CASPER CRUDE TO RAIL, LLC

Incident Narrative

0800 OUTBOUND STARTED ' 810 OUTSIDE OPERATOR CHECKED 500 AND 800 SERIES PUMPS, NO ISSUES OBSERVED ' 900 OUTSIDE OPERATOR CHECKED YARD ' 1010 OUTSIDE OPERATOR WENT TO CHECK VIBRATION AND TEMPERATURE LEVELS FOR 500 SERIES PUMPS ' 1015 OUTSIDER OPERATOR NOTICED FRESH OIL AND STAINS ON PUMP AND CONCRETE PAD. OPERATOR NOTICED THE SOURCE WAS INBOARD SEAL, DUE TO 1/2' STREAM OF OIL COMING FROM THE BOTTOM OF THE SEAL. OUTSIDE OPERATOR NOTIFIED BOARDMAN ' 1015 BOARDMAN SHUTDOWN P801 ' 1020 JEREMY NORRIS TERMINAL MANAGER (TM) NOTIFIED ' 1024 TM CALLED MELCO, NO AVAILABLE VAC TRUCKS ' 1027 MESSAGE LEFT WITH ANN TRINH OF ENBRIDGE CONCERNING REDUCED RATE ' 1028 TM NOTIFIES RON PERCIVAL (HSSE DIRECTOR) ' 1029 TM LEAVES MESSAGE ON CHRIS BASCHUK'S (DIRECTOR OF OPERATIONS) VOICEMAIL ' 1034 BRANDON CLEMONS (REGULATORY) NOTIFIED BY RON AND CONTACTS TM ' 1036 TM LEAVES MESSAGE ON KIRBY SCHNABEL'S (VP OF OPERATIONS) VOICEMAIL ' 1037 BADGER CALLED BY TM, TRUCK 2-3 HOURS OUT ' 1038 TM CALLS ARRON MOLLER LOOKING FOR ALTERNATE VAC TRUCK SOURCE ' 1042 TM LEAVES MESSAGE WITH ANN TRINH OF ENBRIDGE ' 1052 TM CONTACTS POWER SERVICE, SEAL REPLACEMENT SCHEDULED WITH POWER SERVICE FOR THE 11TH. ' 1125 TM CALLS ARRON MOLLER, CONFIRMS NO ALTERNATE VAC TRUCK SOURCE ' 1155 CATHERINE CHINNI CONTACTS TM CONCERNING RELEASE ' 1309 BADGER VAC TRUCK ARRIVES ON SITE TO VACUUM OUT CONCRETE CONTAINMENT. ' 1630 VAC TRUCK FINALIZED CLEAN UP AND DEPARTS FACILITY. ROOT CAUSE ANALISYS ' INBOARD SEAL OF UNIT 801 MECHANICALLY FAILED ' 3RD PARTY SEAL EXPERT STATED THE FOLLOWING REASONS FOR FAILURE DUE TO LACK OF HEAT TRACE, IMPROPER O-RING MATERIAL, LACK OF USE