TSB: AUDI A4, A5, A5 CABRIOLET, ALLROAD, AUDI, Q7, RS 5, RS5, RS5 CABRIOLET, S4, S5, S5 CABRIOLET, SQ7 (2017–2023)

Bulletin A7221372064695_1 — October 6, 2021

Bulletin Details

Bulletin IDA7221372064695_1
ManufacturerAUDI
ModelsA4, A5, A5 CABRIOLET, ALLROAD, AUDI, Q7, RS 5, RS5, RS5 CABRIOLET, S4, S5, S5 CABRIOLET, SQ7
Model Years2017–2023
Date IssuedOctober 6, 2021
Date Added to NHTSANovember 5, 2021
ComponentSTRUCTURE
Vehicles Affected126 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The informational bulletin explains the technical aspect of enter/exit assistance.

Affected Vehicles

MakeModelYearComponent
AUDI A4 2023 160000 STRUCTURE
AUDI A4 2023 220000 SEATS
AUDI A5 2023 160000 STRUCTURE
AUDI A5 2023 220000 SEATS
AUDI ALLROAD 2023 160000 STRUCTURE
AUDI ALLROAD 2023 220000 SEATS
AUDI Q7 2023 160000 STRUCTURE
AUDI Q7 2023 220000 SEATS
AUDI RS 5 2023 160000 STRUCTURE
AUDI RS 5 2023 220000 SEATS
AUDI S4 2023 160000 STRUCTURE
AUDI S4 2023 220000 SEATS
AUDI S5 2023 160000 STRUCTURE
AUDI S5 2023 220000 SEATS
AUDI SQ7 2023 160000 STRUCTURE
AUDI SQ7 2023 220000 SEATS
AUDI A4 2022 160000 STRUCTURE
AUDI A4 2022 220000 SEATS
AUDI A5 2022 160000 STRUCTURE
AUDI A5 2022 220000 SEATS
AUDI ALLROAD 2022 160000 STRUCTURE
AUDI ALLROAD 2022 220000 SEATS
AUDI Q7 2022 160000 STRUCTURE
AUDI Q7 2022 220000 SEATS
AUDI RS 5 2022 160000 STRUCTURE
AUDI RS 5 2022 220000 SEATS
AUDI S4 2022 160000 STRUCTURE
AUDI S4 2022 220000 SEATS
AUDI S5 2022 160000 STRUCTURE
AUDI S5 2022 220000 SEATS
AUDI SQ7 2022 160000 STRUCTURE
AUDI SQ7 2022 220000 SEATS
AUDI A4 2021 160000 STRUCTURE
AUDI A4 2021 220000 SEATS
AUDI A5 2021 160000 STRUCTURE
AUDI A5 2021 220000 SEATS
AUDI A5 CABRIOLET 2021 160000 STRUCTURE
AUDI A5 CABRIOLET 2021 220000 SEATS
AUDI ALLROAD 2021 160000 STRUCTURE
AUDI ALLROAD 2021 220000 SEATS
AUDI Q7 2021 160000 STRUCTURE
AUDI Q7 2021 220000 SEATS
AUDI RS 5 2021 160000 STRUCTURE
AUDI RS 5 2021 220000 SEATS
AUDI S4 2021 160000 STRUCTURE
AUDI S4 2021 220000 SEATS
AUDI S5 2021 160000 STRUCTURE
AUDI S5 2021 220000 SEATS
AUDI S5 CABRIOLET 2021 160000 STRUCTURE
AUDI S5 CABRIOLET 2021 220000 SEATS
AUDI SQ7 2021 160000 STRUCTURE
AUDI SQ7 2021 220000 SEATS
AUDI A4 2020 160000 STRUCTURE
AUDI A4 2020 220000 SEATS
AUDI A5 2020 160000 STRUCTURE
AUDI A5 2020 220000 SEATS
AUDI A5 CABRIOLET 2020 160000 STRUCTURE
