2023 TOYOTA COROLLA CROSS

4 recalls, 349 complaints - 33 TSBs

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.... Read more

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

1,716 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS:FRONTAL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air ba... Read more

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will... Read more

12,575 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

STEERING:COLUMN

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the... Read more

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

152,927 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

AIR BAGS:FRONTAL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply wi... Read more

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

96,007 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

Complaint Statistics

349 total complaints 27 crashes 2 fires 22 injuries

Top Reported Components

Component	Complaints
ENGINE	58
ELECTRICAL SYSTEM	39
POWER TRAIN	28
UNKNOWN OR OTHER	25
SERVICE BRAKES	21
AIR BAGS	18
STEERING	17
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	15
FUEL/PROPULSION SYSTEM	13
VEHICLE SPEED CONTROL	11

Incident date: Aug 3, 2026

The contact owns a 2021 Jeep Cherokee. The contact stated that while merging onto a two-lane highway, there was an abnormal banging sound coming from the vehicle. There was no warning light illuminated. The vehicle lost motive power but was driven in LIMP Mode to the nearest dealer. Prior to the fai... Read more

Incident date: Jun 17, 2026

Unexpected acceleration

Crash

Incident date: Jun 1, 2026

See attached document for complaint.

Incident date: Mar 28, 2026

I've sent earlier not sure if it went through transmission dropingvout of gear at any time putting my. Life in danger, and family, hope I don't end up needing a lawyer if a major fatality happens

Incident date: Mar 28, 2026

I've sent earlier not sure if it went through transmission dropingvout of gear at any time putting my. Life in danger, and family, hope I don't end up needing a lawyer if a major fatality happens

Incident date: Mar 28, 2026

I've sent earlier not sure if it went through transmission dropingvout of gear at any time putting my. Life in danger, and family, hope I don't end up needing a lawyer if a major fatality happens

Incident date: May 3, 2026

We bought our car in April, 2024 from Wellesley Volkswagen, [XXX] . The car has a problem with the windshield wiper Control (safety standard 101?). The car’s windshield wiper stalk is on the right side of the steering wheel. Moving the stalk up or down activates the front wipers. Pulling the stal... Read more

Incident date: May 3, 2026

The hood latch cable snapped preventing the hood from being opened in the event of an engine fire. The dealer stated this is a common issue with this make and model vehicle.

Incident date: May 3, 2026

I have a 2023 Telluride awd. I only have 25000 miles on the vehicle since i dont drive much. I went on a trip with family and the first time a person sat in my drivers side, 2nd row seating, the seat belt wont retract.

Incident date: Feb 13, 2026

Transmission is failing recall part is unavailable. I was driving my car and it just stopped. It wouldn’t go forward. It wouldn’t go backwards and it said on my information screen to have my transmission serviced..

Incident date: Feb 13, 2026

The contact owns a 2026 Tesla Model Y. The contact stated that the trunk release button was removed. The contact stated that the manufacturer no longer produced vehicles with a trunk release. The contact was concerned that a child might become trapped in the trunk. No warning lights were illuminated... Read more

Incident date: Feb 13, 2026

The backup camera image flickers or does not appear at all (blue screen). This is a known design defect that Volvo will repair by installing what they call an equalizer in the camera harness. It is not a replacement of an existing part, it is a part they add. The cost is several hundred dollars f... Read more

Incident date: Jul 17, 2023

Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera... Read more

Incident date: Mar 30, 2026

The components involved are the automatic emergency braking (AEB) system and the airbag system. During the collision, the AEB system did not activate, and the airbags did not deploy. The vehicle is available for inspection upon request. I was driving on a main roadway with no stop signs or traffic ... Read more

Crash

Incident date: Mar 30, 2026

Crash

Incident date: Mar 30, 2026

Starting in Oct or Nov 2025 I noticed that my car was not starting right away when i put the key in the ignition, then a couple of weeks later my car began to shake when i started to drive and then would stop. My dad who is a retired mechanic stated that i was low on coolant, so he filled it and the... Read more

Incident date: Aug 6, 2025

The vehicle experienced a sudden and complete loss of steering control during normal driving on a public roadway. The steering wheel became extremely difficult to turn, and the vehicle became immobilized, creating a serious risk of collision and injury. The vehicle was towed to an authorized RAM de... Read more

Incident date: Oct 19, 2025

On October 17, 2025, while using Full Self-Driving (FSD) mode on my 2021 Tesla Model S Plaid, the car failed to stop at two red lights within a three-hour period. In each case, the car attempted to drive through the intersection even though the signal was solid red. I intervened manually and applied... Read more

