TSB: AUDI RS 4, RS 5, RS 6 AVANT, RS 7, RS4, RS6, RS7 (2004–2021)

Bulletin A4320382059564_1 — June 4, 2020

Bulletin Details

Bulletin IDA4320382059564_1
ManufacturerAUDI
ModelsRS 4, RS 5, RS 6 AVANT, RS 7, RS4, RS6, RS7
Model Years2004–2021
Date IssuedJune 4, 2020
Date Added to NHTSAJuly 7, 2020
ComponentSUSPENSION
Vehicles Affected62 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin contains instructions for noises on uneven roads using chassis ears or the PICO tool.

Affected Vehicles

MakeModelYearComponent
AUDI RS 5 2021 020000 SUSPENSION
AUDI RS 5 2021 354000 EQUIPMENT:MECHANICAL
AUDI RS 6 AVANT 2021 020000 SUSPENSION
AUDI RS 6 AVANT 2021 354000 EQUIPMENT:MECHANICAL
AUDI RS 7 2021 354000 EQUIPMENT:MECHANICAL
AUDI RS 7 2021 020000 SUSPENSION
AUDI RS 5 2020 020000 SUSPENSION
AUDI RS 5 2020 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2020 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2020 020000 SUSPENSION
AUDI RS7 2020 020000 SUSPENSION
AUDI RS7 2020 354000 EQUIPMENT:MECHANICAL
AUDI RS 5 2019 020000 SUSPENSION
AUDI RS 5 2019 354000 EQUIPMENT:MECHANICAL
AUDI RS4 2019 020000 SUSPENSION
AUDI RS4 2019 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2019 020000 SUSPENSION
AUDI RS6 2019 354000 EQUIPMENT:MECHANICAL
AUDI RS7 2019 354000 EQUIPMENT:MECHANICAL
AUDI RS7 2019 020000 SUSPENSION
AUDI RS 5 2018 354000 EQUIPMENT:MECHANICAL
AUDI RS 5 2018 020000 SUSPENSION
AUDI RS 7 2018 354000 EQUIPMENT:MECHANICAL
AUDI RS 7 2018 020000 SUSPENSION
AUDI RS4 2018 020000 SUSPENSION
AUDI RS4 2018 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2018 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2018 020000 SUSPENSION
AUDI RS 7 2017 020000 SUSPENSION
AUDI RS 7 2017 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2017 020000 SUSPENSION
AUDI RS6 2017 354000 EQUIPMENT:MECHANICAL
AUDI RS 7 2016 020000 SUSPENSION
AUDI RS 7 2016 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2016 020000 SUSPENSION
AUDI RS6 2016 354000 EQUIPMENT:MECHANICAL
AUDI RS 7 2015 020000 SUSPENSION
AUDI RS 7 2015 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2015 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2015 020000 SUSPENSION
AUDI RS 7 2014 020000 SUSPENSION
AUDI RS 7 2014 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2014 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2014 020000 SUSPENSION
AUDI RS6 2013 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2013 020000 SUSPENSION
AUDI RS7 2013 354000 EQUIPMENT:MECHANICAL
AUDI RS7 2013 020000 SUSPENSION
AUDI RS6 2012 354000 EQUIPMENT:MECHANICAL
AUDI RS6 2012 020000 SUSPENSION
AUDI RS7 2012 354000 EQUIPMENT:MECHANICAL
AUDI RS7 2012 020000 SUSPENSION
AUDI RS6 2011 020000 SUSPENSION
AUDI RS6 2011 354000 EQUIPMENT:MECHANICAL
AUDI RS4 2009 354000 EQUIPMENT:MECHANICAL
AUDI RS4 2009 020000 SUSPENSION
AUDI RS 4 2008 354000 EQUIPMENT:MECHANICAL
AUDI RS 4 2008 020000 SUSPENSION
AUDI RS 4 2007 354000 EQUIPMENT:MECHANICAL
AUDI RS 4 2007 020000 SUSPENSION
AUDI RS4 2004 020000 SUSPENSION
AUDI RS4 2004 354000 EQUIPMENT:MECHANICAL

Related AUDI Recalls

CampaignModelYearComponentSummary
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Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (A4320382059564_1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.