2023 TOYOTA RAV4 PRIME

2 recalls — 89 complaints — 41 TSBs — 5/5 safety rating

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or di... Read more

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

1,024,407 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner ... Read more

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional let... Read more

591,377 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

89 total complaints 8 crashes 2 fires 5 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	18
UNKNOWN OR OTHER	11
ENGINE	11
POWER TRAIN	8
VEHICLE SPEED CONTROL	5
SERVICE BRAKES	5
LANE DEPARTURE: WARNING	4
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL	3
STEERING	3
AIR BAGS	3

Incident date: Dec 17, 2025

I own a 2022 GMC Sierra 1500 AT4. The vehicle developed a clear engine knocking noise. I first brought the vehicle to the dealership while under 150,000 miles for inspection related to a recall. The dealership only performed a computer scan and oil change and stated no issue was found. No mechanical... Read more

Incident date: Sep 11, 2025

In regards to recal 25TA08/25TB08, Toyota has yet to release a fix for the very critical digital instrument cluster going blank forever. I got a notice in the mail that they had a software update for me but when I was able to schedule an appointment with the dealer, the dealer advised that within 10... Read more

Incident date: Apr 7, 2026

Sunroof shattered (exploded) with a boom sound or gunshot when driving on highway.

Incident date: Dec 1, 2025

The 12.3-inch display of the instrument panel went blank when I was driving and away from home. Operating the vehicle with this display blank resulted in usafe diriving conditions including inability to see speed, gas tank status, charge status and all malfunction indicators. Since the malfunction o... Read more

Incident date: Jan 19, 2026

My 2023 RAV4 Prime is impacted by the 12.9" display screen issue currently under recall. After experiencing two incidents of my screen going blank, my dealership advised that my car was not safe to drive and I have been driving a dealer rental car for over 10 weeks now. This is not a satisfactory so... Read more

Incident date: Dec 1, 2025

The instrument cluster (combination meter) failed completely and without warning, going entirely blank. This eliminated all speedometer, warning light, and indicator functionality. The failure began occurring intermittently before becoming persistent. No warning lamps or messages preceded the failur... Read more

Incident date: Dec 1, 2025

Incident date: Oct 15, 2025

I was driving home and and out of no where my power steering went out, good thing I was driving slow and that no other cars was heading toward me, it was very difficult to keep my truck in my lane. I did get a warning light stating no power steering, I stop the truck when I got home and restarted i... Read more

Incident date: Oct 22, 2025

First I would get a check engine light and infotainment screen would go black and odometer started blinking. Restart required. Occasionally the key fob is not detected. Reset the check engine light twice. Once at Huntington Beach RAM and once at Sunnyvale Chrysler. Both times the technician was u... Read more

Incident date: Dec 29, 2025

On December 29, 2025, the 12.3-inch digital instrument cluster on my 2023 Toyota RAV4 Prime went completely blank upon startup. This failure immediately eliminated my ability to see the speedometer, fuel and battery levels, tire pressure warnings, and all critical brake and hybrid system malfunction... Read more

Incident date: Dec 29, 2025

Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza

Incident date: Dec 29, 2025

Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza

Incident date: Dec 15, 2025

The ptu, rear differential and the sensor are no good. The dead spot in the pedal has been there since it was bought brand new. The ptu bucking and banging into gear and power loss got worse and I have complained for 5 years to you about this specific vehicle. The badPTU resulted in the rear... Read more

Incident date: Sep 15, 2025

13.2 inch console display went blank on 9/15/25; remedy not available for over 6 months now; they still do not have a definite schedule to give me; toyota says to wait for another letter that should have been sent out months ago. Not sure if litigation is appropriate for this case.

Incident date: Sep 15, 2025

Incident date: Dec 23, 2025

When going over bumps while lightly pressing the brake (not hard) the anti lock brakes will kick on preventing you from stopping. Example, I was leaving the grocery store slowed down because the light was turning red, hit a minor bump and my brakes locked up and almost rear ended someone because my... Read more

Incident date: Dec 23, 2025

1 - The dashboard/head unit went black. Software failure. No longer able to see any metrics on the dashboard screen. Speed limit. Mileage. Electrical charge. Gas tank. Nothing. 2 - I literally cannot drive the car anymore, it's a safety issue. 3 - It's been at the dealership service center since Dec... Read more

Incident date: Nov 1, 2025

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that the vehicle had been at a dealer since November 2025, because of an instrument panel failure. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was no... Read more

Incident date: Sep 11, 2025

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that the instrument panel was not operating properly. The vehicle was taken to a dealer, and the dealer associated the failure with NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not ye... Read more

Incident date: Aug 20, 2025

APIM module has failed. very common on these models and should be recalled!

