2015 TOYOTA AVALON

2 recalls — 50 complaints

20V024000 Jan 17, 2020
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
Remedy: Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
2,891,976 vehicles affected
15V728000 Nov 3, 2015
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.
Remedy: Toyota will notify owners, and dealers will replace certain PCS components, free of charge. The recall began on July 28, 2016. Owners may contact Toyota at 1-888-270-9371. Toyota's numbers for this campaign are F1V and F2E.
30,812 vehicles affected
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Jan 6, 2026
Odometer Fraud. The contact purchased a 2015 Toyota Avalon. The contact stated that while attempting to register the vehicle, the contact noticed that the title listed the mileage at 133,510, with the note " Not the Actual Mileage" next to the mileage. It was later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 133,510, and it was later discovered that the Carfax report listed the mileage at 251,617. The Carfax report also displayed that the vehicle was sold at an auto auction on 11/25/2025. Additionally, the contact stated that while his daughter was driving the vehicle on the same day of purchase, the vehicle shuddered and hesitated to respond. The contact stated that the check engine warning light and the traction control warning light illuminated, and the vehicle was shifting significantly hard. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired.
POWER TRAIN Jan 6, 2026
Odometer Fraud. The contact purchased a 2015 Toyota Avalon. The contact stated that while attempting to register the vehicle, the contact noticed that the title listed the mileage at 133,510, with the note " Not the Actual Mileage" next to the mileage. It was later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 133,510, and it was later discovered that the Carfax report listed the mileage at 251,617. The Carfax report also displayed that the vehicle was sold at an auto auction on 11/25/2025. Additionally, the contact stated that while his daughter was driving the vehicle on the same day of purchase, the vehicle shuddered and hesitated to respond. The contact stated that the check engine warning light and the traction control warning light illuminated, and the vehicle was shifting significantly hard. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired.
FORWARD COLLISION AVOIDANCE Aug 14, 2025
The contact owns a 2015 Toyota Avalon. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The contact stated that the brake warning light illuminated, and the brake independently activated. The vehicle was taken to a specialty brake shop, where it was diagnosed that the brake actuator had failed, causing the ABS system to activate independently. The vehicle was repaired. On the drive back to the residence, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with brake master cylinder failure. The brake booster, gasket, and brake actuator were replaced. The contact stated that two weeks later, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed and DTC: C1441 and C1431 were retrieved, indicating an issue with the ABS system lateral acceleration sensor circuit or the brake booster. The dealer became aware that the front bumper bracket had paint on the part that did not allow for the vehicle to brake correctly. The brake pedal support assembly with sensor was replaced, and the paint was removed. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V728000 (FORWARD COLLISION AVOIDANCE). The manufacturer was made aware of the failure. The failure mileage was 83,829.
SERVICE BRAKES, HYDRAULIC Aug 14, 2025
The contact owns a 2015 Toyota Avalon. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The contact stated that the brake warning light illuminated, and the brake independently activated. The vehicle was taken to a specialty brake shop, where it was diagnosed that the brake actuator had failed, causing the ABS system to activate independently. The vehicle was repaired. On the drive back to the residence, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with brake master cylinder failure. The brake booster, gasket, and brake actuator were replaced. The contact stated that two weeks later, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed and DTC: C1441 and C1431 were retrieved, indicating an issue with the ABS system lateral acceleration sensor circuit or the brake booster. The dealer became aware that the front bumper bracket had paint on the part that did not allow for the vehicle to brake correctly. The brake pedal support assembly with sensor was replaced, and the paint was removed. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V728000 (FORWARD COLLISION AVOIDANCE). The manufacturer was made aware of the failure. The failure mileage was 83,829.
