Consumer Safety Complaints

Incident date: Dec 25, 2025

The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, the turn signals and brake lights failed to operate as intended, and the message "Faulty Brake Light"... Read more

Incident date: Dec 25, 2025

The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, the turn signals and brake lights failed to operate as intended, and the message "Faulty Brake Light"... Read more

Incident date: Feb 20, 2026

Lease Begin Date: May 1, 2024 Mileage at time of first incident: 16800 Current Mileage: 17,500 Incident Description: This vehicle has exhibited unintended rearward movement on two separate occasions following a "Drive System Malfunction" warning, each occurring immediately after shifting into Drive on an incline. The first incident occurred on February 20, 2025. Immediately after shifting into Dri... Read more

Incident date: Mar 9, 2026

My 2025 Audi RS3 unexpectedly shifts into park and engages the electronic parking brake while the vehicle is in motion at low speeds. This issue has occurred multiple times, has been documented on at least nine occasions, and has undergone four (4) separate service attempts within the first 900 miles. The issue remains unresolved. On multiple occasions, the vehicle became immobilized in active t... Read more

Incident date: Mar 9, 2026

My 2025 Audi RS3 unexpectedly shifts into park and engages the electronic parking brake while the vehicle is in motion at low speeds. This issue has occurred multiple times, has been documented on at least nine occasions, and has undergone four (4) separate service attempts within the first 900 miles. The issue remains unresolved. On multiple occasions, the vehicle became immobilized in active t... Read more

Incident date: Mar 9, 2026

My 2025 Audi RS3 unexpectedly shifts into park and engages the electronic parking brake while the vehicle is in motion at low speeds. This issue has occurred multiple times, has been documented on at least nine occasions, and has undergone four (4) separate service attempts within the first 900 miles. The issue remains unresolved. On multiple occasions, the vehicle became immobilized in active t... Read more

Incident date: Mar 1, 2024

My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and... Read more

Incident date: Mar 1, 2024

My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and... Read more

Incident date: Mar 1, 2024

My drive motors keep failing (so far 3 times) and my emergency braking abruptly stops my vehicle when no true danger is present and I’m in complete control of my vehicle. Currently my vehicle has a constant shuddering while braking which doesn’t feel safe because it’s not braking properly. Audi regional and the dealership refuses to take ownership of the issue. Dealer has confirmed issue and... Read more

Incident date: Mar 20, 2026

Randomly the MMI screens are blank. This means I have no speedometer, I cannot see my fuel level and there is no audio, such as blinker indicator.

Incident date: Mar 20, 2026

Randomly the MMI screens are blank. This means I have no speedometer, I cannot see my fuel level and there is no audio, such as blinker indicator.

Incident date: Mar 20, 2026

Randomly the MMI screens are blank. This means I have no speedometer, I cannot see my fuel level and there is no audio, such as blinker indicator.

Incident date: Mar 14, 2026

Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.

Incident date: Mar 14, 2026

Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.

Incident date: Mar 2, 2026

My wife drove back home from work around 5:45 PM EST on March 2, 2026 and parked the car in the garage as always. She parked and turned off the car and got out to check the mail from the mailbox across the street. The music stopped when she turned off the car ignition after putting the transmission in park position and opened the door to get out. She walked to the mailbox and heard a loud bang. Sh... Read more

Incident date: Mar 2, 2026

My wife drove back home from work around 5:45 PM EST on March 2, 2026 and parked the car in the garage as always. She parked and turned off the car and got out to check the mail from the mailbox across the street. The music stopped when she turned off the car ignition after putting the transmission in park position and opened the door to get out. She walked to the mailbox and heard a loud bang. Sh... Read more

Incident date: Mar 2, 2026

My wife drove back home from work around 5:45 PM EST on March 2, 2026 and parked the car in the garage as always. She parked and turned off the car and got out to check the mail from the mailbox across the street. The music stopped when she turned off the car ignition after putting the transmission in park position and opened the door to get out. She walked to the mailbox and heard a loud bang. Sh... Read more

Incident date: Mar 25, 2026

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more

Incident date: Mar 25, 2026

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more

Incident date: Mar 25, 2026

My car has experienced unintended automatic emergency braking while driving in active traffic with no obstruction present. This created a serious risk of a rear-end collision from vehicles behind. Prior to this, the car had ongoing alignment and steering issues beginning shortly after purchase. The car consistently pulls while driving and has required multiple repair attempts, including alignment... Read more

