PACIFIC GAS & ELECTRIC CO

Incident Narrative

ON JULY 27, 2017 AT 1401 HOURS, PG&E RECEIVED AN ERX ALARM IN ACAMPO. AT 1417 HOURS, PG&E WAS NOTIFIED OF A THIRD PARTY DIG-IN AT 216 W TADDEI RD, ACAMPO. THIRD PARTY CONTRACTOR WAS RIPPING/PLOWING THE FIELD AND SEVERED A 6' STEEL GAS MAIN, RESULTING IN AN UNINTENTIONAL RELEASE OF GAS. THERE WAS A VALID USA TICKET (#W719900024) AND PG&E FACILITIES WERE PROPERLY LOCATED & MARKED. THE DIG-IN WAS A RESULT OF FAILING TO RAISE THE RIPPER SHANK PRIOR TO DRIVING OVER THE GAS PIPELINE. IN ADDITION, THE EXCAVATOR DID NOT DETERMINE THE EXACT LOCATION OF THE LINE USING HAND TOOLS WITHIN THE TOLERANCE ZONE. PG&E GAS SERVICE REPRESENTATIVE (GSR) ARRIVED ON SITE AT 1441 HOURS. THE FLOW OF GAS WAS STOPPED AT 1527 HOURS BY SHUTTING IN THE REG STATION AND CLOSING VALVES. APPROXIMATELY 738 CUSTOMER GAS SERVICES WERE IMPACTED. REPAIRS TO THE MAIN WERE COMPLETED BY 2030 HOURS. GSRS WERE DEPLOYED AND SERVICE RESTORATION OPERATIONS BEGAN ON 7/28/17 AT 1300 HOURS. ALL SERVICES HAVE BEEN RESTORED. FIRE DEPARTMENT, HIGHWAY PATROL AND THE LOCAL SHERIFF WERE REPORTED ON-SITE. MEDIA WAS REPORTED ON SITE ON 7/28/17. THERE WERE NO INJURIES, FATALITIES, OR IGNITION ASSOCIATED WITH THIS INCIDENT. APPROXIMATELY 4.9 MMCF OF NATURAL GAS WAS UNINTENTIONALLY RELEASED. THIS INCIDENT WAS REPORTED TO DOT (1185473) DUE TO THE LARGE CUSTOMER OUTAGE RESULTING IN DAMAGES GREATER THAN $50K AND UNINTENTIONAL RELEASE OF GAS GREATER THAN 3 MMCF. THE VOLUME UPDATE WAS PROVIDED TO THE DOT (1185576) ON 7/28/17.