TSB: AUDI Q3 (2019–2021)

Bulletin A9724042063269_2 — January 18, 2024

Bulletin Details

Bulletin IDA9724042063269_2
ManufacturerAUDI
ModelsQ3
Model Years2019–2021
Date IssuedJanuary 18, 2024
Date Added to NHTSAFebruary 6, 2024
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected3 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin provides information when the parking aid is not working, DTCs B10FA14, B10FA31, B10F804, B10F814, U10FC00 or B15EC14.

Affected Vehicles

MakeModelYearComponent
AUDI Q3 2021 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q3 2020 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q3 2019 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Related AUDI Recalls

CampaignModelYearComponentSummary
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SQ8 SPORTBACK E-TRON 2024 SERVICE BRAKES, HYDRAULIC:PEDALS AND ... Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A9724042063269_2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.