Incident date: Mar 29, 2026

While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more

Incident date: Mar 29, 2026

While driving yesterday, the MMI reset and included the dashboard. The dash completely froze for a couple minutes(including the speedometer), and then the whole system blacked out and restarted. There has been a check engine light on since I got the car in December. Havent been able to get a service appointment with a loaner. Also since new, adaptive cruise control works intermittently with a warn... Read more

Incident date: Mar 31, 2025

The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service technician checked power and ground to the control unit and verified good. Attempted calibration for... Read more

Incident date: Mar 31, 2025

The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service technician checked power and ground to the control unit and verified good. Attempted calibration for... Read more

Incident date: Mar 31, 2025

The rear view camera is not operating when shifting to reverse. I can demonstrate this malfunction at any time to anyone. Driver is unable to detect short objects or small children directly behind the vehicle. The problem was confirmed by the dealer during a service visit. At that time, the service technician checked power and ground to the control unit and verified good. Attempted calibration for... Read more

Incident date: Oct 23, 2025

VIN plate missing over 150 days.

Incident date: Mar 29, 2026

Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. De... Read more

Incident date: Mar 29, 2026

Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. De... Read more

Incident date: Mar 29, 2026

Belt Starter Generator failure rendered car undrivable -- power steering failed while in motion. Issue is subject to Class Action Settlement in USDistrict Court, Case # 3:23-cv-02291-RK-RLS. But this should have been a recall because of danger of Injury or Death. A recall would provide notice that the notice of settlement failed to provide. This failure happened to me on March 29, 2026. De... Read more

Incident date: Mar 29, 2026

Sunroof Exploded while driving

Incident date: Feb 12, 2025

There is a recall out for “2016 Audi A6 vehicles” the recalls are “fuel system rail” as well as “coolant pump”. Both recalls are vin specific and what I find to be devastating is that both recall risk pertains to possible fire! I have the exact issues with my vehicle I even have the epc light coming on and the code is “fuel rail system” I also have an ongoing issue with my coolant ... Read more

Incident date: Feb 12, 2025

There is a recall out for “2016 Audi A6 vehicles” the recalls are “fuel system rail” as well as “coolant pump”. Both recalls are vin specific and what I find to be devastating is that both recall risk pertains to possible fire! I have the exact issues with my vehicle I even have the epc light coming on and the code is “fuel rail system” I also have an ongoing issue with my coolant ... Read more

Incident date: Mar 18, 2026

Vehicle: 2022 Audi Q5 VIN: [XXX] Current Mileage: 60,221 DESCRIPTION OF PROBLEM: I am filing this complaint regarding a recurring all-wheel-drive (AWD) system defect on my 2022 Audi Q5 that has persisted despite a prior repair performed under the factory warranty. SYMPTOMS: I have been experiencing the following symptoms primarily during tight turns, U-turns, and low-speed maneuvering such as ... Read more

Incident date: Jan 31, 2026

My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1... Read more

Incident date: Jan 31, 2026

My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1... Read more

Incident date: Jan 31, 2026

My 2024 Audi Q5 plug-in hybrid (VIN [XXX] ) has twice lost accelerator response when transitioning from battery power to gasoline power. In both events, the warning message displayed was: “Drive system: malfunction! Please contact Service.” In both events, the accelerator stopped responding and normal operation was restored only after the vehicle was stopped and restarted. First incident: On 1... Read more

Incident date: Oct 1, 2024

1. The front brake on my 2023 Audi Q8 produce an ear-piercing noise when backing up after the car has set for a period of time. 2. The dealer and manufacture state this is not a safety concern, but rather just an annoying noise I have to put up with. 3/4. This ear-piercing noise has been inspected and confirmed by the dealer, and I have provided several video recordings of the noise to the deal... Read more

Incident date: Sep 9, 2025

The vehicle exhibits multiple critical safety defects that pose a severe risk to my life and the lives of my children. Most notably, the steering system performs sudden, unintended maneuvers and the steering wheel moves with dangerous abruptness without driver input. Additionally, severe electrical failures frequently prevent the doors from opening or the vehicle from powering down, creating a hig... Read more