Incident date: Sep 20, 2025

The 2024 Honda Odyssey has an idle-stop feature which is hesitating too much and risking stalling at intersections. Honda tried to blame it on the battery but even Honda has tested the battery as fine. The 2025 model has a software fix to disable the idle-stop when the AC is running hard and this ... Read more

Incident date: Sep 20, 2025

Both rear coil springs broke which the Audi shop has said is very rare to have happened

Incident date: Aug 29, 2025

The screen continues to not turn on with my Model Y. This is making it a dangerous situation with backing out of my house and while I’m at the store. Additionally, I can’t tell the speed I’m going or if there are any problems with the car while driving. I’ve gone back to Tesla multiple times... Read more

Incident date: Aug 31, 2025

We have been keeping up with all maintenance and oil changes. We have only driven the car for less than a year. At time of oil change; the oil has been low, resulting in OVER oil consumption; Requiring an extra quart of oil to be added between oil changes. When we purchased the vehicle, there was an... Read more

Incident date: Aug 31, 2025

Incident date: Aug 29, 2025

The car only has 73, 000 miles on it and Toyota said it needs a new transmission. The car starting making a "whining" sound on acceleration so we took it into Toyota for diagnostic. We also found out that the Rav 4, Sequoia and Tacoma were all recalled for this same year for transmission issues. ... Read more

Incident date: Aug 29, 2025

Incident date: Aug 31, 2025

Incident date: Jul 23, 2025

The contact owned a 2021 RAM 1500. The contact stated that while driving at 35 MPH, another vehicle collided with his vehicle on the front passenger side of the vehicle after running a red light. The driver's side air bags did deploy but failed to inflate. The contact stated that he sustained injuri... Read more

Crash 1 injured

Incident date: Jul 23, 2025

The contact owns a 2022 Chevrolet Colorado. The contact stated that the back-over prevention camera intermittently failed to operate as needed, with a distorted image displayed on the screen. The failure became more frequent, and the screen eventually appeared blank while shifted in reverse(R). The ... Read more

Incident date: Jul 23, 2025

When going over a bump/rough pavement at a slow speed and applying the brakes, there is a loud grinding noise and vibration on the brake pedal. The vehicle does not brake as fast as normal. This leads to extended braking distance. This has happened three times to us and haven’t been able to recrea... Read more

Incident date: Sep 5, 2025

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I w... Read more

Incident date: Aug 11, 2025

I know there is a bulletin out from Ford about the PCM , where it says recall on the bottom, yet unannounce. This mimics the issues with the torque converter, the ones that I have in my 2019 lincoln nautilus. About two months ago, I felt a kick. where It thought I had been hit by another car, it w... Read more

Incident date: Jul 25, 2025

My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening recently and i have rebooted the system and followed the Audi/reddit forums to seek any help but no resolution. It seems most of the 2020 Audis are facing similar issues. This issue i... Read more

Incident date: Jul 25, 2025

I was driving down I-635 (Dallas) at 70mph on Friday 7/25 when my Tahoe started shaking, knocking and had complete engine failure. I managed to regain control and slow to the service road. Thankfully the car next to me was paying attention & swerved to avoid me, but honked at me the entire time. T... Read more

Incident date: Jul 25, 2025

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds, there was an abnormal sou... Read more

Incident date: Jul 11, 2025

I leased a 2023 Audi A4 with 0 miles. At ~10,000 miles my car automatically shut down electronically I have photo evidence of this. This happened again recently at ~45,000 miles, I almost got into a severe car accident and possibly died. This happened on the highway driving in the left lane. I tried... Read more

Incident date: Jun 7, 2025

BMW has issued an update to their software. There is a setting on the car where you press auto H and if you press the break, it will stop as if it’s parked now. This software update has a bug and nkw this feature turns off even though you have it set, so you think you’re parking and you press th... Read more

Incident date: Jun 7, 2025

Incident date: Jun 3, 2025

I was driving and wrecked into a sign because I was unable to stop and the vehicle caught on fire under the hood.

Fire

Incident date: May 6, 2025

The contact owns a 2021 Ford F-150. The contact stated that upon taking the vehicle for the State Inspection, the contact was informed that the computer failed to communicate with the State Inspection testing equipment. Due to the issue, the vehicle failed the State Inspection. There were no warning... Read more

Incident date: May 6, 2025

Sometimes I see the engine ligth when I drive to long

Incident date: Feb 6, 2025

While driving on the interstate, my vehicle started losing speed. I pulled over to the shoulder of the interstate and put in neutral so I could coast further to the exit ramp where I would be in a safer location. My vehicle has 14037 miles on the odometer and has now gone through 2 engines. It ha... Read more

Incident date: Feb 6, 2025

Incident date: Jan 23, 2023

I was driving down the street at about 35mph and brakes engaged.

