TSB: GENESIS G80 (2017–2018)

Bulletin 21-BE-013HG — September 30, 2021

Bulletin Details

Bulletin ID21-BE-013HG
ManufacturerGENESIS
ModelsG80
Model Years2017–2018
Date IssuedSeptember 30, 2021
Date Added to NHTSAOctober 8, 2021
ComponentELECTRICAL SYSTEM
Vehicles Affected6 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin describes the procedure to variant code the Genesis Sedan (DH) navigation system. A black/blank screen or black and white image may be displayed from the rear view camera after the navigation unit is replaced without performin

Affected Vehicles

MakeModelYearComponent
GENESIS G80 2018 110000 ELECTRICAL SYSTEM
GENESIS G80 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GENESIS G80 2018 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
GENESIS G80 2017 110000 ELECTRICAL SYSTEM
GENESIS G80 2017 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
GENESIS G80 2017 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Related GENESIS Recalls

CampaignModelYearComponentSummary
GV70 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2024 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2023 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2025 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GENESIS dealer. Bring this bulletin ID (21-BE-013HG) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.