2012 WESTERN STAR CONSTELLATION

1 recalls, 0 complaints - 174 TSBs

11V330000 Jun 21, 2011
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
DTNA IS RECALLING CERTAIN MODEL YEAR 2008-2012 FREIGHTLINER; CASCADIA, CENTURY CLASS, COLUMBIA, AND CORONADO, CERTAIN MODEL YEAR 2008-2009 STERLING; A-LINE AND L-LINE AND CERTAIN MODEL YEAR 2009-2012 WESTERN STAR CONSTELLATION VEHICLES, MANUFACTURED FROM JANUARY 14, 2008, THROUGH JUNE 15, 2011, BUIL... Read more
Consequence
A SHORT CIRCUIT BETWEEN AN UN-FUSED BATTERY CABLE AND CHASSIS GROUND COULD RESULT IN A VEHICLE FIRE.
Remedy
DEALERS WILL INSTALL A NEW BOLT AND ISOLATOR AND REPAIR THE RECREATIONAL VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 21, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
48,170 vehicles affected
Manufacturer: DAIMLER TRUCKS NORTH AMERICA

No complaints found for this vehicle.

Technical Service Bulletins, 2012 WESTERN STAR CONSTELLATION

174 manufacturer communications from 135 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL45
350000 EQUIPMENT13
110000 ELECTRICAL SYSTEM12
060000 ENGINE (PWS)10
070000 FUEL SYSTEM, GASOLINE9
060000 ENGINE AND ENGINE COOLING9
020000 SUSPENSION6
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL4
sbw0015 Mar 8, 2019
020000 SUSPENSION
Service Bulletin- sbw0015 Vibration and Harsh Ride Troubleshooting
sbw0015 Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
sbw0015 Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
wp00002 May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
wp00002 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
sbw4206 Feb 26, 2018
034400 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
sbw4206 Brake Shimmy?Meritor? SteeLite X30? Brake Drum With Excessive Runout
sbw4206 Feb 26, 2018
044000 SERVICE BRAKES, AIR:DRUM
sbw4206 Brake Shimmy?Meritor? SteeLite X30? Brake Drum With Excessive Runout
sbw5439 Feb 26, 2018
110000 ELECTRICAL SYSTEM
sbw5439 RX Module Fault Codes
ssbw0005 Feb 26, 2018
355100 EQUIPMENT:OTHER:LABELS
ssbw0005 Reemplazo de etiquetas de certificacion de la clasificacion del peso bruto del vehiculo (GVWR)
ssbw0005 Feb 26, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ssbw0005 Reemplazo de etiquetas de certificacion de la clasificacion del peso bruto del vehiculo (GVWR)
ssbw0110 Feb 26, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
ssbw0110 Tuberia incorrecta en el VPOD (dispositivo de salida de presion variable) de motores Detroit
ssbw0110 Feb 26, 2018
350000 EQUIPMENT
ssbw0110 Tuberia incorrecta en el VPOD (dispositivo de salida de presion variable) de motores Detroit
ssbw0110 Feb 26, 2018
060000 ENGINE (PWS)
ssbw0110 Tuberia incorrecta en el VPOD (dispositivo de salida de presion variable) de motores Detroit
ssbw2016 Feb 26, 2018
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
ssbw2016 El embrague de ventilador Kysor se atasca
ssbw2016 Feb 26, 2018
350000 EQUIPMENT
ssbw2016 El embrague de ventilador Kysor se atasca
ssbw2016 Feb 26, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
ssbw2016 El embrague de ventilador Kysor se atasca
ssbw3208 Feb 26, 2018
020000 SUSPENSION
ssbw3208 Reemplazo del buje del ojo de muelle AirLiner
ssbw4607 Feb 26, 2018
010000 STEERING
ssbw4607 Ajuste de la columna de direccion
ssbw4607 Feb 26, 2018
012000 STEERING:COLUMN
ssbw4607 Ajuste de la columna de direccion
fsbw4206 Feb 1, 2018
030000 BRAKES (PWS)
fsbw4206 Dandinement des freins - Tambour de frein MeritorMD SteeLite X30MD avec voilage excessif
17TL25 Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
14CSA23 Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
sbw5464 Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw5464 Jun 17, 2017
350000 EQUIPMENT
Fuel Level Sending Unit Retrofit
sbw5464 Jun 17, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Fuel Level Sending Unit Retrofit