AIR BAGS May 15, 2025
Accident June 12, 2024 air bag did not deploy. hit on passenger side no air bags deployed. Air bag not able to be reset
Crash
UNKNOWN OR OTHER May 4, 2025
05/04/2025 First of all, we love our Avalon. However, for the last 6 months or so, water is getting in the car and ends up soaking the carpet on the left front floorboard carpet. We have checked everything we can think of to find the source of the leak but was uneasily. We had to have some scratches fixed and took the car to a body shop to see if they could find the source of the leak. They sprayed water on the sunroof for about an hour but no water leaked inside. We have also taken the car to the local Toyota Dealership (Sheehy Toyota in the Fredericksburg area, they could not find the source of the leak. It rained here (Fredericksburg, VA last night and the left front floorboard was soaked. I need help finding the source of the leak(s) so we can continue enjoying our Avalon. Any help would be appreciated. Thank you, [XXX] [XXX] Phone number [XXX] (cell phone) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL May 4, 2025
05/04/2025 First of all, we love our Avalon. However, for the last 6 months or so, water is getting in the car and ends up soaking the carpet on the left front floorboard carpet. We have checked everything we can think of to find the source of the leak but was uneasily. We had to have some scratches fixed and took the car to a body shop to see if they could find the source of the leak. They sprayed water on the sunroof for about an hour but no water leaked inside. We have also taken the car to the local Toyota Dealership (Sheehy Toyota in the Fredericksburg area, they could not find the source of the leak. It rained here (Fredericksburg, VA last night and the left front floorboard was soaked. I need help finding the source of the leak(s) so we can continue enjoying our Avalon. Any help would be appreciated. Thank you, [XXX] [XXX] Phone number [XXX] (cell phone) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
LANE DEPARTURE: BLIND SPOT DETECTION May 4, 2025
05/04/2025 First of all, we love our Avalon. However, for the last 6 months or so, water is getting in the car and ends up soaking the carpet on the left front floorboard carpet. We have checked everything we can think of to find the source of the leak but was uneasily. We had to have some scratches fixed and took the car to a body shop to see if they could find the source of the leak. They sprayed water on the sunroof for about an hour but no water leaked inside. We have also taken the car to the local Toyota Dealership (Sheehy Toyota in the Fredericksburg area, they could not find the source of the leak. It rained here (Fredericksburg, VA last night and the left front floorboard was soaked. I need help finding the source of the leak(s) so we can continue enjoying our Avalon. Any help would be appreciated. Thank you, [XXX] [XXX] Phone number [XXX] (cell phone) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TIRES:SIDEWALL Oct 3, 2023
I have tire size P225 / 45 R 18. Michelin Primacy mxm4. The compalint tire exploded at 65 MPH (the speed limit). The falure caused the car to swerve into the next lane which was occupied by another car at the time. My safety was at risk when I momemtarily lost control of the vehicle and others were at risk when I enetred an occupied lane. Problem was inspected and confirmed by Mavis (formerly NTB) in Keller TX. The only warning was that a couple of weeks prior to the incident while rotating my tires the Mavis location found a bubble in the sidewall of another tire (not the one that exploded) that was in the same lot as the one that exploded. It was replaced under the warranty. I now beleive that the entire lot of tires are defective and have asked for a completely new set of tires.
VEHICLE SPEED CONTROL Sep 8, 2023
The contact owns a 2015 Toyota Avalon. The contact stated while pulling into a parking space, the vehicle accelerated unintendedly, drove over the curb, and crashed into bushes. The air bags did not deploy. The contact did not sustain any injuries. There was no police report filed. The contact was able to drive the vehicle to the residence. The vehicle was then taken to the dealer, where she informed that the VIN was not included in a recall related to the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,400.
Crash
SERVICE BRAKES Apr 25, 2023
While driving the pre-collision system (PCS) turns on unexpectedly, without any warning lights or sounds, and applies the brakes. This happens when I am driving in traffic with plenty of space between the car in front of me. I typically drive between 3-6 seconds behind the car in front of me to allow for at least 300 feet in space when driving at highway speeds. Despite leaving plenty of room for cars in front of me, on multiple occasions the car has started braking abruptly while going anywhere between 50, 40, 30, or 20 miles per hour. This can be verified for inspection upon request. Despite there being a recall for my specific year, make, and model car (2015 Toyota Avalon) for this exact issue my VIN number is not covered. Toyota is requiring me to pay out of pocket for them to 1) determine if its malfunctioning and 2) replace the system, which is a huge conflict of interest. Even though the Driver's Manual says that I can disable the PCS by clicking on the PCS on/off button within the driver's glovebox, there is no such button, only a blank button cover. Not having the ability to disable the PCS system, or worse, allowing it to continue braking while I'm driving is a serious hazard. The car can start braking while I am accelerating to merge onto expressway on-ramps, or while changing lanes at the same speed of traffic. The car can also unexpectedly brake while cars are traveling too close behind me. I want to know why my VIN was not included in the initial recall and why I now have to pay to have it looked at or repaired when its clearly malfunctioning and can't be turned off as the Driver's Manual says it can. I should not have to pay $175 an hour for several hours for a Toyota dealership to diagnosis it and then another $175 an hour for 2.5 hours for them to install the fix and whatever the new component costs. I recently bought this car at 35,500 miles and the issue immediately started occurring just as the warranty expired at 36,000 miles.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Apr 25, 2023
While driving the pre-collision system (PCS) turns on unexpectedly, without any warning lights or sounds, and applies the brakes. This happens when I am driving in traffic with plenty of space between the car in front of me. I typically drive between 3-6 seconds behind the car in front of me to allow for at least 300 feet in space when driving at highway speeds. Despite leaving plenty of room for cars in front of me, on multiple occasions the car has started braking abruptly while going anywhere between 50, 40, 30, or 20 miles per hour. This can be verified for inspection upon request. Despite there being a recall for my specific year, make, and model car (2015 Toyota Avalon) for this exact issue my VIN number is not covered. Toyota is requiring me to pay out of pocket for them to 1) determine if its malfunctioning and 2) replace the system, which is a huge conflict of interest. Even though the Driver's Manual says that I can disable the PCS by clicking on the PCS on/off button within the driver's glovebox, there is no such button, only a blank button cover. Not having the ability to disable the PCS system, or worse, allowing it to continue braking while I'm driving is a serious hazard. The car can start braking while I am accelerating to merge onto expressway on-ramps, or while changing lanes at the same speed of traffic. The car can also unexpectedly brake while cars are traveling too close behind me. I want to know why my VIN was not included in the initial recall and why I now have to pay to have it looked at or repaired when its clearly malfunctioning and can't be turned off as the Driver's Manual says it can. I should not have to pay $175 an hour for several hours for a Toyota dealership to diagnosis it and then another $175 an hour for 2.5 hours for them to install the fix and whatever the new component costs. I recently bought this car at 35,500 miles and the issue immediately started occurring just as the warranty expired at 36,000 miles.
