TSB: AUDI AUDI, E-TRON, E-TRON GT, E-TRON SPORTBACK, RS E-TRON GT (2023–2024)

Bulletin A9024732072430_2 — January 24, 2024

Bulletin Details

Bulletin IDA9024732072430_2
ManufacturerAUDI
ModelsAUDI, E-TRON, E-TRON GT, E-TRON SPORTBACK, RS E-TRON GT
Model Years2023–2024
Date IssuedJanuary 24, 2024
Date Added to NHTSAFebruary 6, 2024
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected7 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Pending Service Solution requests that technicians create a record in the PSS database in instances where there is superimposed content on the information display.

Affected Vehicles

MakeModelYearComponent
AUDI E-TRON GT 2024 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS E-TRON GT 2024 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI E-TRON 2023 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI E-TRON GT 2023 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI E-TRON SPORTBACK 2023 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI RS E-TRON GT 2023 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AUDI AUDI 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A9024732072430_2) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.