2023 TOYOTA RAV4 PRIME

2 recalls, 94 complaints - 41 TSBs - 5/5 safety rating

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

1,024,407 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner ... Read more

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional let... Read more

591,377 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

94 total complaints 3 crashes 2 fires 1 injuries

Top Reported Components

Component	Complaints
ENGINE	21
POWER TRAIN	11
UNKNOWN OR OTHER	10
ELECTRICAL SYSTEM	9
STEERING	7
FUEL/PROPULSION SYSTEM	4
AIR BAGS	4
BACK OVER PREVENTION	3
SEATS	3
SERVICE BRAKES	3

Incident date: Aug 8, 2026

MAP hose/sensor failure. Issue causes motorcycle to repeatedly stall while in motion. Dealer has confirmed this is a repeat issue, even after initial MAP hose recall has been performed. Had been inspected by the dealer multiple times. Vehicle is at the dealership now for this issue again. They ar... Read more

Incident date: Jul 2, 2026

The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 30 to 60 MPH, the emission warning light illuminated. The contact was concerned about the vehicle stalling while driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the... Read more

Incident date: Jul 2, 2026

The dash and front and rear lights keep going on and off. And I changed all my lights on from and rear and it still happens there is a smell coming from my glove box. I can show you in person so we can see what can be done to fix this problem.

Incident date: Jul 2, 2026

At least a half dozen times the car would brake automatically when nothing was in front of the car. The BRAKE warning light would appear on the dashboard as the car abruptly slowed down. The car slowed down but never came to a complete stop. This happened at various speeds. Once on the freeway at hi... Read more

Incident date: Dec 17, 2025

The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the 12.3-inch screen display of the instrument panel had turned blank. The lo... Read more

Incident date: Sep 11, 2025

The steering wheel has sticky spots and still continues to require extra effort to do small movements to remain on center. I’ve noticed this has happened to other Honda Civics. I would like my vehicle to get recalled to replace my steering. My car is under 100,000 miles and should not be having is... Read more

Incident date: Apr 7, 2026

Vehicle accelerated on its own. Only able to stop by turning off the ignition. It was cold at the time 8-15degrees F.

Incident date: Dec 1, 2025

We have experienced a mechanical issue with the harness system. Specifically, the straps become extremely difficult to tighten or loosen over time. To adjust them, I have to pull with the full force of a 200lb adult, to the point where it literally shakes the car. Despite following all manufacturer ... Read more

Incident date: Jan 19, 2026

For the past year my steering wheel gets stuck or feels sticky. Especially when I am driving at higher speeds of 45mph or above. It happens more so when the temperature outside is warmer or I have been driving on the highway. When I turn the wheels left to go around a curve, the wheel will stay when... Read more

Incident date: Dec 1, 2025

Vehicle: 2021 Jeep Grand Cherokee L Issue Type: Electrical System / Loss of Power / Braking System While operating my 2021 Jeep Grand Cherokee L on Interstate 40 at approximately 70 miles per hour, with two minor children in the vehicle, the vehicle suddenly and without any prior warning began to ... Read more

Incident date: Dec 1, 2025

Incident date: Oct 15, 2025

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Driver assist systems, including lane keeping assist, forward collision avoidance/braking system, and related exterior sensor systems, are malfunctioning. The lane assist system has taken unintended... Read more

Crash

Incident date: Oct 22, 2025

All Honda Sensing / ADAS safety warnings appear at the same time while driving or shortly after starting the vehicle. When this happens, all driver assistance systems are disabled, including: •Adaptive Cruise Control (ACC) •Lane Keeping Assist (LKAS) •Collision Mitigation Braking System (CMBS)... Read more

Incident date: Dec 29, 2025

The vehicle caught fire while in operation/driving and later engulfed entie cabin. No warning lamps, in-vehicle alerts, or other warning signs were activated or displayed. Car has not yet been inspected.

Fire

Incident date: Dec 29, 2025

This vehicle comes with idle stop. Many times especially at red light, the idle stop switches off the engine but then it does not restart automatically. We have to switch off the car and then restart it again. This takes some time. In the meantime, it is the panic with cars honking behind us.

