2009 VOLKSWAGEN ROUTAN
6 recalls — 460 complaints — 483 TSBs
16V083000 Feb 11, 2016
AIR BAGS:FRONTAL
Defect Description
Volkswagen Group of America, Inc. (VW) is recalling certain model year 2009 Volkswagen Routan vehicles manufactured February 7, 2008, to August 28, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Consequence
If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy
VW will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began April 2016. Owners may contact Volkswagen customer service at 1-800-893-5298.
15V194000 Apr 1, 2015
ELECTRICAL SYSTEM:IGNITION:SWITCH
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this rec... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash ... Read more
Remedy
Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 ... Read more
14V396000 Jul 1, 2014
ELECTRICAL SYSTEM:IGNITION
Defect Description
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswag... Read more
Consequence
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash an... Read more
Remedy
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800-822-8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expa... Read more
14V055000 Feb 11, 2014
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company... Read more
Consequence
Failure of the rear axle may increase the risk of a crash.
Remedy
Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1-800-561-9600. Freedom Motors' number for this recall is ENGF0216-3.
10V252000 Jun 10, 2010
ELECTRICAL SYSTEM:WIRING
Defect Description
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 ROUTAN VEHICLES MANUFACTURED FROM JUNE 2008 THROUGH JULY 2009. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPER ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSU... Read more
Consequence
THIS COULD RESULT IN AN OVERHEATED LATCH AND A FIRE WITHIN THE REAR SLIDING DOOR COULD OCCUR.
Remedy
VOLKSWAGEN WILL INSPECT THE SLIDING DOOR WIRE TRACK WIRE ASSEMBLY AND THE SLIDING DOOR POWER DRIVE UNIT WIRE ASSEMBLY FOR DAMAGE, REPAIR/REPLACE AS NECESSARY, TIE STRAP THE TWO HARNESSES TOGETHER AND ROUTE THE HARNESSES UNDER THE SLIDING DOOR WEATHER STRIP. THIS SERVICE WILL BE PERFORMED FREE OF CH... Read more
09V244000 Jul 1, 2009
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
VOLKSWAGEN IS RECALLING 18,500 MY 2009 ROUTAN VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE OWNER'S MANUAL WAS PRINTED WITHOUT THE FMVSS NO. 208 REQUIRED INFORMATION EXPLAINING THAT NO OBJECTS SHOULD BE PLACED... Read more
Consequence
ANY SUCH OBJECTS COULD CAUSE INJURY TO THE VEHICLE'S OCCUPANTS IN THE EVENT OF A CRASH SEVERE ENOUGH TO CAUSE THE AIR BAG TO INFLATE.
Remedy
DEALERS WILL SEND AN OWNER'S MANUAL INSERT CONTAINING THE REQUIRED AIR BAG INFORMATION FOR OWNER INSTALLATION OR DEALERS WILL INSTALL IN THE EVENT THE OWNER PREFERS ASSISTANCE FROM THE DEALER. THE RECALL BEGAN ON JULY 31, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Complaint Statistics
460 total complaints
7 crashes 5 fires 22 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 143 |
| ENGINE | 78 |
| SERVICE BRAKES | 38 |
| STEERING | 34 |
| UNKNOWN OR OTHER | 16 |
| POWER TRAIN | 16 |
| SERVICE BRAKES, HYDRAULIC | 14 |
| ELECTRONIC STABILITY CONTROL (ESC) | 12 |
| WHEELS | 12 |
| STRUCTURE:BODY:DOOR | 10 |
UNKNOWN OR OTHER
Jun 25, 2024
Incident date: Jun 8, 2024
The frame of the vehicle is rusted through in 2 areas. I recently noticed the rusting frame. Shortly after I purchase the vehicle the rust preventative coating, that was factory applied, was noticed pealing from the frame rails. I sprayed undercoating on the frame at that time to avoid rust after ... Read more
ELECTRICAL SYSTEM
Jun 23, 2024
Incident date: Jun 23, 2024
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: ... Read more
SUSPENSION
Jul 31, 2023
Incident date: Jul 24, 2023
The contact owns a 2017 Ford Transit. The contact stated that while having a routine service at the local dealer, he noticed that there was a crack on the passenger’s side of the upper and lower control arms. The dealer diagnosed and confirmed the failure, but the vehicle was not repaired. There w... Read more
