TSB: MERCEDES-BENZ AMG C43, AMG C63 S, AMG C63E, AMG CLA35, AMG CLA45, AMG EQE, AMG EQS, AMG EQS 53, AMG EQS53, AMG GLA35, AMG GLA45S, AMG GLB35, AMG GLC43, AMG GLC63 S, AMG GLC63E S, AMG GLE53, AMG GLE63 S, AMG GLS63, AMG GT43, AMG GT53E, AMG GT55, AMG GT63, AMG S63, AMG SL43, AMG SL53E, AMG SL55, AMG SL63, C300, CLA250, EQE 350, EQE 350+, EQE 500, EQE350, EQE350+, EQE500, EQS 450, EQS 450+, EQS 580, EQS450, EQS450+, EQS580, GLA250, GLB250, GLC300, S500, S560, S580, S580E, S680 (2021–2024)
Bulletin LI82.70-P-076832 — August 21, 2023
Bulletin Details
| Bulletin ID | LI82.70-P-076832 |
| Manufacturer | MERCEDES-BENZ |
| Models | AMG C43, AMG C63 S, AMG C63E, AMG CLA35, AMG CLA45, AMG EQE, AMG EQS, AMG EQS 53, AMG EQS53, AMG GLA35, AMG GLA45S, AMG GLB35, AMG GLC43, AMG GLC63 S, AMG GLC63E S, AMG GLE53, AMG GLE63 S, AMG GLS63, AMG GT43, AMG GT53E, AMG GT55, AMG GT63, AMG S63, AMG SL43, AMG SL53E, AMG SL55, AMG SL63, C300, CLA250, EQE 350, EQE 350+, EQE 500, EQE350, EQE350+, EQE500, EQS 450, EQS 450+, EQS 580, EQS450, EQS450+, EQS580, GLA250, GLB250, GLC300, S500, S560, S580, S580E, S680 |
| Model Years | 2021–2024 |
| Date Issued | August 21, 2023 |
| Date Added to NHTSA | September 1, 2023 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 166 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Phone call log is not shown in the MBUX display. If the telephone connects with the head unit again, the call log may not be sent. Current software release for the A26/17 - MBUX multimedia system (Head unit) Currently there is no rem
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| MERCEDES-BENZ | AMG C43 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG C43 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG CLA35 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG CLA35 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG CLA45 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG CLA45 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQE | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQE | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQS | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQS | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLA35 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLA35 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLA45S | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLA45S | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLB35 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLB35 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLC43 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLC43 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLC63E S | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLC63E S | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLE53 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLE53 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLE63 S | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLE63 S | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLS63 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLS63 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GT43 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GT43 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GT53E | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GT53E | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GT55 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GT55 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GT63 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GT63 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL43 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL43 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL53E | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL53E | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL55 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL55 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL63 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL63 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | C300 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | C300 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | CLA250 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | CLA250 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE 350+ | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE 350+ | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE500 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE500 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | GLA250 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | GLA250 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | GLB250 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | GLB250 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | GLC300 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | GLC300 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S500 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S500 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S580 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S580 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S580E | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S580E | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S680 | 2024 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S680 | 2024 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG C43 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG C43 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG C63 S | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG C63 S | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG C63E | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG C63E | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQE | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQE | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQS | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQS | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQS 53 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQS 53 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLC43 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLC43 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG GLC63 S | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG GLC63 S | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL43 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL43 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL55 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL55 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL63 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL63 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | C300 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | C300 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE 350 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE 350 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE 350+ | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE 350+ | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE 500 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE 500 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE350 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE350 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE350+ | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE350+ | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQE500 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQE500 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS 450 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS 450 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS 450+ | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS 450+ | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS 580 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS 580 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS450 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS450 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS450+ | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS450+ | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS580 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS580 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | GLC300 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | GLC300 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S500 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S500 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S580 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S580 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S580 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S580 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S580E | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S580E | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S680 | 2023 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S680 | 2023 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG C43 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG C43 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG C63 S | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG C63 S | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQS | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQS | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG EQS53 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG EQS53 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL43 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL43 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL55 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL55 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG SL63 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG SL63 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | C300 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | C300 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS 450+ | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS 450+ | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS450 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS450 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | EQS580 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | EQS580 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S500 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S500 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S580 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S580 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S580 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S580 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S680 | 2022 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S680 | 2022 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | AMG S63 | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | AMG S63 | 2021 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S500 | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S500 | 2021 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S560 | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S560 | 2021 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S560 | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S560 | 2021 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-BENZ | S580 | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-BENZ | S580 | 2021 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
| MERCEDES-MAYBACH | S580 | 2021 | 110000 ELECTRICAL SYSTEM |
| MERCEDES-MAYBACH | S580 | 2021 | 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT |
Related MERCEDES-BENZ Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI82.70-P-076832) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.