TSB: AUDI A6, S6 (2012–2018)

Bulletin A6420752058551_3 — July 8, 2020

Bulletin Details

Bulletin IDA6420752058551_3
ManufacturerAUDI
ModelsA6, S6
Model Years2012–2018
Date IssuedJuly 8, 2020
Date Added to NHTSAAugust 6, 2020
ComponentELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
Vehicles Affected28 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin contains repair instructions for when the window switch is malfunctioning by opening instead of closing as directed by customer input.

Affected Vehicles

MakeModelYearComponent
AUDI A6 2018 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI A6 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI S6 2018 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2018 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2017 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2017 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI S6 2017 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI A6 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2016 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2016 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2016 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2015 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2015 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2015 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2014 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2014 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2014 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2013 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2013 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI A6 2012 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI A6 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AUDI S6 2012 114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
AUDI S6 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Related AUDI Recalls

CampaignModelYearComponentSummary
Q8 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A6420752058551_3) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.