SERVICE BRAKES Mar 6, 2023
The contact owns a 2015 Toyota Avalon. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
AIR BAGS Mar 6, 2023
The contact owns a 2015 Toyota Avalon. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately and made an abnormal sound. Additionally, the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
UNKNOWN OR OTHER Apr 7, 2022
Front windshield seems to be failing. Glass along perimeter where Windshields sits / mounts onto the body of the car its failing. The glass seems to be delaminating in various spots along the entire perimeter. Please review photos. I have contacted Toyota Corporate about this and they could not careless. Their response for me was to go pound sand.
STRUCTURE:BODY Nov 25, 2021
The body of the car, clunks when making a right or left turn while leaving the road and entering a slightly raised or lowered entry. A very clear clunk sound occcurs emanating from the overhead, just behind the driver's seat. It doesn't happen every time, but is increasing in frequency. I don't know if this is or will be a safety risk. This has not been witnessed or confirmed by Toyota and cannot be verified by inspection because it is inaccessible, behind the overhead. It first occurred and was reported around the 50,000mi servicing.
TIRES Oct 31, 2021
Tire Size 225/45 R 18. The tire had slightly over 3,000 miles on it. 1. Rear driver side tire that is in my possession and available for inspection, but is in 2 parts. 2. My wife and I traveled from Brandon, MS to Birmingham, Al for a medical appointment early the next day. In Tuscaloosa, Al driving in right hand lane approximately 60 MPH the handling became rough, the tire blew out, causing loss of control and throwing the vehicle in center lane, fortunately no other vehicle was there, I regained control and moved to side of road without out any physical injury. 3. After attempting to change the tire, a wrecker had to be called and towed to the only tire store open, Firestone. The technician removed the tire and said the tire separated and was replaced with a new tire. 4. Upon returning home, the tire was taken to my dealer who inspected the tire, said it was too torn up (2 pieces) to tell if it was structural failure and Continental would not do anything. He said if tires fail it is in 1st 1,000 miles and something must have been hit. I advise that nothing was hit, that Continental needed to know about the tire. He offered no further assistance. 5. Tuscaloosa & Birmingham are roughly 50 miles apart, a little prior to reaching Tuscaloosa, the low tire sensor came on, which it will do occasionally, did not notice any change in how the vehicle handled and planned to have it checked out at a Continental dealer in Birmingham the next day.
STEERING Oct 21, 2021
The steering tilt lock mechanism is failing. Vibrates loose while driving. It is a non-wear item. Toyota had to recall 2009-2012 models of Avalon for the same problem. My vehicle is a 2015 and is out of warranty and only has 50,000 miles. I did have a service center check it and they confirmed the problem. You can repair this non-wear item you must replace the complete steering column assembly. With parts and labor the cost is @ $1500. Whatever they did to redesign the mechanism since the 2012 model year to fix the problem was not effective. Toyota responded to my letter and declined to take any responsibility.
SEATS:FRONT ASSEMBLY:POWER ADJUST Apr 26, 2021
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE CONTROL CASING FOR THE ELECTRONIC ADJUSTABLE SEATS LOOSENED AND DETACHED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SAVANNAH TOYOTA (11101 ABERCORN ST, SAVANNAH, GA 31419 ) WHO REPLACED THE CASING HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
TIRES:TREAD/BELT Apr 14, 2021
HAVE TOYO EXTENSA AS II TIRES ON CAR WITH APPROXIMATELY 10,000 MILES ON TIRES. ON INTERSTATE 69 IN HOUSTON RUSH HOUR WITHOUT WARNING THE LEFT REAR PASSENGER TIRE BLEW OFF RIM. LEFT AT 70MPH WITH ONLY RIM ON THE BACK TIRE. I DID SAFELY PULL OVER AND NO HARM TO MYSELF OF VEHICLE. THE TIRE ONLY HAD RUBBER LEFT AROUND RIM. WAS IF TIRE WAS A PIECE OF PAPER THAT BLEW AWAY. NO EXPLOSION, NO LOW TIRE NOTICE ON CAR PRIOR TO TIRE COMING OFF THE RIM. THERE WAS NO OTHER SIGNS OF TROUBLE LIKE CAR CAR SHAKING, WOBBLING OR ANY OTHER WARNING. I DO HAVE PICTURE OF RIM AND WILL KEEP REMAINING 3 TIRES. I HAVE NEW PURCHASED NEW TIRES.
TIRES:SIDEWALL Apr 14, 2021
HAVE TOYO EXTENSA AS II TIRES ON CAR WITH APPROXIMATELY 10,000 MILES ON TIRES. ON INTERSTATE 69 IN HOUSTON RUSH HOUR WITHOUT WARNING THE LEFT REAR PASSENGER TIRE BLEW OFF RIM. LEFT AT 70MPH WITH ONLY RIM ON THE BACK TIRE. I DID SAFELY PULL OVER AND NO HARM TO MYSELF OF VEHICLE. THE TIRE ONLY HAD RUBBER LEFT AROUND RIM. WAS IF TIRE WAS A PIECE OF PAPER THAT BLEW AWAY. NO EXPLOSION, NO LOW TIRE NOTICE ON CAR PRIOR TO TIRE COMING OFF THE RIM. THERE WAS NO OTHER SIGNS OF TROUBLE LIKE CAR CAR SHAKING, WOBBLING OR ANY OTHER WARNING. I DO HAVE PICTURE OF RIM AND WILL KEEP REMAINING 3 TIRES. I HAVE NEW PURCHASED NEW TIRES.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Apr 14, 2021
HAVE TOYO EXTENSA AS II TIRES ON CAR WITH APPROXIMATELY 10,000 MILES ON TIRES. ON INTERSTATE 69 IN HOUSTON RUSH HOUR WITHOUT WARNING THE LEFT REAR PASSENGER TIRE BLEW OFF RIM. LEFT AT 70MPH WITH ONLY RIM ON THE BACK TIRE. I DID SAFELY PULL OVER AND NO HARM TO MYSELF OF VEHICLE. THE TIRE ONLY HAD RUBBER LEFT AROUND RIM. WAS IF TIRE WAS A PIECE OF PAPER THAT BLEW AWAY. NO EXPLOSION, NO LOW TIRE NOTICE ON CAR PRIOR TO TIRE COMING OFF THE RIM. THERE WAS NO OTHER SIGNS OF TROUBLE LIKE CAR CAR SHAKING, WOBBLING OR ANY OTHER WARNING. I DO HAVE PICTURE OF RIM AND WILL KEEP REMAINING 3 TIRES. I HAVE NEW PURCHASED NEW TIRES.
SERVICE BRAKES Jun 10, 2020
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP IMMEDIATELY CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE BRAKE SENSOR WARNING LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. TOYOTA OF IRVING LOCATED AT 1999 W AIRPORT FWY, IRVING, TX 75062, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
UNKNOWN OR OTHER May 27, 2020
ON MAY 25TH, 2020 I WAS PULLING INTO A TACO BELL DRIVE THROUGH. IT WAS LOCATED UP A LITTLE HILL. AS I DROVE UP THE HILL I HIT A LITTLE CURBING. I BACKED UP AND ADJUSTED THE CAR TO MISS THE CURB. WHEN I PUT THE CAR INTO DRIVE IT LURCHED FORWARD AT A HIGH SPEED. SEEING I WAS GOING TO HIT THE CAR IN FRONT, I HIT MY BRAKES. THE CAR DID NOT STOP UNTIL I HAD HIT THE CAR IN FRONT WITH A LOT OF FORCE. THAT CAR WAS THROWN INTO THE TRUCK IN FRONT OF IT. THAT WAS THE BEGINNING OF A HUGE SCARE! I PUT THE CAR IN REVERSE SO I COULD OBSERVE THE DAMAGE TO MY CAR THE CAR IN FRONT OF ME. WHEN I DID SO THE CAR ACCELERATE AT FULL SPEED IN REVERSE GOING BACK DOWN THE HILL AND HEADED STRAIGHT FOR A DRUGSTORE. THE CAR WAS MAKING A WHIRING SOUND, LIKE WHEN YOU REV UP THE ENGINE. I PUSHED THE BRAKES TO THE FLOOR BUT THE CAR WOULD NOT STOP BUT KEEP GOING FASTER! I PUMPED THE BRAKES SOME MORE BUT IT WOULD NOT STOP. WHEN I SAW I WAS HEADED INTO THE STORE, I TURNED THE WHEELS TO AVOID IT AND TRIED BRAKING AGAIN WITHOUT STOPPING. I FINALLY HIT THE STOP ENGINE BUTTON BUT NOT BEFORE THE CAR HIT A PARKED TRUCK IN THE STORE LOT WHICH STOPPED IT. IT WAS THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD. I AM NOW AFRAID TO GET INTO A CAR. I WAS TOO UPSET TO TAKE PHOTOS. I WILL LIST THE CRASH REPORT IN THE FILE BELOW. *TR *BF *TR
Crash
ENGINE May 27, 2020
