SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
7,749 vehicles affected
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
3,233 vehicles affected
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
153,418 vehicles affected
EQUIPMENT:OTHER:LABELS
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
271,417 vehicles affected
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
2,230,661 vehicles affected
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
4,445,056 vehicles affected
I was driving my 2007 Toyota Avalon returning home from work and was driving on a local road at approximately 25 MPH and turning my vehicle towards right on a curved road and the steering wheel seized and car veered and jumped the curb causing the passenger side bottom of car protection plastic guard clips damaged. No other damage to car observed other than minor scratches to front bumper due to tree limbs on grassy island next to curb. Hit the brakes hard and was able to stop vehicle stopping just before it could hit the tree on side of road. No warning lights were illuminated. No air bags were deployed. Was able to restart the vehicle and reversing down on the road and eventually was able to unseize the steering wheel. Was able to drive the car home and will be taking it to either Toyota dealer or vehicle repair shop for further diagnosis. No injures were sustained. No police report was filed. Will be calling the manufacturer to notify steering wheel seizure. The mileage of car was around 205,000+ miles.
Odometer Fraud. The contact purchased a 2007 Toyota Avalon. The contact stated that the transmission fluid was low. The contact became aware that transmission fluid was leaking from the vehicle. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 123,226 and at the time of registration, it was discovered that the mileage was 311,025.
The contact owns a 2007 Toyota Avalon. The contact stated that while driving at approximately 30 MPH and attempting to make a turn, the steering wheel had seized causing a crash. The front passenger side and rear passenger side bumper impacted into a guard rail during the crash. No warning lights had illuminated. No air bags deployed. The contact managed to restart the vehicle and the failure was temporarily fixed. No injuries were sustained. No police report was filed. The vehicle was towed to the insurance provider for further diagnosis. The vehicle was not repaired as of yet. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Crash
Was not informed of Bad VVT or recall.
The dashboard melts/gets sticky when it is hot and humid outside. Once the dashboard is in the sticky state, it appears wet with melted/sticky plastic. When we look out the front windshield while driving, the sun reflects off of the extra shiny sticky dashboard and the experience of the entire front dashboard surface reflecting the sun is like looking directly into the sun. You cannot see out the front windshield because the glare is too severe because of the shiny dashboard top. Even with sunglasses on and visor down, it is impossible to see ahead of the car while driving because of the blinding glare. The glare off of the sticky dashboard and the reflection of the dashboard onto the inside of the windshield is very scary. The Toyota dealer said that they are aware of the issue and extended the warranty to replace the dashboard because of the problem, but they did NOT issue a recall. The extended warranty expired, ironically, this vehicle has been kept in a garage since it was bought in 2007 and only has 50,000 miles on it now...so we didn't know there was a problem until several years after their extended warranty expired in 2017. The dealer said that I would have to pay out of pocket to replace the dashboard and they would not pay for it. We called Toyota "Resolution Department" and they said the same thing. We asked them if they admit that it is a factory defect and it creates a dangerous driving situation, why would they not want to make it right?
Is available gas pedal stuck open hitting the brake wouldn't stop it didn't stop till impact with another vehicle doing 1to5 miles an hour in parking lot haven't taken in yet can't afford it Dec 27 day of accident was first time 2nd owner talked to first owner said brake recall is the one he fixed didn't know about the gas pedal recall
Crash
Steering wheel locked up while driving ! No warning lights. steering bracket assembly is the issue . Same issue with 2000-2004 Avalons …all were recalled and fixed but anything after those years are not recalled or fixed . This is clearly a defect and should be recalled again before someone has a bad accident .
Melting Dashboard. This should have been a recall from the get-go. Poses a glare hazard when driving on a bright day.
The contact owns a 2007 Toyota Avalon. The contact stated that the dashboard had cracked. The contact stated that the vehicle was garage kept. The contact also stated there were three recalls on the vehicle related to the floorboard and front assembly heater and accelerator that were already repaired. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed with a defective dashboard. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
I am the owner of the 2007 Toyota Avalon that my son was driving. He experienced a very dangerous situation where his steering wheel getting locked while driving on Dec 10, 2021 afternoon. He stopped the car immediately by slamming on the brakes. The car was towed to a local Toyota dealership, Toyota of Redlands, California. The Service Manager Todd Klingbeil was able to reproduce the issue based on the earlier Toyota Recall information for 2000-2004 Avalons, and they replaced the steering bracket assembly. It is clear that my 2007 Avalon car experienced similar Steering locking issue/defect like in the Toyota Avalon 2000-2004 recall bulletin. I brought the matter to the attention of Toyota (manufacturer), but they simply ignored the matter saying there is no recall for 2007 Avalon, and they would not cover the cost nor reimburse me. And they never responded to my fax, emails and phone calls.
Instrument cover and glove box has turned sticky and very reflective. Sun can reflect up to windshield and nearly complete obscure visibility. Toyota replaced many on their own but now will not honor the recall.
