2003 WORKHORSE W20

1 recalls — 12 complaints

09V110000 Apr 3, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED W... Read more
Consequence
THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
48,876 vehicles affected
Manufacturer: NAVISTAR, INC

Complaint Statistics

12 total complaints

Top Reported Components

ComponentComplaints
SERVICE BRAKES, HYDRAULIC7
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1
SERVICE BRAKES, HYDRAULIC Mar 24, 2009
Incident date: Mar 18, 2009
2ND OCCURRENCE OF BRAKE STICKING / DRAG DURING THIS TRIP. R REAR BRAKE DID NOT RELEASE AFTER BRAKING CAUSING DRAG & OVERHEATING. THIS (AND THE PREVIOUS REPORTED INCIDENT) OCCURRED AFTER GOING THROUGH A SECTION OF IN-TOWN STOP & GO TRAFFIC & STOP LIGHTS. THIS OCCURRENCE WAS RECOGNIZED QUICKLY AND ... Read more
SERVICE BRAKES, HYDRAULIC Mar 16, 2009
Incident date: Mar 14, 2009
BRAKE FAILURE - LOCKUP OF FRONT BRAKE CALIPER / ROTOR CAUSING OVERHEATING AND BRAKE FAILURE. NO SERIOUS INJURY RESULTED. CAUSED TRIP DELAY AND SIGNIFICANT COST TO REPAIR REPLACE BRAKE COMPONENTS AFFECTED. DEALER INSPECTED AND DIAGNOSED SIGNIFICANT OVERHEATING AND CRACKING OF THE FRONT ROTORS AND ... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS Feb 18, 2009
Incident date: Oct 5, 2007
LTR FROM CONGRESSMAN BISHOP ON BEHALF OF CONSTITUENT RE AN UPDATE ON AN INQUIRY HE PREVIOUSLY SUBMITTED RE W20 AND W22 CHASSIS BRAKES. *NJ THE CONSUMER STATED THE REAR BRAKE ROTORS OVERHEATED. THE BOILING BRAKE FLUID ALSO LEAD TO THE BRAKE FAILURE. *JB
SERVICE BRAKES, HYDRAULIC Aug 23, 2008
Incident date: Aug 21, 2008
PARTIAL LOCKUP OF REAR CALIPERS ON A 2003 WORKHORSE W-20 CHASSIS ON A 2004 FLEETWOOD FLAIR 33R MOTORHOME AFTER TRAVELING APPROXIMATELY 100 MILES ON RELATIVELY FLAT HIGHWAY ENTERING TRAFFIC WITH STOPLIGHTS. AFTER ABOUT 10 MILES IN THE STOP AND GO TRAFFIC, A SLIGHT 'BRAKE SMELL' WAS NOTICED. THIS WAS ... Read more
SERVICE BRAKES, HYDRAULIC Jul 9, 2008
Incident date: Aug 17, 2007
WHILE MY 2003 FLEETWOOD SOUTHWIND MOTOR HOME ON A WORKHORSE CHASSIS WAS IN FOR A RECALL ON THE INSTRUMENT CLUSTER (ABS) I WAS INFORMED THAT MY BRAKE FLUID HAD OVER HEATED AND THE BRAKE SYSTEM REQUIRED REPLACEMENT (CALIPERS, PADS, ROTORS). ACCORDING TO THE DEALER THE FLUID OVERHEATED, TURNED TO A J... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC Apr 24, 2008
Incident date: Jul 16, 2006
WE HAVE A 2003 MOTORHOME WITH A W20 WORKHORSE FRAME. I HAVE LOST THE HYDRAULIC BRAKES DUE TO THE FLUID BOILING TWICE DURING NORMAL DRIVING ON LEVEL ROADS (NO HILLS OR MOUNTAINS) BOTH TIMES THE HEAT DESTROYED THE ABS WHEEL SENSORS. *TR
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Mar 11, 2008
Incident date: Mar 1, 2007
REAR BRAKES OVERHEATING. NO COMPLETE FAILURE. ONLY CAUSED LOSS OF RV VACATION AND MAJOR INCONVENIENCE. PULLED OFF TO SIDE OF ROAD TO ALLOW COOL DOWN. DELIVERED TO MECHANIC FOR FLUID CHANGE AND CHECKING AND LUBRICATING OF CALIPERS. THIS SAME THING HAPPENED 10 MONTHS LATER. *TR
SERVICE BRAKES, HYDRAULIC Jan 3, 2008
Incident date: Sep 26, 2007
TL*THE CONTACT OWNS A 2003 WORKHORSE W20. WHILE DRIVING 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AS FAST AS IT NORMALLY WOULD. IN ADDITION, THE CONTACT NOTICED A BURNING SMELLING COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC STATED THAT THE CALIPERS CAUSED THE FAILURE AND THEY REPLACED THE L... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Oct 9, 2007
Incident date: Oct 5, 2007
TL*THE CONTACT OWNS A 2003 DAMON WORKHORSE (NA). WHILE DRIVING 30 MPH, THE CONTACT WAS FLAGGED DOWN BY ANOTHER MOTORIST AND ADVISED TO PULL OVER. ONCE HE PULLED OFF THE ROAD, HE DISCOVERED THAT THE BRAKES FAILED. HE STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO HIS RESID... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR Oct 9, 2007
Incident date: Oct 5, 2007
TL*THE CONTACT OWNS A 2003 DAMON WORKHORSE (NA). WHILE DRIVING 30 MPH, THE CONTACT WAS FLAGGED DOWN BY ANOTHER MOTORIST AND ADVISED TO PULL OVER. ONCE HE PULLED OFF THE ROAD, HE DISCOVERED THAT THE BRAKES FAILED. HE STOPPED THE VEHICLE WITH THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO HIS RESID... Read more
SERVICE BRAKES, HYDRAULIC Sep 4, 2007
Incident date: Jul 29, 2007
BRAKE FAILURE. REAR BRAKES OVERHEATED AND BOILED THE BRAKE FLUID. COACH WAS TOWED TO CAMPING TIME RV IN OAKWOOD, GA. IT HAS BEEN THERE FOR OVER A MONTH AWAITING PARTS. BRAKE PEDAL WENT TO THE FLOOR. REAR HUBS TOO HOT TO TOUCH AND BOILED THE BRAKE FLUID.*JB UPDATED 01/11/08. *LJ THE MASTER CY... Read more
SERVICE BRAKES, HYDRAULIC Feb 8, 2004
Incident date: Jan 6, 2004
BRAKES FAILED AT BELOW FREEZING TEMP.EXTREME PRESSURE HAD TO BE APPLIED TO GET MINIMAL BRAKE PRESSURE AFTER WHICH I HAD TO PULL BRAKE PEDAL UP BY HAND. THE BRAKE PEDAL WAS FROZE TO THE TOP. *AK

