TSB: AUDI A7, A8, AUDI, E-TRON, E-TRON GT, E-TRON SPORTBACK, Q4 E-TRON, Q4 E-TRON SPORTBACK, Q4 SPORTBACK E-TRON, Q5, RS E-TRON GT (2019-2024)

Bulletin Dealer 93R3_REV1 - April 6, 2024

Bulletin Details

Bulletin IDDealer 93R3_REV1
ManufacturerAUDI
ModelsA7, A8, AUDI, E-TRON, E-TRON GT, E-TRON SPORTBACK, Q4 E-TRON, Q4 E-TRON SPORTBACK, Q4 SPORTBACK E-TRON, Q5, RS E-TRON GT
Model Years2019-2024
Date IssuedApril 6, 2024
Date Added to NHTSAMay 6, 2024
ComponentUNKNOWN OR OTHER
Vehicles Affected32 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Audi is providing an updated 220V/240V charging unit cable and a compact/portable charging system software update for vehicles included in this service action. Updated claiming and work instructions

Affected Vehicles

MakeModelYearComponent
AUDI E-TRON 2024 980000 UNKNOWN OR OTHER
AUDI E-TRON GT 2024 980000 UNKNOWN OR OTHER
AUDI E-TRON SPORTBACK 2024 980000 UNKNOWN OR OTHER
AUDI Q4 E-TRON 2024 980000 UNKNOWN OR OTHER
AUDI Q4 SPORTBACK E-TRON 2024 980000 UNKNOWN OR OTHER
AUDI Q5 2024 980000 UNKNOWN OR OTHER
AUDI RS E-TRON GT 2024 980000 UNKNOWN OR OTHER
AUDI E-TRON 2023 980000 UNKNOWN OR OTHER
AUDI E-TRON GT 2023 980000 UNKNOWN OR OTHER
AUDI E-TRON SPORTBACK 2023 980000 UNKNOWN OR OTHER
AUDI Q4 E-TRON 2023 980000 UNKNOWN OR OTHER
AUDI Q4 E-TRON SPORTBACK 2023 980000 UNKNOWN OR OTHER
AUDI Q5 2023 980000 UNKNOWN OR OTHER
AUDI RS E-TRON GT 2023 980000 UNKNOWN OR OTHER
AUDI A7 2022 980000 UNKNOWN OR OTHER
AUDI E-TRON 2022 980000 UNKNOWN OR OTHER
AUDI E-TRON SPORTBACK 2022 980000 UNKNOWN OR OTHER
AUDI Q4 E-TRON 2022 980000 UNKNOWN OR OTHER
AUDI Q4 E-TRON SPORTBACK 2022 980000 UNKNOWN OR OTHER
AUDI Q5 2022 980000 UNKNOWN OR OTHER
AUDI RS E-TRON GT 2022 980000 UNKNOWN OR OTHER
AUDI A7 2021 980000 UNKNOWN OR OTHER
AUDI A8 2021 980000 UNKNOWN OR OTHER
AUDI E-TRON 2021 980000 UNKNOWN OR OTHER
AUDI E-TRON SPORTBACK 2021 980000 UNKNOWN OR OTHER
AUDI Q5 2021 980000 UNKNOWN OR OTHER
AUDI A8 2020 980000 UNKNOWN OR OTHER
AUDI E-TRON 2020 980000 UNKNOWN OR OTHER
AUDI E-TRON SPORTBACK 2020 980000 UNKNOWN OR OTHER
AUDI Q5 2020 980000 UNKNOWN OR OTHER
AUDI E-TRON 2019 980000 UNKNOWN OR OTHER
AUDI AUDI - 980000 UNKNOWN OR OTHER

Related AUDI Recalls

CampaignModelYearComponentSummary
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ8 SPORTBACK E-TRON 2024 SERVICE BRAKES, HYDRAULIC:PEDALS AND ... Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (Dealer 93R3_REV1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.