Driver seat rear driver side leg failed and cracked making seat separate from the rail and chair. Drivers seats rocks loosely. Other 3 legs functions properly but if you are rear ended then the seat would lunge forward towards steering wheel. No insurance review brought it to a welding shop to spot weld and rebrace the leg.
RECALL NUMBER: SET16B: THE SEATS CUSHION IS COMPRESSED AND WHEN TURN ON THE HEATER FOR THE SEATS IT GET OVER HEATED AND IT HARD TO TURN IT DOWN SO IT CAN COOL OFF FAST. LOAD CARRYING CAPACITY MODIFICATIONS LABELS THIS DOES NOT MEET THE STANDARD NO 110, REQUIREMENTS. TIRE SELECTION AND RIMS STICKING ACCELERATOR PEDAL THE ACCELERATOR PEDAL IS HARD TO DEPRESS SLOW TO RETURN TO IDLE OR IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION WHICH MAKE IT HARD FOR THE CAR TO SLOW DOWN AND STOP. WHILE IN MOTION. WHICH CAN CAUSE A RISK OF A CRASH. PEDAL ENTRAPMENT WHILE IN MOTION THE OPEN ACCELERATOR PEDAL BECOME IN A VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE WHICH COULD CAUSE A CRASH SERIOUS INJURY OR DEATH.
I HAVE TO APPLY THE PARKING BRAKE AT ALL TIME NO MATTER WHAT POSITION THE CAR IS IN AT THAT TIME. IF NOT, THE CAR WOULD MAKE A MOVEMENT TO WHERE IT ACTS LIKE IT WANT TO JUMP OUT OF THE GEAR THAT THE CAR IS POSITION IN. EVEN IF THE CAR IS IN POSITION PARK POSITION IF THE BRAKE IS NOT APPLIED THE CAR WOULD MAKE A HARD MOVEMENT LIKE IT WANT TO KEEP MOVING. WHEN THE PARKING BRAKE IS APPLIED AND THE AUTOMATIC TRANSMISSION IS STILL IN THE DRIVE OR REVERSE POSITION AND THE STATIONARY PTO SWITCH IS ENGAGED BY THE OPERATOR, THE ENGINE MAY REV AND OVERCOME THE PARKING BRAKE'S ABILITY TO KEEP THE VEHICLE FROM MOVING. UNEXPECTED VEHICLE MOVEMENT CAN INCREASE THE RISK OF A CRASH OR INJURY.
RECALL NUMBER: SET16B: THE SEATS CUSHION IS COMPRESSED AND WHEN TURN ON THE HEATER FOR THE SEATS IT GET OVER HEATED AND IT HARD TO TURN IT DOWN SO IT CAN COOL OFF FAST. LOAD CARRYING CAPACITY MODIFICATIONS LABELS THIS DOES NOT MEET THE STANDARD NO 110, REQUIREMENTS. TIRE SELECTION AND RIMS STICKING ACCELERATOR PEDAL THE ACCELERATOR PEDAL IS HARD TO DEPRESS SLOW TO RETURN TO IDLE OR IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION WHICH MAKE IT HARD FOR THE CAR TO SLOW DOWN AND STOP. WHILE IN MOTION. WHICH CAN CAUSE A RISK OF A CRASH. PEDAL ENTRAPMENT WHILE IN MOTION THE OPEN ACCELERATOR PEDAL BECOME IN A VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE WHICH COULD CAUSE A CRASH SERIOUS INJURY OR DEATH.
RECALL NUMBER: SET16B: THE SEATS CUSHION IS COMPRESSED AND WHEN TURN ON THE HEATER FOR THE SEATS IT GET OVER HEATED AND IT HARD TO TURN IT DOWN SO IT CAN COOL OFF FAST. LOAD CARRYING CAPACITY MODIFICATIONS LABELS THIS DOES NOT MEET THE STANDARD NO 110, REQUIREMENTS. TIRE SELECTION AND RIMS STICKING ACCELERATOR PEDAL THE ACCELERATOR PEDAL IS HARD TO DEPRESS SLOW TO RETURN TO IDLE OR IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION WHICH MAKE IT HARD FOR THE CAR TO SLOW DOWN AND STOP. WHILE IN MOTION. WHICH CAN CAUSE A RISK OF A CRASH. PEDAL ENTRAPMENT WHILE IN MOTION THE OPEN ACCELERATOR PEDAL BECOME IN A VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE WHICH COULD CAUSE A CRASH SERIOUS INJURY OR DEATH.
