TSB: AUDI A4, A5, A5 CABRIOLET, A6, Q5 (2012–2017)

Bulletin Circular19N8REV1 — February 18, 2020

Bulletin Details

Bulletin IDCircular19N8REV1
ManufacturerAUDI
ModelsA4, A5, A5 CABRIOLET, A6, Q5
Model Years2012–2017
Date IssuedFebruary 18, 2020
Date Added to NHTSAMarch 5, 2020
ComponentENGINE (PWS)
Vehicles Affected46 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SERV_ACT - After-Run Coolant Pump - Updated claiming and work instructions: A single part number per criteria will now be used.

Affected Vehicles

MakeModelYearComponent
AUDI A5 2017 060000 ENGINE (PWS)
AUDI A5 2017 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2017 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2017 060000 ENGINE (PWS)
AUDI Q5 2017 060000 ENGINE (PWS)
AUDI Q5 2017 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2016 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2016 060000 ENGINE (PWS)
AUDI A5 2016 060000 ENGINE (PWS)
AUDI A5 2016 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2016 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2016 060000 ENGINE (PWS)
AUDI Q5 2016 060000 ENGINE (PWS)
AUDI Q5 2016 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2015 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2015 060000 ENGINE (PWS)
AUDI A5 2015 060000 ENGINE (PWS)
AUDI A5 2015 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2015 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2015 060000 ENGINE (PWS)
AUDI A6 2015 060000 ENGINE (PWS)
AUDI A6 2015 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI Q5 2015 060000 ENGINE (PWS)
AUDI Q5 2015 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2014 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2014 060000 ENGINE (PWS)
AUDI A5 2014 060000 ENGINE (PWS)
AUDI A5 2014 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2014 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2014 060000 ENGINE (PWS)
AUDI A6 2014 060000 ENGINE (PWS)
AUDI A6 2014 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI Q5 2014 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI Q5 2014 060000 ENGINE (PWS)
AUDI A4 2013 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A4 2013 060000 ENGINE (PWS)
AUDI A5 2013 060000 ENGINE (PWS)
AUDI A5 2013 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A5 CABRIOLET 2013 060000 ENGINE (PWS)
AUDI A5 CABRIOLET 2013 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A6 2013 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI A6 2013 060000 ENGINE (PWS)
AUDI Q5 2013 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
AUDI Q5 2013 060000 ENGINE (PWS)
AUDI A6 2012 060000 ENGINE (PWS)
AUDI A6 2012 092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Related AUDI Recalls

CampaignModelYearComponentSummary
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (Circular19N8REV1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.