AUDI A5 CABRIOLET 2020 220000 SEATS
AUDI ALLROAD 2020 160000 STRUCTURE
AUDI ALLROAD 2020 220000 SEATS
AUDI Q7 2020 160000 STRUCTURE
AUDI Q7 2020 220000 SEATS
AUDI S4 2020 160000 STRUCTURE
AUDI S4 2020 220000 SEATS
AUDI S5 2020 160000 STRUCTURE
AUDI S5 2020 220000 SEATS
AUDI S5 CABRIOLET 2020 160000 STRUCTURE
AUDI S5 CABRIOLET 2020 220000 SEATS
AUDI SQ7 2020 160000 STRUCTURE
AUDI SQ7 2020 220000 SEATS
AUDI A4 2019 160000 STRUCTURE
AUDI A4 2019 220000 SEATS
AUDI A5 2019 160000 STRUCTURE
AUDI A5 2019 220000 SEATS
AUDI A5 CABRIOLET 2019 160000 STRUCTURE
AUDI A5 CABRIOLET 2019 220000 SEATS
AUDI ALLROAD 2019 160000 STRUCTURE
AUDI ALLROAD 2019 220000 SEATS
AUDI Q7 2019 160000 STRUCTURE
AUDI Q7 2019 220000 SEATS
AUDI RS 5 2019 160000 STRUCTURE
AUDI RS 5 2019 220000 SEATS
AUDI S4 2019 160000 STRUCTURE
AUDI S4 2019 220000 SEATS
AUDI S5 2019 160000 STRUCTURE
AUDI S5 2019 220000 SEATS
AUDI S5 CABRIOLET 2019 160000 STRUCTURE
AUDI S5 CABRIOLET 2019 220000 SEATS
AUDI A4 2018 160000 STRUCTURE
AUDI A4 2018 220000 SEATS
AUDI A5 2018 160000 STRUCTURE
AUDI A5 2018 220000 SEATS
AUDI A5 CABRIOLET 2018 160000 STRUCTURE
AUDI A5 CABRIOLET 2018 220000 SEATS
AUDI ALLROAD 2018 160000 STRUCTURE
AUDI ALLROAD 2018 220000 SEATS
AUDI Q7 2018 160000 STRUCTURE
AUDI Q7 2018 220000 SEATS
AUDI S4 2018 160000 STRUCTURE
AUDI S4 2018 220000 SEATS
AUDI S5 2018 160000 STRUCTURE
AUDI S5 2018 220000 SEATS
AUDI S5 CABRIOLET 2018 160000 STRUCTURE
AUDI S5 CABRIOLET 2018 220000 SEATS
AUDI A4 2017 160000 STRUCTURE
AUDI A4 2017 220000 SEATS
AUDI A5 2017 160000 STRUCTURE
AUDI A5 2017 220000 SEATS
AUDI A5 CABRIOLET 2017 160000 STRUCTURE
AUDI A5 CABRIOLET 2017 220000 SEATS
AUDI ALLROAD 2017 160000 STRUCTURE
AUDI ALLROAD 2017 220000 SEATS
AUDI Q7 2017 160000 STRUCTURE
AUDI Q7 2017 220000 SEATS
AUDI RS5 2017 160000 STRUCTURE
AUDI RS5 2017 220000 SEATS
AUDI RS5 CABRIOLET 2017 160000 STRUCTURE
AUDI RS5 CABRIOLET 2017 220000 SEATS
AUDI S4 2017 160000 STRUCTURE
AUDI S4 2017 220000 SEATS
AUDI S5 2017 160000 STRUCTURE
AUDI S5 2017 220000 SEATS
AUDI S5 CABRIOLET 2017 160000 STRUCTURE
AUDI S5 CABRIOLET 2017 220000 SEATS
AUDI AUDI 160000 STRUCTURE
AUDI AUDI 220000 SEATS

Related AUDI Recalls

CampaignModelYearComponentSummary
Q8 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A7221372064695_1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.