MY PAID CASH FOR THIS TOYOTA AVALON $5000 WORTH $2200 THE CAR HAS 6 RECALLS NONE OF WHICH WERE EVER INVESTIGATED BY TOYOTA OR ANYONE ELSE. I FIRST GOT THE CAR STARTED DRIVING AND THE BELT STARTED SMOKING BEFORE 3 YRS THE BATTERY WAS CHANGED OUT BY ADVANCED AUTO FREE / WE PAID FOR A NEW BELT THEN THE TIRE WENT OUT 2 X FOUND OUT THEIRS A WHEEL ALIGNMENT ISSUE WITH THE ARMS THAT NEED REPLACING TOY DEALER AND AMERICAN BEST RECOMMENDED NEW ARMS AMER BEST PRICED $800 TOY DEALER PRICED $3-5K AMONG BRAKES WIPERS SUSPENSION ETC ! TOY SHOULD BE LIABLE TO FIX THE CAR PARTS AS I WENT THERE FOR HELP INSTEAD THEY SEND AN EST FOR THOUSANDS TO FIX WHEN THERE ARE 6 RECALLS REMAINING ! I WAS IN AN ACCIDENT 10/30 SOMEONE HIT ME WHILE DRIVING FROM BEHIND . THE CAR I BELIEVE WAS IN AN ACCIDENT PRIOR TO OWNERSHIP. EVERYTHING I MENTIONED IS HAZARDOUS AND UNSAFE FOR MANUFACTURERS TO CONTINUE TO BUILD UNSAFE CARS ON THE ROAD!
Crash
MY PAID CASH FOR THIS TOYOTA AVALON $5000 WORTH $2200 THE CAR HAS 6 RECALLS NONE OF WHICH WERE EVER INVESTIGATED BY TOYOTA OR ANYONE ELSE. I FIRST GOT THE CAR STARTED DRIVING AND THE BELT STARTED SMOKING BEFORE 3 YRS THE BATTERY WAS CHANGED OUT BY ADVANCED AUTO FREE / WE PAID FOR A NEW BELT THEN THE TIRE WENT OUT 2 X FOUND OUT THEIRS A WHEEL ALIGNMENT ISSUE WITH THE ARMS THAT NEED REPLACING TOY DEALER AND AMERICAN BEST RECOMMENDED NEW ARMS AMER BEST PRICED $800 TOY DEALER PRICED $3-5K AMONG BRAKES WIPERS SUSPENSION ETC ! TOY SHOULD BE LIABLE TO FIX THE CAR PARTS AS I WENT THERE FOR HELP INSTEAD THEY SEND AN EST FOR THOUSANDS TO FIX WHEN THERE ARE 6 RECALLS REMAINING ! I WAS IN AN ACCIDENT 10/30 SOMEONE HIT ME WHILE DRIVING FROM BEHIND . THE CAR I BELIEVE WAS IN AN ACCIDENT PRIOR TO OWNERSHIP. EVERYTHING I MENTIONED IS HAZARDOUS AND UNSAFE FOR MANUFACTURERS TO CONTINUE TO BUILD UNSAFE CARS ON THE ROAD!
Crash
MY PAID CASH FOR THIS TOYOTA AVALON $5000 WORTH $2200 THE CAR HAS 6 RECALLS NONE OF WHICH WERE EVER INVESTIGATED BY TOYOTA OR ANYONE ELSE. I FIRST GOT THE CAR STARTED DRIVING AND THE BELT STARTED SMOKING BEFORE 3 YRS THE BATTERY WAS CHANGED OUT BY ADVANCED AUTO FREE / WE PAID FOR A NEW BELT THEN THE TIRE WENT OUT 2 X FOUND OUT THEIRS A WHEEL ALIGNMENT ISSUE WITH THE ARMS THAT NEED REPLACING TOY DEALER AND AMERICAN BEST RECOMMENDED NEW ARMS AMER BEST PRICED $800 TOY DEALER PRICED $3-5K AMONG BRAKES WIPERS SUSPENSION ETC ! TOY SHOULD BE LIABLE TO FIX THE CAR PARTS AS I WENT THERE FOR HELP INSTEAD THEY SEND AN EST FOR THOUSANDS TO FIX WHEN THERE ARE 6 RECALLS REMAINING ! I WAS IN AN ACCIDENT 10/30 SOMEONE HIT ME WHILE DRIVING FROM BEHIND . THE CAR I BELIEVE WAS IN AN ACCIDENT PRIOR TO OWNERSHIP. EVERYTHING I MENTIONED IS HAZARDOUS AND UNSAFE FOR MANUFACTURERS TO CONTINUE TO BUILD UNSAFE CARS ON THE ROAD!
