2011 VOLKSWAGEN ROUTAN

0 recalls, 302 complaints - 640 TSBs

No recalls found for this vehicle.

Complaint Statistics

302 total complaints 9 crashes 4 fires 29 injuries

Top Reported Components

ComponentComplaints
ELECTRICAL SYSTEM111
ENGINE46
FUEL/PROPULSION SYSTEM39
POWER TRAIN19
UNKNOWN OR OTHER19
SERVICE BRAKES14
ELECTRONIC STABILITY CONTROL (ESC)12
STEERING9
VEHICLE SPEED CONTROL6
AIR BAGS6
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Feb 17, 2025
Incident date: Feb 15, 2025
While driving 70mph on the freeway, the car’s emergency braking assistance activated twice for no apparent reason. This is very dangerous at such high speeds and could result in a serious accident if cars are following close behind. This car has not been inspected for this issue. A google search o... Read more
UNKNOWN OR OTHER Feb 17, 2025
Incident date: Feb 15, 2025
Shift to park. Dash stating shift to park when vehicle has been put in park. Unable to turn vehicle completely off.
UNKNOWN OR OTHER Feb 17, 2025
Incident date: Feb 15, 2025
Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.
POWER TRAIN Jan 10, 2025
Incident date: Aug 31, 2024
The 8-speed automatic transmission (8L90) has been failing. It has put me in my passengers safety at risk because my truck can lurch forward without warning due to delayed downshifting and RPM surge. Yes, the dealership has confirmed this issue multiple times. The component has been inspected by the... Read more
ELECTRICAL SYSTEM Jan 10, 2025
Incident date: Aug 31, 2024
My car refuses to shift gears despite being able to start. The car and its gear shift (and transmission, power train, and any other potentially affected parts) are available for inspection upon request; however, the vehicle would have to be towed as it cannot be driven. There was zero prior warning,... Read more
POWER TRAIN Jan 10, 2025
Incident date: Aug 31, 2024
My car refuses to shift gears despite being able to start. The car and its gear shift (and transmission, power train, and any other potentially affected parts) are available for inspection upon request; however, the vehicle would have to be towed as it cannot be driven. There was zero prior warning,... Read more
ENGINE AND ENGINE COOLING May 7, 2024
Incident date: May 3, 2024
The contact owns a 2018 Ford F-150. The contact stated that the cam phasers had been previously repaired in the past. The contact stated the vehicle was shuddering and lost motive power while driving. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers ... Read more
ELECTRICAL SYSTEM Sep 8, 2022
Incident date: Aug 23, 2022
Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart
FUEL/PROPULSION SYSTEM Sep 8, 2022
Incident date: Aug 23, 2022
Car has issues starting as if fuel pump isnt coming on... also vehicle shut down in middle of driving down highway would not restart
ELECTRICAL SYSTEM Jul 18, 2022
Incident date: Jul 17, 2022
The vehicle is shutting off while driving.
SERVICE BRAKES Mar 20, 2022
Incident date: Nov 15, 2021
While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysl... Read more
ENGINE Mar 20, 2022
Incident date: Nov 15, 2021
While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysl... Read more
STEERING Mar 20, 2022
Incident date: Nov 15, 2021
While driving on a highway at 65 Mph, vehicle shut down, lost brakes, steering, and all power, had to coast to a stop, narrowly avoiding a collision. Upon exhaustive review, TIPM was faulty, causing starting issues, intermittent power loss, and fuel pump issues. As this van is manufactured by Chrysl... Read more
ELECTRICAL SYSTEM Dec 5, 2021
Incident date: May 11, 2021
This is 2011 VW ROUTAN. When the mileage reached exactly 100k both sliding doors shuts. When I put it on manual control button overhead it’s not working in both doors. It’s parked when this happens.
ENGINE Dec 2, 2021
Incident date: Jun 15, 2021
Thé engine malfunction was observed and confirmed by the Mecanicien and the cause was from the manufacture. I'm willing to submit the car for any inspection. The car is still drivable, but I have to report it. I have been trying to call since longtime in vain. Thank
AIR BAGS Dec 2, 2021
Incident date: Jun 15, 2021
Thé engine malfunction was observed and confirmed by the Mecanicien and the cause was from the manufacture. I'm willing to submit the car for any inspection. The car is still drivable, but I have to report it. I have been trying to call since longtime in vain. Thank
ENGINE Jul 29, 2021
Incident date: Jul 28, 2021
The van totally looses all power while driving. It happens multiple times per week. While driving the van dies, it takes about 3-5 seconds then the power comes back, we can then drive again. When it happens, sometimes the power doesn't come back on its own, we then have to put it in neutral and r... Read more
UNKNOWN OR OTHER Jul 1, 2021
Incident date: Jun 25, 2021
My 2011 VW Routan completely lost power on the freeway while driving in heavy traffic. The steering completely locked up (not lost power steering), locked up and all components died while moving. It took two people to break the steering wheel loose so that the van could be pushed out of the road by ... Read more
ELECTRICAL SYSTEM May 20, 2021
Incident date: May 17, 2021
When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week.
UNKNOWN OR OTHER May 20, 2021
Incident date: May 17, 2021
When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week.
ENGINE May 20, 2021
Incident date: May 17, 2021
When driving for about 25 and then getting to a stop light. As I slow down and start to come to a stop the car shakes very roughly and turns right off. The first time this happened was 3 days after getting car from Carmax. It had not happened again until this week.
UNKNOWN OR OTHER Nov 30, 2020
Incident date: Nov 23, 2020
INTERMITTENT STARTING - FROM WHAT I UNDERSTAND THIS VEHICLE IS BASICALLY A CHRYSLER TOWN & COUNTRY. CHYRSLER ISSUED A RECALL ON THE FAULTY TMPI FUEL PUMP RELAY BUT VW REFUSES. IS THIS ALLOWED??? IT IS THE SAME VEHICLE. IT IS NOT FAIR THAT I HAVE TO PAY TO FIX A PART THAT IS KNOWN TO BE FAULTY FRO... Read more
ELECTRICAL SYSTEM Nov 29, 2020
Incident date: Nov 26, 2020
THE VEHICLE WAS IN A PARKING LOT AND WOULD NOT START AFTER REPEATED TRIES. IT WOULD START AS NORMAL AND IMMEDIATELY SHUT OFF. HAD TO TAKE IT TO THE DEALERSHIP WHO ADVISED THE TIPM IS FAULTY. FAULTY TIPMS IN THESE VEHICLE WITH 55K-70K MILEAGE SEEMS TO BE A VERY COMMON PROBLEM. THERE ARE MANY SHOP... Read more
ENGINE Nov 29, 2020
Incident date: Nov 26, 2020
THE VEHICLE WAS IN A PARKING LOT AND WOULD NOT START AFTER REPEATED TRIES. IT WOULD START AS NORMAL AND IMMEDIATELY SHUT OFF. HAD TO TAKE IT TO THE DEALERSHIP WHO ADVISED THE TIPM IS FAULTY. FAULTY TIPMS IN THESE VEHICLE WITH 55K-70K MILEAGE SEEMS TO BE A VERY COMMON PROBLEM. THERE ARE MANY SHOP... Read more
ENGINE Nov 23, 2020
Incident date: Nov 14, 2020
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE ENGINE CRANKED UP HOWEVER, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT A FUSE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TOTALLY INTEGRATED POWER... Read more
ELECTRICAL SYSTEM Nov 21, 2020
Incident date: Nov 18, 2020
I OWN A 2011 VOLKSWAGEN ROUTAN MINIVAN AND THE IGNITION SWITCH STOPS WORKING I KNOW THERE ARE A FEW RECALLS FOR THIS ON THE 2009 AND 2010 YEARS I CALL VW CORPORATION AND THEY SAID THEY CAN'T HELP ME JUST BECAUSE THERE'S NO RECALLS ON MY VEHICLE THE PART THEY USED IN THE PREVIOUS YEARS IS THE SAME TH... Read more
POWER TRAIN Nov 21, 2020
Incident date: Nov 18, 2020
I OWN A 2011 VOLKSWAGEN ROUTAN MINIVAN AND THE IGNITION SWITCH STOPS WORKING I KNOW THERE ARE A FEW RECALLS FOR THIS ON THE 2009 AND 2010 YEARS I CALL VW CORPORATION AND THEY SAID THEY CAN'T HELP ME JUST BECAUSE THERE'S NO RECALLS ON MY VEHICLE THE PART THEY USED IN THE PREVIOUS YEARS IS THE SAME TH... Read more
ELECTRICAL SYSTEM Nov 10, 2020
Incident date: Nov 8, 2020
FAULTY TIPM MODULE. ENGINE WILL CRANK JUST FINE, BUT HAS BIG TROUBLE STARTING. ONCE IT RUNS ALL IS GOOD. IT'S A KNOWN ISSUE FOR THE PART. OTHER OEMS RECALLED THE ITEM (CHRYSLER TOWN & COUNTRY / DODGE GRAND CARAVAN)
UNKNOWN OR OTHER Nov 2, 2020
Incident date: Oct 24, 2020
THE VEHICLE LOOSES ALL POWER WHILE DRIVING. IF YOU HIT A BUMP OR TOUCH THE KEY IT CAUSES THE KEY CONNECTION TO STOP AND LOSS OF ALL POWER. HAVE TO PUT CAR IN NEUTRAL WHILE DRIVING AND RESTART IT. THIS HAS HAPPENED WHILE DRIVING ON THE INTERSTATE AND DRIVING ON RURAL ROADS. ALL AREAS. THIS HAS HAPPEN... Read more
ELECTRICAL SYSTEM Oct 17, 2020
Incident date: Aug 1, 2020
THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FOR THE... Read more
ENGINE Oct 8, 2020
Incident date: Oct 6, 2020
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING AND BRAKES DURING THE FAILURE. THE CONTACT STATED THAT THE FUEL PUMP RELAY FAILED. THE CONTACT ST... Read more
ELECTRICAL SYSTEM Aug 10, 2020
Incident date: Apr 22, 2020
WHILE DRIVING MY 2011 VW ROUTAN AT 45 MPH SPEED SUDDENLY THE SPEED DROPPED DOWN TO 20 MPH ON A BUSY ROAD AND EVENTUALLY STOPPED. LUCKILY I WAS ABLE TO PULL MY VEHICLE OVER TO A LOCAL ROAD. AFTER SHOWING THE VEHICLE TO DEALER THE PROBLEM WAS IDENTIFIED AS TIMP ISSUE AND REPAIR WOULD COST $1500. LUCKI... Read more
FUEL/PROPULSION SYSTEM Aug 8, 2020
Incident date: Aug 1, 2020
THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FO... Read more
ELECTRONIC STABILITY CONTROL (ESC) Aug 8, 2020
Incident date: Aug 1, 2020
THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FO... Read more
ELECTRICAL SYSTEM Aug 8, 2020
Incident date: Aug 1, 2020
THIS VEHICLE IS BASICALLY A CHRYSLER/DODGE WITH VW BRANDING, AND ONE OF THE KEYS IS EVEN A DODGE KEY. IT HAS THE SAME ISSUE WITH THE TIPM AND FUEL RELAY MODULE THAT WAS RECALLED ON THE 2011 CHRYSLER AND DODGE VANS. SEE FUEL PUMP RELAY RECALL NHTSA 14V-530. I'M ASKING THAT IT ALSO BE RECALLED FO... Read more
FUEL/PROPULSION SYSTEM Jul 19, 2020
Incident date: Jul 10, 2020
HARD START CAUSED BY FUEL PUMP NOT ENGAGING. ENGINE SHUTDOWN AT STOPLIGHTS. ISSUE WITH FUEL PUMP RELAY. FUEL PUMP RELAY IS FULLY INTEGRATED AND IS COSTLY TO REPLACE. VOLKSWAGEN DOES NOT SUPPORT THE VEHICLE AND CHRYLSTLER WHO MADE THE VEHICLE DOES NOT HAVE THE FIRMWARE TO CORRECT THE ISSUE.
ELECTRICAL SYSTEM Jul 19, 2020
Incident date: Jul 10, 2020
HARD START CAUSED BY FUEL PUMP NOT ENGAGING. ENGINE SHUTDOWN AT STOPLIGHTS. ISSUE WITH FUEL PUMP RELAY. FUEL PUMP RELAY IS FULLY INTEGRATED AND IS COSTLY TO REPLACE. VOLKSWAGEN DOES NOT SUPPORT THE VEHICLE AND CHRYLSTLER WHO MADE THE VEHICLE DOES NOT HAVE THE FIRMWARE TO CORRECT THE ISSUE.
ELECTRICAL SYSTEM Jun 14, 2020
Incident date: May 4, 2020
MY 2011 VE TOUTAN MINIVAN WILL RANDOMLY CUT OFF WHILE I'M DRIVING DOWN THE ROAD. THERE ARE TIMES WHEN IT WILL NOT START AT ALL. VW ROUTANS ARE KNOWN FOR HAVING IGNITION AND TIPM ISSUES BUT VW WILL NOT TAKE RESPONSIBILITY AND FIX THE ISSUES.
POWER TRAIN Jan 24, 2020
Incident date: Nov 10, 2019
2011 VOLKSWAGEN ROUTAN ENGINE WILL UNEXPECTEDLY SHUT DOWN DURING NORMAL DRIVING CONDITIONS, RESULTING IN NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES. THIS OCCURS AT ANY SPEED AND IN ANY DRIVING CONDITION FROM STATIONARY IDLING UP TO HIGHWAY SPEEDS. THIS HAS OCCURRED MULTIPLE TIMES WITH TH... Read more
FUEL/PROPULSION SYSTEM Jan 24, 2020
Incident date: Nov 10, 2019
2011 VOLKSWAGEN ROUTAN ENGINE WILL UNEXPECTEDLY SHUT DOWN DURING NORMAL DRIVING CONDITIONS, RESULTING IN NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES. THIS OCCURS AT ANY SPEED AND IN ANY DRIVING CONDITION FROM STATIONARY IDLING UP TO HIGHWAY SPEEDS. THIS HAS OCCURRED MULTIPLE TIMES WITH TH... Read more
ENGINE Jan 24, 2020
Incident date: Nov 10, 2019
2011 VOLKSWAGEN ROUTAN ENGINE WILL UNEXPECTEDLY SHUT DOWN DURING NORMAL DRIVING CONDITIONS, RESULTING IN NO ENGINE POWER, NO POWER STEERING AND NO POWER BRAKES. THIS OCCURS AT ANY SPEED AND IN ANY DRIVING CONDITION FROM STATIONARY IDLING UP TO HIGHWAY SPEEDS. THIS HAS OCCURRED MULTIPLE TIMES WITH TH... Read more
UNKNOWN OR OTHER Jan 8, 2020