Incident date: Sep 9, 2025

The vehicle exhibits multiple critical safety defects that pose a severe risk to my life and the lives of my children. Most notably, the steering system performs sudden, unintended maneuvers and the steering wheel moves with dangerous abruptness without driver input. Additionally, severe electrical failures frequently prevent the doors from opening or the vehicle from powering down, creating a hig... Read more

Incident date: Sep 9, 2025

The vehicle exhibits multiple critical safety defects that pose a severe risk to my life and the lives of my children. Most notably, the steering system performs sudden, unintended maneuvers and the steering wheel moves with dangerous abruptness without driver input. Additionally, severe electrical failures frequently prevent the doors from opening or the vehicle from powering down, creating a hig... Read more

Incident date: Mar 12, 2026

I am writing to formally report a serious and ongoing issue with my 2022 Audi A5 involving multiple component failures. Most recently, both front windows suddenly stopped functioning and would not roll up, leaving my vehicle fully exposed. As a result, my car was subjected to rain, causing water intrusion and damage to the interior of the vehicle. This issue is especially concerning given my prior... Read more

Incident date: Mar 26, 2026

My vehicle has now experienced a serious electrical malfunction a few times, including one again today. Each time, the car suddenly loses power and drops to 40 mph, the steering wheel shakes, and all warning lights come on. This is extremely dangerous and puts my safety—and the safety of others—at risk. The Car is Brand new and has about 1200 miles. I took the car in previously, and the dealer... Read more

Incident date: Mar 26, 2026

My vehicle has now experienced a serious electrical malfunction a few times, including one again today. Each time, the car suddenly loses power and drops to 40 mph, the steering wheel shakes, and all warning lights come on. This is extremely dangerous and puts my safety—and the safety of others—at risk. The Car is Brand new and has about 1200 miles. I took the car in previously, and the dealer... Read more

Incident date: Mar 26, 2026

My vehicle has now experienced a serious electrical malfunction a few times, including one again today. Each time, the car suddenly loses power and drops to 40 mph, the steering wheel shakes, and all warning lights come on. This is extremely dangerous and puts my safety—and the safety of others—at risk. The Car is Brand new and has about 1200 miles. I took the car in previously, and the dealer... Read more

Incident date: Feb 25, 2026

In January 2026 I received a recall notice (NHSTA # 25V900) from Audi USA regarding a potential malfunction in the rear-view camera system of my 2019 Audi A7. The notice stated this would be corrected by a dealer of my choice making a software update, and that the work would take a maximum of one-half day. On February 25, 2026, I delivered my vehicle to Audi Richmond, Richmond, VA, where I had p... Read more

Incident date: Mar 24, 2026

I am reporting a Safety Remedy Denial by Audi of America (Case #[XXX]) regarding a failed suction jet pump and charcoal canister in my 2015 Audi S3. This failure resulted in a fuel leak and strong fuel odor near the exhaust, creating an immediate fire hazard. Although Audi issued a 15-year/150,000-mile warranty extension ([XXX]) for the 8V chassis A3 population, they are denying coverage for m... Read more

Incident date: Mar 22, 2026

The contact owns a 2014 Audi Q5. The contact stated that while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. The contact stated that while exiting the vehicle, the fuel odor was also outside the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a leaking fuel pump. The contact was inform... Read more

Incident date: Aug 5, 2025

The passenger doors fail to open from the outside. The only way to access them is through the driver's door and to use the inside door handles. The dealer is aware of the issue and it was caused by a software update and Audi/VW have no confirmed fix for it. The cruise control does not always operate and gives an erroneous error stating "door open." The dealer has confirmed this error and states t... Read more

Incident date: Aug 5, 2025

The passenger doors fail to open from the outside. The only way to access them is through the driver's door and to use the inside door handles. The dealer is aware of the issue and it was caused by a software update and Audi/VW have no confirmed fix for it. The cruise control does not always operate and gives an erroneous error stating "door open." The dealer has confirmed this error and states t... Read more

Incident date: Aug 5, 2025

The passenger doors fail to open from the outside. The only way to access them is through the driver's door and to use the inside door handles. The dealer is aware of the issue and it was caused by a software update and Audi/VW have no confirmed fix for it. The cruise control does not always operate and gives an erroneous error stating "door open." The dealer has confirmed this error and states t... Read more