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Vehicle Safety

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Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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2021 ZERO SR/S

0 recalls — 1 complaints — 11 TSBs

No recalls found for this vehicle.

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Oct 7, 2022
Incident date: Jul 7, 2022
The contact owns a 2021 Zero SR/S Motorcycle. The contact stated while riding 40 MPH with the motorcycle in Eco Mode, he released the throttle and felt the motorcycle stall and lose power. The contact was able to pull over. The motorcycle was taken to the dealer and the battery and control unit were... Read more

Technical Service Bulletins — 2021 ZERO SR/S

11 manufacturer communications from 9 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM7
350000 EQUIPMENT2
100000 POWER TRAIN1
118000 ELECTRICAL SYSTEM:SOFTWARE1
Firmware Release Oct 12, 2023
110000 ELECTRICAL SYSTEM
Dealer notification of new firmware for motorcycle models.
Firmware Release Oct 12, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer notification of new firmware for motorcycle models.
New Firmware 5-2 May 2, 2023
100000 POWER TRAIN
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
New Firmware 5-2 May 2, 2023
110000 ELECTRICAL SYSTEM
Today, May 2, 2023, Zero Motorcycles has released a new firmware version for all motorcycles utilizing the Cypher III operating system.
Dealer News Nov 22, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Dealer News 11.22.22 - New Firmware, Diag4Zero, Holiday Hours
Cypher III FW Oct 25, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles Firmware Release Notes October 26, 2022 MY20/21/22/23 Cypher III MBB Rev 27/6 BMU Rev 6/4 BMS Rev 21 Fixes an issue in ride mode display.
Cypher III MBB F Sep 27, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles would like to remind all dealers that a full PDI should be completed prior to any vehicle being displayed on the sales floor or ridden by dealership staff or customers.
Cypher III Firmw Sep 20, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles will release new firmware for all motorcycles using the Cypher III operating system. This release improves functionality of certain hibernation functions, long term storage and resolves an issue that caused Stability Con
CypherIIIUpdate Jul 19, 2022
110000 ELECTRICAL SYSTEM
Zero Motorcycles will be releasing the next version of firmware for motorcycles operating on the Cypher III platform on Wednesday July 20.
No comms 2021-11 Dec 6, 2021
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Zero Motorcycles Inc.
No comms 2021-12 Jan 4, 2022
350000 EQUIPMENT
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for December 2021 for Zero Motorcycles Inc.

ZERO SR/S — All Years Overview

Complete safety history for the ZERO SR/S across all model years (2020–2022).

2 Total Recalls
2 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

ZERO SR/S — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2022 1 0 View
2021 (current) 0 1
2020 1 1 View

Other ZERO Models

Model Recalls Complaints
DS 0 0 View
DSP 0 0 View
DSR 0 0 View
DSR/X 0 0 View
DSRP 0 0 View
FX 0 0 View
FXE 0 0 View
FXP 0 0 View