STRUCTURE:FRAME AND MEMBERS
Jun 20, 2023
Incident date: Jun 20, 2023
The contact owns a 2012 Nissan Murano. The contact stated while driving 35 MPH, the contact heard a knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated that the rear subframe was rusted. The contact was advised t... Read more
SUSPENSION
Feb 27, 2023
Incident date: Feb 1, 2023
On January 2, 2023, at about 4:00 PM I encountered the ‘Death Wobble’ while driving in my 2020 Jeep Wrangler (2-door) VIN: [XXX], purchased from Dave Smith Motors, Kellogg, ID on about 7/17/2020. I was driving North on I-15 about 10 miles South of Nephi, UT. I was traveling in the left lane at... Read more
Crash
ELECTRICAL SYSTEM
Jun 8, 2022
Incident date: May 23, 2022
The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA Campaign Number: 15V194000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reason... Read more
SEATS
May 13, 2022
Incident date: May 12, 2022
After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire dash blinks, the seat moves back and forth, resetting repeatedly. If seat is disconnected for safety, the seatbelt does not register as secured. Eventually doors stop functioning, h... Read more
ELECTRICAL SYSTEM
May 13, 2022
Incident date: May 12, 2022
After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire dash blinks, the seat moves back and forth, resetting repeatedly. If seat is disconnected for safety, the seatbelt does not register as secured. Eventually doors stop functioning, h... Read more
VISIBILITY/WIPER
May 13, 2022
Incident date: May 12, 2022
After getting wires regrounded at the mechanic, the car continues to malfunction. The wiper blades turn on, the entire dash blinks, the seat moves back and forth, resetting repeatedly. If seat is disconnected for safety, the seatbelt does not register as secured. Eventually doors stop functioning, h... Read more
ELECTRICAL SYSTEM
Dec 5, 2021
Incident date: Dec 5, 2021
My vehicle shows no pending recalls, but ignition switch still malfunctioning whenever it is bumped or a lanyard is on the key. Brakes malfunction, car seat moves, windshield wipers move, car seems to think it is resetting as original recall states is a problem.
ENGINE
Nov 17, 2021
Incident date: Nov 16, 2021
The contact owns a 2009 Volkswagen Routan. The contact stated while at a stoplight, the vehicle stalled. There was an abnormally high pitch noise detected. There were no warning lights illuminated. The vehicle was jump-started by the police and was restarted. The local dealer was not contacted. The ... Read more
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Jul 22, 2021
Incident date: Jul 2, 2021
The brackets that hold the automatic door wires brake continuously. Then the wire gets pinched in the door and it causes a large amount of electrical problems. The abs, esp bad, brake, and traction control lights come on when the wire gets pinched. These doors were made very poorly and should hav... Read more
ENGINE
Apr 19, 2021
Incident date: Apr 19, 2021
THANK GOD I WAS NOT GOING FAST. VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. WAS ABLE TO PUT IN PARK AND WAS ABLE TO START IT BACK UP. APPARENTLY, THE ROUTAN IS MANUFACTURED BY CRYSLER AND THIS ISSUE ALSO HAPPENS WITH THE 09 TOWN AND COUNTRIES AS WELL.
SERVICE BRAKES
Apr 19, 2021
Incident date: Apr 19, 2021
THANK GOD I WAS NOT GOING FAST. VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. WAS ABLE TO PUT IN PARK AND WAS ABLE TO START IT BACK UP. APPARENTLY, THE ROUTAN IS MANUFACTURED BY CRYSLER AND THIS ISSUE ALSO HAPPENS WITH THE 09 TOWN AND COUNTRIES AS WELL.
ELECTRICAL SYSTEM
Apr 19, 2021
Incident date: Apr 19, 2021
THANK GOD I WAS NOT GOING FAST. VEHICLE SHUT DOWN COMPLETELY WHILE DRIVING. WAS ABLE TO PUT IN PARK AND WAS ABLE TO START IT BACK UP. APPARENTLY, THE ROUTAN IS MANUFACTURED BY CRYSLER AND THIS ISSUE ALSO HAPPENS WITH THE 09 TOWN AND COUNTRIES AS WELL.