Incident date: Jan 10, 2026

Car has only 45,000 miles. Steering suddenly “sticks” on the highway. You have to apply pressure to break it out of sticking in the middle position. Seems to be EPS system. Saw on line that it’s a known issue.

Incident date: Nov 23, 2025

SEVERAL TIMES, I HAVE BEEN DRIVING, AND THE AUTO STOP SHUTS THE ENGINE DOWN, THEN IT WILL NOT RESTART. THIS HAS HAPPENED ON A VERY BUSY STATE ROUTE IN THE MIDDLE OF AN INTERSECTION, WHILE I HAVE MY YOUNG CHILDREN IN THE VEHICLE. THIS IS VERY CONCERNING AND A MOJOR SAFETY ISSUE FOR US.

Incident date: Jun 10, 2025

Hello, I has problems driving my car like by brakes braking out of nowhere. There was even a couple times I felt like the car swerved, even though I did not do anything to the steering wheel. Then I found out I had a recall that said not to drive the car because it was dangerous so I parked it in my... Read more

Incident date: Jan 21, 2026

-Transmission has been experiencing a very hard downshift intermittently as I am slowing down and/or coming to a stop AND when accelerating. Additionally it feels like it is jerking slightly repeatedly when moving slowly. -It is available for inspection. -When accelerating on the hwy or at interse... Read more

Incident date: Sep 11, 2025

The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa... Read more

Incident date: Feb 16, 2026

The Kia Connect fuse was confirmed by Gerald Kia of Naperville to cause a parasitic draw that cannot be fixed. The dealership had to remove the fuse after stating that no software update is yet available, and that numerous owners have had the issue. My car has died 7x with less than 7K miles on it a... Read more

Incident date: Jan 28, 2026

While driving at night all error light showed up. I slowed down to the side of the road and while I was slowing down the engine died. I tried to start the car which worked but when I pressed the gas the engine died again. Tried it two more times with the same results. Then turned the car and waited ... Read more

Incident date: Jan 28, 2026

The contact owns a 2023 Toyota Rav4 Prime. The contact stated that while driving out of a parking lot, the instrument cluster went blank. The contact used the cell phone for guidance while driving to the residence. There were no warning lights illuminated. The contact associated the failure with NHT... Read more

Incident date: Sep 14, 2025

Vehicle: 2021 Ford F-150 (VIN: [XXX] ). The vehicle has been undrivable due to since Aug 4, 2025 and is currently at a Ford dealer in Amarillo, TX. Ford/dealer state it is undrivable due to a recall condition and that parts are not available / no ETA for remedy. Component: rear axle nuts and axle s... Read more

Incident date: Sep 11, 2025

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the vehicle decelerated unintendedly. Additionally, the vehicle failed to exceed 42 MPH. Later in the day, the gea... Read more

Incident date: Jan 17, 2026

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that a technician went to the residence and diagnosed and determined that the A-pillar trim on... Read more

Incident date: Jan 4, 2026

There is an active recall on this car with no available remedy. Upon starting the car, the instrument panel/instrument cluster screen remains completely black and doesn't turn on. This means there is no way to see: (a) speedometer, (b) odometer, (c) tire pressure, (d) available fuel range, (e) ava... Read more

Incident date: Jan 4, 2026

I took my Bronco into Michigan City Ford for recall 25V273 repair. Shortly after this the front camera stopped working. I took it back in and they are saying the camera module is M2DZ-19H405-D has gone bad. They are saying this module controls front and rear camera but is not part of the recall. ... Read more

Incident date: Oct 15, 2025

After the engine replacement, the tractor continues to operate unreliably, and I cannot use it in my business because it is unreliable.

