2002 WORKHORSE W20

2 recalls — 6 complaints

09V110000 Apr 3, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED W... Read more
Consequence
THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
48,876 vehicles affected
Manufacturer: NAVISTAR, INC
04V084000 Feb 18, 2004
SERVICE BRAKES, HYDRAULIC
Defect Description
ON CERTAIN MOTORHOME CHASSIS EQUIPPED WITH BOSCH ZOPS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Consequence
A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy
DEALERS WILL INSPECT, REPAIR AND REPLACE ACCORDING TO THE PROCEDURE DEVELOPED BY BOSCH (SEE CAMPAIGN 03E064000). THE RECALL BEGAN ON AUGUST 1, 2004. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773.
10,235 vehicles affected
Manufacturer: WORKHORSE CUSTOM CHASSIS

Complaint Statistics

6 total complaints 1 fires

Top Reported Components

ComponentComplaints
SERVICE BRAKES, HYDRAULIC4
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER1
SERVICE BRAKES, AIR:DISC:CALIPER1
SERVICE BRAKES, HYDRAULIC Jun 21, 2010
Incident date: Oct 19, 2004
TL* THE CONTACT OWNS A 2002 WINNEBAGO ADVENTURER WITH A WORKHORSE W20 CHASSIS MOTOR HOME (RV). THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 55 MPH, THE FRONT PASSENGER SIDE BRAKES LOCKED AND THE ANTI LOCK BRAKING SYSTEM FAILED. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND WAITED FOR THE BRAKES... Read more
SERVICE BRAKES, HYDRAULIC Apr 6, 2010
Incident date: May 27, 2008
TL* THE CONTACT OWNS A 2002 WORKHORSE CHASSIS W20. THE CONTACT STATED THAT THE BRAKE PEDAL FELT SPONGY WHEN HE DEPRESSED IT WHILE DRIVING AT APPROXIMATELY 40 MPH. HE RECEIVED A RECALL NOTICE FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP ... Read more
SERVICE BRAKES, HYDRAULIC Dec 17, 2008
Incident date: May 17, 2006
TL*THE CONTACT OWNS A 2002 WORKHORSE W20. THE CONSUMER STATED THE MOTOR HOME CONTINUES TO HAVE PROBLEMS WITH THE BRAKE CALIPERS EVEN THOUGH THE PROBLEM WAS REPAIRED UNDER RECALL # 04V084000. THE BRAKES OVERHEATED AND DESTROYED THE REAR SPEED SENSOR. THE REAR BRAKES WERE CLEANED AND ADJUSTED AND T... Read more
SERVICE BRAKES, AIR:DISC:CALIPER Aug 25, 2008
Incident date: Aug 17, 2008
TOOK VEHICLE INTO DEALER AND HAD CAMPAIGN NUMBER 04V019000 COMPLETED ON 10-26-04. NOW LESS THAN 10,000 MILES SINCE THEN, IT IS BACK AT THE SERVICE CENTER AFTER BRAKE FIRE AND PEDAL LOSS. VEHICLE IS IN NEED OF ROTORS, CALIPERS AND WHEEL SPEED SENSOR. *TR
Fire
SERVICE BRAKES, HYDRAULIC Jul 2, 2008
Incident date: Sep 10, 2007
WE HAD A BRAKE RECALL DONE ON OUR 2002 ITASCA SUNCRUISER MOTORHOME (W20 CHASSIS IN JAN 2005, MILEAGE 9141. WHILE ON VACATION IN JULY 2005, THE BRAKES OVERHEATED AND REPAIRS WERE AUTHORIZED BY WORKHORSE AT NO CHARGE AT MILEAGE 9,687. EXPERIENCED OVERHEATING AGAIN IN SEPTEMBER 2007 AT MILEAGE 2881... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Dec 28, 2006
Incident date: Dec 27, 2006
TL* - THE CONTACT STATED HAD RECALL BRAKE WORK DONE WITH 31260 MILES ON VEHICLE. THE DEALER REPAIRED ONLY THE FRONT BRAKED UNDER THE RECALL AND NOT THE REAR. THE CONTACT STATED THAT THE RECALL WAS FOR BOTH FRONT AND REAR BRAKES, AND HE STARTED TO HAVE PROBLEM WITH THE REAR BRAKES. HE THEN TOOK... Read more

NHTSA Safety Investigations — WORKHORSE W20

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA07016 Opened: Nov 16, 2007 — Closed: Aug 19, 2009
EA — Closed — Model Year: 2000
OVERHEATING DISC BRAKE CALIPER
THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED ... Read more
PE07032 Opened: Jun 25, 2007 — Closed: Nov 19, 2007
PE — Closed — Model Year: 2000
OVERHEATED BRAKE CALIPERS
ON JUNE 25, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED OVERHEATING DISC BRAKE CALIPERS AND POOR BRAKE PERFORMANCE IN MODEL YEAR (MY) 2000-2005 WORKHORSE CHASSIS RECREATIONAL VEHICLES.CURRENTLY ODI IS AWARE OF 651 SPECIFIC COMPLAINTS ON THE ... Read more

WORKHORSE W20 — All Years Overview

Complete safety history for the WORKHORSE W20 across all model years (2000–2008).

15 Total Recalls
38 Total Complaints
2 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

WORKHORSE W20 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2008 1 0 View
2007 1 0 View
2006 2 3 View
2005 2 3 View
2004 2 11 View
2003 1 12 View
2002 (current) 2 6
2001 3 2 View
2000 1 1 View

Other WORKHORSE Models

Model Recalls Complaints
W22 19 370 View
W42 18 0 View
W62 9 0 View
W21 8 3 View
P42 7 0 View
W24 5 4 View
W18 5 4 View
CLASS A 4 1 View