TSB: AUDI A4, A5, A5 CABRIOLET, A6, A7, ARTEON, BEETLE, BEETLE CONVERTIBLE, CC, GOLF, GTI, JETTA, PASSAT, Q3, Q5, Q7, Q8, S4, S5, S5 CABRIOLET, S6, S8, TIGUAN (2012–2021)

Bulletin SM 15-2021 — February 24, 2021

Bulletin Details

Bulletin IDSM 15-2021
ManufacturerAUDI
ModelsA4, A5, A5 CABRIOLET, A6, A7, ARTEON, BEETLE, BEETLE CONVERTIBLE, CC, GOLF, GTI, JETTA, PASSAT, Q3, Q5, Q7, Q8, S4, S5, S5 CABRIOLET, S6, S8, TIGUAN
Model Years2012–2021
Date IssuedFebruary 24, 2021
Date Added to NHTSAMarch 4, 2021
ComponentEQUIPMENT
Vehicles Affected113 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This special notice is to inform dealers to return the part numbers listed (State of California only).

Affected Vehicles

MakeModelYearComponent
AUDI A4 2021 350000 EQUIPMENT
AUDI A5 2021 350000 EQUIPMENT
AUDI A5 CABRIOLET 2021 350000 EQUIPMENT
AUDI A6 2021 350000 EQUIPMENT
AUDI A7 2021 350000 EQUIPMENT
VOLKSWAGEN ARTEON 2021 350000 EQUIPMENT
VOLKSWAGEN GOLF 2021 350000 EQUIPMENT
VOLKSWAGEN GTI 2021 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2021 350000 EQUIPMENT
AUDI Q3 2021 350000 EQUIPMENT
AUDI Q5 2021 350000 EQUIPMENT
AUDI Q7 2021 350000 EQUIPMENT
AUDI Q8 2021 350000 EQUIPMENT
AUDI S4 2021 350000 EQUIPMENT
AUDI S5 2021 350000 EQUIPMENT
AUDI S5 CABRIOLET 2021 350000 EQUIPMENT
AUDI S6 2021 350000 EQUIPMENT
AUDI S8 2021 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2021 350000 EQUIPMENT
AUDI A4 2020 350000 EQUIPMENT
AUDI A5 2020 350000 EQUIPMENT
AUDI A5 CABRIOLET 2020 350000 EQUIPMENT
AUDI A6 2020 350000 EQUIPMENT
AUDI A7 2020 350000 EQUIPMENT
VOLKSWAGEN ARTEON 2020 350000 EQUIPMENT
VOLKSWAGEN GOLF 2020 350000 EQUIPMENT
VOLKSWAGEN GTI 2020 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2020 350000 EQUIPMENT
AUDI Q3 2020 350000 EQUIPMENT
AUDI Q5 2020 350000 EQUIPMENT
AUDI Q7 2020 350000 EQUIPMENT
AUDI Q8 2020 350000 EQUIPMENT
AUDI S4 2020 350000 EQUIPMENT
AUDI S5 2020 350000 EQUIPMENT
AUDI S5 CABRIOLET 2020 350000 EQUIPMENT
AUDI S6 2020 350000 EQUIPMENT
AUDI S8 2020 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2020 350000 EQUIPMENT
AUDI A4 2019 350000 EQUIPMENT
AUDI A5 2019 350000 EQUIPMENT
AUDI A5 CABRIOLET 2019 350000 EQUIPMENT
AUDI A6 2019 350000 EQUIPMENT
AUDI A7 2019 350000 EQUIPMENT
VOLKSWAGEN ARTEON 2019 350000 EQUIPMENT
VOLKSWAGEN BEETLE 2019 350000 EQUIPMENT
VOLKSWAGEN BEETLE CONVERTIBLE 2019 350000 EQUIPMENT
VOLKSWAGEN GOLF 2019 350000 EQUIPMENT
VOLKSWAGEN GTI 2019 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2019 350000 EQUIPMENT
AUDI Q3 2019 350000 EQUIPMENT
AUDI Q5 2019 350000 EQUIPMENT
AUDI Q7 2019 350000 EQUIPMENT
AUDI Q8 2019 350000 EQUIPMENT
AUDI S4 2019 350000 EQUIPMENT
AUDI S5 2019 350000 EQUIPMENT
AUDI S5 CABRIOLET 2019 350000 EQUIPMENT
AUDI S6 2019 350000 EQUIPMENT
AUDI S8 2019 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2019 350000 EQUIPMENT
AUDI A4 2018 350000 EQUIPMENT
AUDI A5 2018 350000 EQUIPMENT
AUDI A5 CABRIOLET 2018 350000 EQUIPMENT
VOLKSWAGEN BEETLE 2018 350000 EQUIPMENT
VOLKSWAGEN BEETLE CONVERTIBLE 2018 350000 EQUIPMENT
VOLKSWAGEN GOLF 2018 350000 EQUIPMENT
VOLKSWAGEN GTI 2018 350000 EQUIPMENT
VOLKSWAGEN JETTA 2018 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2018 350000 EQUIPMENT
AUDI Q5 2018 350000 EQUIPMENT
AUDI Q7 2018 350000 EQUIPMENT
AUDI S4 2018 350000 EQUIPMENT
AUDI S5 2018 350000 EQUIPMENT
AUDI S5 CABRIOLET 2018 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2018 350000 EQUIPMENT
AUDI A4 2017 350000 EQUIPMENT
AUDI A5 2017 350000 EQUIPMENT
AUDI A5 CABRIOLET 2017 350000 EQUIPMENT
VOLKSWAGEN BEETLE 2017 350000 EQUIPMENT
VOLKSWAGEN BEETLE CONVERTIBLE 2017 350000 EQUIPMENT
VOLKSWAGEN CC 2017 350000 EQUIPMENT
VOLKSWAGEN GOLF 2017 350000 EQUIPMENT
VOLKSWAGEN GTI 2017 350000 EQUIPMENT
VOLKSWAGEN JETTA 2017 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2017 350000 EQUIPMENT
AUDI Q7 2017 350000 EQUIPMENT
AUDI S4 2017 350000 EQUIPMENT
AUDI S5 2017 350000 EQUIPMENT
AUDI S5 CABRIOLET 2017 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2017 350000 EQUIPMENT
AUDI A4 2016 350000 EQUIPMENT
VOLKSWAGEN CC 2016 350000 EQUIPMENT
VOLKSWAGEN GOLF 2016 350000 EQUIPMENT
VOLKSWAGEN GTI 2016 350000 EQUIPMENT
VOLKSWAGEN JETTA 2016 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2016 350000 EQUIPMENT
AUDI Q7 2016 350000 EQUIPMENT
AUDI S4 2016 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2016 350000 EQUIPMENT
VOLKSWAGEN CC 2015 350000 EQUIPMENT
VOLKSWAGEN GOLF 2015 350000 EQUIPMENT
VOLKSWAGEN GTI 2015 350000 EQUIPMENT
VOLKSWAGEN JETTA 2015 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2015 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2015 350000 EQUIPMENT
VOLKSWAGEN CC 2014 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2014 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2014 350000 EQUIPMENT
VOLKSWAGEN CC 2013 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2013 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2013 350000 EQUIPMENT
VOLKSWAGEN CC 2012 350000 EQUIPMENT
VOLKSWAGEN PASSAT 2012 350000 EQUIPMENT
VOLKSWAGEN TIGUAN 2012 350000 EQUIPMENT

Related AUDI Recalls

CampaignModelYearComponentSummary
Q8 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A6 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...
A7 2019 LANE DEPARTURE:SOFTWARE Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi Q8, A...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (SM 15-2021) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.