Incident date: Feb 9, 2026

I remote started my truck. I got in about 5 minutes later. When I shut the door the rear window, passenger side of the power sliding window blew out. GM says my VIN is not affected by the recall but my truck shows that it should have been part of the recall or customer satisfaction program. N1922656... Read more

Incident date: Jan 30, 2026

The vehicle has been brought to an authorized dealership for numerous service visits related to electrical system issues that ultimately affected the braking system. During one service visit, the vehicle was returned to me with multiple active dashboard warning lights illuminated related to the bra... Read more

Incident date: Jan 30, 2026

On Friday Jan 30 around 3pm, this Rav 4 entered the short drive way in front of the garage. The car stopped, the automatic garage door was engaged. Suddenly, the car advanced, passing through the opening garage door and into and through the back wall of the garage. This is a sustaining way for the s... Read more

Crash

Incident date: Jan 30, 2026

Crash

Incident date: Nov 25, 2025

The digital instrument cluster display failed completely while the vehicle was in operation. The speedometer, warning indicators, and safety alerts were not visible, making it unsafe to drive due to inability to monitor speed or receive critical warnings. There were no prior warning messages before ... Read more

Incident date: Nov 25, 2025

The contact owns a 2019 GMC Yukon. The contact stated that while driving approximately 5 MPH, a second vehicle traveling approximately 65 MPH crashed into the front drivers side of the vehicle. During the crash, the vehicle sustained severe front-end damage, but no airbags in the vehicle deployed. ... Read more

Crash 3 injured

Incident date: Dec 29, 2025

"Vehicle exhibits a severe RPM flutter and rhythmic harmonic vibration at idle. These symptoms are consistent with manufacturing defects in the connecting rod and crankshaft currently under NHTSA RQ26001 and EA25-007 investigations for the GM 6.2L L87 engine. The defect presents a substantial risk o... Read more

Incident date: Dec 20, 2025

Took my 2020 Escape into dealer due to recall #23B56/23V502 . Dealer stated that the door needs replacement , this was on Oct 22 ,2025. As of Jan 30 , 2026 Ford has yet to send part. I contacted Ford Customer Service on Jan 26 , 2026 and again on Feb 2, 2026 . They can't give me a date as to when pa... Read more

Incident date: Dec 15, 2025

Recall 25TB08 is affecting the vehicle. Driver display is dead, will not display. No speedometer, no fuel quantity, no battery level, no tire pressure or engine check lights, etc. Toyota does not have a fix and dealer I purchased the vehicle from will not repair/replace defective components.

Incident date: Dec 15, 2025

The contact owns a 2022 Kia Niro. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. Additionally, there was a delay with the image appea... Read more

Incident date: Dec 15, 2025

Incident date: Jan 22, 2026

Odometer Fraud. The contact purchased a 2010 Ford Explorer. The contact discovered a mileage discrepancy after purchasing the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 150,000. Most recently, the contact downloaded the Ford App, and when the maint... Read more

Showing 50 of 89 complaints.

NHTSA Safety Ratings — 2023 TOYOTA RAV4 PRIME

2023 Toyota RAV4 PRIME SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	13.3%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins — 2023 TOYOTA RAV4 PRIME

41 manufacturer communications from 29 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	18
110000 ELECTRICAL SYSTEM	5
980000 UNKNOWN OR OTHER	3
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	1
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)	1
200000 WHEELS	1
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE	1
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS	1

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

RL: The supply of Smart Keys available for Toyota vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

DP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a s

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

980000 UNKNOWN OR OTHER

270000 LANE DEPARTURE

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

110000 ELECTRICAL SYSTEM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program Multiple Models and Model Years

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv

200000 WHEELS

TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re

280100 BACK OVER PREVENTION:SOFTWARE

TSB: Some 2023 model year GR Corolla, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles with multimedia version older than 1564 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camer

350000 EQUIPMENT

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

TI: TECHNICAL INSTRUCTIONS FOR 23TJ01 Second Key Delivery Program

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced. In several cases, it was found that

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.

110000 ELECTRICAL SYSTEM

TSB: Some 2021 ? 2023 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? Hybri

TOYOTA RAV4 PRIME — All Years Overview

Complete safety history for the TOYOTA RAV4 PRIME across all model years (2021–2024).

11 Total Recalls

293 Total Complaints

0 Investigations

30 Reported Crashes

8 Reported Fires

0 Reported Deaths

TOYOTA RAV4 PRIME — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	38	View
2023 (current)	2	89
2022	3	28	View
2021	4	138	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 TOYOTA RAV4 PRIME

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2023 TOYOTA RAV4 PRIME

Safety Technology

Technical Service Bulletins — 2023 TOYOTA RAV4 PRIME

Most Affected Components

TOYOTA RAV4 PRIME — All Years Overview

TOYOTA RAV4 PRIME — Year by Year

Other TOYOTA Models