PACIFIC GAS & ELECTRIC CO

Incident Narrative

ON MONDAY, NOV. 27, 2017, AT 0957 HOURS PG&E RECEIVED A CALL ABOUT A GAS ODOR IN THE 3900 BLOCK OF MISSION STREET IN SAN FRANCISCO. A GSR WAS DISPATCHED AT 1004 HOURS. AT 1016 HOURS, PG&E WAS NOTIFIED THAT AN EXPLOSION IN THAT VICINITY HAD BLOWN OUT WINDOWS AND RESULTED IN ADDITIONAL PROPERTY DAMAGE TO RESIDENTIAL STRUCTURES. THE GSR ARRIVED ON SITE AT 1020 HOURS. AT 1033 HOURS, MULTIPLE PG&E GAS CREWS ARRIVED ON THE SCENE AND WORKED TO MAKE THE SITUATION SAFE. BY 1250 HOURS, CREWS HAD SHUT OFF GAS AND GAS WAS ISOLATED WITH 2 VALVES AND 2 SQUEEZE LOCATIONS. THIS GAS SHUT-IN IMPACTED 464 CUSTOMERS WHO LOST GAS SERVICE. IN RESPONSE TO THIS INCIDENT, PG&E ACTIVATED AN OEC TO EXPEDITE RESTORATION OF SERVICE TO THE AFFECTED CUSTOMERS. THE CREWS TIED THE MAIN BACK IN AT MISSION AND COLLEGE AND MISSION COLLEGE TERRACE. ON 11/28/17 AT 1345 HOURS, THE 6"" MAIN WAS PRESSURE TESTED. ON 11/28/17 AT 1515 HOURS, THE MAIN WAS RE-PRESSURIZED. AS OF 11/29/17, 448 CUSTOMERS HAD BEEN PUT BACK IN SERVICE, THE REMAINING 16 WERE 'CANT GET INS' (CGIS) AND HAD 2 TO 3 ATTEMPTED RELIGHTS EACH. POLICE, FIRE DEPARTMENT AND MEDIA WERE REPORTED ON-SITE. THERE WERE NO REPORTS OF INJURIES, FATALITIES OR IGNITION ASSOCIATED WITH THIS INCIDENT. THE INCIDENT IS BEING REPORTED TO THE DOT (1198192) AND CPUC DUE TO THE UNINTENTIONAL RELEASE OF GAS AND DAMAGES ESTIMATED TO BE OVER $50,000.