Crash
2011: I NOTICED THE DASH FELT SOFT, NOT STICKY EXACTLY, BUT FOR LACK OF A BETTER WORD, PLIABLE. 2013: WHILE DRIVING ON VACATION I REALIZED MY VISIBILITY WAS TREMENDOUSLY IMPEDED BY THE INCREDIBLY OPAQUE GLARE IN MY WINDSHIELD FROM THE DASHBOARD. IT WAS SO BAD, I REALIZED I COULD MAKE OUT THE PATTERNED IMPRINT (DESIGNED TO RESEMBLE LEATHER GRAIN). THERE IS NOTHING THAT CAN BE DONE TO REDUCE THIS GLARE AS LONG AS THE SUN IS OUT. IT SERIOUSLY IMPAIRS MY ABILITY TO SEE CLEARLY, IS OBVIOUSLY DISTRACTING, AND ADDED TO MY FATIGUE ON THE TRIP. A SAFETY ISSUE IF THERE EVER WAS ONE CAUSING DRIVER IMPAIRMENT DUE TO EYE STRAIN ADDING TO DRIVER FATIGUE. 2015: I NOTICED MY FIRST CRACK IN THE DASH ON THE PASSENGER SIDE NEAR THE AIRBAG. WITHIN A MONTH, I FOUND ANOTHER CRACK IN THE CENTER OF THE DASH. THIS IS A GARAGE KEPT SECOND CAR, USED FOR LONG TRIP COMFORT AND SUNDAY DRIVES. 2016: CALLED TOYOTA ABOUT PROGRESSING CRACKS IN DASH. I WAS TOLD THERE WAS A RECALL BUT IT HAD ENDED 2 MONTHS EARLIER. SORRY BUT THERE WAS NOTHING THEY COULD DO. 2020: I AM WAITING FOR PIECES OF MY DASH TO FALL OFF. MY LATEST CRACK FOLLOWS THE INSTRUMENT COCKPIT TOP EDGE COMPLETELY ACROSS TO THE DRIVER'S DOOR CURVE. IT JUST SPLIT APART. THIS IS MY BABIED AND PROTECTED CAR, 2007 AVALON XLS WITH 64,000 ORIGINAL MILES ON IT. MY FAMILY AND I HAVE OWNED TOYOTAS SINCE THE EARLY 80'S; COROLLA, TERCEL, CELICA, CAMRY, RAV4, AVALON. NOT ONE OF THEM EVER HAD A DASH PROBLEM. IN LOOKING AT COMPLAINTS HERE THE MAJORITY OF THEM ARE ABOUT THE DASH. TOYOTA SHOULD STEP UP. WHO GETS TO DECIDE THAT ONE SAFETY ISSUE IS WORTH A RECALL BUT ANOTHER ISN'T? THE GLARE IS SO BAD THAT, MORE THAN ONCE, I HAVE BEEN NERVOUS ABOUT NOT BEING ABLE TO SEE BRAKE LIGHTS WHILE ON THE INTERSTATE. IS IT FAIR THAT THE ONLY SAFE WAY TO OPERATE MY TOYOTA IS ON A CLOUDY DAY OR AT NIGHT? I HOPE EVENTUALLY ENOUGH COMPLAINTS LIKE THIS WILL HELP.
2011: I NOTICED THE DASH FELT SOFT, NOT STICKY EXACTLY, BUT FOR LACK OF A BETTER WORD, PLIABLE. 2013: WHILE DRIVING ON VACATION I REALIZED MY VISIBILITY WAS TREMENDOUSLY IMPEDED BY THE INCREDIBLY OPAQUE GLARE IN MY WINDSHIELD FROM THE DASHBOARD. IT WAS SO BAD, I REALIZED I COULD MAKE OUT THE PATTERNED IMPRINT (DESIGNED TO RESEMBLE LEATHER GRAIN). THERE IS NOTHING THAT CAN BE DONE TO REDUCE THIS GLARE AS LONG AS THE SUN IS OUT. IT SERIOUSLY IMPAIRS MY ABILITY TO SEE CLEARLY, IS OBVIOUSLY DISTRACTING, AND ADDED TO MY FATIGUE ON THE TRIP. A SAFETY ISSUE IF THERE EVER WAS ONE CAUSING DRIVER IMPAIRMENT DUE TO EYE STRAIN ADDING TO DRIVER FATIGUE. 2015: I NOTICED MY FIRST CRACK IN THE DASH ON THE PASSENGER SIDE NEAR THE AIRBAG. WITHIN A MONTH, I FOUND ANOTHER CRACK IN THE CENTER OF THE DASH. THIS IS A GARAGE KEPT SECOND CAR, USED FOR LONG TRIP COMFORT AND SUNDAY DRIVES. 2016: CALLED TOYOTA ABOUT PROGRESSING CRACKS IN DASH. I WAS TOLD THERE WAS A RECALL BUT IT HAD ENDED 2 MONTHS EARLIER. SORRY BUT THERE WAS NOTHING THEY COULD DO. 2020: I AM WAITING FOR PIECES OF MY DASH TO FALL OFF. MY LATEST CRACK FOLLOWS THE INSTRUMENT COCKPIT TOP EDGE COMPLETELY ACROSS TO THE DRIVER'S DOOR CURVE. IT JUST SPLIT APART. THIS IS MY BABIED AND PROTECTED CAR, 2007 AVALON XLS WITH 64,000 ORIGINAL MILES ON IT. MY FAMILY AND I HAVE OWNED TOYOTAS SINCE THE EARLY 80'S; COROLLA, TERCEL, CELICA, CAMRY, RAV4, AVALON. NOT ONE OF THEM EVER HAD A DASH PROBLEM. IN LOOKING AT COMPLAINTS HERE THE MAJORITY OF THEM ARE ABOUT THE DASH. TOYOTA SHOULD STEP UP. WHO GETS TO DECIDE THAT ONE SAFETY ISSUE IS WORTH A RECALL BUT ANOTHER ISN'T? THE GLARE IS SO BAD THAT, MORE THAN ONCE, I HAVE BEEN NERVOUS ABOUT NOT BEING ABLE TO SEE BRAKE LIGHTS WHILE ON THE INTERSTATE. IS IT FAIR THAT THE ONLY SAFE WAY TO OPERATE MY TOYOTA IS ON A CLOUDY DAY OR AT NIGHT? I HOPE EVENTUALLY ENOUGH COMPLAINTS LIKE THIS WILL HELP.
