TSB: AUDI A3, A3 SPORTBACK E-TRON, A4, A5, A5 CABRIOLET, A6, A7, A8, Q3, Q5, Q7, R8, RS 5, RS5, RS5 CABRIOLET, RS6, S3, S4, S5, S5 CABRIOLET, S6, S7, S8, SQ5, TT, TT RS, TTS (2016–2018)

Bulletin A9120232060681_1 — October 22, 2020

Bulletin Details

Bulletin IDA9120232060681_1
ManufacturerAUDI
ModelsA3, A3 SPORTBACK E-TRON, A4, A5, A5 CABRIOLET, A6, A7, A8, Q3, Q5, Q7, R8, RS 5, RS5, RS5 CABRIOLET, RS6, S3, S4, S5, S5 CABRIOLET, S6, S7, S8, SQ5, TT, TT RS, TTS
Model Years2016–2018
Date IssuedOctober 22, 2020
Date Added to NHTSANovember 5, 2020
ComponentELECTRICAL SYSTEM
Vehicles Affected122 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin contains instructions to update eligible cars from Google Earth to the new service provided by HERE.

Affected Vehicles

MakeModelYearComponent
AUDI A3 2018 110000 ELECTRICAL SYSTEM
AUDI A3 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A3 SPORTBACK E-TRON 2018 110000 ELECTRICAL SYSTEM
AUDI A3 SPORTBACK E-TRON 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A4 2018 110000 ELECTRICAL SYSTEM
AUDI A4 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A5 2018 110000 ELECTRICAL SYSTEM
AUDI A5 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A5 CABRIOLET 2018 110000 ELECTRICAL SYSTEM
AUDI A5 CABRIOLET 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A6 2018 110000 ELECTRICAL SYSTEM
AUDI A6 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A7 2018 110000 ELECTRICAL SYSTEM
AUDI A7 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A8 2018 110000 ELECTRICAL SYSTEM
AUDI A8 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q3 2018 110000 ELECTRICAL SYSTEM
AUDI Q3 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q5 2018 110000 ELECTRICAL SYSTEM
AUDI Q5 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q7 2018 110000 ELECTRICAL SYSTEM
AUDI Q7 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI R8 2018 110000 ELECTRICAL SYSTEM
AUDI R8 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS 5 2018 110000 ELECTRICAL SYSTEM
AUDI RS 5 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS6 2018 110000 ELECTRICAL SYSTEM
AUDI RS6 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S3 2018 110000 ELECTRICAL SYSTEM
AUDI S3 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S4 2018 110000 ELECTRICAL SYSTEM
AUDI S4 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S5 2018 110000 ELECTRICAL SYSTEM
AUDI S5 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S5 CABRIOLET 2018 110000 ELECTRICAL SYSTEM
AUDI S5 CABRIOLET 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S6 2018 110000 ELECTRICAL SYSTEM
AUDI S6 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S7 2018 110000 ELECTRICAL SYSTEM
AUDI S7 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S8 2018 110000 ELECTRICAL SYSTEM
AUDI S8 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI SQ5 2018 110000 ELECTRICAL SYSTEM
AUDI SQ5 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TT 2018 110000 ELECTRICAL SYSTEM
AUDI TT 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TT RS 2018 110000 ELECTRICAL SYSTEM
AUDI TT RS 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TTS 2018 110000 ELECTRICAL SYSTEM
AUDI TTS 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A3 2017 110000 ELECTRICAL SYSTEM
AUDI A3 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A3 SPORTBACK E-TRON 2017 110000 ELECTRICAL SYSTEM
AUDI A3 SPORTBACK E-TRON 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A4 2017 110000 ELECTRICAL SYSTEM
AUDI A4 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A5 2017 110000 ELECTRICAL SYSTEM
AUDI A5 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A5 CABRIOLET 2017 110000 ELECTRICAL SYSTEM
AUDI A5 CABRIOLET 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A6 2017 110000 ELECTRICAL SYSTEM
AUDI A6 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A7 2017 110000 ELECTRICAL SYSTEM
AUDI A7 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A8 2017 110000 ELECTRICAL SYSTEM
AUDI A8 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q3 2017 110000 ELECTRICAL SYSTEM
AUDI Q3 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q5 2017 110000 ELECTRICAL SYSTEM
AUDI Q5 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q7 2017 110000 ELECTRICAL SYSTEM
AUDI Q7 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI R8 2017 110000 ELECTRICAL SYSTEM
AUDI R8 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS5 2017 110000 ELECTRICAL SYSTEM
AUDI RS5 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS5 CABRIOLET 2017 110000 ELECTRICAL SYSTEM
AUDI RS5 CABRIOLET 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS6 2017 110000 ELECTRICAL SYSTEM
AUDI RS6 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S3 2017 110000 ELECTRICAL SYSTEM
AUDI S3 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S4 2017 110000 ELECTRICAL SYSTEM
AUDI S4 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S5 2017 110000 ELECTRICAL SYSTEM
AUDI S5 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S5 CABRIOLET 2017 110000 ELECTRICAL SYSTEM
AUDI S5 CABRIOLET 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S6 2017 110000 ELECTRICAL SYSTEM
AUDI S6 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S7 2017 110000 ELECTRICAL SYSTEM
AUDI S7 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S8 2017 110000 ELECTRICAL SYSTEM
AUDI S8 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TT 2017 110000 ELECTRICAL SYSTEM
AUDI TT 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TT RS 2017 110000 ELECTRICAL SYSTEM
AUDI TT RS 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TTS 2017 110000 ELECTRICAL SYSTEM
AUDI TTS 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A6 2016 110000 ELECTRICAL SYSTEM
AUDI A6 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A7 2016 110000 ELECTRICAL SYSTEM
AUDI A7 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI A8 2016 110000 ELECTRICAL SYSTEM
AUDI A8 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI Q7 2016 110000 ELECTRICAL SYSTEM
AUDI Q7 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI R8 2016 110000 ELECTRICAL SYSTEM
AUDI R8 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS6 2016 110000 ELECTRICAL SYSTEM
AUDI RS6 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S6 2016 110000 ELECTRICAL SYSTEM
AUDI S6 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S7 2016 110000 ELECTRICAL SYSTEM
AUDI S7 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI S8 2016 110000 ELECTRICAL SYSTEM
AUDI S8 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TT 2016 110000 ELECTRICAL SYSTEM
AUDI TT 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI TTS 2016 110000 ELECTRICAL SYSTEM
AUDI TTS 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Related AUDI Recalls

CampaignModelYearComponentSummary
Q8 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A9120232060681_1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.