TSB: AUDI A6, A7, RS 7, RS6, S6, S7 (2015–2018)

Bulletin A9120992060475_1 — August 21, 2020

Bulletin Details

Bulletin IDA9120992060475_1
ManufacturerAUDI
ModelsA6, A7, RS 7, RS6, S6, S7
Model Years2015–2018
Date IssuedAugust 21, 2020
Date Added to NHTSASeptember 3, 2020
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected72 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin contains a software update for when a short time after the parking aid gets activated, there is no audio instead of the preselected lowered volume in the parking aid menu. When the parking aid deactivates, the regular volume r

Affected Vehicles

MakeModelYearComponent
AUDI A6 2018 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A6 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2018 350000 EQUIPMENT
AUDI A7 2018 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A7 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A7 2018 350000 EQUIPMENT
AUDI RS 7 2018 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS 7 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS 7 2018 350000 EQUIPMENT
AUDI RS6 2018 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS6 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS6 2018 350000 EQUIPMENT
AUDI S6 2018 350000 EQUIPMENT
AUDI S6 2018 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S6 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI S7 2018 350000 EQUIPMENT
AUDI S7 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI S7 2018 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A6 2017 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A6 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2017 350000 EQUIPMENT
AUDI A7 2017 350000 EQUIPMENT
AUDI A7 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A7 2017 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS 7 2017 350000 EQUIPMENT
AUDI RS 7 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS 7 2017 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS6 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS6 2017 350000 EQUIPMENT
AUDI RS6 2017 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S6 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI S6 2017 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S6 2017 350000 EQUIPMENT
AUDI S7 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI S7 2017 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S7 2017 350000 EQUIPMENT
AUDI A6 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A6 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2016 350000 EQUIPMENT
AUDI A7 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A7 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A7 2016 350000 EQUIPMENT
AUDI RS 7 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS 7 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS 7 2016 350000 EQUIPMENT
AUDI RS6 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS6 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS6 2016 350000 EQUIPMENT
AUDI S6 2016 350000 EQUIPMENT
AUDI S6 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S6 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI S7 2016 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S7 2016 350000 EQUIPMENT
AUDI S7 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2015 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A6 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI A6 2015 350000 EQUIPMENT
AUDI A7 2015 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI A7 2015 350000 EQUIPMENT
AUDI A7 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS 7 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS 7 2015 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS 7 2015 350000 EQUIPMENT
AUDI RS6 2015 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI RS6 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI RS6 2015 350000 EQUIPMENT
AUDI S6 2015 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S6 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
AUDI S6 2015 350000 EQUIPMENT
AUDI S7 2015 350000 EQUIPMENT
AUDI S7 2015 118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
AUDI S7 2015 118000 ELECTRICAL SYSTEM:SOFTWARE

Related AUDI Recalls

CampaignModelYearComponentSummary
Q8 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A9120992060475_1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.