TSB: MERCEDES-BENZ AMG GLE53, AMG GLE63, AMG GLE63 S, GLE350, GLE400E, GLE450, GLE450 E (2024)

Bulletin NCU - 2024030004 - March 22, 2024

Bulletin Details

Bulletin IDNCU - 2024030004
ManufacturerMERCEDES-BENZ
ModelsAMG GLE53, AMG GLE63, AMG GLE63 S, GLE350, GLE400E, GLE450, GLE450 E
Model Years2024
Date IssuedMarch 22, 2024
Date Added to NHTSAApril 4, 2024
ComponentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicles Affected7 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This is to notify you of the Service Campaign Launch to insert a supplementary booklet in the document wallet in 34 Model Year (MY) 2024 GLE (167 platform) vehicles. The vehicles will be visible and flagged in VMI as OPEN on March 22, 2024.

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ AMG GLE53 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GLE63 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ AMG GLE63 S 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLE350 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLE400E 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLE450 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MERCEDES-BENZ GLE450 E 2024 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related MERCEDES-BENZ Recalls

CampaignModelYearComponentSummary
A 220 2019 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2020 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2021 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 2022 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...
A 220 4MATIC 2020 LATCHES/LOCKS/LINKAGES:DOORS:LOCK Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (NCU - 2024030004) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.