TSB: AUDI A3 CABRIOLET, A4 ALLROAD, A5, Q5, Q7 (2017–2018)

Bulletin A9119802055026_4 — August 26, 2019

Bulletin Details

Bulletin IDA9119802055026_4
ManufacturerAUDI
ModelsA3 CABRIOLET, A4 ALLROAD, A5, Q5, Q7
Model Years2017–2018
Date IssuedAugust 26, 2019
Date Added to NHTSASeptember 9, 2019
ComponentBACK OVER PREVENTION
Vehicles Affected16 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin contains a software update for when the rearview/overhead view camera and the optical parking aid are sporadically not switched on when moving into reverse

Affected Vehicles

MakeModelYearComponent
AUDI A3 CABRIOLET 2018 280000 BACK OVER PREVENTION
AUDI A3 CABRIOLET 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI A4 ALLROAD 2018 280000 BACK OVER PREVENTION
AUDI A4 ALLROAD 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI A5 2018 280000 BACK OVER PREVENTION
AUDI A5 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI Q5 2018 280000 BACK OVER PREVENTION
AUDI Q5 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI Q7 2018 280000 BACK OVER PREVENTION
AUDI Q7 2018 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI A3 CABRIOLET 2017 280000 BACK OVER PREVENTION
AUDI A3 CABRIOLET 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI A4 ALLROAD 2017 280000 BACK OVER PREVENTION
AUDI A4 ALLROAD 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
AUDI Q7 2017 280000 BACK OVER PREVENTION
AUDI Q7 2017 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Related AUDI Recalls

CampaignModelYearComponentSummary
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
SQ5 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...
Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A9119802055026_4) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.