TSB: AUDI A3, BEETLE, CC, EOS, GOLF, JETTA, JETTA SPORTWAGEN, PASSAT, Q3, TIGUAN, TT (2002–2018)

Bulletin SM 102-2019 — October 31, 2019

Bulletin Details

Bulletin IDSM 102-2019
ManufacturerAUDI
ModelsA3, BEETLE, CC, EOS, GOLF, JETTA, JETTA SPORTWAGEN, PASSAT, Q3, TIGUAN, TT
Model Years2002–2018
Date IssuedOctober 31, 2019
Date Added to NHTSANovember 6, 2019
ComponentUNKNOWN OR OTHER
Vehicles Affected95 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

The part number listed in the document is to be returned if it meets the criteria provided.

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN TIGUAN 2018 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2017 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2016 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2016 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2016 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2015 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2015 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2015 980000 UNKNOWN OR OTHER
AUDI Q3 2015 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2015 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2014 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2014 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2014 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2014 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2014 980000 UNKNOWN OR OTHER
AUDI TT 2014 980000 UNKNOWN OR OTHER
AUDI A3 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2013 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2013 980000 UNKNOWN OR OTHER
AUDI TT 2013 980000 UNKNOWN OR OTHER
AUDI A3 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN CC 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2012 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2012 980000 UNKNOWN OR OTHER
AUDI TT 2012 980000 UNKNOWN OR OTHER
AUDI A3 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN CC 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2011 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2011 980000 UNKNOWN OR OTHER
AUDI TT 2011 980000 UNKNOWN OR OTHER
AUDI A3 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN CC 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2010 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2010 980000 UNKNOWN OR OTHER
AUDI TT 2010 980000 UNKNOWN OR OTHER
AUDI A3 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN CC 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA SPORTWAGEN 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2009 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2009 980000 UNKNOWN OR OTHER
AUDI TT 2009 980000 UNKNOWN OR OTHER
AUDI A3 2008 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2008 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2008 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2008 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2008 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2008 980000 UNKNOWN OR OTHER
VOLKSWAGEN TIGUAN 2008 980000 UNKNOWN OR OTHER
AUDI TT 2008 980000 UNKNOWN OR OTHER
AUDI A3 2007 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2007 980000 UNKNOWN OR OTHER
VOLKSWAGEN EOS 2007 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2007 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2007 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2007 980000 UNKNOWN OR OTHER
AUDI TT 2007 980000 UNKNOWN OR OTHER
AUDI A3 2006 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2006 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2006 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2006 980000 UNKNOWN OR OTHER
VOLKSWAGEN PASSAT 2006 980000 UNKNOWN OR OTHER
AUDI TT 2006 980000 UNKNOWN OR OTHER
AUDI A3 2005 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2005 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2005 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2005 980000 UNKNOWN OR OTHER
AUDI TT 2005 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2004 980000 UNKNOWN OR OTHER
VOLKSWAGEN GOLF 2004 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2004 980000 UNKNOWN OR OTHER
AUDI TT 2004 980000 UNKNOWN OR OTHER
VOLKSWAGEN BEETLE 2003 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2003 980000 UNKNOWN OR OTHER
AUDI TT 2003 980000 UNKNOWN OR OTHER
VOLKSWAGEN JETTA 2002 980000 UNKNOWN OR OTHER

Related AUDI Recalls

CampaignModelYearComponentSummary
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Q5 SPORTBACK 2025 SEAT BELTS:PRETENSIONER Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Spo...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized AUDI dealer. Bring this bulletin ID (SM 102-2019) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.