TRANSMISSION SHIFTING UNEVEN AND SOME TIME IT STAYS IN ONE PARTICULAR GEAR EVEN BRAKE IS APPLIED. CAR DOESN'T NOT STOP EVEN WHILE APPLIED BRAKE. I HAVE TO PUT MY CAR IN PARK P MODE WHILE IT IS RUNNING ON THE ROAD TO STOP MY VEHICLE. SINCE EVEN I APPLY BRAKE IT DOES NOT WANT TO STOP.
TRANSMISSION SHIFTING UNEVEN AND SOME TIME IT STAYS IN ONE PARTICULAR GEAR EVEN BRAKE IS APPLIED. CAR DOESN'T NOT STOP EVEN WHILE APPLIED BRAKE. I HAVE TO PUT MY CAR IN PARK P MODE WHILE IT IS RUNNING ON THE ROAD TO STOP MY VEHICLE. SINCE EVEN I APPLY BRAKE IT DOES NOT WANT TO STOP.
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED WHILE ATTEMPTING TO CLEAN THE DASHBOARD THE CONTACT BECAME AWARE OF A STICKY SUBSTANCE ON THE DASHBOARD. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE HOWEVER, THE GLARE FROM THE DASHBOARD DIMINISHED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT A WARRANTY FOR THE FAILURE HAD EXPIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE WINDSHIELD HAS A CRACK* *LN*JB
I WAS HIT BY ANOTHER VEHICLE AND MY HOLE FRONT IN WAS SMASHED IN AND NONE OF MY AIRBAGS DEPLOYED. I WAS DRIVING DOWN A CITY STREET GOING STRAIGHT AND AN AVALANCHE TRUCK PULLED OUT OF THE PARKING LOT TRYING TO QUICKLY JET ACROSS THE STREET SO HE HIT THE GAS PEDDLE TO MOVE FAST AND SMASHED RIGHT INTO MY PASSENGER FRONT SIDE SMASHED THE HOLE FRONT END THE RADIATOR AND EVERYTHING MY CAR WAS LEAKING RADIATOR FLUID AND EVERYTHING IT'S A TOTAL LOSS
Crash
1 injured
IN JULY 2013, MY PERFECTLY WONDERFUL TOYOTA AVALON (2007, 67,700 MILES) RUPTURED A TTVI OIL HOSE AND WITHIN A MATTER OF MINUTES BLEW UP MY ENGINE. UPON CONTACTING TOYOTA, I WAS TOLD THERE HAD BEEN A SERVICE CAMPAIGN FOR THE EXACT PROBLEM FOR CAMRYS AND AVALONS INCLUDING MY YEAR AND MODEL, BUT THAT I WAS NOT NOTIFIED NOR COVERED BECAUSE MY VIN #WAS OUTSIDE THE PARAMETERS. I FILED WHAT I THOUGHT WAS AN APPEAL OF THIS PHONE AND LOCAL DEALER DETERMINATION. I RECEIVED ACKNOWLEDGMENT OF MY COMPLAINT (1307241937) BUT NO DETERMINATION. I JUST CALLED TOYOTA NATIONAL TORRANCE, AND WAS TOLD MY STATUS WAS CLOSED BECAUSE THEY HAD DETERMINED MY VIN WAS NOT COVERED-- MY APPEAL WAS TO THE POINT OF WHY MY VIN WAS NOT COVERED. I LIVE IN KY, 20 MILES FROM THE TOYOTA PLANT AND HAVE MANY FRIENDS THAT WORK THERE. MANY HAVE TOLD ME THAT THE VIN IS AN UNRELIABLE PARAMETER, BECAUSE OFTEN THEY HAVE OLD PARTS ON THEIR TRAYS THAT ARE INSTALLED ON LATER VEHICLES. EVERY PARTY AGREES THAT THERE WAS A SERVICE CAMPAIGN ON THE EXACT RARE DEFECT-ORIGINATED PROBLEM AND THAT MY DAMAGE WAS THE RESULT OF THE EXACT DEFECT DESCRIBED IN THE CAMPAIGN. EVERY PARTY AGREES THAT I WAS NOT NOTIFIED. THE ISSUE IS WHY MY VIN NUMBER (AND THOUSANDS OF OTHERS I AM SURE) WAS NOT INCLUDED AND WHY, GIVEN THE EVIDENCE THAT IT SHOULD HAVE BEEN INCLUDED, TOYOTA IS NOT WILLING TO REIMBURSE ME FOR THE REPAIR OF THE CAR---$307 FOR HOSE AND $6500 FOR ENGINE WHICH ENDED UP BEING THE MARK DOWN OF WHAT LOCAL TOYOTA GAVE ME FOR MY CAR TOWARD A NEW CAR. *JS