Incident date: Dec 15, 2024

While driving accelerator pedal became unresponsive. Steering and brakes still worked so I was able to coast to the side of the road. After shutting off the vehicle and restarting everything was fine.

Incident date: Dec 7, 2024

I bought this car it was used by two other owners. I bought a new battery for this car but there is some kind of electrical problem with smell coming from vents and the radio system keeps shutting off.. keeps giving me a message on the screen that says shit off admission or restart engine to save ba... Read more

Incident date: Dec 7, 2024

The seat belt on the driver’s side of my 2014 Jeep Grand Cherokee Laredo has a cracked plastic guide, which has caused the seat belt to stop retracting properly. This malfunction compromises the functionality of the seat belt, making it unsafe for use and posing a serious risk in the event of an a... Read more

Incident date: Dec 7, 2024

Incident date: Dec 3, 2024

2021 Toyota Tacoma OR coolant bypass joint leaks at only 47800 miles. The cost of repair is $1490.36

Incident date: Dec 3, 2024

Seat belt anchor to vehicle on driver side of vehicle frayed and broke away with normal routine use.

Showing 50 of 349 complaints.

NHTSA Safety Ratings, 2023 TOYOTA COROLLA CROSS

2023 Toyota COROLLA CROSS SUV AWD

Category	Rating
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2023 TOYOTA COROLLA CROSS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (AV-S10) (Front-Wheel Drive)	31.0	33.0	32.0	Regular	$2,100

CO2 Emissions: 275.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2023 TOYOTA COROLLA CROSS

33 manufacturer communications from 19 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
140000 AIR BAGS	6
270000 LANE DEPARTURE	5
110000 ELECTRICAL SYSTEM	2
130000 VISIBILITY	1
136000 VISIBILITY:WINDSHIELD WIPER/WASHER	1
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	1
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE	1
061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL	1

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

TSB: A head unit software update is now available for 2023 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, and Mirai vehicles equipped with Toyota Multimedia (earlier than version 2050). This software update i

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,

270000 LANE DEPARTURE

TSB: Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message

110000 ELECTRICAL SYSTEM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

030000 SERVICE BRAKES, HYDRAULIC

140000 AIR BAGS

RL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. Due to the programming of the software within the for

270000 LANE DEPARTURE

DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning, and more. Due to inappropriate programming of the software with

140000 AIR BAGS

270000 LANE DEPARTURE

140000 AIR BAGS

TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY

140000 AIR BAGS

TI: TECHNICAL INSTRUCTIONS FOR 23TC01 TOYOTA SAFETY SENSE INOPERATIVE INTERMITTENTLY

270000 LANE DEPARTURE

260000 FORWARD COLLISION AVOIDANCE

118000 ELECTRICAL SYSTEM:SOFTWARE

270000 LANE DEPARTURE

140000 AIR BAGS

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

140000 AIR BAGS

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

350000 EQUIPMENT

180000 VEHICLE SPEED CONTROL

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

980000 UNKNOWN OR OTHER

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

TSB: Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Serv

200000 WHEELS

TSB: Some 2023 ? 2024 model year Toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: When setting up the Toyota Audio Multimedia (21MM) user profile, if the QR code is not working please use the following recommendations.

130000 VISIBILITY

TSB: Some 2022 ? 2023 model year Corolla Cross vehicles may exhibit an intermittent condition during windshield wiper operation where the stop and start system does one or both of the following: ?Does not restart the engine. ?Reactivate

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

061400 ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

TT: Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message ?Engine Maintenance Required Visit Your Dealer? on the combination meter

010000 STEERING

TSB: Some 2021 ? 2023 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. Techstream software has been modified to i

TOYOTA COROLLA CROSS - All Years Overview

Complete safety history for the TOYOTA COROLLA CROSS across all model years (2022, 2023).

6 Total Recalls

571 Total Complaints

0 Investigations

35 Reported Crashes

3 Reported Fires

0 Reported Deaths

TOYOTA COROLLA CROSS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	44	View
2025	0	32	View
2024	0	68	View
2023 (current)	4	349
2022	2	78	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
PRIUS	365	15,456	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 TOYOTA COROLLA CROSS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 TOYOTA COROLLA CROSS

Safety Technology

EPA Fuel Economy, 2023 TOYOTA COROLLA CROSS

Technical Service Bulletins, 2023 TOYOTA COROLLA CROSS

Most Affected Components

TOYOTA COROLLA CROSS - All Years Overview

TOYOTA COROLLA CROSS - Year by Year

Other TOYOTA Models