Incident date: Dec 29, 2025

Incident date: Dec 15, 2025

I am reporting a repeated safety-related issue involving my 2021 Jeep Cherokee Overland. The vehicle has experienced ongoing engine misfires and overheating, which create unsafe driving conditions. The issue presents as follows: -Engine begins to misfire, causing rough operation and shaking. -Th... Read more

Incident date: Sep 15, 2025

My 2026 Hyundai Santa Fe has a dangerous power-fold feature for the middle row. This problem is making headlines in another model, the Hyundai Palisade, and for good reason. Why isn't the Santa Fe included in the recall(s) that are intended to correct the problem in the Palisade? In my vehicle, t... Read more

Incident date: Sep 15, 2025

The vehicle lost power and went into limp mode on 3/3. I had it transported to a dealership and they said there was metal containments in the motor. I got it back on 3/17 and they said all was well but it never drove right. It broke down again on 3/20 and the said the throttle body was out. Why had ... Read more

Incident date: Sep 15, 2025

Incident date: Dec 23, 2025

Subject: Safety Complaint – Premature Frame Failure on 2018 Ford F-150 Raptor (VIN: [XXX] ) To Whom It May Concern, I am submitting a formal safety complaint regarding my 2018 Ford F-150 Raptor, VIN: [XXX] , with approximately 99,700 miles. My vehicle has been diagnosed by a Ford-authorized ser... Read more

Incident date: Dec 23, 2025

My Escalade had just been into the dealer because the battery died at only 4200 miles. I drove away and after 10 minutes, I was getting warning messages that the engine was overheating and to turn the vehicle off immediately. I had to pull over on the freeway while listening to my engine knock and c... Read more

Incident date: Nov 1, 2025

The contact owns a 2012 Dodge Ram 1500. The contact stated that while driving approximately 65 MPH, the check engine warning light was flashing, and the vehicle unexpectedly decelerated. While depressing the accelerator pedal, the vehicle was shaking and continued decelerating. The vehicle was pulle... Read more

Incident date: Sep 11, 2025

On 7 March 2026 our Kia Sportage PHEV died its first time on the highway with less than 1000 miles on it. There were no warning lamps or messages before the issue happened. The car's acceleration pedal stopped working and it slammed us from 70mph to less than 20mph. It had a loud grinding noise and... Read more

Incident date: Aug 20, 2025

1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eli... Read more

Incident date: Jan 10, 2026

The contact owns a 2018 Mercedes-Benz GLE 350. The contact stated that while the vehicle was parked in a pharmacy parking lot with the hold feature engaged, the driver released the brake pedal. Immediately afterward, the vehicle suddenly accelerated forward approximately 75 feet. The driver attempte... Read more

Crash 1 injured

Incident date: Nov 23, 2025

Vehicle is experiencing sudden loss of drive power without warning. There is no error code, nor dashboard indicator (check Eng, etc.). It suddenly just loses power - engine still running. This loss of motive-power safety condition is identical to the fuel pump cavitation issue, consistent with the... Read more

Incident date: Jun 10, 2025

My vehicle started making a weird noise and when I took it to the shop, they told me my crankshaft has gone bad and I was lucky I caught it before the entire engine blew

Incident date: Jan 21, 2026

The contact owns a 2024 Nissan Rogue. The contact stated that while using the key fob to unlock the vehicle, the vehicle failed to open unless the key fob was nearby the front driver's side exterior door lock button. The contact stated that while idling, the steering wheel locked up on one occasion,... Read more

Incident date: Sep 11, 2025

Dodge Charger, 2016, won't turn on a list. Key is in the cup holder. On the driver's side also there are many videos showing this same issue with many dodge, twenty sixteen chargers.

Incident date: Feb 16, 2026

The Air Bag Service Warning Message and warning light is illuminated I took the car back to the dealership had it serviced and a month later the message and light are on again. The passenger Air Bag sensor is malfunctioning sometimes it doesn't detect the passenger most times it detects a passenger... Read more

Incident date: Jan 28, 2026

I periodically receive warnings for adaptive light malfunctions, headlight assistant malfunctions, active lane assist malfunctions, traffic sign recognition malfunctions, adaptive cruise assist malfunctions, and high beam assist malfunctions. The Audi dealer confirmed these issues and stated a solu... Read more

Incident date: Jan 28, 2026

My car die by itself when I was driving on a highway; screen shows oil pressure low. It has been haven electric problem many times.