Incident date: Jan 8, 2020
WAS DRIVING VEHICLE IN ILLINOIS AND WAS PUSHING THE GAS BUT THE CAR WOULD NOT MOVE. FINALLY IT KIND OF JOLTED FORWARD AND STARTING MOVING BUT IN A JERKY KIND OF WAY. BROUGHT IT FOR A DIAGNOSTIC TEST THEY SAID IT WAS A WARRANT ISSUE TAKE IT THE THE DEALER. DID THAT THEY SAID IT WAS NOT UNDER WARRANT... Read more
ELECTRICAL SYSTEM Jan 6, 2020
Incident date: Jul 1, 2017
STATIONARY-WILL NOT START. THE VAN WILL RANDOMLY NOT START. THE LIGHTS COME ON BUT THE ENGINE DOESN'T START. WE'VE HAD SEVERAL PARTS REPLACED WHEN VW GUESSES WHAT IT COULD BE, AND STILL HAVE THE PROBLEM. I'VE BEEN STRANDED MANY TIMES, HAD THE CAR TOWED, AND THEN VOLKSWAGEN CANNOT FIND A PROBLEM TO F... Read more
UNKNOWN OR OTHER Jan 6, 2020
Incident date: Jul 1, 2017
STATIONARY-WILL NOT START. THE VAN WILL RANDOMLY NOT START. THE LIGHTS COME ON BUT THE ENGINE DOESN'T START. WE'VE HAD SEVERAL PARTS REPLACED WHEN VW GUESSES WHAT IT COULD BE, AND STILL HAVE THE PROBLEM. I'VE BEEN STRANDED MANY TIMES, HAD THE CAR TOWED, AND THEN VOLKSWAGEN CANNOT FIND A PROBLEM TO F... Read more
ELECTRICAL SYSTEM Jan 2, 2020
Incident date: Dec 30, 2019
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING CONSISTENTLY AND WOULD SPUTTER. THE CONTACT HAD THE FUEL PUMP REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE MECHANIC AND THEY R... Read more
ENGINE Jan 2, 2020
Incident date: Dec 30, 2019
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY STARTING CONSISTENTLY AND WOULD SPUTTER. THE CONTACT HAD THE FUEL PUMP REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE MECHANIC AND THEY R... Read more
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Nov 19, 2019
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT'S SON WAS ATTEMPTING TO PULL THE VEHICLE INTO THE DRIVEWAY, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE ON THE FUEL PUMP. THE VEHICLE WAS REPAIRED. WHILE DRIVIN... Read more
ELECTRICAL SYSTEM Nov 19, 2019
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN ROUTAN. WHILE THE CONTACT'S SON WAS ATTEMPTING TO PULL THE VEHICLE INTO THE DRIVEWAY, IT SUDDENLY STALLED. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS AN ELECTRICAL SHORTAGE ON THE FUEL PUMP. THE VEHICLE WAS REPAIRED. WHILE DRIVIN... Read more
SERVICE BRAKES Nov 13, 2019
Incident date: Oct 26, 2019
WE PURCHASED THIS VEHICLE USED IN AUGUST 2018. THE FIRST LONG DISTANCE TRIP THE TRANSMISSION QUIT WORKING ON PA I-76. MY FAMILY COULD HAVE BEEN KILLED AS THE VAN SHIFTED ERADICALLY, STALLED WHILE IN MOTION, AND STOPPED SHIFTING ALL TOGETHER. WE TOOK THE VEHICLE BACK TO WHERE WE PURCHASED IT. THEY SE... Read more
ENGINE Nov 13, 2019
Incident date: Oct 26, 2019
WE PURCHASED THIS VEHICLE USED IN AUGUST 2018. THE FIRST LONG DISTANCE TRIP THE TRANSMISSION QUIT WORKING ON PA I-76. MY FAMILY COULD HAVE BEEN KILLED AS THE VAN SHIFTED ERADICALLY, STALLED WHILE IN MOTION, AND STOPPED SHIFTING ALL TOGETHER. WE TOOK THE VEHICLE BACK TO WHERE WE PURCHASED IT. THEY SE... Read more