sbw0002 Jun 17, 2017
350000 EQUIPMENT
Technical Publications Ordering
sbw5464 Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
sbw0002 Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
SS1033094 May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094 May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
sbw5439 Mar 1, 2017
110000 ELECTRICAL SYSTEM
RX Module Fault Codes
54-55 Aug 1, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SBW5455 VIRTUAL TECHNICIAN RETROFIT
sbw3215 May 1, 2016
160000 STRUCTURE
Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
15TS3 Apr 17, 2016
060000 ENGINE AND ENGINE COOLING
15TS3 Detroit? Coolant Change From Nitrite Organic Acid Technology
16-010 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16-011 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16TS7 Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-008 Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-009R Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-007 Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15-029 Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028A Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
SB-54-1 Aug 1, 2015
125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WESTERN STAR: BRAKE SIGNAL OVERRIDES TURN SIGNAL UNDER NORMAL OPERATIONS, DUE TO TURN SIGNAL SWITCHES AND STOP/TURN LAMPS ARE SHARING SAME FILAMENT AND SOME TRUCKS WANT 4 WAY FLASHERS TO OVERRIDE SELF CANCELLING TURN SIGNAL SWITCHES. NO M
SB-54-1 Aug 1, 2015
126200 EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WESTERN STAR: BRAKE SIGNAL OVERRIDES TURN SIGNAL UNDER NORMAL OPERATIONS, DUE TO TURN SIGNAL SWITCHES AND STOP/TURN LAMPS ARE SHARING SAME FILAMENT AND SOME TRUCKS WANT 4 WAY FLASHERS TO OVERRIDE SELF CANCELLING TURN SIGNAL SWITCHES. NO M
sbw5401 Aug 1, 2015
120000 EXTERIOR LIGHTING
sbw5401 Turn Signal and Brake Override Circuit
sbw5401 Jul 1, 2015
110000 ELECTRICAL SYSTEM
sbw5401 Turn Signal and Brake Override Circuit
sbw5457 Jul 1, 2015
110000 ELECTRICAL SYSTEM
sbw5457 Powernet Troubleshooting Guide: Batteries, Path, Alternator
15-017 May 18, 2015
070000 FUEL SYSTEM, GASOLINE
15-017 Detroit: Updated Fuel Injector SDTs
15-015 May 4, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-015 Warranty Exclusions Reminder
15-016 May 4, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
15CSA9 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA9 Release of DiagnosticLink? 8.02
15CSA10 Apr 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA4 Apr 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15TS10 Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL-7 Apr 10, 2015
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
14TL-7Rev DD Platform Flywheel Housing Runout Tool W470589032100
15TL6 Apr 2, 2015
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
sbw2023 Apr 1, 2015
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sbw2023 Modine Copper/Brass Bolted Downflow Radiator Rebuilding
15-010 Mar 30, 2015
070000 FUEL SYSTEM, GASOLINE
15-010-DLR Transmission Cooler Line Photos
15-010 Mar 30, 2015
100000 POWER TRAIN
15-010-DLR Transmission Cooler Line Photos
15-009 Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009 New Detroit Standard Diagnostic Times
15-009 Mar 16, 2015
060000 ENGINE (PWS)
15-009 New Detroit Standard Diagnostic Times
15-009 - Detroit Mar 16, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15-009_Detroit_New_SDTs
15TL5 Mar 13, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
15TL5 DAVCO Shop Pro? FXP 95
15TL4 Mar 4, 2015
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
15TL4 Mar 4, 2015
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
SB-54-30 Mar 1, 2015
121000 EXTERIOR LIGHTING:HEADLIGHTS