SERVICE BRAKES
Mar 17, 2021
Incident date: Mar 16, 2021
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ESC WARNING LIGHT SUDDENLY DISPLAYED, AND THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED CAUSING THE VEHICLE TO ABRUPTLY STOP. THE CONTACT STATED THAT AFTER TURNING OFF AND RESTARTING THE VEHICLE... Read more
AIR BAGS
Jan 29, 2021
Incident date: Jan 22, 2021
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AS OF YET. A DEALER WAS CONTACTED. UPON ... Read more
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Jan 29, 2021
Incident date: Jan 22, 2021
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AS OF YET. A DEALER WAS CONTACTED. UPON ... Read more
ELECTRICAL SYSTEM
Dec 15, 2020
Incident date: Dec 15, 2020
VAN HAS STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. POWER STEERING IS LOST. VEHICLE WILL THEN START RIGHT BACK UP. THIS IS EXTREMELY DANGEROUS FOR A MINIVAN USED TO TRANSPORT MULTIPLE CHILDREN. NO CODES OR FAULTS ARE RECORDED.
STEERING
Dec 15, 2020
Incident date: Dec 15, 2020
VAN HAS STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. POWER STEERING IS LOST. VEHICLE WILL THEN START RIGHT BACK UP. THIS IS EXTREMELY DANGEROUS FOR A MINIVAN USED TO TRANSPORT MULTIPLE CHILDREN. NO CODES OR FAULTS ARE RECORDED.
ENGINE
Dec 15, 2020
Incident date: Dec 15, 2020
VAN HAS STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. POWER STEERING IS LOST. VEHICLE WILL THEN START RIGHT BACK UP. THIS IS EXTREMELY DANGEROUS FOR A MINIVAN USED TO TRANSPORT MULTIPLE CHILDREN. NO CODES OR FAULTS ARE RECORDED.
ELECTRICAL SYSTEM
Oct 16, 2020
Incident date: Oct 8, 2020
FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND THE BRAKES BECOME EXTREMELY TIGHT TO THE POINT YOU CAN'T EVEN USE THEM. IT IS TERRIFYING TO HAVE ZERO CONTROL OVER YOUR CAR CONSIDERING I HAVE 4 CHILDREN. IT HAS HAPPENED WHILE I WAS... Read more
STEERING
Oct 16, 2020
Incident date: Oct 8, 2020
FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND THE BRAKES BECOME EXTREMELY TIGHT TO THE POINT YOU CAN'T EVEN USE THEM. IT IS TERRIFYING TO HAVE ZERO CONTROL OVER YOUR CAR CONSIDERING I HAVE 4 CHILDREN. IT HAS HAPPENED WHILE I WAS... Read more
SERVICE BRAKES
Oct 16, 2020
Incident date: Oct 8, 2020
FIVE TIMES IN THE PAST 6 MONTHS THE POWER IN THE VAN BASICALLY TURNS OFF. THE STEERING BECOMES NEXT TO IMPOSSIBLE AND THE BRAKES BECOME EXTREMELY TIGHT TO THE POINT YOU CAN'T EVEN USE THEM. IT IS TERRIFYING TO HAVE ZERO CONTROL OVER YOUR CAR CONSIDERING I HAVE 4 CHILDREN. IT HAS HAPPENED WHILE I WAS... Read more
EXTERIOR LIGHTING
Sep 15, 2020
Incident date: Aug 11, 2020