Showing 50 of 302 complaints.

NHTSA Safety Ratings, 2011 VOLKSWAGEN ROUTAN

2011 Volkswagen Routan VAN FWD

CategoryRating
Rollover 4 / 5 ★★★★☆
Rollover Risk 16.4%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningNo
Lane Departure WarningNo

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2011 VOLKSWAGEN ROUTAN

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
3.6L 6-cyl, Automatic 6-spd (Front-Wheel Drive) 17.0 25.0 20.0 Gasoline or E85 $3,100

CO2 Emissions: -1.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2011 VOLKSWAGEN ROUTAN

640 manufacturer communications from 367 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL77
110000 ELECTRICAL SYSTEM74
350000 EQUIPMENT65
060000 ENGINE AND ENGINE COOLING38
060000 ENGINE (PWS)31
118000 ELECTRICAL SYSTEM:SOFTWARE23
030000 BRAKES (PWS)20
160000 STRUCTURE20
V691901201047916 Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V871810204370421 Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
TT 001601_6 Aug 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
V371802203397511 Jun 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
V171901201285560 Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V4016012043146_2 Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
VWP-23-01 Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V691901201047915 Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915 Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01 Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
WLA-22-15 Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417 Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V871810204370417 Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
V0017062033708_8 Sep 6, 2022
160000 STRUCTURE
update to required vehicle wash shampoo.
CT_batt_charger Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
V3718022033975_8 Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
V8720022061094_7 Jun 8, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include ID.4
V8720022061094_5 Jun 6, 2022
060000 ENGINE AND ENGINE COOLING
Refrigerant leak diagnosis using Nitrogen. Updated to include additional model and model year applicability.
TT 13 20 01_2 May 26, 2022
060000 ENGINE (PWS)
Engine oil pressure priming.
TT 13 20 01_2 May 26, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
TT 27-10-02_4 May 12, 2022
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
A002155201173212 Dec 15, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
TT 01 21 03 Dec 3, 2021
353000 EQUIPMENT:ELECTRICAL
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V691901201047914 Nov 8, 2021
110000 ELECTRICAL SYSTEM
Update to model year applicability.
TT 61 21 01 Sep 3, 2021
060000 ENGINE AND ENGINE COOLING
Republication of archived technical tip for water leak testing fixture.
V871810204370416 Aug 4, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Compressor replacement requirements, updated to include additional model year applicability.
TT 00 16 01_5 Jun 18, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Navigation for addressing incorrect Part direction.
9004330 Jun 16, 2021
100000 POWER TRAIN
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$)
ELSAallignVW Apr 30, 2021
350000 EQUIPMENT
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time w
CustomerLetterB Apr 23, 2021
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
CustomerLetterB Apr 23, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
CustomerLetterA Apr 23, 2021
980000 UNKNOWN OR OTHER
Warranty Extension for Fuel Injectors Certain 2011 Model Year Volkswagen
CustomerLetterA Apr 23, 2021
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Warranty Extension for Fuel Injectors Certain 2011 Model Year Volkswagen
CustomerLetter Apr 23, 2021
080000 FUEL SYSTEM, DIESEL
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
CustomerLetter Apr 23, 2021
070000 FUEL SYSTEM, GASOLINE
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
TT 00 13 04_6 Apr 9, 2021
350000 EQUIPMENT
Parts ordering information
V3718022033975_7 Mar 3, 2021
100000 POWER TRAIN
Transmission Fluid requirements updated to include additional model year applicability.
TT 97 14 02 Jan 29, 2021
280100 BACK OVER PREVENTION:SOFTWARE
Data link diagnostics and tips
V871810204370415 Jan 26, 2021
042100 SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
A/C requirements, update to title.
SM C-2020 Dec 18, 2020
350000 EQUIPMENT
This special notice is to inform dealers to return the part numbers listed (State of California only).
V8720022061094_2 Nov 11, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094_2 Nov 11, 2020
350000 EQUIPMENT
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094_2 Nov 11, 2020
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Using Nitrogen to assist in finding A/C refrigerant leaks.
V8720022061094-1 Oct 29, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4 Oct 2, 2020
060000 ENGINE (PWS)
Mandatory fastener.
TT 00 16 02-4 Oct 2, 2020
030000 BRAKES (PWS)
Mandatory fastener.
TT 00 16 02-4 Oct 2, 2020
010000 STEERING
Mandatory fastener.
TT 45 09 05-6 Sep 25, 2020
030000 BRAKES (PWS)
Antilock brake function test direction.
TT 45 09 05-6 Sep 25, 2020
350000 EQUIPMENT
Antilock brake function test direction.
V0017062033708-5 Sep 15, 2020
162000 STRUCTURE:BODY
Updated to include additional models and model year applicability.
TT 45 09 05 Sep 4, 2020
350000 EQUIPMENT
Antilock brake function test direction.
TT 45 09 05 Sep 4, 2020
046000 SERVICE BRAKES, AIR:ANTILOCK
