1999 WESTERN STAR CONSTELLATION

1 recalls, 1 complaints - 17 TSBs

01V044002 Feb 21, 2001
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
VEHICLE DESCRIPTION: TRUCKS, SCHOOL BUS AND MOTOR HOME CHASSIS, AND TRANSIT BUSES EQUIPPED WITH TIE ROD ASSEMBLIES MANUFACTURED BY TRW. THE SUSPECT TIE RODS CONTAIN 24-DL MODEL BALL SOCKETS. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH... Read more
Consequence
IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
Remedy
DEALERS WILL REPLACE THE DEFECTIVE BALL SOCKETS AND/OR DRAG LINKS. OWNER NOTIFICATION BEGAN MAY 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712 ... Read more
16,000 vehicles affected
Manufacturer: FREIGHTLINER CORPORATION

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
STEERING:HYDRAULIC POWER ASSIST:PUMP1
STEERING:HYDRAULIC POWER ASSIST:PUMP Apr 9, 2002
Incident date: Aug 1, 2000
POWER STEERING PUMP STARTED TO LOCK UP WHEN TURNING, CAUSING VEHICLE TO RUN OFF THE ROAD, REPLACED BOTH. DUE TO BAD PUMP, THE ONLY FIX I TO BUY AN OUTSIDE VENDER PUMP AND RESIVOIR TO PUT ON THE VEHICLE.

Technical Service Bulletins, 1999 WESTERN STAR CONSTELLATION

17 manufacturer communications from 11 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
021600 SUSPENSION:FRONT:WHEEL BEARING2
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
354000 EQUIPMENT:MECHANICAL1
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL1
356000 EQUIPMENT ADAPTIVE/MOBILITY1
161000 STRUCTURE:FRAME AND MEMBERS1
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)1
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM1
SB-49-12 May 1, 2012
080000 FUEL SYSTEM, DIESEL
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
SB-49-12 May 1, 2012
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
35-7 Feb 1, 2012
105400 POWER TRAIN:DRIVELINE:CENTER SUPPORT BEARING
WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS
35-7 Feb 1, 2012
023000 SUSPENSION:MULTIPLE AXLE
WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS
35-7 Feb 1, 2012
021600 SUSPENSION:FRONT:WHEEL BEARING
WESTERN STAR: LUBRICATE WHEEL BEARINGS, REAR DRIVE AXLES. *JS
SB-49-7 Jan 1, 2012
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WESTERN STAR: EPA07 EXHAUST BELLOWS REPLACEMENT. IF A FAILED EXHAUST BELLOWS ON AN EPA07 ENGINE INSTALLATION, REPLACE IT WITH A NEW STYLE BELLOWS, AND TWO NEW MATCHING CLAMPS. NO MODEL YEARS LISTED. *PE UPDATED ON 6/14/2011. *KB
SB-32-13 May 1, 2011
021230 SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
WESTERN STAR TRUCKS: THE REAR SUSPENSION AIR-SPRING ASSEMBLY HAS BEEN REDESIGNED. *RM
SB-46-9 May 1, 2011
015100 STEERING:HYDRAULIC POWER ASSIST:PUMP
WESTERN STAR TRUCKS: THE PROCEDURE TO REPLACE THE POWER STEERING PUMP WITH A DIFFERENT VERSION PUMP. *RM
SB-35-07 May 1, 2011
021600 SUSPENSION:FRONT:WHEEL BEARING
WESTERN STAR TRUCKS: INFORMATION ON WHEEL BEARING LUBRICATION IN THE REAR AXLE. *RM
SB-35-06 May 1, 2011
022520 SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
WESTERN STAR TRUCKS: INSTRUCTIONS TO REMOVE, INSPECT, AND RESEAL THE LOWER PINION COVER ON THE REAR AXLES. *RM
SB-49-8 Mar 1, 2011
061000 ENGINE AND ENGINE COOLING:ENGINE
WESTERN STAR TRUCKS: THERE ARE NEW CGI BELLOWS DUE TO CURRENT ONES THAT ARE PRONE TO FAILURE. *RM
SB-46-8 Jan 1, 2010
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
WESTERN STAR: TRW TAS85 STEERING GEAR INTERNAL LEAKAGE TEST. SOME TRW TAS85 STEERING GEARS HAVE BEEN EQUIPPED WITH AN INTERNAL RELIEF VALVE. THESE STEERING GEARS ARE TYPICALLY INSTALLED WITH POWER STEERING PUMPS THAT HAVE A PRESSURE RELI
SB-31-7 Aug 1, 2009
161000 STRUCTURE:FRAME AND MEMBERS
WESTERN STAR TRUCK: 5 PIECE BACK OF CAB SERVICE CROSSMEMBER. 5 PIECE BOLTED SERVICE CROSSMEMBERS ARE AN IMPROVED, MORE DURABLE SERVICE REPLACEMENT FOR THE TUBULAR BACK OF CAB CROSSMEMBERS. FOLLOW STEPS TO REPLACE A TUBULAR BACK OF CAB CR
SB-32-10 Feb 1, 2009
351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
WESTERN STAR: SOME BARKSDALE HEIGHT CONTROL VALVES HAVE BEEN RETURNED FOR WARRANTY BECAUSE FOUR BOLTS IN THE VALVE HOUSING WERE OVERTIGHTENED, OFTEN, ENOUGH TO CRACK VALVE HOUSING. MODEL YEARS UNKNOWN. *PE
SB-32-10 Feb 1, 2009
356000 EQUIPMENT ADAPTIVE/MOBILITY
WESTERN STAR: SOME BARKSDALE HEIGHT CONTROL VALVES HAVE BEEN RETURNED FOR WARRANTY BECAUSE FOUR BOLTS IN THE VALVE HOUSING WERE OVERTIGHTENED, OFTEN, ENOUGH TO CRACK VALVE HOUSING. MODEL YEARS UNKNOWN. *PE
SB-32-10 Feb 1, 2009
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR: SOME BARKSDALE HEIGHT CONTROL VALVES HAVE BEEN RETURNED FOR WARRANTY BECAUSE FOUR BOLTS IN THE VALVE HOUSING WERE OVERTIGHTENED, OFTEN, ENOUGH TO CRACK VALVE HOUSING. MODEL YEARS UNKNOWN. *PE
SB-32-10 Feb 1, 2009
354000 EQUIPMENT:MECHANICAL
WESTERN STAR: SOME BARKSDALE HEIGHT CONTROL VALVES HAVE BEEN RETURNED FOR WARRANTY BECAUSE FOUR BOLTS IN THE VALVE HOUSING WERE OVERTIGHTENED, OFTEN, ENOUGH TO CRACK VALVE HOUSING. MODEL YEARS UNKNOWN. *PE

NHTSA Safety Investigations, WESTERN STAR CONSTELLATION

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

RQ98004 Opened: Mar 18, 1998 , Closed: Oct 7, 1998
RQ, Closed , Model Year: 1995
STEERING COLUMNS
THESE VEHICLES WERE EQUIPPED WITH A FIREWALL ADAPTER PLATE FOR THE STEERING SHAFT BOOT WITH AN INSUFFICIENT CLEARANCE BETWEEN THE STEERING SHAFT AND THE TOP OPENING IN THE ADAPTER PLATE.

WESTERN STAR CONSTELLATION - All Years Overview

Complete safety history for the WESTERN STAR CONSTELLATION across all model years (1995, 2012).

11 Total Recalls
5 Total Complaints
1 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

WESTERN STAR CONSTELLATION - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2012 1 0 View
2011 1 3 View
2010 1 0 View
2009 1 0 View
2001 0 1 View
1999 (current) 1 1
1997 2 0 View
1996 2 0 View
1995 2 0 View

Other WESTERN STAR Models

Model Recalls Complaints
4900 288 26 View
49X 224 1 View
4700 194 10 View
47X 161 2 View
5700 119 7 View
6900 98 1 View
57X 68 0 View
CONVENTIONAL 63 4 View