ON MAY 25TH, 2020 I WAS PULLING INTO A TACO BELL DRIVE THROUGH. IT WAS LOCATED UP A LITTLE HILL. AS I DROVE UP THE HILL I HIT A LITTLE CURBING. I BACKED UP AND ADJUSTED THE CAR TO MISS THE CURB. WHEN I PUT THE CAR INTO DRIVE IT LURCHED FORWARD AT A HIGH SPEED. SEEING I WAS GOING TO HIT THE CAR IN FRONT, I HIT MY BRAKES. THE CAR DID NOT STOP UNTIL I HAD HIT THE CAR IN FRONT WITH A LOT OF FORCE. THAT CAR WAS THROWN INTO THE TRUCK IN FRONT OF IT. THAT WAS THE BEGINNING OF A HUGE SCARE! I PUT THE CAR IN REVERSE SO I COULD OBSERVE THE DAMAGE TO MY CAR THE CAR IN FRONT OF ME. WHEN I DID SO THE CAR ACCELERATE AT FULL SPEED IN REVERSE GOING BACK DOWN THE HILL AND HEADED STRAIGHT FOR A DRUGSTORE. THE CAR WAS MAKING A WHIRING SOUND, LIKE WHEN YOU REV UP THE ENGINE. I PUSHED THE BRAKES TO THE FLOOR BUT THE CAR WOULD NOT STOP BUT KEEP GOING FASTER! I PUMPED THE BRAKES SOME MORE BUT IT WOULD NOT STOP. WHEN I SAW I WAS HEADED INTO THE STORE, I TURNED THE WHEELS TO AVOID IT AND TRIED BRAKING AGAIN WITHOUT STOPPING. I FINALLY HIT THE STOP ENGINE BUTTON BUT NOT BEFORE THE CAR HIT A PARKED TRUCK IN THE STORE LOT WHICH STOPPED IT. IT WAS THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD. I AM NOW AFRAID TO GET INTO A CAR. I WAS TOO UPSET TO TAKE PHOTOS. I WILL LIST THE CRASH REPORT IN THE FILE BELOW. *TR *BF *TR
Crash
SERVICE BRAKES May 27, 2020
ON MAY 25TH, 2020 I WAS PULLING INTO A TACO BELL DRIVE THROUGH. IT WAS LOCATED UP A LITTLE HILL. AS I DROVE UP THE HILL I HIT A LITTLE CURBING. I BACKED UP AND ADJUSTED THE CAR TO MISS THE CURB. WHEN I PUT THE CAR INTO DRIVE IT LURCHED FORWARD AT A HIGH SPEED. SEEING I WAS GOING TO HIT THE CAR IN FRONT, I HIT MY BRAKES. THE CAR DID NOT STOP UNTIL I HAD HIT THE CAR IN FRONT WITH A LOT OF FORCE. THAT CAR WAS THROWN INTO THE TRUCK IN FRONT OF IT. THAT WAS THE BEGINNING OF A HUGE SCARE! I PUT THE CAR IN REVERSE SO I COULD OBSERVE THE DAMAGE TO MY CAR THE CAR IN FRONT OF ME. WHEN I DID SO THE CAR ACCELERATE AT FULL SPEED IN REVERSE GOING BACK DOWN THE HILL AND HEADED STRAIGHT FOR A DRUGSTORE. THE CAR WAS MAKING A WHIRING SOUND, LIKE WHEN YOU REV UP THE ENGINE. I PUSHED THE BRAKES TO THE FLOOR BUT THE CAR WOULD NOT STOP BUT KEEP GOING FASTER! I PUMPED THE BRAKES SOME MORE BUT IT WOULD NOT STOP. WHEN I SAW I WAS HEADED INTO THE STORE, I TURNED THE WHEELS TO AVOID IT AND TRIED BRAKING AGAIN WITHOUT STOPPING. I FINALLY HIT THE STOP ENGINE BUTTON BUT NOT BEFORE THE CAR HIT A PARKED TRUCK IN THE STORE LOT WHICH STOPPED IT. IT WAS THE MOST FRIGHTENING EXPERIENCE I HAVE EVER HAD. I AM NOW AFRAID TO GET INTO A CAR. I WAS TOO UPSET TO TAKE PHOTOS. I WILL LIST THE CRASH REPORT IN THE FILE BELOW. *TR *BF *TR
Crash
AIR BAGS Mar 11, 2020
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE IN FRONT OF HER MADE AN ABRUPT STOP; CAUSING HER TO REAR END THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED. THE CONTACT NOR THE OTHER DRIVER WERE INJURED DUE TO THE ACCIDENT AND NO MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INITIALLY ABLE TO DRIVE THE VEHICLE HOME; LATER ON, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA RECALL NUMBER: 20V024000 (AIR BAGS) WHICH SHE ASSOCIATED WITH HER FAILURE. THE CONTACT SPOKE WITH DOWNTOWN TOYOTA OF OAKLAND (4145 BROADWAY, OAKLAND, CA 94611) AND MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821) WHERE SHE WAS INFORMED THAT THE PARTS REMAIN UNAVAILABLE FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash
SEAT BELTS Mar 6, 2020
TOYOTA HAS ISSUED A RECALL NOTICE WHICH STATES THAT THERE WILL BE SEVERAL MONTHS UNTIL A DEFECT IS DEALT WITH THAT COULD CAUSE A FATALITY AND IN THE MEANTIME RENDERS THE CAR WORTHLESS.
