TSB: AUDI A4, A4 ALLROAD, A4 AVANT, A5, A5 CABRIOLET, A6, A6 AVANT, A7, Q5, Q5 HYBRID, R8, R8 GT, R8 GT SPYDER, R8 SPYDER, RS 5 CABRIOLET, RS 7, RS5, S4, S5, S5 CABRIOLET, S6, S7, SQ5 (2009–2014)

Bulletin A872474202012414 — April 29, 2024

Bulletin Details

Bulletin IDA872474202012414
ManufacturerAUDI
ModelsA4, A4 ALLROAD, A4 AVANT, A5, A5 CABRIOLET, A6, A6 AVANT, A7, Q5, Q5 HYBRID, R8, R8 GT, R8 GT SPYDER, R8 SPYDER, RS 5 CABRIOLET, RS 7, RS5, S4, S5, S5 CABRIOLET, S6, S7, SQ5
Model Years2009–2014
Date IssuedApril 29, 2024
Date Added to NHTSAMay 6, 2024
ComponentUNKNOWN OR OTHER
Vehicles Affected81 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin provides information when the air conditioning is no longer operative; DTC 00457, 00256, 01592.

Affected Vehicles

MakeModelYearComponent
AUDI A4 2014 980000 UNKNOWN OR OTHER
AUDI A4 ALLROAD 2014 980000 UNKNOWN OR OTHER
AUDI A5 2014 980000 UNKNOWN OR OTHER
AUDI A5 CABRIOLET 2014 980000 UNKNOWN OR OTHER
AUDI A6 2014 980000 UNKNOWN OR OTHER
AUDI A7 2014 980000 UNKNOWN OR OTHER
AUDI Q5 2014 980000 UNKNOWN OR OTHER
AUDI Q5 HYBRID 2014 980000 UNKNOWN OR OTHER
AUDI R8 2014 980000 UNKNOWN OR OTHER
AUDI R8 SPYDER 2014 980000 UNKNOWN OR OTHER
AUDI RS 5 CABRIOLET 2014 980000 UNKNOWN OR OTHER
AUDI RS 7 2014 980000 UNKNOWN OR OTHER
AUDI RS5 2014 980000 UNKNOWN OR OTHER
AUDI S4 2014 980000 UNKNOWN OR OTHER
AUDI S5 2014 980000 UNKNOWN OR OTHER
AUDI S5 CABRIOLET 2014 980000 UNKNOWN OR OTHER
AUDI S6 2014 980000 UNKNOWN OR OTHER
AUDI S7 2014 980000 UNKNOWN OR OTHER
AUDI SQ5 2014 980000 UNKNOWN OR OTHER
AUDI A4 2013 980000 UNKNOWN OR OTHER
AUDI A4 ALLROAD 2013 980000 UNKNOWN OR OTHER
AUDI A5 2013 980000 UNKNOWN OR OTHER
AUDI A5 CABRIOLET 2013 980000 UNKNOWN OR OTHER
AUDI A6 2013 980000 UNKNOWN OR OTHER
AUDI A7 2013 980000 UNKNOWN OR OTHER
AUDI Q5 2013 980000 UNKNOWN OR OTHER
AUDI Q5 HYBRID 2013 980000 UNKNOWN OR OTHER
AUDI RS 5 CABRIOLET 2013 980000 UNKNOWN OR OTHER
AUDI RS5 2013 980000 UNKNOWN OR OTHER
AUDI S4 2013 980000 UNKNOWN OR OTHER
AUDI S5 2013 980000 UNKNOWN OR OTHER
AUDI S5 CABRIOLET 2013 980000 UNKNOWN OR OTHER
AUDI S6 2013 980000 UNKNOWN OR OTHER
AUDI S7 2013 980000 UNKNOWN OR OTHER
AUDI A4 2012 980000 UNKNOWN OR OTHER
AUDI A4 AVANT 2012 980000 UNKNOWN OR OTHER
AUDI A5 2012 980000 UNKNOWN OR OTHER
AUDI A5 CABRIOLET 2012 980000 UNKNOWN OR OTHER
AUDI A6 2012 980000 UNKNOWN OR OTHER
AUDI A7 2012 980000 UNKNOWN OR OTHER
AUDI Q5 2012 980000 UNKNOWN OR OTHER
AUDI R8 2012 980000 UNKNOWN OR OTHER
AUDI R8 GT 2012 980000 UNKNOWN OR OTHER
AUDI R8 GT SPYDER 2012 980000 UNKNOWN OR OTHER
AUDI R8 SPYDER 2012 980000 UNKNOWN OR OTHER
AUDI S4 2012 980000 UNKNOWN OR OTHER
AUDI S5 2012 980000 UNKNOWN OR OTHER
AUDI S5 CABRIOLET 2012 980000 UNKNOWN OR OTHER
AUDI A4 2011 980000 UNKNOWN OR OTHER
AUDI A4 AVANT 2011 980000 UNKNOWN OR OTHER
AUDI A5 2011 980000 UNKNOWN OR OTHER
AUDI A5 CABRIOLET 2011 980000 UNKNOWN OR OTHER
AUDI A6 2011 980000 UNKNOWN OR OTHER
AUDI A6 AVANT 2011 980000 UNKNOWN OR OTHER
AUDI Q5 2011 980000 UNKNOWN OR OTHER
AUDI R8 2011 980000 UNKNOWN OR OTHER
AUDI R8 SPYDER 2011 980000 UNKNOWN OR OTHER
AUDI S4 2011 980000 UNKNOWN OR OTHER
AUDI S5 2011 980000 UNKNOWN OR OTHER
AUDI S5 CABRIOLET 2011 980000 UNKNOWN OR OTHER
AUDI S6 2011 980000 UNKNOWN OR OTHER
AUDI A4 2010 980000 UNKNOWN OR OTHER
AUDI A4 AVANT 2010 980000 UNKNOWN OR OTHER
AUDI A5 2010 980000 UNKNOWN OR OTHER
AUDI A5 CABRIOLET 2010 980000 UNKNOWN OR OTHER
AUDI A6 2010 980000 UNKNOWN OR OTHER
AUDI A6 AVANT 2010 980000 UNKNOWN OR OTHER
AUDI Q5 2010 980000 UNKNOWN OR OTHER
AUDI R8 2010 980000 UNKNOWN OR OTHER
AUDI S4 2010 980000 UNKNOWN OR OTHER
AUDI S5 2010 980000 UNKNOWN OR OTHER
AUDI S5 CABRIOLET 2010 980000 UNKNOWN OR OTHER
AUDI S6 2010 980000 UNKNOWN OR OTHER
AUDI A4 2009 980000 UNKNOWN OR OTHER
AUDI A4 AVANT 2009 980000 UNKNOWN OR OTHER
AUDI A5 2009 980000 UNKNOWN OR OTHER
AUDI A6 2009 980000 UNKNOWN OR OTHER
AUDI Q5 2009 980000 UNKNOWN OR OTHER
AUDI R8 2009 980000 UNKNOWN OR OTHER
AUDI S5 2009 980000 UNKNOWN OR OTHER
AUDI S6 2009 980000 UNKNOWN OR OTHER

Related AUDI Recalls

CampaignModelYearComponentSummary
Q8 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A872474202012414) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.