TSB: AUDI A6, A7 (2012–2015)

Bulletin A8719932044717_9 — July 12, 2019

Bulletin Details

Bulletin IDA8719932044717_9
ManufacturerAUDI
ModelsA6, A7
Model Years2012–2015
Date IssuedJuly 12, 2019
Date Added to NHTSAAugust 7, 2019
ComponentEQUIPMENT:APPLIANCE:AIR CONDITIONER
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin provides instructions on correcting a high-pitched buzzing noise in the cabin when the fan speed is no higher than 2.

Affected Vehicles

MakeModelYearComponent
AUDI A6 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A7 2015 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A6 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A7 2014 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A6 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A7 2013 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A6 2012 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
AUDI A7 2012 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Related AUDI Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A8719932044717_9) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.