Antilock brake function test direction.
V871810204370412 Aug 24, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels Aug 10, 2020
355100 EQUIPMENT:OTHER:LABELS
Recall Reminder Part Labels
TT 13 20 01 Aug 7, 2020
060000 ENGINE AND ENGINE COOLING
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2 Jul 31, 2020
250000 ELECTRONIC STABILITY CONTROL
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
DOR-M9J4S-07 Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
DOR-M3J3F-07 Jun 3, 2020
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part
V0018052010380_8 Jun 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Update to include 2020-2021 model and model year applicability.
V0018052010380_8 Jun 2, 2020
350000 EQUIPMENT
Update to include 2020-2021 model and model year applicability.
V871811204389310 May 11, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
New machine version added to table.
TT 97 20 01 SS1 Apr 30, 2020
110000 ELECTRICAL SYSTEM
Voltage Drop Testing. Updated for picture clarity.
TT 97 20 01 Apr 24, 2020
353000 EQUIPMENT:ELECTRICAL
Voltage Drop Testing.
VWALLMDLTRECHNS Apr 6, 2020
350000 EQUIPMENT
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
TT 20 09 01 Mar 13, 2020
070000 FUEL SYSTEM, GASOLINE
Update to existing tip for fuel quality checking.
Dealercomm200310 Mar 10, 2020
350000 EQUIPMENT
Volkswagen After Sales Weekly Communication - March 10, 2020
V011812_2014603 Dec 5, 2019
350000 EQUIPMENT
Update model applicability to MY 2020.
V011812_2014603 Dec 5, 2019
110000 ELECTRICAL SYSTEM
Update model applicability to MY 2020.
V171901_2012855 Nov 25, 2019
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards.
1112RtnSrvXprs Nov 11, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
V871810_2043704 Nov 4, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to mode; and model year applicability.
V871811_2043893 Nov 4, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to mode; and model year applicability.
V171901_2012855 Sep 24, 2019
060000 ENGINE (PWS)
Update to Volkswagen engine oil standards.
V001901_2040590 Sep 10, 2019
350000 EQUIPMENT
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202 Aug 23, 2019
350000 EQUIPMENT
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019 Aug 21, 2019
350000 EQUIPMENT
Quick Reference Update Guide.
30DayInvCklst Aug 15, 2019
350000 EQUIPMENT
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
TT 00 19 01 Jul 26, 2019
110000 ELECTRICAL SYSTEM
Vehicle Fuse location assistance.
DCcampreminder May 6, 2019
350000 EQUIPMENT
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994
SM 33-2019 Mar 27, 2019
350000 EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01 Mar 22, 2019
350000 EQUIPMENT
Alternative method for radio code retrieval.
TT 91 19 01 Mar 22, 2019
110000 ELECTRICAL SYSTEM
Alternative method for radio code retrieval.
Gasoline Engine Feb 27, 2019
060000 ENGINE AND ENGINE COOLING
Gasoline Engine Misfire Diagnosis document
V271901-2011894 Feb 19, 2019
110000 ELECTRICAL SYSTEM
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
TT 90 11 01 Feb 15, 2019
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 90 11 01 Feb 15, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Instrument cluster production mode solution, updated to include additional model and model year applicability.
TT 10 12 01 Sep 28, 2018
060000 ENGINE (PWS)
Engine replacement tip
TT 01 18 12 Sep 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Witech usage for incorrect VIN logged into various modules
TT 20 18 02 Aug 10, 2018
072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Additional diagnostic recommendations to address fuel pump relay power supply issues.
TT 20 18 02 Aug 10, 2018
070000 FUEL SYSTEM, GASOLINE
Additional diagnostic recommendations to address fuel pump relay power supply issues.
A971861 2013504- Jun 6, 2018
110000 ELECTRICAL SYSTEM
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT 271002 Sep 14, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Updated to include model year 2014 thru 2018 applicability.
TT 271002 Sep 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Updated to include model year 2014 thru 2018 applicability.
SM 12-2017 VWMEX Aug 25, 2017
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 59-2017 Aug 18, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 011503 Aug 18, 2017
070000 FUEL SYSTEM, GASOLINE
Update to expand fuel testing for lean DTCS.
TT 200901 Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update to existing tip for fuel quality checking.
SM 44-2017 EN Jun 28, 2017
350000 EQUIPMENT
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11 Jun 22, 2017
350000 EQUIPMENT
VAS 6154 Replacement Part Setup Guide
VW Parts Accesso Jun 1, 2017
350000 EQUIPMENT
Adhesive application for installation on all areo parts solds as an accessory

Showing 100 of 640 bulletins.

VOLKSWAGEN ROUTAN - All Years Overview

Complete safety history for the VOLKSWAGEN ROUTAN across all model years (2009, 2012).

9 Total Recalls
1,249 Total Complaints
0 Investigations
23 Reported Crashes
16 Reported Fires
0 Reported Deaths

VOLKSWAGEN ROUTAN - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2014 0 2 View
2013 0 8 View
2012 1 115 View
2011 (current) 0 302
2010 2 359 View
2009 6 460 View
2008 0 3 View

Other VOLKSWAGEN Models

Model Recalls Complaints
JETTA 249 14,075 View
GOLF 190 2,084 View
PASSAT 185 10,492 View
BEETLE 157 3,629 View
GTI 116 1,926 View
ID.4 115 1,606 View
ATLAS 101 2,700 View
TIGUAN 78 3,173 View