2001 WORKHORSE W20

3 recalls — 2 complaints

09V110000 Apr 3, 2009
SERVICE BRAKES, HYDRAULIC
Defect Description
NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED W... Read more
Consequence
THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
Remedy
WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.
48,876 vehicles affected
Manufacturer: NAVISTAR, INC
04V084000 Feb 18, 2004
SERVICE BRAKES, HYDRAULIC
Defect Description
ON CERTAIN MOTORHOME CHASSIS EQUIPPED WITH BOSCH ZOPS, THE PADS CAN DRAG ON THE ROTOR SURFACE DUE TO THE PIN SLIDE.
Consequence
A HANG UP OR LOCK UP MAY CAUSE THE CALIPERS TO OVER HEAT AND NOT ALLOW THE DRIVER TO STOP SAFELY. THIS COULD CAUSE OVERHEATING OF THE BRAKE CALIPERS WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy
DEALERS WILL INSPECT, REPAIR AND REPLACE ACCORDING TO THE PROCEDURE DEVELOPED BY BOSCH (SEE CAMPAIGN 03E064000). THE RECALL BEGAN ON AUGUST 1, 2004. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-294-6773.
10,235 vehicles affected
Manufacturer: WORKHORSE CUSTOM CHASSIS
01V317000 Oct 4, 2001
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Defect Description
VEHICLE DESCRIPTION: MOTOR HOME AND COMMERCIAL CHASSIS. THE REAR AXLE U-BOLTS MAY NOT BE TIGHTENED CORRECTLY DUE TO RANDOM FAILURE OF PRODUCTION TOOLING IN THE SPECIFIED TIME SPAN.
Consequence
LOW U-BOLT TORQUE CAN RESULT IN U-BOLTS COMING LOOSE AND NOT PROPERLY RETAINING THE REAR AXLE TO THE VEHICLE, RESULTING IN A LOSS OF VEHICLE CONTROL.
Remedy
DEALERS WILL TIGHTEN THE REAR AXLE U-BOLTS. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 10, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WORKHORSE AT 1-877-946-7731.
5,011 vehicles affected
Manufacturer: WORKHORSE CUSTOM CHASSIS

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM:IGNITION:SWITCH1
SERVICE BRAKES, HYDRAULIC1
SERVICE BRAKES, HYDRAULIC Mar 19, 2007
Incident date: Mar 1, 2007
TL* THE CONTACT OWNS A 2001 WINNEBAGO. THE CONTACT SMELLED SOMETHING BURNING, AND STATED THAT THE BRAKES WERE DRAGGING. THE MANUFACTURER REPLACED THE BRAKE PADS, ROTORS, AND ABS. THE CONTACT LATER RECEIVED A RECALL FOR THE BRAKES. THE MANUFACTURER INSTALLED A BRAKE REPAIR KIT ON 11/4/04, BUT TH... Read more
ELECTRICAL SYSTEM:IGNITION:SWITCH Sep 14, 2005
Incident date: Sep 11, 2005
I OWN A 2001 SAFARI TREK, BUILT ON A 17000 GVW WORKHORSE CHASSIS. I WAS TRAVELING AT THE POSTED SPEED LIMIT (70 MPH) IN THE CENTER LANE OF HIGHWAY 99 IN FRESNO CA. MY CRUISE CONTROL DISENGAGED (THE FIRST SIGN) AND I RESET IT. SEVERAL MINUTES LATER, THE ENGINE LOST POWER, THE GAUGES FAILED, AND THE E... Read more

NHTSA Safety Investigations — WORKHORSE W20

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA07016 Opened: Nov 16, 2007 — Closed: Aug 19, 2009
EA — Closed — Model Year: 2004
OVERHEATING DISC BRAKE CALIPER
THE EA WAS OPENED TO GAIN A TECHNICAL UNDERSTANDING OF THE CAUSES FOR ONE OR MORE DISC BRAKE CALIPERS ON A SUBJECT VEHICLE TO SUFFER SEVERE OVERHEATING. THE OVERHEATING CAUSED BRAKE DRAG, MELTING ABS SENSORS, SMOKING, BRAKE LINING FIRES, AND IN SOME CASES BOILING BRAKE FLUID RESULTING IN DIMINISHED ... Read more
PE07032 Opened: Jun 25, 2007 — Closed: Nov 19, 2007
PE — Closed — Model Year: 2000
OVERHEATED BRAKE CALIPERS
ON JUNE 25, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED OVERHEATING DISC BRAKE CALIPERS AND POOR BRAKE PERFORMANCE IN MODEL YEAR (MY) 2000-2005 WORKHORSE CHASSIS RECREATIONAL VEHICLES.CURRENTLY ODI IS AWARE OF 651 SPECIFIC COMPLAINTS ON THE ... Read more

WORKHORSE W20 — All Years Overview

Complete safety history for the WORKHORSE W20 across all model years (2000–2008).

15 Total Recalls
38 Total Complaints
2 Investigations
0 Reported Crashes
1 Reported Fires
0 Reported Deaths

WORKHORSE W20 — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2008 1 0 View
2007 1 0 View
2006 2 3 View
2005 2 3 View
2004 2 11 View
2003 1 12 View
2002 2 6 View
2001 (current) 3 2
2000 1 1 View

Other WORKHORSE Models

Model Recalls Complaints
W22 19 370 View
W42 18 0 View
W62 9 0 View
W21 8 3 View
P42 7 0 View
W18 5 4 View
W24 5 4 View
CLASS A 4 1 View