TSB: GENESIS AZERA, ELANTRA, G80, G90, GENESIS, SANTA FE, SANTA FE SPORT, SONATA, SONATA HYBRID, SONATA PLUG-IN HYBRID, TUCSON, VELOSTER (2015–2017)

Bulletin 5NP-B3N9F-09 — August 17, 2016

Bulletin Details

Bulletin ID5NP-B3N9F-09
ManufacturerGENESIS
ModelsAZERA, ELANTRA, G80, G90, GENESIS, SANTA FE, SANTA FE SPORT, SONATA, SONATA HYBRID, SONATA PLUG-IN HYBRID, TUCSON, VELOSTER
Model Years2015–2017
Date IssuedAugust 17, 2016
Date Added to NHTSAOctober 5, 2016
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected30 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

THIS BULLETIN PROVIDES INFORMATION FOR NEW SOFTWARE TO UPDATE THE NAVIGATION AND DISPLAY AUDIO SYSTEM TO INCLUDE THE APPLE CARPLAY AND ANDROID AUTO FEATURE. THIS BULLETIN DESCRIBES HOW TO TRANSFER THE UPDATE SOFTWARE TO A STORAGE DRIVE (USB

Affected Vehicles

MakeModelYearComponent
HYUNDAI AZERA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI ELANTRA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
GENESIS G80 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
GENESIS G90 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SANTA FE 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SANTA FE SPORT 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA HYBRID 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA PLUG-IN HYBRID 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI TUCSON 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI VELOSTER 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI AZERA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI ELANTRA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI GENESIS 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SANTA FE 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SANTA FE SPORT 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA HYBRID 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA PLUG-IN HYBRID 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI TUCSON 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI VELOSTER 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI AZERA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI ELANTRA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI GENESIS 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SANTA FE 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SANTA FE SPORT 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI SONATA HYBRID 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI TUCSON 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
HYUNDAI VELOSTER 2015 118000 ELECTRICAL SYSTEM:SOFTWARE

Related GENESIS Recalls

CampaignModelYearComponentSummary
GV70 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2024 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2023 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2025 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GENESIS dealer. Bring this bulletin ID (5NP-B3N9F-09) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.