AIR BAGS Mar 6, 2020
TOYOTA HAS ISSUED A RECALL NOTICE WHICH STATES THAT THERE WILL BE SEVERAL MONTHS UNTIL A DEFECT IS DEALT WITH THAT COULD CAUSE A FATALITY AND IN THE MEANTIME RENDERS THE CAR WORTHLESS.
SERVICE BRAKES Feb 11, 2020
ON FEB. 5, 2020 AT ABOUT 6:30 AM, MY WIFE WAS PULLING UP BEHIND CARS STOPPED AT A RED LIGHT, AS SHE APPLIED THE BRAKES TO STOP, THE CAR SUDDENLY ACCELERATED, SHE PRESSED THE BRAKES AS HARD AS SHE COULD, THE CAR CONTINUED TO DRIVE FORWARD HITTING THE CAR AHEAD OF HER IN LINE. SHE COULD HEAR THE CAR ENGINE RACING AND TRIED TO PUT THE CAR IN PARK, BUT IT WENT INTO REVERSE AND RAPIDLY MOVED BACKWARDS, EVEN WITH HER FOOT ON THE BRAKE, HIT THE CAR BEHIND HER. SHE THAN ONCE AGAIN TRIED TO UP THE CAR IN PARK, BUT PUT IT BACK IN DRIVE AND THE OUR CAR ACCELERATED FORWARD AGAIN FILL SPEED HITTING THE CAR AHEAD FOR A SECOND TIME, ALL THE TIME HOLDING HER FOOT DOWN AS HARD AS SHE COULD ON THE BRAKE. AFTER HITTING THE CAR AHEAD FOR THE SECOND TIME, SHE PUSHED THE ENGINE STOP BUTTON AND THE ENGINE STOPPED RUNNING AT FULL RPM. SHE NOTED THAT THERE THE FRONT TIRES WERE SMOKING ALOT SINCE THE TIRES WERE ROTAING EVEN THOUGH THE CAR WAS AT A STOP, DUE TO THE ENGINE RACING FULL RPM. POLICE WERE CALLED AND THEY DISPATCHED A TOW TRUCK FOR OUR CAR. THE POLICE NEVER ARRIVED, THE TOW TRUCK LOADED OUR CAR AND TOWED IT TO THE AAA STORAGE YARD .
Crash
VEHICLE SPEED CONTROL Feb 11, 2020
ON FEB. 5, 2020 AT ABOUT 6:30 AM, MY WIFE WAS PULLING UP BEHIND CARS STOPPED AT A RED LIGHT, AS SHE APPLIED THE BRAKES TO STOP, THE CAR SUDDENLY ACCELERATED, SHE PRESSED THE BRAKES AS HARD AS SHE COULD, THE CAR CONTINUED TO DRIVE FORWARD HITTING THE CAR AHEAD OF HER IN LINE. SHE COULD HEAR THE CAR ENGINE RACING AND TRIED TO PUT THE CAR IN PARK, BUT IT WENT INTO REVERSE AND RAPIDLY MOVED BACKWARDS, EVEN WITH HER FOOT ON THE BRAKE, HIT THE CAR BEHIND HER. SHE THAN ONCE AGAIN TRIED TO UP THE CAR IN PARK, BUT PUT IT BACK IN DRIVE AND THE OUR CAR ACCELERATED FORWARD AGAIN FILL SPEED HITTING THE CAR AHEAD FOR A SECOND TIME, ALL THE TIME HOLDING HER FOOT DOWN AS HARD AS SHE COULD ON THE BRAKE. AFTER HITTING THE CAR AHEAD FOR THE SECOND TIME, SHE PUSHED THE ENGINE STOP BUTTON AND THE ENGINE STOPPED RUNNING AT FULL RPM. SHE NOTED THAT THERE THE FRONT TIRES WERE SMOKING ALOT SINCE THE TIRES WERE ROTAING EVEN THOUGH THE CAR WAS AT A STOP, DUE TO THE ENGINE RACING FULL RPM. POLICE WERE CALLED AND THEY DISPATCHED A TOW TRUCK FOR OUR CAR. THE POLICE NEVER ARRIVED, THE TOW TRUCK LOADED OUR CAR AND TOWED IT TO THE AAA STORAGE YARD .
