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2020 ZERO SR/S

1 recalls — 1 complaints — 11 TSBs

20V704000 Nov 13, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.
Consequence
An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. Following vehicles may not realize the motorcycle is braking. Cruise control will not shut off with the application of the front brakes. Both conditions increase the risk of a crash.
Remedy
Zero will notify owners, and dealers will the replace the front brake switch, free of charge. The recall began November 30, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-020.
659 vehicles affected
Manufacturer: Zero Motorcycles Inc.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
SERVICE BRAKES, HYDRAULIC1
SERVICE BRAKES, HYDRAULIC Sep 8, 2022
Incident date: Sep 8, 2022
The contact owns a 2020 Zero SR/S motorcycle. The contact stated that while riding at an undisclosed speed and coming to a full stop, the rear brake was applied; however, the motorcycle rolled backward. The motorcycle was taken to the dealer where it was diagnosed that the rear brake and caliper wer... Read more

Technical Service Bulletins — 2020 ZERO SR/S

11 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM7
350000 EQUIPMENT2
100000 POWER TRAIN1
118000 ELECTRICAL SYSTEM:SOFTWARE1
Firmware Release Oct 12, 2023
110000 ELECTRICAL SYSTEM
Dealer notification of new firmware for motorcycle models.
Firmware Release Oct 12, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notification of new firmware for motorcycle models.
New Firmware 5-2 May 2, 2023
100000 POWER TRAIN
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
New Firmware 5-2 May 2, 2023
110000 ELECTRICAL SYSTEM
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
Dealer News Nov 22, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
Cypher III FW Oct 25, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.
Cypher III MBB F Sep 27, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.
Cypher III Firmw Sep 20, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles will release new firmware for all motorcycles using the Cypher III operating system. This release improves functionality of certain hibernation functions, long term storage and resolves an issue that caused Stability Con
CypherIIIUpdate Jul 19, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles will be releasing the next version of firmware for motorcycles operating on the Cypher III platform on Wednesday July 20.
No comms 2021-11 Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12 Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.

ZERO SR/S — All Years Overview

Complete safety history for the ZERO SR/S across all model years (2020–2022).

2 Total Recalls
2 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

ZERO SR/S — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 1 0 View
2021 0 1 View
2020 (current) 1 1

Other ZERO Models

Model Recalls Complaints
DS 0 0 View
DSP 0 0 View
DSR 0 0 View
DSR/X 0 0 View
DSRP 0 0 View
FX 0 0 View
FXE 0 0 View
FXP 0 0 View