DASH FLASHING, HARD START AFTER PUTTING IN A NEW FUSE BOX AND AFTER FLASH FROM THE DEALER
ELECTRICAL SYSTEM
Sep 15, 2020
Incident date: Aug 11, 2020
DASH FLASHING, HARD START AFTER PUTTING IN A NEW FUSE BOX AND AFTER FLASH FROM THE DEALER
ENGINE
Sep 15, 2020
Incident date: Aug 11, 2020
DASH FLASHING, HARD START AFTER PUTTING IN A NEW FUSE BOX AND AFTER FLASH FROM THE DEALER
ELECTRICAL SYSTEM
Sep 14, 2020
Incident date: Aug 3, 2020
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN ROUTAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V194000 (ELECTRICAL SYSTEM). THE V... Read more
AIR BAGS
Sep 8, 2020
Incident date: Jul 1, 2020
THE PASSENGER SIDE AIRBAG COVER ARE INFLATED , CRACK , BUBBLE, LOOK LIKE THE AIRBAG MAY EXPLOTED.. I CALL VW AND THEY SAY IS IT NORMAL AND NOT SALE THE PART. 2009 MINI VAN. .?? I REALLY NOT THINK THEY CHANGE OR OVERHEATING.. GETTING WORDS .. AND YESTERDAY FROM NOT WEAR THE ROUTAN NOT DRIVE OVER 3... Read more
ELECTRICAL SYSTEM
Jul 9, 2020
Incident date: Jul 2, 2020
MY DRIVERS SIDE BACK SEAT DOOR WILL NOT CLOSE ALL THE WAY AND WILL OPEN BACK UP IF IT DOES NOT LATCH CORRECTLY. THE ENGINE WIRING WILL MAKE MY CARS DASH LIGHTS ALL COME ON AND MAKE THE WIPERS GO OFF. THE DOOR ONLY DOES THIS WHILE STATIONARY HOWEVER, THE DASH LIGHTS GO OFF WHILE IN MOTION ON A REG... Read more
ELECTRICAL SYSTEM
May 29, 2020
Incident date: Apr 4, 2020
WHILE DRIVING CAR IT TURNS OFF. HAS TO BE RESTARTED. FAULTY IGNITION SWITCH. NOTICED A PAST RECALL.*DT*JB
ELECTRICAL SYSTEM
Mar 2, 2020
Incident date: Mar 2, 2020
THERE ARE TWO ISSUES THAT KEEP OCCURRING THAT MAY OR MAY NOT BE RELATED. FIRST, SOMETIMES WHEN I START THE VEHICLE EVERY SINGLE LIGHT ON THE DASH WILL BE LIT UP, THE WIPERS WILL BE ON, THE RADIO WON'T WORK, AND NONE OF THE GAUGES WILL BE WORKING. I HAVE TO USE MY GPS JUST TO KNOW WHAT MY SPEED IS SI... Read more
ELECTRICAL SYSTEM
Feb 15, 2020
Incident date: Feb 12, 2020
I TAKE MY VW ROUTAN TO FINISH THE RECALL .BECAUSED MY DOOR OPEN WHEN I WAS DRIVING FROM GEORGIA TO FLORIDA WITH MY 2 DAUGHTER IN THE BACK SEAT AND DRIVER REAR SLIDE DOOR OPEN AT 70 MILES.. VW DEALER TALK ME NO HAVE THE PARTS BUT THEY FIXED AND WHEN I TAKE TO DIFFERENT DEALER THEY TALK ME THEY READY... Read more
UNKNOWN OR OTHER
Feb 10, 2020
Incident date: Feb 8, 2020
VEHICLE HAS BEEN MOVING AND WILL SUDDENLY SHUT DOWN WHILE DRIVING. ALL POWER STEERING, BRAKING AND ELECTRICAL SYSTEMS GO OUT. I HAVE TO TRY TO MANUALLY SWERVE OFF THE ROAD AND PUT THE CAR IN PARK. TAKE THE KEY OUT OF THE IGNITION AND RESTART. I UNDERSTAND THAT THIS PROBLEM HAD BEEN FIXED IN 2015... Read more
ENGINE
Feb 10, 2020
Incident date: Feb 8, 2020
