2022 ZERO SR/S
1 recalls — 0 complaints — 12 TSBs
21V940000 Dec 3, 2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Defect Description
Zero Motorcycles, Inc. (Zero) is recalling certain 2022 SR, SR/F, and SR/S motorcycles. The incorrect rear brake pads were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 122, "Motorcycle Brake System."
Consequence
The incorrect rear brake pads may not work as intended, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the rear brake pads, free of charge. Owner notification letters were mailed January 10, 2021. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall SV-ZMC-022-018.
No complaints found for this vehicle.
Technical Service Bulletins — 2022 ZERO SR/S
12 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 8 |
| 350000 EQUIPMENT | 2 |
| 100000 POWER TRAIN | 1 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 1 |
Firmware Release
Oct 12, 2023
110000 ELECTRICAL SYSTEM
Dealer notification of new firmware for motorcycle models.
Firmware Release
Oct 12, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notification of new firmware for motorcycle models.
New Firmware 5-2
May 2, 2023
100000 POWER TRAIN
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
New Firmware 5-2
May 2, 2023
110000 ELECTRICAL SYSTEM
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
Dealer News
Nov 22, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
Cypher III FW
Oct 25, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.
Cypher III MBB F
Sep 27, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.
Cypher III Firmw
Sep 20, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles will release new firmware for all motorcycles using the Cypher III operating system. This release improves functionality of certain hibernation functions, long term storage and resolves an issue that caused Stability Con
CypherIIIUpdate
Jul 19, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles will be releasing the next version of firmware for motorcycles operating on the Cypher III platform on Wednesday July 20.
SVB-TSB-22-001
Jul 19, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles has determined that certain model year 2022 Zero SR, Zero SR/F and Zero SR/S models manufactured before February 2, 2022 have cellular connectivity modules (CCMs) with firmware that cannot be upgraded over-the-air (a??OTAa?
No comms 2021-11
Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12
Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.
ZERO SR/S — All Years Overview
Complete safety history for the ZERO SR/S across all model years (2020–2022).
2
Total Recalls
2
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths