2021 TOYOTA RAV4 PRIME

4 recalls, 138 complaints - 183 TSBs

ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module contained within the DC-DC converter may have been damaged during production, which can result in an ele... Read more

Consequence

A short circuit can cause the DC-DC converter to overheat, increasing the risk of a vehicle fire.

Remedy

Owners are advised not to charge their vehicles when the ambient air temperature is below or expected to drop below 41 degrees Fahrenheit (5 degrees Celsius). Dealers will replace the DC-DC converter, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Toy... Read more

43,442 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the ... Read more

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.

16,679 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Defect Description

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the... Read more

Consequence

Driving with a deactivated stability control system increases the risk of a crash.

Remedy

Dealers will update the Skid Control ECU software, free of charge. Owner notification letters were mailed May 27, 2022. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 22TA03. Lexus' number for this recall is 22LA01.

458,110 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl... Read more

Consequence

Adjusting the horizontal headlight beam can increase glare, reducing the visibility of an oncoming driver or the vehicle operator, increasing the risk of a crash.

Remedy

Toyota will notify owners, and dealers will close the aiming caps on the headlights, free of charge. The recall began January 6, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TA15.

413 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

138 total complaints 13 crashes 3 fires 13 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	21
ENGINE	15
FUEL/PROPULSION SYSTEM	13
ELECTRICAL SYSTEM	13
STEERING	10
SERVICE BRAKES	9
AIR BAGS	6
STRUCTURE:BODY	6
FORWARD COLLISION AVOIDANCE: WARNINGS	4
POWER TRAIN	4

Incident date: May 4, 2026

I was merging onto the highway in my 2024 GMC Sierra 2500HD AT4X equipped with the 6.6L Duramax engine at about 50mph when the gauge cluster emitted a “Reduced Acceleration Drive With Care” message followed by a check engine light. The check engine light presented indicated a “P0747” and “... Read more

Incident date: May 4, 2026

EPS steering rack stopped working. It began as an intermittent problem, with the power steering getting stiff on occasion, it quickly progressed to a regular problem. Makes the truck difficult to steer while driving slowly, especially in parking lots which makes it hard to safely maneuver. It starte... Read more

Incident date: May 1, 2026

Something needs to be done because Toyota is stalling on sending out a critical safety component that has been recalled in thousands of vehicles. It is the HV floor wire connector, when the corrosion is beyond repair, the parts have been back ordered for months. Toyota and dealerships are not approv... Read more

Incident date: Apr 29, 2026

On 3/17/26, my husband and I started heading N on RT 83 to a medical appointment in our 2025 Honda CR-V Touring Sport. We were doing between 40 to 50 miles/hr. Twenty minutes later, we smelled faint smoke which was attributed to the trucks driving around us. Upon exit to our next route we immedia... Read more

Fire

Incident date: May 2, 2026

The contact owns a 2021 INFINITI QX50. The contact stated while operating the vehicle at an undisclosed speed, she stated she heard a loud sound coming from the motor, she pulled over and attempt to restarted the vehicle but it would not turn on. The vehicle was towed where it was diagnosed that the... Read more

Incident date: Apr 30, 2026

Defective sway bar links

Incident date: Apr 28, 2026

Driver’s seatbelt: This issue occurred twice. The first time, the car was parked; when I attempted to pull the seatbelt, it would not extend and instead locked in place. The second time occurred after I summoned the car. Again, I was unable to pull the seatbelt out. Because the vehicle was stopped... Read more

Incident date: Apr 28, 2026

Toe link failed on the driver rear side. My vehicle went out of control, veered over adjacent lanes, over the bike path, onto the side walk and back onto the road and side walk. I was left with a sore neck for several days, my apple watch kept trying to call 911 thinking I was in an accident. Anyo... Read more

Crash 1 injured

Incident date: Feb 23, 2026

This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle imme... Read more

Incident date: Dec 2, 2025

Reduced engine power warning light came on at approximately 7600 miles on our new 2025 Yukon xl. Dealer inspected and ultimately decided the engine needs to be replaced due to crankshaft end play out of spec. This is a know GM issue. Incorrect thrust bearing was installed from the factory. Gm did no... Read more

Incident date: Dec 2, 2025

Incident date: Sep 8, 2025

Unknown. Steering wheel sticks most days. Happens especially when turning and driving around a curb. Have felt this multiple times a day.

Incident date: Jul 24, 2025

Fuel system failed carbon and shut off without any notification while driving two times put me at risk of getting hit both times as the vehicle was not in a safe spot. This has been confirmed at the dealership where my vehicle is at this point. It has been inspected by the dealership in Georgetown, ... Read more

Incident date: Dec 9, 2024

On [XXX] I took a trip with family through Ohio from Pennsylvania. While truck was in adaptive cruise control on highway, phantom braking occurred where truck slowed down from 70mph to about 60mph 5 times. No objects or vehicles in front of truck or around truck during the braking. The weather was ... Read more

Incident date: Dec 9, 2024

The engine seems to be burning oil. After my last oil change, I had to replace three quarts of oil after driving 2,500 miles. Once previously, the engine oil got dangerously low (no oil showing on dipstick) even without the vehicle giving any indication of low oil. This could lead to engine failure ... Read more

Incident date: Dec 9, 2024

The passenger side headlight assembly has a led daytime running light strip that has burnt out and is a common issue with this model car

Incident date: Dec 23, 2024

Power windows and power mirror buttons stopped working and then “Service power steering now” message came on and the steering wheel is locked and very hard to turn. The electrical wiring for the windows run through the power steering gear. The vehicle has not been inspected or repaired

Incident date: Dec 15, 2022

Flowmark of Kansas city Missouri built my company a truck. When adding an upfit body (AKA septic tank skid unit) there was no motor carrier calculation done for the rear axle weight. Upon my arrival to pick up the truck I could see that the rear axle was overloaded. Addressed with flowmark and they ... Read more

Incident date: Dec 15, 2022

I just learned from my Mechanic that the Frame Corrosion is bad. The frame was inspected by Vanderstyne (now West Herr) Toyota on 06/20/2020. It passed the Inspection at that time, so they did not do anything. But within 4.5 years and only a little more than 6,000 miles driving since then - this cor... Read more

Incident date: Dec 15, 2022

Dashboard warning lights all light up at once. Flickering on and off. Lights turn on and off inside car, it unlocks and locks car on it’s own. Says key is not close to car when trying to turn on car. Alarm goes off randomly once parked and locked.

Incident date: Oct 4, 2024

When parked and opening the drivers door or rear passenger doors, the front passenger door will unlatch. Something is setting off the relay to open the front door when other doors open. Does not happen 100% of the time, but 50%+

Incident date: Jul 19, 2024

The vehicle has loss of power and goes into limp mode unexpectedly. It has done this numerous times on the interstate and regular roads. It is a safety hazard. This has occurred on several dates and we were lucky to be able to pull over safely. We we traveling in Georgia last month and Nissan didn't... Read more

Incident date: May 13, 2024

Driver side door hinge failure, dealer said driver side door needs to be replaced and passenger side needs pins. Hard to accept this isn’t a recall based on all the occurrences I’ve read on various ford blogs. Would have expected it would be. Disappointed in NHTSA, not looking after the consumer... Read more

Incident date: May 13, 2024

unknown

Incident date: May 13, 2024

unknown

Incident date: May 14, 2024

Our 5th wheel RV has had frame flex (frame failure) 4 separate times. The manufacturer has "fixed" it 3 times unsuccessfully. We have just owned this for 3 years and due to the length of time in between reporting to the manufacturer and waiting for repairs, the RV has been broken more than not durin... Read more

Incident date: May 14, 2024

The contact's employer owns a 2019 RAM 3500. The contact stated that while an employee was driving at approximately 35 MPH, the steering wheel became inoperable, the vehicle went off-road and crashed into a tree, swiping the passenger's side mirror, the front passenger's hubcap, and the bed of the ... Read more

Crash 1 injured

Incident date: May 14, 2024

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasona... Read more

Incident date: Jul 12, 2023

The contact owns a 2020 Lincoln Navigator. The contact stated while at a complete stop, the vehicle shut off inadvertently. The contact stated that the vehicle restarted upon pressing the Push to Start button. The contact stated upon depressing the accelerator pedal, the vehicle jerked, was sluggish... Read more

Incident date: Jul 12, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d... Read more

Incident date: Jul 11, 2023

P0299 turbocharger underboost condition.

Incident date: Jan 20, 2022

The passenger sliding door locked is stuck locked and the door will not open.

Incident date: Jan 20, 2023

This is a follow up to issue 11584898. Tesla Service states that due to the seat belt fault, the vehicle is not safe to drive until repair is complete. Tesla is also not providing a loaner vehicle until the vehicle is repaired. This puts many Model 3 and Model Y Drivers at risk due to limited Tesla ... Read more

Incident date: Jul 11, 2023

Broken rear coil spring requiring replacement of both rear springs. The springs were replaced at the state safety inspection in August 2023. The broken parts were not retained. Failure of part could have resulted in loss of control of the vehicle. The work was completed by an independent garage. ... Read more

Incident date: Jul 12, 2023

The bike was on motion at 50 mph, fortunately on a rural road with no traffic. There was a sudden drastic decrease in engine power and no throttle response. Trouble lights went off. Was able to safely pull over to the side of the road and turn the bike completely off. Multiple DCTs thrown. After ab... Read more

Incident date: Mar 1, 2023

The contact owns a 2021 Toyota Rav4 equipped with Michelin Tires, Tire Line: Primacy MXV4, Tire Size: 225/65/R17, DOT Number: (N/A). The contact stated that while having routine maintenance at the local dealer, the contact was informed that the driver's side and passenger's front tire threads were a... Read more

Incident date: Jul 1, 2023

See attached document for complaint

Incident date: Jul 1, 2023

Cabin boom noise reported from the first day of ownership whenever driving the vehicle under 50mph. Noise is a low bass frequency below 30hz that reverberates throughout entire vehicle, causing severe ear pain, headaches, nausea, and disorientation. The only way to tolerate driving this vehicle is t... Read more

Incident date: Feb 29, 2024

Steering power assist deactivated suddenly with no advance warning while driving in traffic. Warning lamps on dash lit concurrently. Steering still functional with higher level of driver effort. Under the circumstances, no real danger. Curvy road at speed would be dangerous. Vehicle currently a... Read more

Incident date: Feb 22, 2024

Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty. 1st vehicle with this problem, and now my 2nd Jeep Compass has this issue ... Read more

Incident date: Feb 22, 2024

Incident date: Feb 15, 2024

I received a notice from Tesla for recall No. 23V-838 for my 2017 Tesla Model X - P100D. The notice states that I should check if my software version is "2023.44.30" or a later release. Unfortunately, the 2017 Model X is on a different update schedule, as it has different computer and sensor systems... Read more

Incident date: Feb 9, 2024

The airbag sensor in my passenger seat has failed. I have been quoted approximately $2000 to repair this. However researching online I see BMW Service Bulletin SB-[XXX] which indicates this may be a widespread problem? [XXX] I am concerned to take passengers in the vehicle as I do not know if the... Read more

Incident date: Feb 9, 2024

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that t... Read more

Incident date: Feb 1, 2024

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m... Read more

Incident date: Jan 29, 2024

On January 21, 2024, I was driving the Palisade about 80 miles away from home when I got Engine Overheated message multiple times. The temperature gage would go up and to max then goes down multiple times. Finally it was discovered that the coolant was leaking. The vehicle had about 31,000 miles.... Read more

Incident date: Jan 24, 2024

The engine consistently consumes too much oil between service events. The low oil light comes on. I had this problem for over 8 years and the dealership said it was not a problem until now and they want me to pay for it. The oil control rings have been clogged since 2016 and progressively gotten ... Read more

Incident date: Jul 12, 2023

The contact owns a 2013 Honda Accord. The contact stated while driving at various speeds, the steering wheel independently jerked to the right. There was no warning light illuminated. The vehicle was taken to a dealer and was diagnosed with a defective electric power steering (EPS) gear box. The man... Read more

Showing 50 of 138 complaints.

NHTSA Safety Ratings, 2021 TOYOTA RAV4 PRIME

2021 Toyota RAV4 PRIME SUV AWD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2021 TOYOTA RAV4 PRIME

183 manufacturer communications from 97 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	35
350000 EQUIPMENT	23
060000 ENGINE AND ENGINE COOLING	8
160000 STRUCTURE	8
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	6
980000 UNKNOWN OR OTHER	6
353000 EQUIPMENT:ELECTRICAL	5
356000 EQUIPMENT ADAPTIVE/MOBILITY	5

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

OBSOLETE NOTICE March 11, 2024: This bulletin is now obsolete. Please see T-SB-0013-24.

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

060000 ENGINE AND ENGINE COOLING

DP: Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience.

100001 HYBRID PROPULSION SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w

980000 UNKNOWN OR OTHER

030000 SERVICE BRAKES, HYDRAULIC

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

110000 ELECTRICAL SYSTEM

270000 LANE DEPARTURE

110000 ELECTRICAL SYSTEM

TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (

119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

110000 ELECTRICAL SYSTEM

TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

980000 UNKNOWN OR OTHER

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

060000 ENGINE (PWS)

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

980000 UNKNOWN OR OTHER

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

346000 COMMUNICATION:MANUFACTURER TELEMATICS

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

TSB: Some 2020 ? 2023 model year Highlander Hybrid and 2021 ? 2023 model year RAV4 Hybrid, RAV4 Prime, Sienna Hybrid, and Venza Hybrid vehicles may exhibit a MIL ON condition with one or both of the following Diagnostic Trouble Codes (DTCs)

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060694 (SAE code P0606) (Control Module Processor Unexpected Operation) present. The Hybrid Vehicle Control Computer log

162900 STRUCTURE:BODY:ROOF AND PILLARS

DL: Although the roof rails are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs rela

980000 UNKNOWN OR OTHER

162900 STRUCTURE:BODY:ROOF AND PILLARS

RL: The specific condition covered by this program is roof rail water leaks from the roof rail mounting clips due to deterioration of the seal of the roof rail clips. If a water leak has been verified, the vehicle will be inspected and repa

980000 UNKNOWN OR OTHER

162900 STRUCTURE:BODY:ROOF AND PILLARS

TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit water entry from one or more roof rail garnish clips. Follow the procedures in this bulletin to address this condition.

980000 UNKNOWN OR OTHER

160100 STRUCTURE:CRITICAL FASTENERS

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for

280000 BACK OVER PREVENTION

TSB: Some 2019 ? 2021 model year RAV4 and RAV4 Hybrid and 2021 model year RAV4 Prime vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repai

060000 ENGINE AND ENGINE COOLING

TT: On some 2021-2022MY Highlander HV, RAV4 HV, RAV4 Prime and Venza models, the connector cover for the Under Floor Wire Harness for the Rear Motor Generator may have the appearance of being damaged or missing

110000 ELECTRICAL SYSTEM

TSB: Some 2021 ? 2023 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? Hybri

060000 ENGINE AND ENGINE COOLING

TSB: Some 2021 model year RAV4 Prime vehicles may store Diagnostic Trouble Code (DTC) P1CE931 (Charger Cooler Fan Revolution Sensor No Signal). Some vehicles may also exhibit a longer charging period or reduced charging efficiency. The char

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to

070000 FUEL SYSTEM, GASOLINE

TSB: Some 2021 model year RAV4 Prime vehicles may exhibit one or more of the following conditions: ?The climate control system is NOT cooling or heating. ?MIL ON with one or more of the following Diagnostic Trouble Code(s) (DTC[s]): o

110000 ELECTRICAL SYSTEM

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used

110000 ELECTRICAL SYSTEM

TSB: Some 2021 ? 2022 model year RAV4 Prime XSE grade vehicles equipped with a 6.6 kW electric vehicle charger sub-assembly may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0D2A19 ? Hybri

