TSB: AUDI A4, A4 ALLROAD, A5, A5 CABRIOLET, A6, A6 ALLROAD, A7, A8, AUDI, E-TRON, E-TRON GT, E-TRON SPORTBACK, Q5, Q5 PHEV, Q7, Q8, RS 5, RS 7, RS E-TRON GT, RS Q8, S4, S5, S5 CABRIOLET, S6, S7, S8, SQ5, SQ7, SQ8 (2023)

Bulletin A9124592071693_2 — January 22, 2024

Bulletin Details

Bulletin IDA9124592071693_2
ManufacturerAUDI
ModelsA4, A4 ALLROAD, A5, A5 CABRIOLET, A6, A6 ALLROAD, A7, A8, AUDI, E-TRON, E-TRON GT, E-TRON SPORTBACK, Q5, Q5 PHEV, Q7, Q8, RS 5, RS 7, RS E-TRON GT, RS Q8, S4, S5, S5 CABRIOLET, S6, S7, S8, SQ5, SQ7, SQ8
Model Years2023
Date IssuedJanuary 22, 2024
Date Added to NHTSAFebruary 6, 2024
ComponentEQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
Vehicles Affected29 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin requests that a record be entered into the Pending Service Solutions database in instances where the Bluetooth is inoperable or greyed out, Audi connect features are in operable, there is an antenna malfunction or there is an

Affected Vehicles

MakeModelYearComponent
AUDI A4 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A4 ALLROAD 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A5 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A5 CABRIOLET 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A6 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A6 ALLROAD 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A7 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI A8 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI E-TRON 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI E-TRON GT 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI E-TRON SPORTBACK 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI Q5 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI Q5 PHEV 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI Q7 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI Q8 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI RS 5 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI RS 7 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI RS E-TRON GT 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI RS Q8 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI S4 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI S5 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI S5 CABRIOLET 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI S6 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI S7 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI S8 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI SQ5 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI SQ7 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI SQ8 2023 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
AUDI AUDI 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

Related AUDI Recalls

CampaignModelYearComponentSummary
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ8 SPORTBACK E-TRON 2024 SERVICE BRAKES, HYDRAULIC:PEDALS AND ... Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2023 Audi ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A9124592071693_2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.