VEHICLE HAS BEEN MOVING AND WILL SUDDENLY SHUT DOWN WHILE DRIVING. ALL POWER STEERING, BRAKING AND ELECTRICAL SYSTEMS GO OUT. I HAVE TO TRY TO MANUALLY SWERVE OFF THE ROAD AND PUT THE CAR IN PARK. TAKE THE KEY OUT OF THE IGNITION AND RESTART. I UNDERSTAND THAT THIS PROBLEM HAD BEEN FIXED IN 2015... Read more
ELECTRICAL SYSTEM
Jan 17, 2020
Incident date: Sep 1, 2019
THERE ARE SO MANY COMPLAINTS FOR THE SAME THING YET VW REFUSES TO ADMIT IT IS A PROBLEM. MY ELECTRICAL WILL SHUT OFF COMPLETELY. I WILL NORMALLY LOOSE ANYTHING ELECTRICAL, THROTTLE, SOMETIMES POWER STEERING. THEN THE ELECTRICAL COMES BACK ON AND ALL THE LIGHTS ON THE DASHBOARD CLUSTER COME ON. IT WI... Read more
VEHICLE SPEED CONTROL
Dec 20, 2019
Incident date: Nov 16, 2019
CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO ... Read more
UNKNOWN OR OTHER
Dec 20, 2019
Incident date: Nov 16, 2019
CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO ... Read more
ENGINE
Dec 20, 2019
Incident date: Nov 16, 2019
CAR ELECTRICAL SYSTEM GOES CRAZY, SPEEDOMETER NEEDLE GOES CRAZY. RADIO TURNS OFF AND ON, THEN THE VEHICLE TURNS OFF COMPLETELY. IT TURNS ON AFTER. SOMETIMES ALL THIS HAPPENS BEFORE TURNING OFF, SOMETIMES IT TURNS OFF SUDDENLY WITH NO WARNING. HAVE SPENT A LOT OF MONEY TRYING TO FIX ISSUE WITH NO ... Read more
ELECTRICAL SYSTEM
Nov 20, 2019
Incident date: Nov 15, 2019
WE PURCHASED THIS USED IN FEBRUARY 2019 AND HAVE SINCE EXPERIENCED NUMEROUS ISSUES WITH THE RADIO, BACKUP CAMERA, AND DVD PLAYER NOT WORKING. RECENTLY THE CAR NOW JUST SHUTS OFF WHILE DRIVING DOWN A MOUNTAIN ROAD, POWER STEERING FREEZES AND BRAKES ARE VERY LIMITED WHICH WAS VERY SCARY. IT HAPPENED... Read more
VEHICLE SPEED CONTROL
Nov 14, 2019
Incident date: Aug 11, 2011
EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREA... Read more
ELECTRICAL SYSTEM
Nov 14, 2019
Incident date: Aug 11, 2011
EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREA... Read more
POWER TRAIN
Nov 14, 2019
Incident date: Aug 11, 2011
EVEN AFTER REBUILDING THE ENTIRE TRANSMISSION, EVERY TIME THE VEHICLE IS PLACED INTO REVERSE, THERE IS A PAUSE, THEN A JARRING AS IT SLIPS INTO R GEAR; BUT EVERY TIME ACCELERATION IS ATTEMPTED IN R, THERE IS A DELAY, FOLLOWED BY CONSISTENT LAG; IF ATTEMPTING TO R UP AN INCLINE, IF SPEED IS NOT ALREA... Read more
ELECTRICAL SYSTEM
Oct 21, 2019
Incident date: Oct 1, 2019
TIPM BOX NEEDS TO BE REPLACED, VW DEALERSHIP SAYS IT IS FAULTY AND HAS GLITCHES THAT NEED TO BE REPAIRED BUT IT EXCEEDS MY WARRANTY. I PURCHASED THIS VAN 3 WEEKS AGO AND THE RADIO WILL GO OUT OR STAY ON, THE WIPERS WILL COME ON BY THEMSELVES AND THE TIRE PRESSURE LIGHT WILL COME ON.