DASHBOARD AND PANEL HAVE MELTED AND CRACKED, CREATING A GLARE FROM THE SHINY AND STICKY SURFACE. THIS IS MAKING THE VEHICLE DANGEROUS TO DRIVE. THIS HAS ALSO CREATED A CONCERN NOT ONLY FOR THE GLARE, BUT FOR THE CHEMICAL ELEMENTS THIS HAS DISPERSED INTO THE VEHICLE.I CALLED TOYOTA IN '18, BUT WAS TOLD VEHICLE IS NO LONGER UNDER WARRANTY. I WOULD NOT CONSIDER THIS A WARRANTY PROBLEM, BUT A PROBLEM THAT SHOULD BE ADDRESSED WITH A RECALL. I HAVE NEVER RECEIVED ANY NOTICE REGARDING THIS DETERIORATION CONDITION. VEHICLE IS NOT SAFE TO DRIVE OR RIDE IN. FIRST NOTICED THIS IN LATE '12 AND THIS HAS GOTTEN MUCH, MUCH WORSE EVEN THOUGH IS IT GARAGED THE MAJORITY OF THE TIME.
THE REAR SUNSHADE WENT UP ON IT'S OWN WHEN I STARTED MY CAR AND NOW IT WILL NOT GO DOWN. MY CAR MAKES A LOUD GRINDING NOISE WHEN PUT IN REVERSE. THIS SEEMS TO BE A COMMON PROBLEM FOR MANY YEARS WITH THE TOYOTA AVALON LIMITED WITH MANY COMPLAINTS ON LINE. IT IS A SAFETY HAZARD WHEN BACKING UP OR DRIVING AT NIGHT. THIS IS NOT AN EASY FIX AND TYPICALLY COSTS WELL OVER $1,000 TO REPAIR.
REAR WINDOW SHADE WENT UP AND NOW WON'T GO DOWN. I TOOK THE CAR TO THE DEALER A FEW MONTHS AGO AND THEY WERE ABLE TO PUT IT DOWN.WHEN THEY TOLD ME THE COST OF REPAIRING/REPLACING, I OPTED TO JUST NOT USE IT. A FEW WEEKS AGO, IT WENT UP AGAIN AND I AM NOT ABLE TO SEE ANYTHING AT NIGHT, TOOK TO THE DEALER AGAIN TO SEE IF THEY COULD PUT IT DOWN AGAIN AND I WAS TOLD I NEED TO CHANGE THE MOTOR ( ALMOST $1000) SO I WAS NOT ABLE TO DO IT. I TOLD THEM I CANT SEE AT NIGHT AND THEY DIDN'T DO ANYTHING ABOUT IT. I FEEL THEY NEED TO TAKE A LOOK AT THIS ISSUE BECAUSE IT IS A SAFETY ISSUE NOT BEING ABLE TO SEE YOUR REAR WINDOW.
REAR WINDOW SHADE WENT UP AND NOW WON'T GO DOWN. I TOOK THE CAR TO THE DEALER A FEW MONTHS AGO AND THEY WERE ABLE TO PUT IT DOWN.WHEN THEY TOLD ME THE COST OF REPAIRING/REPLACING, I OPTED TO JUST NOT USE IT. A FEW WEEKS AGO, IT WENT UP AGAIN AND I AM NOT ABLE TO SEE ANYTHING AT NIGHT, TOOK TO THE DEALER AGAIN TO SEE IF THEY COULD PUT IT DOWN AGAIN AND I WAS TOLD I NEED TO CHANGE THE MOTOR ( ALMOST $1000) SO I WAS NOT ABLE TO DO IT. I TOLD THEM I CANT SEE AT NIGHT AND THEY DIDN'T DO ANYTHING ABOUT IT. I FEEL THEY NEED TO TAKE A LOOK AT THIS ISSUE BECAUSE IT IS A SAFETY ISSUE NOT BEING ABLE TO SEE YOUR REAR WINDOW.
STEERING WHEEL TELESCOPING LEVER COMES LOOSE OFTEN. THE LEVER COMES LOOSE ABOUT EVERY 500 MILES .I HAVE RESORTED TO MAKING SURE IT IT TIGHT EVERY TIME I GET IN THE CAR.
ENTIRE DASHBOARD ABOVE AND BELOW AIR BAG COMPARTMENTS STARTING CRACKING ABOUT ONE YEAR AGO FOR NO OBVIOUS REASON . GARAGE KEPT, 60, 000 MILES.