NHTSA Safety Investigations — WORKHORSE W20

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA07016 Opened: Nov 16, 2007 — Closed: Aug 19, 2009
EA — Closed — Model Year: 2004
OVERHEATING DISC BRAKE CALIPER
THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED ... Read more
PE07032 Opened: Jun 25, 2007 — Closed: Nov 19, 2007
PE — Closed — Model Year: 2000
OVERHEATED BRAKE CALIPERS
ON JUNE 25, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED OVERHEATING DISC BRAKE CALIPERS AND POOR BRAKE PERFORMANCE IN MODEL YEAR (MY) 2000-2005 WORKHORSE CHASSIS RECREATIONAL VEHICLES.CURRENTLY ODI IS AWARE OF 651 SPECIFIC COMPLAINTS ON THE ... Read more

WORKHORSE W20 — All Years Overview

Complete safety history for the WORKHORSE W20 across all model years (2000–2008).

15 Total Recalls
38 Total Complaints
2 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

WORKHORSE W20 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2008 1 0 View
2007 1 0 View
2006 2 3 View
2005 2 3 View
2004 2 11 View
2003 (current) 1 12
2002 2 6 View
2001 3 2 View
2000 1 1 View

Other WORKHORSE Models

Model Recalls Complaints
W22 19 370 View
W42 18 0 View
W62 9 0 View
W21 8 3 View
P42 7 0 View
W18 5 4 View
W24 5 4 View
CLASS A 4 1 View