UNKNOWN OR OTHER
Oct 12, 2019
Incident date: Oct 12, 2019
I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL THE ALARMS AND LIGHTS CAME ON. WE JUST THOUGHT I DIDN'T HAVE THE FOB IN RIGHT. THEN IT STARTED TO RANDOMLY NOT START, EVEN THE REMOTE START WILL NOT WORK. THE LIGHTS, RADIO, ALARM, W... Read more
ELECTRICAL SYSTEM
Oct 12, 2019
Incident date: Oct 12, 2019
I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL THE ALARMS AND LIGHTS CAME ON. WE JUST THOUGHT I DIDN'T HAVE THE FOB IN RIGHT. THEN IT STARTED TO RANDOMLY NOT START, EVEN THE REMOTE START WILL NOT WORK. THE LIGHTS, RADIO, ALARM, W... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Oct 12, 2019
Incident date: Oct 12, 2019
I JUST PURCHASED THE 2009 VOLKSWAGEN ROUTAN. I HAVE HAD IT 3 WEEKS IT RANDOMLY DIED WHEN TEST DRIVING THE VAN AND ALL THE ALARMS AND LIGHTS CAME ON. WE JUST THOUGHT I DIDN'T HAVE THE FOB IN RIGHT. THEN IT STARTED TO RANDOMLY NOT START, EVEN THE REMOTE START WILL NOT WORK. THE LIGHTS, RADIO, ALARM, W... Read more
ENGINE
Sep 16, 2019
Incident date: Sep 15, 2019
FIRST MY ROUTAN HAS BEEN IN MY POSESSION FOR I BELIEVE ABOUT 5 YEARS. I CHECK THE OIL REGULARY AND KEEP OIL CHANGES, TIRES, AND INSPECTIONS UP TO DATE ARE REGULAR. SINCE OWNING IT, I HAVE HAD A HUGE ANTIFREEZE LEAK (WHILE ON VACATION), WHICH WAS AN EASY FIX, BUT ESSENTIALLY THE PART MELTED AND HAD... Read more
STEERING
Sep 16, 2019
Incident date: Sep 15, 2019
FIRST MY ROUTAN HAS BEEN IN MY POSESSION FOR I BELIEVE ABOUT 5 YEARS. I CHECK THE OIL REGULARY AND KEEP OIL CHANGES, TIRES, AND INSPECTIONS UP TO DATE ARE REGULAR. SINCE OWNING IT, I HAVE HAD A HUGE ANTIFREEZE LEAK (WHILE ON VACATION), WHICH WAS AN EASY FIX, BUT ESSENTIALLY THE PART MELTED AND HAD... Read more
POWER TRAIN
Sep 14, 2019
Incident date: Aug 1, 2019
CAR WON'T GO MORE THAN 50 MILES PER HOUR
Showing 50 of 460 complaints.
Technical Service Bulletins — 2009 VOLKSWAGEN ROUTAN
483 manufacturer communications from 288 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 62 |
| 110000 ELECTRICAL SYSTEM | 62 |
| 350000 EQUIPMENT | 52 |
| 060000 ENGINE AND ENGINE COOLING | 30 |
| 060000 ENGINE (PWS) | 26 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 21 |
| 160000 STRUCTURE | 13 |
| 070000 FUEL SYSTEM, GASOLINE | 11 |
V691901201047916
Jan 9, 2024
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
V871810204370421
Nov 13, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V4016012043146_2
Feb 20, 2023
160000 STRUCTURE
Strut or Shock leak assessment.
VWP-23-01
Feb 6, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
V691901201047915
Feb 2, 2023
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
V691901201047915
Feb 2, 2023
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
TT 91 23 01
Jan 26, 2023
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
WLA-22-15
Nov 16, 2022
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
V871810204370417
Nov 10, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A/C requirements, update to model year applicability.
V871810204370417
Nov 10, 2022
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C requirements, update to model year applicability.
CT_batt_charger
Aug 22, 2022
110000 ELECTRICAL SYSTEM
Minimum battery charger requirements during software updates
V3718022033975_8
Jun 14, 2022
100000 POWER TRAIN
Auto Trans fluid requirements.
TT 13 20 01_2
May 26, 2022
060000 ENGINE AND ENGINE COOLING
Engine oil pressure priming.
TT 13 20 01_2
May 26, 2022
060000 ENGINE (PWS)
Engine oil pressure priming.
TT 27-10-02_4
May 12, 2022
110000 ELECTRICAL SYSTEM
Battery Tester VAS 6161 introduction.
A002155201173212
Dec 15, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
TT 01 21 03
Dec 3, 2021
353000 EQUIPMENT:ELECTRICAL
Explanation of error message received from scan tool when erasing diagnostic trouble codes (DTCs) in Control Module -623- after repair.
V691901201047914
Nov 8, 2021
110000 ELECTRICAL SYSTEM
Update to model year applicability.
V871810204370416
Aug 4, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Compressor replacement requirements, updated to include additional model year applicability.