WESTERN STAR: INFORMATION BEING PROVIDED REGARDING THE DISCONNECTION AND/OR CONNECTING OF DAYTIME RUNNING LIGHTS THAT ARE DISABLED DURING ASSEMBLY. *PE
SB-54-30 Mar 1, 2015
120000 LIGHTING (PWS)
WESTERN STAR: INFORMATION BEING PROVIDED REGARDING THE DISCONNECTION AND/OR CONNECTING OF DAYTIME RUNNING LIGHTS THAT ARE DISABLED DURING ASSEMBLY. *PE
sbw5430 Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5430 Disconnecting or Connecting Daytime Running Lights
sbw0116 Mar 1, 2015
100000 POWER TRAIN
sbw0116 Pilot Bearing Spacer for Detroit Engines with Eaton transmissions
sbw5461 Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
sbw5461 Mar 1, 2015
110000 ELECTRICAL SYSTEM
sbw5461 Guidelines for Repairing or Replacing an Electrical Harness
14TL8 Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-038 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040 Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14CSA22 Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14WO-9 Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9 Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7 Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21 Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
1010-14 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1010-14 SPN 2623 (CPC) (GHG14)
1009-14 Oct 9, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1009-14 SPN 5016 (ACM) (GHG14)
1008-14 Oct 8, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1007-14 Oct 7, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 Oct 6, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1006-14 SPN 4374 (ACM) (GHG14)
1005-14 Oct 5, 2014
060000 ENGINE AND ENGINE COOLING
1005-14 Oil Coolant Module
1005-14 Oct 5, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
1005-14 Oil Coolant Module
1003-14 Oct 3, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
1003-14 Rough Running or Stalling.
sb2080 Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
sbw5460 Oct 1, 2014
110000 ELECTRICAL SYSTEM
sbw5460 Powernet Distribution Box Fuse Retention on the Keep-Alive
sb54287 Oct 1, 2014
110000 ELECTRICAL SYSTEM
sb54287 Powernet Distribution Box Fuse Retention on the Keep-Alive
18SP705REV5 Oct 1, 2014
350000 EQUIPMENT
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
18SP684REV4 Oct 1, 2014
350000 EQUIPMENT
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
14-017R Aug 11, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-017R Revised: Detroit Addition of Admin Time
14-029 Aug 4, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-029 New Detroit Standard Diagnostic Times
49-13 Aug 1, 2014
070000 FUEL SYSTEM, GASOLINE
49-13 - DEF Return Line Fitting Heater, 6-Gallon Tanks
54-55 Aug 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
54-55 - Virtual Technician Retrofit

Showing 100 of 174 bulletins.

NHTSA Safety Investigations, WESTERN STAR CONSTELLATION

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ98004 Opened: Mar 18, 1998 , Closed: Oct 7, 1998
RQ, Closed , Model Year: 1995
STEERING COLUMNS
THESE VEHICLES WERE EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT WITH AN INSUFFICIENT CLEARANCE BETWEEN THE STEERING SHAFT AND THE TOP OPENING IN THE ADAPTER PLATE.

WESTERN STAR CONSTELLATION - All Years Overview

Complete safety history for the WESTERN STAR CONSTELLATION across all model years (1995, 2012).

11 Total Recalls
5 Total Complaints
1 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

WESTERN STAR CONSTELLATION - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2012 (current) 1 0
2011 1 3 View
2010 1 0 View
2009 1 0 View
2001 0 1 View
1999 1 1 View
1997 2 0 View
1996 2 0 View
1995 2 0 View

Other WESTERN STAR Models

Model Recalls Complaints
4900 288 26 View
49X 224 1 View
4700 194 10 View
47X 161 2 View
5700 119 7 View
6900 98 1 View
57X 68 0 View
CONVENTIONAL 63 4 View