TSB: MERCEDES-BENZ AMG C43, AMG EQE, AMG EQS, AMG GLC43, AMG GLE43, AMG GLE53, AMG GLE63, AMG GLE63 S, AMG GLS63, AMG S63, AMG SL43, AMG SL55, AMG SL63, C300, EQE 350+, EQE350, EQE350+, EQE500, EQS 450, EQS 450+, EQS 580, EQS450, EQS450+, EQS580, GLC300, GLE350, GLE450, GLE450 E, GLE580, GLS450, GLS580, GLS600, MAYBACH GLS600, S500, S580, S580E, S680 (2021-2024)

Bulletin OTA-24240203 - February 29, 2024

Bulletin Details

Bulletin IDOTA-24240203
ManufacturerMERCEDES-BENZ
ModelsAMG C43, AMG EQE, AMG EQS, AMG GLC43, AMG GLE43, AMG GLE53, AMG GLE63, AMG GLE63 S, AMG GLS63, AMG S63, AMG SL43, AMG SL55, AMG SL63, C300, EQE 350+, EQE350, EQE350+, EQE500, EQS 450, EQS 450+, EQS 580, EQS450, EQS450+, EQS580, GLC300, GLE350, GLE450, GLE450 E, GLE580, GLS450, GLS580, GLS600, MAYBACH GLS600, S500, S580, S580E, S680
Model Years2021-2024
Date IssuedFebruary 29, 2024
Date Added to NHTSAMarch 4, 2024
ComponentELECTRICAL SYSTEM
Vehicles Affected108 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 21-24 C-Class, EQE, EQS, GLC, GLE, GLS, S-Class, SL (206, 294, 295, 296, 297, 254, 167, 223, 232 platform) vehicl

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG C43 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG EQE 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG EQS 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLC43 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE53 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 S 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLS63 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL43 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL55 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL63 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE 350+ 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE350 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE500 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS450 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS580 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC300 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 E 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS450 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS580 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S500 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S580 2024 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S580 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S580E 2024 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S680 2024 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG EQE 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG EQS 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLC43 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE53 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 S 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLS63 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL43 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL55 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL63 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE 350+ 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE350 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE350+ 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQE500 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS 450 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS 450+ 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS 580 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS450 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS450+ 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS580 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC300 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE580 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS450 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS580 2023 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH GLS600 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS600 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S500 2023 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S580 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S580 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S580E 2023 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S680 2023 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG EQS 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLC43 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE53 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 S 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLS63 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL43 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL55 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG SL63 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS 450+ 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS450 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ EQS580 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC300 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE580 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS450 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS580 2022 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH GLS600 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S500 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S580 2022 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S580 2022 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S680 2022 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG C43 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLC43 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE43 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE53 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLE63 S 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG GLS63 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ AMG S63 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ C300 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLC300 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE350 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE450 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLE580 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS450 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ GLS580 2021 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH GLS600 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ MAYBACH GLS600 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S500 2021 110000 ELECTRICAL SYSTEM
MERCEDES-BENZ S580 2021 110000 ELECTRICAL SYSTEM
MERCEDES-MAYBACH S580 2021 110000 ELECTRICAL SYSTEM

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
A 220 2019 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2020 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2021 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2022 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 4MATIC 2020 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (OTA-24240203) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.