ELSAallignVW
Apr 30, 2021
350000 EQUIPMENT
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time w
CustomerLetter
Apr 23, 2021
080000 FUEL SYSTEM, DIESEL
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
CustomerLetter
Apr 23, 2021
070000 FUEL SYSTEM, GASOLINE
2009-2015 Model Year Volkswagen TDI? Clean Diesel Vehicles Registered in Minnesota
CustomerLetterB
Apr 23, 2021
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
CustomerLetterB
Apr 23, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Extension for Intake Manifold & Fuel Injectors Certain 2008-2011
TT 00 13 04_6
Apr 9, 2021
350000 EQUIPMENT
Parts ordering information
TT 97 14 02
Jan 29, 2021
280100 BACK OVER PREVENTION:SOFTWARE
Data link diagnostics and tips
V871810204370415
Jan 26, 2021
042100 SERVICE BRAKES, AIR:SUPPLY:COMPRESSOR
A/C requirements, update to title.
SM C-2020
Dec 18, 2020
350000 EQUIPMENT
This special notice is to inform dealers to return the part numbers listed (State of California only).
V8720022061094-1
Oct 29, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Using Nitrogen to assist in finding A/C refrigerant leaks.
TT 00 16 02-4
Oct 2, 2020
060000 ENGINE (PWS)
Mandatory fastener.
TT 00 16 02-4
Oct 2, 2020
030000 BRAKES (PWS)
Mandatory fastener.
TT 00 16 02-4
Oct 2, 2020
010000 STEERING
Mandatory fastener.
TT 45 09 05-6
Sep 25, 2020
030000 BRAKES (PWS)
Antilock brake function test direction.
TT 45 09 05-6
Sep 25, 2020
350000 EQUIPMENT
Antilock brake function test direction.
TT 45 09 05
Sep 4, 2020
046000 SERVICE BRAKES, AIR:ANTILOCK
Antilock brake function test direction.
TT 45 09 05
Sep 4, 2020
350000 EQUIPMENT
Antilock brake function test direction.
V871810204370412
Aug 24, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement
VW Part Labels
Aug 10, 2020
355100 EQUIPMENT:OTHER:LABELS
Recall Reminder Part Labels
TT 13 20 01
Aug 7, 2020
060000 ENGINE AND ENGINE COOLING
Oil pressure priming after engine replacement or internal repair.
TT 45 09 05ss2
Jul 31, 2020
250000 ELECTRONIC STABILITY CONTROL
Electronic Stabilization Program (ESP) function test may not end on its own causing DTC.
V0018052010380_8
Jun 2, 2020
350000 EQUIPMENT
Update to include 2020-2021 model and model year applicability.
V0018052010380_8
Jun 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Update to include 2020-2021 model and model year applicability.
VWALLMDLTRECHNS
Apr 6, 2020
350000 EQUIPMENT
Tire Chain Information (for California dealers only) All Model Years. Information only for all other dealers.
Dealercomm200310
Mar 10, 2020
350000 EQUIPMENT
Volkswagen After Sales Weekly Communication - March 10, 2020
V011812_2014603
Dec 5, 2019
110000 ELECTRICAL SYSTEM
Update model applicability to MY 2020.
V011812_2014603
Dec 5, 2019
350000 EQUIPMENT
Update model applicability to MY 2020.
V171901_2012855
Nov 25, 2019
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards.
0910RtnSrvXprs
Nov 11, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
V871810_2043704
Nov 4, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to mode; and model year applicability.
V171901_2012855
Sep 24, 2019
060000 ENGINE (PWS)
Update to Volkswagen engine oil standards.
V001901_2040590
Sep 10, 2019
350000 EQUIPMENT
Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB
TT 001202
Aug 23, 2019
350000 EQUIPMENT
TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB
QRUG08212019
Aug 21, 2019
350000 EQUIPMENT
Quick Reference Update Guide.
30DayInvCklst
Aug 15, 2019
350000 EQUIPMENT
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.
V171901_2012855
Jul 16, 2019
060000 ENGINE (PWS)
Engine oil quality standards. Also includes all models for 1997-2003. Also Rabbit from 2006-2009.
DCcampreminder
May 6, 2019
350000 EQUIPMENT
Campaign Reminder Communication. Also includes: 1998-2004 Beetle, 2003-2004 Beetle Convertible, 2019 Beetle Convertible, 1994-2004 Eurovan, 1994-2004 Golf, 1994-2004 Jetta, 2001-2004 Jetta Wagon, 2018-2019 Tiguan LWB, 1994-2004 Passat, 1994
SM 33-2019
Mar 27, 2019
350000 EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 22, 2019
110000 ELECTRICAL SYSTEM
Alternative method for radio code retrieval.
