TSB: AUDI A4, A4 ALLROAD, A5, A6, A7, A8, Q5, Q7, Q8 (2017–2021)

Bulletin A961930 2052250- — February 12, 2019

Bulletin Details

Bulletin IDA961930 2052250-
ManufacturerAUDI
ModelsA4, A4 ALLROAD, A5, A6, A7, A8, Q5, Q7, Q8
Model Years2017–2021
Date IssuedFebruary 12, 2019
Date Added to NHTSAApril 15, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected189 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin contains instructions for correctly programming a door opener (produced by the Chamberlain Group) to the HomeLink.

Affected Vehicles

MakeModelYearComponent
AUDI A4 2021 160000 STRUCTURE
AUDI A4 2021 350000 EQUIPMENT
AUDI A4 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A4 2021 110000 ELECTRICAL SYSTEM
AUDI A4 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A5 2021 160000 STRUCTURE
AUDI A5 2021 350000 EQUIPMENT
AUDI A5 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A5 2021 110000 ELECTRICAL SYSTEM
AUDI A5 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A6 2021 160000 STRUCTURE
AUDI A6 2021 350000 EQUIPMENT
AUDI A6 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2021 110000 ELECTRICAL SYSTEM
AUDI A6 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A7 2021 160000 STRUCTURE
AUDI A7 2021 350000 EQUIPMENT
AUDI A7 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A7 2021 110000 ELECTRICAL SYSTEM
AUDI A7 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A8 2021 160000 STRUCTURE
AUDI A8 2021 350000 EQUIPMENT
AUDI A8 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A8 2021 110000 ELECTRICAL SYSTEM
AUDI A8 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q5 2021 160000 STRUCTURE
AUDI Q5 2021 350000 EQUIPMENT
AUDI Q5 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q5 2021 110000 ELECTRICAL SYSTEM
AUDI Q5 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q7 2021 160000 STRUCTURE
AUDI Q7 2021 350000 EQUIPMENT
AUDI Q7 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q7 2021 110000 ELECTRICAL SYSTEM
AUDI Q7 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q8 2021 160000 STRUCTURE
AUDI Q8 2021 350000 EQUIPMENT
AUDI Q8 2021 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q8 2021 110000 ELECTRICAL SYSTEM
AUDI Q8 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A4 2020 160000 STRUCTURE
AUDI A4 2020 350000 EQUIPMENT
AUDI A4 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A4 2020 110000 ELECTRICAL SYSTEM
AUDI A4 2020 162300 STRUCTURE:BODY:DOOR
AUDI A4 2020 110000 ELECTRICAL SYSTEM
AUDI A4 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A5 2020 160000 STRUCTURE
AUDI A5 2020 350000 EQUIPMENT
AUDI A5 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A5 2020 110000 ELECTRICAL SYSTEM
AUDI A5 2020 162300 STRUCTURE:BODY:DOOR
AUDI A5 2020 110000 ELECTRICAL SYSTEM
AUDI A5 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A6 2020 160000 STRUCTURE
AUDI A6 2020 350000 EQUIPMENT
AUDI A6 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2020 110000 ELECTRICAL SYSTEM
AUDI A6 2020 162300 STRUCTURE:BODY:DOOR
AUDI A6 2020 110000 ELECTRICAL SYSTEM
AUDI A6 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A7 2020 160000 STRUCTURE
AUDI A7 2020 350000 EQUIPMENT
AUDI A7 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A7 2020 110000 ELECTRICAL SYSTEM
AUDI A7 2020 162300 STRUCTURE:BODY:DOOR
AUDI A7 2020 110000 ELECTRICAL SYSTEM
AUDI A7 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A8 2020 160000 STRUCTURE
AUDI A8 2020 350000 EQUIPMENT
AUDI A8 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A8 2020 110000 ELECTRICAL SYSTEM
AUDI A8 2020 162300 STRUCTURE:BODY:DOOR
AUDI A8 2020 110000 ELECTRICAL SYSTEM
AUDI A8 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q5 2020 160000 STRUCTURE
AUDI Q5 2020 350000 EQUIPMENT
AUDI Q5 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q5 2020 110000 ELECTRICAL SYSTEM
AUDI Q5 2020 162300 STRUCTURE:BODY:DOOR
AUDI Q5 2020 110000 ELECTRICAL SYSTEM
AUDI Q5 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q7 2020 160000 STRUCTURE
AUDI Q7 2020 350000 EQUIPMENT
AUDI Q7 2020 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q7 2020 110000 ELECTRICAL SYSTEM
AUDI Q7 2020 162300 STRUCTURE:BODY:DOOR
AUDI Q7 2020 110000 ELECTRICAL SYSTEM
AUDI Q7 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q8 2020 110000 ELECTRICAL SYSTEM
AUDI Q8 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A4 ALLROAD 2019 160000 STRUCTURE