TAKATA RECALL. THE PANELS ARE ALL CRACKING AROUND THE DASHBOARD AND AROUND WHERE THE AIRBAGS ARE LOCATED. IT IS NOT DRIVEN OFTEN AND IS GARAGE KEPT AND STATIONARY MOST OF THE TIME. THE CRACKS ARE SPREADING AND GETTING WORSE OVER ENTIRE DASHBOARD.
TAKATA RECALL. THE PANELS ARE ALL CRACKING AROUND THE DASHBOARD AND AROUND WHERE THE AIRBAGS ARE LOCATED. IT IS NOT DRIVEN OFTEN AND IS GARAGE KEPT AND STATIONARY MOST OF THE TIME. THE CRACKS ARE SPREADING AND GETTING WORSE OVER ENTIRE DASHBOARD.
TIRE PRESSURE MONITORING SYSTEM HAVE NEVER WORKED PROPERLY. CONTINUALLY HAS FAULTS AND ERRORS. LOCAL TIRE INSTALLATION COMPANIES CANNOT INPUT ID'S AND RESET SYSTEM
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE DASHBOARD CRACKED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HYANNIS TOYOTA, 1020 IYANNOUGH RD, ROUTE 132, HYANNIS, MA 02601, 508-775-1230) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 37,000.
PLEASE SEE DOCUMENT ATTACHED FOR DETAIL
THE BRAKE PEDAL DEPRESSES TO THE FLOOR WHEN THE BRAKE PEDAL IS PRESSED WHETHER THE VEHICLE IS IN MOTION OR STOPPED. WHEN STOPPING IN AN EMERGENCY THE CAR DOES NOT STOP QUICKLY AS IT SHOULD.
REPEATEDLY THIS CAR IS DOING DANGEROUS, BIZARRE THINGS, AND THEY'RE GETTING WORSE. THERE' IS APPARENTLY A PROBLEM WITH THE ELECTRICAL SYSTEM: WHEN HONKING THE HORN THE RADIO COMES BLARING ON VERY LOUD AND THE AC AND BLOWER BLAST OUT AT FULL FORCE (STARTLING MY DAUGHTER); SOMETIMES WHEN BRAKING HARD, THE RADIO GOES ON; OFTEN WHEN HONKING THE HORN, THE AC GOES ON AND THE RADIO GOES ON; WHEN USING TURN SIGNALS THE AC GOES ON AND THE HEATER GOES ON; WHEN TURNING ON AC THE HORN HONKS. THIS IS MORE THAN ANNOYING -- IT IS BORDERING ON CAUSING POSSIBLE SERIOUS DISTRACTIONS AND AN ACCIDENT. THIS IS A TOYOTA PROBLEM -- WHY SHOULD I HAVE SPEND BIG DOLLARS GETTING IT TAKEN CARE OF. SURELY OTHER CAR OWNERS HAVE REPORTED SIMILAR ISSUES???
MANY VERY ANNOYING AND POTENTIALLY HAZARDOUS ELECTRICAL GLITCHES (BUT WHICH ARE VERY HARD TO REPLICATE, AND NEW GLITCHES CAN APPEAR WITHOUT WARNING). SOME EXAMPLES: WHEN I HONK HORN THE RADIO MIGHT TURN ITSELF ON; HONK HORN WHILE BRAKING AND A/C MAY DECIDE TO BLAST ON FULL FORCE; USE RIGHT TURN SIGNAL AND RADIO MAY TURN ITSELF ON; DOORS TWO TIMES UNEXPECTEDLY LOCKED WHEN EVERYONE WAS OUT OF CAR FOR A MOMENT (COULD BE DANGEROUS IF CAR IS STILL RUNNING OR KEYS OR A STRAPPED-INTO-A-CARSEAT CHILD IS LEFT INSIDE!); ALSO, HEATER WILL NOT MAINTAIN CONSTANT TEMPERATURE -- FAR FROM IT, RESULTING IN CONSTANTLY JIGGERING THE TEMP UP DRAMATICALLY, THEN DOWN DRAMATICALLY TO MAKE THE TEMPERATURE REASONABLY COMFORTABLE. ALL ABOVE, EXCEPT FOR WHEN CAR LOCKED EVERYONE OUT, HAPPENED WHILE CAR WAS MOVING, IN CITY AND RURAL DRIVING. RECENTLY THESE GLITCHES HAVE GOTTEN MUCH MORE COMMON AND I FEAR MORE, PERHAPS MORE POTENTIALLY DEADLY ONES, COULD HAPPEN. CAR HAS ONLY 95K MILES ON IT AND HAS BEEN WELL MAINTAINED.
