PACIFIC GAS & ELECTRIC CO

Incident Narrative

ON FEBRUARY 06, 2019 AT APPROXIMATELY 13:14 HOURS, PG&E WAS NOTIFIED OF A THIRD-PARTY DIG-IN WITH SUBSEQUENT IGNITION NEAR 3300 GEARY BLVD. IN SAN FRANCISCO. THIRD PARTY CONTRACTOR, KILFORD ENGINEERING, DAMAGED A 2' GAS MAIN AT THE CONNECTION TO A 4-INCH MAIN. THE EXCAVATOR HAD A VALID USA TICKET (X902101666) AND PG&E FACILITIES WERE PROPERLY LOCATED & MARKED. THE CONTRACTOR FAILED TO EXPOSE THE FACILITIES WITH HAND TOOLS PRIOR TO USE OF POWER-DRIVEN EXCAVATION EQUIPMENT. POLICE AND FIRE PERSONNEL EVACUATED MULTIPLE BUILDINGS SURROUNDING THE AREA (APPROXIMATELY 1 BLOCK IN EACH DIRECTION OF THE INCIDENT- APPROXIMATELY 100 PEOPLE) AND CONTROLLED THE SPREAD OF FIRE. NO INJURIES OR FATALITIES WERE REPORTED. PG&E'S M&C CREW ARRIVED ON-SITE AT 13:29 HOURS, AND THE AREA WAS ISOLATED BY 15:36 HOURS. REPAIRS WERE COMPLETED, AND SERVICE RESTORATION BEGAN ON 2/7/19. BY 2/7/19 AT 2200 HOURS, ALL AFFECTED CUSTOMERS HAD BEEN RESTORED OR BEEN LEFT A NOTE TO CALL FOR RELIGHT. THIS INCIDENT WAS REPORTED TO THE CPUC ON 2/6/19 AT 14:28 HOURS DUE TO THE SIGNIFICANT NEWS MEDIA COVERAGE OBSERVED ON SITE AT APPROXIMATELY 13:50 HOURS. THE INCIDENT WAS REPORTED TO DOT (#1237005) ON 2/6/19 AT 14:58 HOURS, ONCE ESTIMATED COSTS WERE DETERMINED TO BE GREATER THAN $50,000 (AT THE TIME OF THIS REPORT, TOTAL DAMAGES AND COSTS ARE STILL BEING ESTIMATED).