Crash
FUEL/PROPULSION SYSTEM Feb 11, 2020
ON FEB. 5, 2020 AT ABOUT 6:30 AM, MY WIFE WAS PULLING UP BEHIND CARS STOPPED AT A RED LIGHT, AS SHE APPLIED THE BRAKES TO STOP, THE CAR SUDDENLY ACCELERATED, SHE PRESSED THE BRAKES AS HARD AS SHE COULD, THE CAR CONTINUED TO DRIVE FORWARD HITTING THE CAR AHEAD OF HER IN LINE. SHE COULD HEAR THE CAR ENGINE RACING AND TRIED TO PUT THE CAR IN PARK, BUT IT WENT INTO REVERSE AND RAPIDLY MOVED BACKWARDS, EVEN WITH HER FOOT ON THE BRAKE, HIT THE CAR BEHIND HER. SHE THAN ONCE AGAIN TRIED TO UP THE CAR IN PARK, BUT PUT IT BACK IN DRIVE AND THE OUR CAR ACCELERATED FORWARD AGAIN FILL SPEED HITTING THE CAR AHEAD FOR A SECOND TIME, ALL THE TIME HOLDING HER FOOT DOWN AS HARD AS SHE COULD ON THE BRAKE. AFTER HITTING THE CAR AHEAD FOR THE SECOND TIME, SHE PUSHED THE ENGINE STOP BUTTON AND THE ENGINE STOPPED RUNNING AT FULL RPM. SHE NOTED THAT THERE THE FRONT TIRES WERE SMOKING ALOT SINCE THE TIRES WERE ROTAING EVEN THOUGH THE CAR WAS AT A STOP, DUE TO THE ENGINE RACING FULL RPM. POLICE WERE CALLED AND THEY DISPATCHED A TOW TRUCK FOR OUR CAR. THE POLICE NEVER ARRIVED, THE TOW TRUCK LOADED OUR CAR AND TOWED IT TO THE AAA STORAGE YARD .
Crash
UNKNOWN OR OTHER Dec 23, 2019
I WAS HEADING DOWN SNOW GEESE SOUTH IN DUCK N.C. TO TURN LEFT ONTO WOOD DUCK DRIVE. AS I APPROACHED THE TURN, MY BRAKES FAILED AND I WENT INTO THE PARKING AREA OF 1324 DUCK ROAD. I COULD HIT A PARKED TRUCK OR HOUSE. I HIT THE TRUCK. THE AIRBAGS DIDNT DEPLOY. NONE OF THEM. IT WAS A HEAD ON COLLISION. MY CAR WAS TOTALED. THE POLICE SHOWED UP AND WERE SUPRISED THAT THERE WERE NO AIRBAGS. THIS CONCERNS ME GREATLY. THE BRAKES FAILING WAS SCARY ENOUGH, BUT ABSOLUTELY NO AIRBAGS! *DSY
Crash 1 injured
SERVICE BRAKES Dec 23, 2019
I WAS HEADING DOWN SNOW GEESE SOUTH IN DUCK N.C. TO TURN LEFT ONTO WOOD DUCK DRIVE. AS I APPROACHED THE TURN, MY BRAKES FAILED AND I WENT INTO THE PARKING AREA OF 1324 DUCK ROAD. I COULD HIT A PARKED TRUCK OR HOUSE. I HIT THE TRUCK. THE AIRBAGS DIDNT DEPLOY. NONE OF THEM. IT WAS A HEAD ON COLLISION. MY CAR WAS TOTALED. THE POLICE SHOWED UP AND WERE SUPRISED THAT THERE WERE NO AIRBAGS. THIS CONCERNS ME GREATLY. THE BRAKES FAILING WAS SCARY ENOUGH, BUT ABSOLUTELY NO AIRBAGS! *DSY
Crash 1 injured
AIR BAGS Dec 23, 2019
I WAS HEADING DOWN SNOW GEESE SOUTH IN DUCK N.C. TO TURN LEFT ONTO WOOD DUCK DRIVE. AS I APPROACHED THE TURN, MY BRAKES FAILED AND I WENT INTO THE PARKING AREA OF 1324 DUCK ROAD. I COULD HIT A PARKED TRUCK OR HOUSE. I HIT THE TRUCK. THE AIRBAGS DIDNT DEPLOY. NONE OF THEM. IT WAS A HEAD ON COLLISION. MY CAR WAS TOTALED. THE POLICE SHOWED UP AND WERE SUPRISED THAT THERE WERE NO AIRBAGS. THIS CONCERNS ME GREATLY. THE BRAKES FAILING WAS SCARY ENOUGH, BUT ABSOLUTELY NO AIRBAGS! *DSY
Crash 1 injured
UNKNOWN OR OTHER Dec 13, 2019
UNKNOWN LEAKING. WE HAVE NARROWED DOWN TO THE SUNROOF OR TOP PORTION OF THE WINDSHIELD. CAN NOT PIN POINT LEAK, BUT AFTER COVERING WITH TARP IN PARTICULAR AREAS WE HAVE NARROWED IT DOWN TO THE SUN ROOF OR W/S. THE DRAIN PLUGS ARE CLEAR IN THE SUN ROOF.
