TSB: GENESIS G70 (2019–2024)

Bulletin 21-BE-008G — May 5, 2021

Bulletin Details

Bulletin ID21-BE-008G
ManufacturerGENESIS
ModelsG70
Model Years2019–2024
Date IssuedMay 5, 2021
Date Added to NHTSAApril 11, 2024
ComponentELECTRICAL SYSTEM
Vehicles Affected6 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Certain vehicles may experience 504 Time Out errors when using the Genesis Connected Services Mobile App. When asked to provide Modem Information (IMEI/USIM), the Head Unit (HU) displays all zeros. This bulletin describes the procedure to u

Affected Vehicles

MakeModelYearComponent
GENESIS G70 2024 110000 ELECTRICAL SYSTEM
GENESIS G70 2023 110000 ELECTRICAL SYSTEM
GENESIS G70 2022 110000 ELECTRICAL SYSTEM
GENESIS G70 2021 110000 ELECTRICAL SYSTEM
GENESIS G70 2020 110000 ELECTRICAL SYSTEM
GENESIS G70 2019 110000 ELECTRICAL SYSTEM

Related GENESIS Recalls

CampaignModelYearComponentSummary
GV70 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2024 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2023 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2022 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...
G80 2025 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES,... Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GENESIS dealer. Bring this bulletin ID (21-BE-008G) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.