PACIFIC GAS & ELECTRIC CO

Incident Narrative

AT APPROXIMATELY 1456 HOURS, PG&E WAS NOTIFIED OF A THIRD-PARTY DIG-IN AT 2160 TULLY ROAD IN SAN JOSE (NEAR THE EASTRIDGE SHOPPING CENTER). A PG&E GAS SERVICE REPRESENTATIVE ARRIVED ON SCENE AT APPROXIMATELY 1528 HOURS. THE THIRD-PARTY (QUATTUOR CONSTRUCTION INC.; REPORTED USA TICKET #010982) WAS BORING AN UNDERGROUND CONDUIT, STRIKING A 1.25-INCH STEEL SERVICE LINE. INVESTIGATION REGARDING LOCATE AND MARK OF FACILITIES IS CURRENTLY ONGOING. PG&E REPAIR CREWS ARRIVED ONSITE AT APPROXIMATELY 1551 HOURS. GAS WAS SHUT IN AT APPROXIMATELY 1807 HOURS BY EXCAVATING AND SQUEEZING THE 4-INCH STEEL DISTRIBUTION MAIN IN ONE LOCATION. A SHELTER-IN-PLACE ORDER WAS INITIALLY ISSUED, BUT THE SAN JOSE FIRE DEPARTMENT DECIDED TO EVACUATE 12 NEARBY BUSINESSES OUT OF PRECAUTION. TULLY ROAD WAS CLOSED BETWEEN QUIMBY ROAD AND CAPITOL EXPRESSWAY AS CREWS MADE REPAIRS. APPROXIMATELY 12 CUSTOMERS (BUSINESSES) LOST GAS SERVICE AS A RESULT OF THE INCIDENT. THERE WERE NO INJURIES, NO FATALITIES AND NO IGNITION AS A RESULT OF THIS INCIDENT. LESS THAN 3MMCF OF NATURAL GAS WAS UNINTENTIONALLY RELEASED DURING THE INCIDENT. MAJOR SAN FRANCISCO BAY AREA MEDIA WERE OBSERVED ON SCENE DURING THE INCIDENT (KRON 4, CBS BAY AREA, KGO 7). BY 1015 HOURS ON JANUARY 21, REPAIRS WERE COMPLETED. PG&E GAS SERVICE REPRESENTATIVES BEGAN RELIGHT EFFORTS AT APPROXIMATELY 1110 HOURS. ON JANUARY 21, 2015 IT WAS DETERMINED THAT DAMAGES WERE EXPECTED TO EXCEED $50,000 AND SUBSEQUENTLY THE DOT WAS NOTIFIED.