AUDI A4 ALLROAD 2019 350000 EQUIPMENT
AUDI A4 ALLROAD 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A4 ALLROAD 2019 110000 ELECTRICAL SYSTEM
AUDI A4 ALLROAD 2019 162300 STRUCTURE:BODY:DOOR
AUDI A4 ALLROAD 2019 110000 ELECTRICAL SYSTEM
AUDI A4 ALLROAD 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A5 2019 160000 STRUCTURE
AUDI A5 2019 350000 EQUIPMENT
AUDI A5 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A5 2019 110000 ELECTRICAL SYSTEM
AUDI A5 2019 162300 STRUCTURE:BODY:DOOR
AUDI A5 2019 110000 ELECTRICAL SYSTEM
AUDI A5 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A6 2019 160000 STRUCTURE
AUDI A6 2019 350000 EQUIPMENT
AUDI A6 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2019 110000 ELECTRICAL SYSTEM
AUDI A6 2019 162300 STRUCTURE:BODY:DOOR
AUDI A6 2019 110000 ELECTRICAL SYSTEM
AUDI A6 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A7 2019 160000 STRUCTURE
AUDI A7 2019 350000 EQUIPMENT
AUDI A7 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A7 2019 110000 ELECTRICAL SYSTEM
AUDI A7 2019 162300 STRUCTURE:BODY:DOOR
AUDI A7 2019 110000 ELECTRICAL SYSTEM
AUDI A7 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A8 2019 160000 STRUCTURE
AUDI A8 2019 350000 EQUIPMENT
AUDI A8 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A8 2019 110000 ELECTRICAL SYSTEM
AUDI A8 2019 162300 STRUCTURE:BODY:DOOR
AUDI A8 2019 110000 ELECTRICAL SYSTEM
AUDI A8 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q5 2019 160000 STRUCTURE
AUDI Q5 2019 350000 EQUIPMENT
AUDI Q5 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q5 2019 110000 ELECTRICAL SYSTEM
AUDI Q5 2019 162300 STRUCTURE:BODY:DOOR
AUDI Q5 2019 110000 ELECTRICAL SYSTEM
AUDI Q5 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q7 2019 160000 STRUCTURE
AUDI Q7 2019 350000 EQUIPMENT
AUDI Q7 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q7 2019 110000 ELECTRICAL SYSTEM
AUDI Q7 2019 162300 STRUCTURE:BODY:DOOR
AUDI Q7 2019 110000 ELECTRICAL SYSTEM
AUDI Q7 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q8 2019 160000 STRUCTURE
AUDI Q8 2019 350000 EQUIPMENT
AUDI Q8 2019 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q8 2019 110000 ELECTRICAL SYSTEM
AUDI Q8 2019 162300 STRUCTURE:BODY:DOOR
AUDI Q8 2019 110000 ELECTRICAL SYSTEM
AUDI Q8 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A4 ALLROAD 2018 160000 STRUCTURE
AUDI A4 ALLROAD 2018 350000 EQUIPMENT
AUDI A4 ALLROAD 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A4 ALLROAD 2018 110000 ELECTRICAL SYSTEM
AUDI A4 ALLROAD 2018 162300 STRUCTURE:BODY:DOOR
AUDI A4 ALLROAD 2018 110000 ELECTRICAL SYSTEM
AUDI A4 ALLROAD 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A5 2018 160000 STRUCTURE
AUDI A5 2018 350000 EQUIPMENT
AUDI A5 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A5 2018 110000 ELECTRICAL SYSTEM
AUDI A5 2018 162300 STRUCTURE:BODY:DOOR
AUDI A5 2018 110000 ELECTRICAL SYSTEM
AUDI A5 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q5 2018 160000 STRUCTURE
AUDI Q5 2018 350000 EQUIPMENT
AUDI Q5 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q5 2018 110000 ELECTRICAL SYSTEM
AUDI Q5 2018 162300 STRUCTURE:BODY:DOOR
AUDI Q5 2018 110000 ELECTRICAL SYSTEM
AUDI Q5 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q7 2018 160000 STRUCTURE
AUDI Q7 2018 350000 EQUIPMENT
AUDI Q7 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q7 2018 110000 ELECTRICAL SYSTEM
AUDI Q7 2018 162300 STRUCTURE:BODY:DOOR
AUDI Q7 2018 110000 ELECTRICAL SYSTEM
AUDI Q7 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI A4 ALLROAD 2017 160000 STRUCTURE
AUDI A4 ALLROAD 2017 350000 EQUIPMENT
AUDI A4 ALLROAD 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A4 ALLROAD 2017 110000 ELECTRICAL SYSTEM
AUDI A4 ALLROAD 2017 162300 STRUCTURE:BODY:DOOR
AUDI A4 ALLROAD 2017 110000 ELECTRICAL SYSTEM
AUDI A4 ALLROAD 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
AUDI Q7 2017 160000 STRUCTURE
AUDI Q7 2017 350000 EQUIPMENT
AUDI Q7 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI Q7 2017 110000 ELECTRICAL SYSTEM
AUDI Q7 2017 162300 STRUCTURE:BODY:DOOR
AUDI Q7 2017 110000 ELECTRICAL SYSTEM
AUDI Q7 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related AUDI Recalls

CampaignModelYearComponentSummary
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A961930 2052250-) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.