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A TREE. THE FAILURE OCCURRED NUMEROUS TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 168,000. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR CRASHED INTO A TREE AND A POLICE REPORT WAS FILED. UPDATED 7/5/18*JB *TR
Crash
1 injured
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A TREE. THE FAILURE OCCURRED NUMEROUS TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 168,000. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR CRASHED INTO A TREE AND A POLICE REPORT WAS FILED. UPDATED 7/5/18*JB *TR
Crash
1 injured
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A TREE. THE FAILURE OCCURRED NUMEROUS TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED SEVERE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FAILURE MILEAGE WAS 168,000. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR CRASHED INTO A TREE AND A POLICE REPORT WAS FILED. UPDATED 7/5/18*JB *TR
Crash
1 injured
PURCHASED VEHICLE "AS IS" WHILE RECOVERING FROM SURGERY. COULD NOT INSPECT VEHICLE. ON FIRST DRIVE ON CITY STREET, COULD NOT SLOW DOWN TO MAKE A RH TURN. BRAKES DID NOT FULLY ENGAGE, AND DRIVER HAD TO SHIFT DOWN. VEHICLE ENTERED ADJACENT LAWN BEFORE STOPPING. VEHICLE WAS DRIVEN SLOWLY TO TOYOTA DEALERSHIP WHERE IT WAS EXAMINED. ESTIMATE TO GET VEHICLE RUNNING SAFELY: $4,719.11. VEHICLE DECLARED UNSAFE WHEN SOLD.
PURCHASED VEHICLE "AS IS" WHILE RECOVERING FROM SURGERY. COULD NOT INSPECT VEHICLE. ON FIRST DRIVE ON CITY STREET, COULD NOT SLOW DOWN TO MAKE A RH TURN. BRAKES DID NOT FULLY ENGAGE, AND DRIVER HAD TO SHIFT DOWN. VEHICLE ENTERED ADJACENT LAWN BEFORE STOPPING. VEHICLE WAS DRIVEN SLOWLY TO TOYOTA DEALERSHIP WHERE IT WAS EXAMINED. ESTIMATE TO GET VEHICLE RUNNING SAFELY: $4,719.11. VEHICLE DECLARED UNSAFE WHEN SOLD.
PURCHASED VEHICLE "AS IS" WHILE RECOVERING FROM SURGERY. COULD NOT INSPECT VEHICLE. ON FIRST DRIVE ON CITY STREET, COULD NOT SLOW DOWN TO MAKE A RH TURN. BRAKES DID NOT FULLY ENGAGE, AND DRIVER HAD TO SHIFT DOWN. VEHICLE ENTERED ADJACENT LAWN BEFORE STOPPING. VEHICLE WAS DRIVEN SLOWLY TO TOYOTA DEALERSHIP WHERE IT WAS EXAMINED. ESTIMATE TO GET VEHICLE RUNNING SAFELY: $4,719.11. VEHICLE DECLARED UNSAFE WHEN SOLD.
SUN ROOF GLASS BLEW UP AND SHATTERED WHILE I WAS DRIVING ON THE INTERSTATE
ABS AND BRAKE LIGHT ON, AIR CONDITIONER BLOWING HOT AIR,TEMPERATURE GAUGE NOT WORKING, ENGINE ELECTRIC FANS NOT WORKING. ALL ABOVE WAS WORKING WHEN PARKED ON NEXT STARTUP ABOVE FAULTS NOTED. TOOK CAR TO TOYOTA AND FOUND COMPUTER MOUNTED ON ABS CONTROL WAS SHORTING OUT THE DIGITAL BUSS FOR ALL THE COMPUTERS. WHEN THIS COMPUTER WAS UNHOOKED AC WORKS TEMPERATURE GAUGE WORKS AND FAN WORKS. HOWEVER NOW NO SPEEDOMETER, ODOMETER,TRIP INDICATORS WORK AND NOW HAS CHECK ENGINE LIGHT AS WELL AS ABS AND BRAKE LIGHT INDICATOR ARE LIT.
ABS AND BRAKE LIGHT ON, AIR CONDITIONER BLOWING HOT AIR,TEMPERATURE GAUGE NOT WORKING, ENGINE ELECTRIC FANS NOT WORKING. ALL ABOVE WAS WORKING WHEN PARKED ON NEXT STARTUP ABOVE FAULTS NOTED. TOOK CAR TO TOYOTA AND FOUND COMPUTER MOUNTED ON ABS CONTROL WAS SHORTING OUT THE DIGITAL BUSS FOR ALL THE COMPUTERS. WHEN THIS COMPUTER WAS UNHOOKED AC WORKS TEMPERATURE GAUGE WORKS AND FAN WORKS. HOWEVER NOW NO SPEEDOMETER, ODOMETER,TRIP INDICATORS WORK AND NOW HAS CHECK ENGINE LIGHT AS WELL AS ABS AND BRAKE LIGHT INDICATOR ARE LIT.
CPSC: 2007 TOYOTA AVALON: CONSUMER STATED AFTER THE DEALERSHIP INSTALLED THE WIPER BLADES, [XXX] NOTICED THE WIPER BLADES INTERFERE WITH THE BISION OUT OF THE WINDSHIELD, AND OVER THE HOOD.*SS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR