2012 VOLKSWAGEN ROUTAN
1 recalls, 115 complaints - 703 TSBs
12V147000 Apr 5, 2012
SUSPENSION:REAR
Defect Description
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Remedy
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Complaint Statistics
115 total complaints
2 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 39 |
| ENGINE | 20 |
| STEERING | 8 |
| FUEL/PROPULSION SYSTEM | 8 |
| SERVICE BRAKES | 7 |
| POWER TRAIN | 7 |
| AIR BAGS | 6 |
| UNKNOWN OR OTHER | 6 |
| VEHICLE SPEED CONTROL | 4 |
| EXTERIOR LIGHTING | 2 |
ELECTRICAL SYSTEM
Jul 8, 2024
Incident date: Jul 8, 2024
getting a "front left safety restraint fault" warning when moving the driver seat...is a known issue in tesla forums where the seat wiring harness is not secured properly and either a wire is crimped by the seat mechanicals or a wiring harness is pulled loose...
STRUCTURE:BODY
Mar 22, 2024
Incident date: Mar 15, 2024
Both passenger doors and the driver door will not open from the outside. All three have malfunctioned out of nowhere for no reason.
SERVICE BRAKES
Dec 17, 2023
Incident date: Aug 2, 2023
Engine has always “ticked” since new took it multiple times to dealer they said it’s normal. Took it to shop they say its pushrods. Brakes front they wear unevenly even after being replaced by shop it always feels like truck is braking feels like it takes extra effort on gas pedal Transmissi... Read more
AIR BAGS
Dec 17, 2023
Incident date: Aug 2, 2023
No incident FAR SOME REASON MY AIR BAG LIGT STAY ON
ELECTRICAL SYSTEM
Jun 22, 2023
Incident date: Jun 13, 2023
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing t... Read more
VEHICLE SPEED CONTROL
Jun 22, 2023
Incident date: Jun 13, 2023
Consistent and predictive Failure of Anti-lock brake control module (68143491-AA /68143491-AB) in 2018 Ram 2500/3500 Trucks. Nationwide shortage of OEM Replacement Parts leading dealers to hoard exclusively for customers for whom repairs are to be made. Extremely difficult to find a dealer willing t... Read more
ELECTRICAL SYSTEM
Jun 22, 2023
Incident date: Jun 13, 2023
Radio and speakers have not worked for over a year- making loud popping and screeching sounds. Automotive center #1 stated it was a computer system fail and they could not fix it because they did not have the proper software. Then I went to get a new fuse for the cigarette lighter and was told some... Read more
POWER TRAIN
Oct 4, 2022
Incident date: Sep 30, 2022
Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power steering, brakes, everything go dead when the car just turns off and this could cause ... Read more
ELECTRICAL SYSTEM
Oct 4, 2022
Incident date: Sep 30, 2022
Several times in the last month the car has stopped running without warning. It just shuts off. This has happened in our subdivision travelling at 20mph and most recently on the highway travelling 65mph. The power steering, brakes, everything go dead when the car just turns off and this could cause ... Read more
UNKNOWN OR OTHER
Feb 14, 2022
Incident date: Dec 31, 2021
On Thursday January 6, 2022, I took my car Volkswagen Routan 2012 to the service center because the check engine light went on and the engine revving. The service center took a week for diagnostic it, then they informed me on January 13, after charging me $180 that it needs a new transmission becaus... Read more
POWER TRAIN
Feb 14, 2022
Incident date: Dec 31, 2021
On Thursday January 6, 2022, I took my car Volkswagen Routan 2012 to the service center because the check engine light went on and the engine revving. The service center took a week for diagnostic it, then they informed me on January 13, after charging me $180 that it needs a new transmission becaus... Read more
ELECTRICAL SYSTEM
Jan 4, 2022
Incident date: Dec 30, 2021
Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa an... Read more
ENGINE
Jan 4, 2022
Incident date: Dec 30, 2021
Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa an... Read more
FUEL/PROPULSION SYSTEM
Jan 4, 2022
Incident date: Dec 30, 2021
Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa an... Read more
ENGINE
Dec 26, 2021
Incident date: Nov 24, 2021
The transmission on our 2012 VW Routan has completely failed. The car will not go into gear and left my wife in a position where she was stranded in traffic. We are the original owners of this vehicle and have followed the recommended maintenance schedule. The engine in this vehicle is a Chrysler... Read more
POWER TRAIN
Dec 26, 2021
Incident date: Nov 24, 2021
The transmission on our 2012 VW Routan has completely failed. The car will not go into gear and left my wife in a position where she was stranded in traffic. We are the original owners of this vehicle and have followed the recommended maintenance schedule. The engine in this vehicle is a Chrysler... Read more
SERVICE BRAKES
Nov 2, 2021
Incident date: Jun 17, 2021
The ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which then depowers various key safety systems including, but not limited to, air bags, power steering, and power braking. This has happened to me several times including while driving on the interstat... Read more
AIR BAGS
Nov 2, 2021
Incident date: Jun 17, 2021
The ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which then depowers various key safety systems including, but not limited to, air bags, power steering, and power braking. This has happened to me several times including while driving on the interstat... Read more
ENGINE
Nov 2, 2021
Incident date: Jun 17, 2021
The ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which then depowers various key safety systems including, but not limited to, air bags, power steering, and power braking. This has happened to me several times including while driving on the interstat... Read more
ELECTRICAL SYSTEM
Jul 31, 2021
Incident date: Jul 22, 2021
referenced to recall nhsta Id no:11v-151 same issue happens on newer models, the car key ignition switch does not secure the key and that causes the car shut-down in tje middle of highway or road intermittently! ıt does not give any dashboard warning and no codes! all the lights are being gone and ... Read more
STEERING
Jul 31, 2021
Incident date: Jul 22, 2021
referenced to recall nhsta Id no:11v-151 same issue happens on newer models, the car key ignition switch does not secure the key and that causes the car shut-down in tje middle of highway or road intermittently! ıt does not give any dashboard warning and no codes! all the lights are being gone and ... Read more
UNKNOWN OR OTHER
Jul 31, 2021
Incident date: Jul 22, 2021
referenced to recall nhsta Id no:11v-151 same issue happens on newer models, the car key ignition switch does not secure the key and that causes the car shut-down in tje middle of highway or road intermittently! ıt does not give any dashboard warning and no codes! all the lights are being gone and ... Read more
ELECTRICAL SYSTEM
Jul 21, 2021
Incident date: Apr 1, 2021
The battery started dying randomly several months ago. I have called multiple dealerships and had diagnostics ran twice on the car. Initially I was told there is no draw on the battery. Then it was discovered that the TIPM module needs to be replaced. I then started researching this problem with thi... Read more
POWER TRAIN
Jul 7, 2021
Incident date: Jul 1, 2021
While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the... Read more
AIR BAGS
Jul 7, 2021
Incident date: Jul 1, 2021
While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the... Read more
ELECTRICAL SYSTEM
Jul 7, 2021
Incident date: Jul 1, 2021
While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the... Read more
ENGINE
Oct 26, 2020
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A TICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO STREET VOLKSWAGEN LOCATED AT 8707 PILGRIM DR, AMARILLO, TX 79119, WHO DIAGNOSED THAT THE ENGINE FLY-WHEEL WAS DAMAGED AND... Read more
POWER TRAIN
Oct 26, 2020
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A TICKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO STREET VOLKSWAGEN LOCATED AT 8707 PILGRIM DR, AMARILLO, TX 79119, WHO DIAGNOSED THAT THE ENGINE FLY-WHEEL WAS DAMAGED AND... Read more
ELECTRICAL SYSTEM
Oct 20, 2020
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT INITIALLY CONTACTED THE MANUFACTURER BY PHONE AND WAS REFERRED TO THE DODGE MANUFAC... Read more
ELECTRICAL SYSTEM
Sep 21, 2020
Incident date: Sep 20, 2020
VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE FREQUENTLY AT BOTH LOW SPEEDS AND WHILE DRIVING ON HIGHWAY. EACH TIME, RPM'S HAVE GONE TO ZERO AND IT'S COMPLETELY LOST POWER TO STEERING. I'VE HAD TRY AND COAST/NAVIGATE SAFELY ... Read more
ENGINE
Sep 21, 2020
Incident date: Sep 20, 2020
VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE FREQUENTLY AT BOTH LOW SPEEDS AND WHILE DRIVING ON HIGHWAY. EACH TIME, RPM'S HAVE GONE TO ZERO AND IT'S COMPLETELY LOST POWER TO STEERING. I'VE HAD TRY AND COAST/NAVIGATE SAFELY ... Read more
FUEL/PROPULSION SYSTEM
Sep 21, 2020
Incident date: Sep 20, 2020
VEHICLE HAS EXPERIENCED STALLING, ENGINE SHUTDOWN, AND DIFFICULTY STARTING MULTIPLE TIMES. ENGINE HAS NOW STALLED MORE FREQUENTLY AT BOTH LOW SPEEDS AND WHILE DRIVING ON HIGHWAY. EACH TIME, RPM'S HAVE GONE TO ZERO AND IT'S COMPLETELY LOST POWER TO STEERING. I'VE HAD TRY AND COAST/NAVIGATE SAFELY ... Read more
ENGINE
Sep 13, 2020
Incident date: Aug 30, 2020
WHEN GETTING OFF HIGHWAY WHILE AT LIGHT MY CAR SPUTTERED AND STALLED. THE CAR WOULD NOT RESTART AND I HAD TO HAVE TOWED. THE RIGHT SIDE CYLINDER HEAD HAD TO BE REPLACED AT A COST OF OVER $4000. VW IS REPLACING THE LEFT SIDE UNDER WARRANTY FOR 10 YEARS BUT NOT THE RIGHT SIDE FOR SOME REASON SO I HAVE... Read more
STEERING
Jun 4, 2020
Incident date: Feb 7, 2020
HAD TO REPLACE RIGHT REAR WHEEL BEARING AT APPROXIMATELY 60,000 MILES. HAD TO REPLACE LEFT REAR WHEEL BEARING AT 80,500 MILES. BOTH WHEEL BEARINGS WERE MAKING GRINDING NOISES. RACK AND PINION HYDRAULIC LINE CRACKED AT ELBOW AND HAD TO BE REPLACED. RACK AND PINION PROBLEM OCCURRED WHILE DRIVING C... Read more
SUSPENSION
Jun 4, 2020
Incident date: Feb 7, 2020
HAD TO REPLACE RIGHT REAR WHEEL BEARING AT APPROXIMATELY 60,000 MILES. HAD TO REPLACE LEFT REAR WHEEL BEARING AT 80,500 MILES. BOTH WHEEL BEARINGS WERE MAKING GRINDING NOISES. RACK AND PINION HYDRAULIC LINE CRACKED AT ELBOW AND HAD TO BE REPLACED. RACK AND PINION PROBLEM OCCURRED WHILE DRIVING C... Read more
ELECTRICAL SYSTEM
May 20, 2020
Incident date: May 19, 2020
THE VEHICLE OFTEN HAS DIFFICULTY STARTING AND WILL OCCASIONALLY SHUT OFF WHILE DRIVING. THE PROBLEM SEEMS SIMILAR TO THE DEFECT DESCRIBED IN SAFETY RECALL 28H1 WHICH ONLY COVERS YEAR MODELS 2009-2010. I DON'T REMEMBER EXACTLY WHEN THE ISSUE STARTED, BUT IT WAS WITHIN THE LAST YEAR, AND THE PROBLEM H... Read more
AIR BAGS
Apr 1, 2020
Incident date: Jan 22, 2020
THE DRIVERS HEADREST AIRBAG DEPLOYED WHILE SITTING IN MY GARAGE. ENGINE HAD JUST BEEN STARTED. IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE STARTLED DRIVER TO THE POINT OF LOSS OF CONTROL.
SEATS
Jan 14, 2020
Incident date: Jan 3, 2020
I WAS PARKED IN MY GARAGE. WHEN I STARTED THE CAR, THE DRIVER HEADREST EXPLODED FORWARD. IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT FROM THE SUDDEN MOVEMENT AND LOUD NOISE STARTLING ME.
AIR BAGS
Jan 14, 2020
Incident date: Jan 3, 2020
I WAS PARKED IN MY GARAGE. WHEN I STARTED THE CAR, THE DRIVER HEADREST EXPLODED FORWARD. IF THIS HAD HAPPENED WHILE DRIVING IT COULD HAVE CAUSED AN ACCIDENT FROM THE SUDDEN MOVEMENT AND LOUD NOISE STARTLING ME.
FUEL/PROPULSION SYSTEM
Nov 2, 2019
Incident date: Oct 25, 2019
MY CAR WILL CRANK BUT NOT START. AFTER SEVERAL TRIES IF YOU USE THE KEY FOB YOU CAN GET IT TO START. I HAVE THE CAR LOOKED AT BY TWO TECHNICIANS WHO ADVISED THAT MY VEHICLE WAS MADE BY CHRYSLER EVEN THOUGH IT'S A VOLKSWAGEN AND THAT THIS IS A KNOWN PROBLEM WITH CHRYSLER DODGE VANS FROM 2011 AND 2012... Read more
ELECTRICAL SYSTEM
Oct 8, 2019
Incident date: Sep 21, 2019
MY WIFE WAS DRIVING WITH 2 CHILDREN ON THE HIGHWAY AT 70 MPH WHILE THE ENGINE DIES DUE TO THE FUEL PUMP STOPPING TO WORK DUE TO A TIPM FUEL PUMP RELAY FAILURE. CHRYSLER AND DODGE DID THE RIGHT THING, STEP UP VW.
ENGINE
Aug 20, 2019
Incident date: Aug 19, 2019
VAN RANDOMLY GOES TO 3RD ON THE HIGHWAY. GOING TO NEUTRAL AND BACK TO DRIVE CORRECTS THE ISSUE. VAN WILL NOT START/CRANK RANDOMLY. VAN TURNS OFF ON THE HIGHWAY RANDOMLY. RANDOM "ENTER SECURITY CODE" ON THE NAV SYSTEM. 129K MILES ON IT. CHRYSLER RECALLED CARAVAN'S AND THE TOWN AND COUNTRY FOR THESE S... Read more
ELECTRICAL SYSTEM
Aug 20, 2019
Incident date: Aug 19, 2019
VAN RANDOMLY GOES TO 3RD ON THE HIGHWAY. GOING TO NEUTRAL AND BACK TO DRIVE CORRECTS THE ISSUE. VAN WILL NOT START/CRANK RANDOMLY. VAN TURNS OFF ON THE HIGHWAY RANDOMLY. RANDOM "ENTER SECURITY CODE" ON THE NAV SYSTEM. 129K MILES ON IT. CHRYSLER RECALLED CARAVAN'S AND THE TOWN AND COUNTRY FOR THESE S... Read more
STRUCTURE:BODY
Aug 20, 2019
Incident date: Aug 19, 2019
VAN RANDOMLY GOES TO 3RD ON THE HIGHWAY. GOING TO NEUTRAL AND BACK TO DRIVE CORRECTS THE ISSUE. VAN WILL NOT START/CRANK RANDOMLY. VAN TURNS OFF ON THE HIGHWAY RANDOMLY. RANDOM "ENTER SECURITY CODE" ON THE NAV SYSTEM. 129K MILES ON IT. CHRYSLER RECALLED CARAVAN'S AND THE TOWN AND COUNTRY FOR THESE S... Read more
ENGINE
Jun 2, 2019
Incident date: May 2, 2019
THE CAR WILL JUST SHUT DOWN WHILE DRIVING. NO WARNING, NO LIGHTS, NO CHECK ENGINE, NO POWER STEERING OR POWER BREAKS (I HAVE TO PUT ALL I GOT INTO TRYING TO STEER THE CAR TO JUST PULL OVER!). I HAVE TO BRING THE CAR TO A COMPLETE STOP AND RESTART IT. IT HAS HAPPENED ABOUT 3 TIMES. TOOK IT TO 3 GARAG... Read more
VEHICLE SPEED CONTROL
Apr 29, 2019
Incident date: Apr 27, 2019
DRIVING AT LOW SPEED VAN RACED FORWARD THEN STOPPED ALMOST HIT ANOTHER VEHICLE. NOW WON'T RUN AND CHECK ENGINE LIGHT ON. I WAS IN A PARKING LOT OF A TARGET WHEN HAPPENED
STEERING
Apr 29, 2019
Incident date: Apr 27, 2019
DRIVING AT LOW SPEED VAN RACED FORWARD THEN STOPPED ALMOST HIT ANOTHER VEHICLE. NOW WON'T RUN AND CHECK ENGINE LIGHT ON. I WAS IN A PARKING LOT OF A TARGET WHEN HAPPENED
ENGINE
Apr 29, 2019
Incident date: Apr 27, 2019
DRIVING AT LOW SPEED VAN RACED FORWARD THEN STOPPED ALMOST HIT ANOTHER VEHICLE. NOW WON'T RUN AND CHECK ENGINE LIGHT ON. I WAS IN A PARKING LOT OF A TARGET WHEN HAPPENED
UNKNOWN OR OTHER
Apr 16, 2019
Incident date: Apr 5, 2019
I WAS IN A PRETTY BAD CAR ACCIDENT 4/5/2019 WITH 6 KIDS IN THE CAR AND NONE OF THE AIRBAGS DEPLOYED.. WE WERE I MOTION WHEN CAR INFRONT OF ME TRIED TO AVOID THE CAR IN FRONT OF HIM. I SAW HIM AND I TRIED TO AVOID HIM SO MY LEFT FRONT HIT HIS REAR RIGHT SIDE. NONE OF THE AIRBAGS DEPLOYED AND NOW I ... Read more
Crash
1 injured
AIR BAGS
Apr 16, 2019
Incident date: Apr 5, 2019
I WAS IN A PRETTY BAD CAR ACCIDENT 4/5/2019 WITH 6 KIDS IN THE CAR AND NONE OF THE AIRBAGS DEPLOYED.. WE WERE I MOTION WHEN CAR INFRONT OF ME TRIED TO AVOID THE CAR IN FRONT OF HIM. I SAW HIM AND I TRIED TO AVOID HIM SO MY LEFT FRONT HIT HIS REAR RIGHT SIDE. NONE OF THE AIRBAGS DEPLOYED AND NOW I ... Read more
Crash
1 injured
Showing 50 of 115 complaints.
NHTSA Safety Ratings, 2012 VOLKSWAGEN ROUTAN
2012 Volkswagen Routan VAN FWD
| Category | Rating |
|---|---|
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 16.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2012 VOLKSWAGEN ROUTAN
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive) | 17.0 | 25.0 | 20.0 | Gasoline or E85 | $3,100 |
CO2 Emissions: -1.0 g/mile (Minivan - 2WD)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2012 VOLKSWAGEN ROUTAN
703 manufacturer communications from 402 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 85 |
| 110000 ELECTRICAL SYSTEM | 77 |
| 350000 EQUIPMENT | 68 |
| 060000 ENGINE AND ENGINE COOLING | 40 |
| 060000 ENGINE (PWS) | 37 |
| 030000 BRAKES (PWS) | 25 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 24 |
| 160000 STRUCTURE | 22 |
V691901201047916
Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V871810204370421
Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
TT 001601_6
Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V371802203397511
Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V4016012043146_2
Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
VWP-23-01
Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V691901201047915
Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915
Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
WLA-22-15
Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417
Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
V871810204370417
Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V0017062033708_8
Sep 6, 2022
160000 STRUCTURE
update to required vehicle wash shampoo.
CT_batt_charger
Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
V3718022033975_8
Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
V8720022061094_7
Jun 8, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V8720022061094_5
Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
TT 13 20 01_2
May 26, 2022
060000 ENGINE (PWS)
Engine oil pressure priming.
TT 27-10-02_4
May 12, 2022
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
A002155201173212
Dec 15, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
TT 01 21 03
Dec 3, 2021
353000 EQUIPMENT:ELECTRICAL
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V691901201047914
Nov 8, 2021
110000 ELECTRICAL SYSTEM
Update to model year applicability.
TT 61 21 01
Sep 3, 2021
060000 ENGINE AND ENGINE COOLING
Republication of archived technical tip for water leak testing fixture.
V871810204370416
Aug 4, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Compressor replacement requirements, updated to include additional model year applicability.
TT 00 16 01_5
Jun 18, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Navigation for addressing incorrect Part direction.
9004330
Jun 16, 2021
100000 POWER TRAIN
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)
ELSAallignVW
Apr 30, 2021
350000 EQUIPMENT
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time w
CustomerLetter
Apr 23, 2021
070000 FUEL SYSTEM, GASOLINE
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
CustomerLetter
Apr 23, 2021
080000 FUEL SYSTEM, DIESEL
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6
Apr 9, 2021
350000 EQUIPMENT
Parts ordering information
V3718022033975_7
Mar 3, 2021
100000 POWER TRAIN
Transmission Fluid requirements updated to include additional model year applicability.
2021OilCapChart
Feb 3, 2021
060000 ENGINE AND ENGINE COOLING
This Document was revised to include 2021 Model Year
TT 97 14 02
Jan 29, 2021
280100 BACK OVER PREVENTION:SOFTWARE
Data link diagnostics and tips
V871810204370415
Jan 26, 2021
042100 SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
A/C requirements, update to title.
SM C-2020
Dec 18, 2020
350000 EQUIPMENT
This special notice is to inform dealers to return the part numbers listed (State of California only).
V8720022061094_2
Nov 11, 2020
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094_2
Nov 11, 2020
350000 EQUIPMENT
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094_2
Nov 11, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094-1
Oct 29, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Oct 2, 2020
010000 STEERING
Mandatory fastener.
TT 00 16 02-4
Oct 2, 2020
030000 BRAKES (PWS)
Mandatory fastener.
TT 00 16 02-4
Oct 2, 2020
060000 ENGINE (PWS)
Mandatory fastener.
TT 45 09 05-6
Sep 25, 2020
350000 EQUIPMENT
Antilock brake function test direction.
TT 45 09 05-6
Sep 25, 2020
030000 BRAKES (PWS)
Antilock brake function test direction.
V0017062033708-5
Sep 15, 2020
162000 STRUCTURE:BODY
Updated to include additional models and model year applicability.
TT 45 09 05
Sep 4, 2020
046000 SERVICE BRAKES, AIR:ANTILOCK
Antilock brake function test direction.
TT 45 09 05
Sep 4, 2020
350000 EQUIPMENT
Antilock brake function test direction.
V871810204370412
Aug 24, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Aug 10, 2020
355100 EQUIPMENT:OTHER:LABELS
Recall Reminder Part Labels
TT 13 20 01
Aug 7, 2020
060000 ENGINE AND ENGINE COOLING
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Jul 31, 2020
250000 ELECTRONIC STABILITY CONTROL
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
DOR-M3J3F-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
DOR-M9J4S-07
Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
V0018052010380_8
Jun 2, 2020
350000 EQUIPMENT
Update to include 2020-2021 model and model year applicability.
V0018052010380_8
Jun 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Update to include 2020-2021 model and model year applicability.
V871811204389310
May 11, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
New machine version added to table.
TT 97 20 01 SS1
Apr 30, 2020
110000 ELECTRICAL SYSTEM
Voltage Drop Testing. Updated for picture clarity.
TT 97 20 01
Apr 24, 2020
353000 EQUIPMENT:ELECTRICAL
Voltage Drop Testing.
VWALLMDLTRECHNS
Apr 6, 2020
350000 EQUIPMENT
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
TT 20 09 01
Mar 13, 2020
070000 FUEL SYSTEM, GASOLINE
Update to existing tip for fuel quality checking.
Dealercomm200310
Mar 10, 2020
350000 EQUIPMENT
Volkswagen After Sales Weekly Communication - March 10, 2020
V011812_2014603
Dec 5, 2019
350000 EQUIPMENT
Update model applicability to MY 2020.
V011812_2014603
Dec 5, 2019
110000 ELECTRICAL SYSTEM
Update model applicability to MY 2020.
V171901_2012855
Nov 25, 2019
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards.
1112RtnSrvXprs
Nov 11, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
V871810_2043704
Nov 4, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to mode; and model year applicability.
V871811_2043893
Nov 4, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to mode; and model year applicability.
V171901_2012855
Sep 24, 2019
060000 ENGINE (PWS)
Update to Volkswagen engine oil standards.
V001901_2040590
Sep 10, 2019
350000 EQUIPMENT
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
Aug 23, 2019
350000 EQUIPMENT
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Aug 21, 2019
350000 EQUIPMENT
Quick Reference Update Guide.
30DayInvCklst
Aug 15, 2019
350000 EQUIPMENT
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
TT 00 19 01
Jul 26, 2019
110000 ELECTRICAL SYSTEM
Vehicle Fuse location assistance.
DCcampreminder
May 6, 2019
350000 EQUIPMENT
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994
SM 33-2019
Mar 27, 2019
350000 EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 22, 2019
350000 EQUIPMENT
Alternative method for radio code retrieval.
TT 91 19 01
Mar 22, 2019
110000 ELECTRICAL SYSTEM
Alternative method for radio code retrieval.
Gasoline Engine
Feb 27, 2019
060000 ENGINE AND ENGINE COOLING
Gasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 19, 2019
110000 ELECTRICAL SYSTEM
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
TT 90 11 01
Feb 15, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 90 11 01
Feb 15, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 10 12 01
Sep 28, 2018
060000 ENGINE (PWS)
Engine replacement tip
TT 01 18 12
Sep 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Witech usage for incorrect VIN logged into various modules
TT 20 18 02
Aug 10, 2018
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Additional diagnostic recommendations to address fuel pump relay power supply issues.
TT 20 18 02
Aug 10, 2018
070000 FUEL SYSTEM, GASOLINE
Additional diagnostic recommendations to address fuel pump relay power supply issues.
A971861 2013504-
Jun 6, 2018
110000 ELECTRICAL SYSTEM
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT 271002
Sep 14, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Updated to include model year 2014 thru 2018 applicability.
TT 271002
Sep 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Updated to include model year 2014 thru 2018 applicability.
SM 12-2017 VWMEX
Aug 25, 2017
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 59-2017
Aug 18, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 200901
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update to existing tip for fuel quality checking.
SM 44-2017 EN
Jun 28, 2017
350000 EQUIPMENT
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 22, 2017
350000 EQUIPMENT
VAS 6154 Replacement Part Setup Guide
VW Parts Accesso
Jun 1, 2017
350000 EQUIPMENT
Adhesive application for installation on all areo parts solds as an accessory
VW Parts Accesso
Jun 1, 2017
350000 EQUIPMENT
Adhesive application for installation on all areo parts solds as an accessory
VW Parts Accesso
Jun 1, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
Adhesive application for installation on all areo parts solds as an accessory
V001706_2033708
Apr 12, 2017
160000 STRUCTURE
Update TB to include model year 2016 & 2017 applicability
V001706_2033708
Apr 12, 2017
350000 EQUIPMENT
Update TB to include model year 2016 & 2017 applicability
Showing 100 of 703 bulletins.
VOLKSWAGEN ROUTAN - All Years Overview
Complete safety history for the VOLKSWAGEN ROUTAN across all model years (2009, 2012).
9
Total Recalls
1,249
Total Complaints
0
Investigations
23
Reported Crashes
16
Reported Fires
0
Reported Deaths