TT 91 19 01
Mar 22, 2019
350000 EQUIPMENT
Alternative method for radio code retrieval.
Gasoline Engine
Feb 27, 2019
060000 ENGINE AND ENGINE COOLING
Gasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 19, 2019
110000 ELECTRICAL SYSTEM
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Feb 18, 2019
120000 EXTERIOR LIGHTING
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
TT 01 18 12
Sep 14, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Witech usage for incorrect VIN logged into various modules
A971861 2013504-
Jun 6, 2018
110000 ELECTRICAL SYSTEM
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT 271002
Sep 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Updated to include model year 2014 thru 2018 applicability.
TT 271002
Sep 14, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Updated to include model year 2014 thru 2018 applicability.
SM 12-2017 VWMEX
Aug 25, 2017
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
TT 200901
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update to existing tip for fuel quality checking.
TT 011503
Aug 18, 2017
070000 FUEL SYSTEM, GASOLINE
Update to expand fuel testing for lean DTCS.
SM 59-2017
Aug 18, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward.
SM 44-2017 EN
Jun 28, 2017
350000 EQUIPMENT
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 22, 2017
350000 EQUIPMENT
VAS 6154 Replacement Part Setup Guide
Quick Reference
Mar 13, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
1-2017 Update
Feb 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Oct 31, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2017.
TT 00-16-02
Oct 28, 2016
350000 EQUIPMENT
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V871622 2019947
Oct 24, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to model year applicability.
V191602 2022549
Oct 20, 2016
110000 ELECTRICAL SYSTEM
Update model year applicability.
V001605 2033846
Oct 20, 2016
060000 ENGINE (PWS)
Updated to include additional model year applicability.
V011615 2014815
Oct 20, 2016
060000 ENGINE (PWS)
Update to include additional model year applicability.
V871620 2005566
Oct 12, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model and model year applicability.
TT691601_2045489
Sep 23, 2016
353000 EQUIPMENT:ELECTRICAL
PART IDENTIFICATION, LOCATION AND ENSURED INSTALLATION AFTER RPLACING INTEGRATED POWER MODULE.
TT001601
Sep 23, 2016
350000 EQUIPMENT
Contacting the parts helpline
TT001601
Sep 23, 2016
160000 STRUCTURE
Contacting the parts helpline
TT 69-16-01
Sep 23, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Specific diagnostic check to address DTC U0151, after TIPM component replacement. Part identification, location and ensured installation after rplacing Integrated Power Module.
TT 97-12-02
Sep 23, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
TT 69-16-01
Sep 23, 2016
100000 POWER TRAIN
Specific diagnostic check to address DTC U0151, after TIPM component replacement. Part identification, location and ensured installation after rplacing Integrated Power Module.
VST-16-01
Jun 15, 2016
131000 VISIBILITY:WINDSHIELD
explaination of cross car distorion when looking through the windshield and how the "effect" in normal.
V501606_2011761
Jun 7, 2016
162200 STRUCTURE:BODY:BUMPERS
TO UPDATE CLAIM PROCESSING STATEMENT.
Ref. - Reflash U
May 20, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
TT 97-14-02
Apr 29, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
TT 97-14-02
Apr 29, 2016
110000 ELECTRICAL SYSTEM
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.
TT 97-14-02ss1
Mar 4, 2016
110000 ELECTRICAL SYSTEM
Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
TB191601
Feb 15, 2016
110000 ELECTRICAL SYSTEM
Electric coolant fans continue to run after ignition is switched off.
Edition173
Feb 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Fuel Additive to Help Prevent Sporadic Misfire Faults
TB191601
Feb 15, 2016
060000 ENGINE AND ENGINE COOLING
Electric coolant fans continue to run after ignition is switched off.
Update 02122016
Feb 12, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
UpdateGuide
Feb 12, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Quick reference update guide.
TB011602
Feb 5, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality.
Showing 100 of 483 bulletins.
VOLKSWAGEN ROUTAN — All Years Overview
Complete safety history for the VOLKSWAGEN ROUTAN across all model years (2009–2012).
9
Total Recalls
1,249
Total Complaints
0
Investigations
23
Reported Crashes
17
Reported Fires
0
Reported Deaths