060000 ENGINE AND ENGINE COOLING

TT: After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087. Upon investigation, it is found that the engine ECU has been damaged and needs to be replaced (Fig 1). In several cases, it was fo

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h

220000 SEATS

TT: Some vehicles may exhibit seat memory switch function inoperative condition if the Seating Position Control ECU is not initialized. The Pre-Delivery Service (PDS) bulletin (link below) instructs technicians to perform this initializ

221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

110000 ELECTRICAL SYSTEM

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TSB: When certain vehicle ECUs are replaced, the ECU security key must be written in order for that ECU to communicate on the vehicle network. The Techstream Software Health Check Results screen has been enhanced to help identify if a repla

110000 ELECTRICAL SYSTEM

TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a depleted 12V auxiliary battery when in IG-OFF due to a condition in which the Hybrid Vehicle Electronic Control Unit (HV ECU) does not sleep. The HV ECU may not sleep if any of

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

110000 ELECTRICAL SYSTEM

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

110000 ELECTRICAL SYSTEM

DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices

110000 ELECTRICAL SYSTEM

TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a short humming/buzzing noise upon startup (Ready ON) with the compressor on. Follow the Repair Procedure in this bulletin to address this condition.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

138400 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SSC: Toyota Over-The- Air (OTA) Pilot Program Team Members SPECIAL SERVICE CAMPAIGN 22TC01

273000 LANE DEPARTURE: BLIND SPOT DETECTION

TSB: Some 2021 ? 2022 model year RAV4 Prime vehicles equipped with a Blind Spot Monitor (BSM) may exhibit a BSM outer mirror indicator that stays on without a vehicle in the detection area after being passed by a vehicle. Follow the Repai

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

060000 ENGINE AND ENGINE COOLING

353000 EQUIPMENT:ELECTRICAL

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

110000 ELECTRICAL SYSTEM

SSC: SPECIAL SERVICE CAMPAIGN 22TC01 Over-the-Air (OTA) pilot program. This pilot program would enable you to complete Special Service Campaign 22TC01 for DCM (Data Communication Module) Reprogramming for Safety Connect, which includes yo

140000 AIR BAGS

150000 SEAT BELTS

180000 VEHICLE SPEED CONTROL

TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking.

280000 BACK OVER PREVENTION

110000 ELECTRICAL SYSTEM

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

RL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices d

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: Some 2021 model year RAV4 Prime vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P0CDF72 (SAE code P0CE0) (Hybrid/EV Battery Cooling Magnetic Valve Actuator Stuck Open) present. The Amplifier Assy, Air Conditi

071420 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

110000 ELECTRICAL SYSTEM

TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem

118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

110000 ELECTRICAL SYSTEM

TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Mu

350000 EQUIPMENT

060000 ENGINE (PWS)

110000 ELECTRICAL SYSTEM

TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body

160000 STRUCTURE

350000 EQUIPMENT

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

162300 STRUCTURE:BODY:DOOR

TSB: Some 2019 ? 2022 model year RAV4 and RAV4 Hybrid, and 2021 ? 2022 model year RAV4 Prime vehicles may exhibit a sloshing or splashing noise from inside one or more door panels when driving, opening and/or closing a door, and/or braking.

Showing 100 of 183 bulletins.

TOYOTA RAV4 PRIME - All Years Overview

Complete safety history for the TOYOTA RAV4 PRIME across all model years (2021, 2024).

11 Total Recalls

298 Total Complaints

0 Investigations

18 Reported Crashes

6 Reported Fires

0 Reported Deaths

TOYOTA RAV4 PRIME - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	2	38	View
2023	2	94	View
2022	3	28	View
2021 (current)	4	138

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 TOYOTA RAV4 PRIME

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 TOYOTA RAV4 PRIME

Safety Technology

Technical Service Bulletins, 2021 TOYOTA RAV4 PRIME

Most Affected Components

TOYOTA RAV4 PRIME - All Years Overview

TOYOTA RAV4 PRIME - Year by Year

Other TOYOTA Models