TSB: MERCEDES-BENZ AMG GLC43, AMG GLC63E S, AMG GLS63, AMG GT43, AMG GT53E, AMG GT55, AMG GT63, GLC300, GLS450, GLS580 (2024)

Bulletin NCU - 2024030010 - March 22, 2024

Bulletin Details

Bulletin IDNCU - 2024030010
ManufacturerMERCEDES-BENZ
ModelsAMG GLC43, AMG GLC63E S, AMG GLS63, AMG GT43, AMG GT53E, AMG GT55, AMG GT63, GLC300, GLS450, GLS580
Model Years2024
Date IssuedMarch 22, 2024
Date Added to NHTSAApril 4, 2024
ComponentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicles Affected10 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This is to notify you of the Service Campaign Launch to update the digital and replace the printed operators manual in 39 Model Year (MY) 2024 GLC, GLS, and AMG GT vehicles (167, 254, 192 and 290 platform). The vehicles will be visible and

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG GLC43 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GLC63E S 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GLS63 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GT43 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GT53E 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GT55 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GT63 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLC300 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLS450 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLS580 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
A 220 2019 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2020 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2021 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2022 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 4MATIC 2020 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (NCU - 2024030010) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.