FUEL/PROPULSION SYSTEM Nov 25, 2019
PEARL WHITE PAINT IS PEELING ON RIGHT SIDE AND REAR OF VEHICLE. 2, AIRBAG LIGHT STAYS ON WHEN STATIONARY OR MOVING.
STRUCTURE:BODY Nov 25, 2019
PEARL WHITE PAINT IS PEELING ON RIGHT SIDE AND REAR OF VEHICLE. 2, AIRBAG LIGHT STAYS ON WHEN STATIONARY OR MOVING.
AIR BAGS Nov 25, 2019
PEARL WHITE PAINT IS PEELING ON RIGHT SIDE AND REAR OF VEHICLE. 2, AIRBAG LIGHT STAYS ON WHEN STATIONARY OR MOVING.
AIR BAGS Apr 24, 2019
TL* THE CONTACT OWNED A 2015 TOYOTA AVALON. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG FAILED. WHILE DRIVING 35 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE IN TIME AND REAR ENDED ANOTHER VEHICLE. THE FRONT DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash 1 injured
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) Sep 27, 2017
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO ISSUES WITH GPS SYSTEM. *LD THEN CONSUMER STATED THE NAVIGATION SYSTEM WAS FAULTY AND DISTRACTING. AFTER OPTING TO VIEW AN ALTERNATE ROUTE THE SCREEN WENT BLANK. THE SCREEN ALSO, BECAME CLUTTERED WITH TOO MANY OPTIONS. UPDATED 09/27/2017*JS
ELECTRICAL SYSTEM:IGNITION Jun 15, 2017
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO IGNITION AND DECK LID ISSUE. *LD THE CONSUMER STATED THE VEHICLE WOULD START WITH NO OCCUPANT ASSISTANCE AND THE REAR DECK LID WOULD OPEN WHILE DRIVING. ALSO, THE VEHICLE'S STARTER WAS ROUGH, HESITATED, SHUTTERED, OR THE VEHICLE WOULD NOT START WITHOUT 2 OR 3 ATTEMPTS. *JS
STRUCTURE:BODY:TRUNK LID Jun 15, 2017
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO IGNITION AND DECK LID ISSUE. *LD THE CONSUMER STATED THE VEHICLE WOULD START WITH NO OCCUPANT ASSISTANCE AND THE REAR DECK LID WOULD OPEN WHILE DRIVING. ALSO, THE VEHICLE'S STARTER WAS ROUGH, HESITATED, SHUTTERED, OR THE VEHICLE WOULD NOT START WITHOUT 2 OR 3 ATTEMPTS. *JS
ELECTRICAL SYSTEM May 1, 2017
2015 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO TEMPORARY REMEDY NOT AVAILABLE TO REPAIR PRE-COLLISION SYSTEM RECALL NOTICE. *SMD UPDATED 05/1/2017*JS
SERVICE BRAKES Mar 10, 2017
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (SERVICE BRAKES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
FORWARD COLLISION AVOIDANCE Mar 9, 2017
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED AN INADVERTENT ACTIVATION OF THE COLLISION AVOIDANCE SYSTEM. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
FORWARD COLLISION AVOIDANCE May 4, 2016
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PCS WAS DISCONNECTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE SPEED CONTROL Apr 14, 2016
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED RECALL NOTICES FOR THE SERVICE BRAKES AND VEHICLE SPEED CONTROL; HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE PCS SYSTEM WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ THE CONSUMER REFERENCED THE PRE-COLLISION SYSTEM. UPDATED 06/16/16.8JB
FORWARD COLLISION AVOIDANCE Apr 14, 2016
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED RECALL NOTICES FOR THE SERVICE BRAKES AND VEHICLE SPEED CONTROL; HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE PCS SYSTEM WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ THE CONSUMER REFERENCED THE PRE-COLLISION SYSTEM. UPDATED 06/16/16.8JB
SERVICE BRAKES Apr 14, 2016
TL* THE CONTACT OWNS A 2015 TOYOTA AVALON. THE CONTACT RECEIVED RECALL NOTICES FOR THE SERVICE BRAKES AND VEHICLE SPEED CONTROL; HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE PCS SYSTEM WAS DEACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ THE CONSUMER REFERENCED THE PRE-COLLISION SYSTEM. UPDATED 06/16/16.8JB