Incident date: Sep 14, 2025

engine cut out on highway, check engine light flashing. Car would not exceed 50 mph on highway and would hesitate/jump trying to go up any hill/incline. Took to mechanic and vehicle had P1326 knock sensor code. There appears to be a service campaign (Campaign 966/T3G) for 2013-2018 Sanat Fe Sport ve... Read more

Incident date: Sep 11, 2025

Odometer Fraud. The contact purchased a 2011 Toyota Rav4. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 146,000. It was later discovered, upon checking with the local State Secretary, t... Read more

Incident date: Jan 17, 2026

After first month the trouble began. It’s a diesel. Many times this car has stalled in traffic — while stopped in traffic and while driving at high speeds. Everything just turns off and steering wheel locks up. It says to put in park. After many tries to start, it will turn back on. Has be... Read more

Incident date: Jan 4, 2026

I went out and got in my 2025 Nissan Roque in the garage. I opened the driver's side door, got in, closed the door and heard a loud explosion. My back window completely blew out! It was frightening! Glass is all over inside the back of my car and behind it. I'm thankful no one was in that whole... Read more

Incident date: Jan 4, 2026

The contact owns a 2022 Hyundai Tucson. The contact stated that while driving 15 MPH, the vehicle jerked right and inadvertently drove into a snowbank. The vehicle was taken to the residence and then towed to a dealer, where the failure could not be duplicated. The contact had not sustained injuries... Read more

Incident date: Jan 4, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable, but the failure became perman... Read more

Incident date: Oct 15, 2025

My 2014 Dodge Durango’s VIN is not listed as impacted by Safety Recall P14/NHTSA 14V-154. However, my vehicle is showing symptoms that match the problem described for that recall. I am requesting an investigation to determine if more VINs than originally impacted are affected by the problem desc... Read more

Incident date: Feb 9, 2026

The contact owns a 2018 GMC Terrain. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the vehicle while transitioning to 4WD. The contact continued driving and the driving sound became more frequent while shifting into 4WD. Upon inspecting the... Read more

Incident date: Jan 30, 2026

The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the bra... Read more

Incident date: Jan 30, 2026

8/28/23: fuel pump replacement at just 16 miles, 10/12/23: check engine light with no documented repair, only that the code was cleared and the vehicle test driven, 12/18/25: pre-delivery inspection revealed clicking noise while turning and a leaking oil pressure switch requiring replacement parts a... Read more

Incident date: Jan 30, 2026

Incident date: Nov 25, 2025

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonabl... Read more

Incident date: Nov 25, 2025

I am filing this complaint regarding my 2020 Range Rover Full Size Plug-In Hybrid, which has been inoperable for over three months due to ongoing fault codes and software-related issues. The vehicle has been at an authorized Land Rover dealer for an extended period. The dealer has confirmed they are... Read more

Incident date: Nov 25, 2025

Incident date: Dec 29, 2025

I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something wen... Read more

Showing 50 of 94 complaints.

NHTSA Safety Ratings, 2023 TOYOTA RAV4 PRIME

2023 Toyota RAV4 PRIME SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	13.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2023 TOYOTA RAV4 PRIME

41 manufacturer communications from 29 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	18
110000 ELECTRICAL SYSTEM	5
980000 UNKNOWN OR OTHER	3
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	1
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)	1
200000 WHEELS	1
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE	1
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS	1

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

980000 UNKNOWN OR OTHER

270000 LANE DEPARTURE

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

110000 ELECTRICAL SYSTEM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv

200000 WHEELS

TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re

280100 BACK OVER PREVENTION:SOFTWARE

TSB: Some 2023 model year GR Corolla, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles with multimedia version older than 1564 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camer

350000 EQUIPMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.

110000 ELECTRICAL SYSTEM

TSB: Some 2021 ? 2023 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? Hybri

TOYOTA RAV4 PRIME - All Years Overview

Complete safety history for the TOYOTA RAV4 PRIME across all model years (2021, 2024).

11 Total Recalls

298 Total Complaints

0 Investigations

18 Reported Crashes

5 Reported Fires

0 Reported Deaths

TOYOTA RAV4 PRIME - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	38	View
2023 (current)	2	94
2022	3	28	View
2021	4	138	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 TOYOTA RAV4 PRIME

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 TOYOTA RAV4 PRIME

Safety Technology

Technical Service Bulletins, 2023 TOYOTA RAV4 PRIME

Most Affected Components

TOYOTA RAV4 PRIME - All Years Overview

TOYOTA RAV4 PRIME - Year by Year

Other TOYOTA Models