TSB: MERCEDES-BENZ A220, AMG A35, AMG C43, AMG C63, AMG C63 S, AMG CLA35, AMG CLA45, AMG CLS53, AMG E53, AMG E63S, AMG G63, AMG GLA45, AMG GLB35, AMG GLC43, AMG GLC63, AMG GLC63 S, AMG GLE43, AMG GLE63, AMG GT, AMG GT S, AMG GT53, AMG GT63, AMG GT63S, AMG S63, AMG SL63, AMG SLC43, C300, C350, CLA250, CLS450, E350, E450, E63 AMG, EQC 400, G550, G63, GLA250, GLB200, GLB250, GLC300, GLE350, GLE450, GLS450, GLS580, MERCEDES-BENZ, METRIS, S450, S550, S65 AMG, SL450, SL550, SLC300, SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500 (2020)
Bulletin LI82.70-P-071024 — February 24, 2020
Bulletin Details
| Bulletin ID | LI82.70-P-071024 |
| Manufacturer | MERCEDES-BENZ |
| Models | A220, AMG A35, AMG C43, AMG C63, AMG C63 S, AMG CLA35, AMG CLA45, AMG CLS53, AMG E53, AMG E63S, AMG G63, AMG GLA45, AMG GLB35, AMG GLC43, AMG GLC63, AMG GLC63 S, AMG GLE43, AMG GLE63, AMG GT, AMG GT S, AMG GT53, AMG GT63, AMG GT63S, AMG S63, AMG SL63, AMG SLC43, C300, C350, CLA250, CLS450, E350, E450, E63 AMG, EQC 400, G550, G63, GLA250, GLB200, GLB250, GLC300, GLE350, GLE450, GLS450, GLS580, MERCEDES-BENZ, METRIS, S450, S550, S65 AMG, SL450, SL550, SLC300, SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500 |
| Model Years | 2020 |
| Date Issued | February 24, 2020 |
| Date Added to NHTSA | December 28, 2020 |
| Component | ELECTRICAL SYSTEM:SOFTWARE |
| Vehicles Affected | 62 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
The mobile phone address book is not transferred completely
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| MERCEDES-BENZ | A220 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG A35 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG C43 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG C63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG C63 S | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG CLA35 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG CLA45 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG CLS53 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG E53 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG E63S | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG G63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLA45 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLB35 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLC43 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLC63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLC63 S | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLE43 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GLE63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GT | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GT S | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GT53 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GT63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG GT63S | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG S63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG SL63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | AMG SLC43 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | C300 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | C350 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | CLA250 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | CLS450 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | E350 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | E450 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | E63 AMG | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | EQC 400 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | G550 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | G63 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLA250 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLB200 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLB250 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLC300 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLE350 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLE450 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLS450 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | GLS580 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | METRIS | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | S450 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | S550 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | S65 AMG | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SL450 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SL550 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SLC300 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SPRINTER 1500 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SPRINTER 2500 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SPRINTER 3500 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | SPRINTER 4500 | 2020 | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 118000 ELECTRICAL SYSTEM:SOFTWARE |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 353000 EQUIPMENT:ELECTRICAL |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI |
| MERCEDES-BENZ | MERCEDES-BENZ | — | 350000 EQUIPMENT |
Related MERCEDES-BENZ Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized MERCEDES-BENZ dealer. Bring this bulletin ID (LI82.70-P-071024) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.