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NHTSA Campaign 23V864000

AIR BAGS:FRONTAL

Issued by Toyota Motor Engineering & Manufacturing · Reported Dec 20, 2023 · 12,575 vehicles affected

What's wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Vehicles affected by this recall

Make Model Year Units
TOYOTA COROLLA CROSS 2022 12,575
TOYOTA COROLLA CROSS 2023 12,575

Source: NHTSA Campaign 23V864000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.