2002 TOYOTA AVALON

1 recalls — 50 complaints

10V345000 Jul 29, 2010
STEERING
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2000-2004 AVALON VEHICLES. DUE TO IMPROPER CASTING OF THE STEERING LOCK BAR, THERE IS A POSSIBILITY THAT A MINUTE CRACK MAY DEVELOP ON THE SURFACE OF THE LOCK BAR. SUCH A CRACK MAY EXPAND OVER A LONG PERIOD OF REPEATED LOCK AND UNLOCK OPERATIONS, AND EVENTUALLY THE LOCK BAR COULD BREAK.
Remedy: DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
372,593 vehicles affected
POWER TRAIN Feb 10, 2025
Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.
AIR BAGS Feb 10, 2025
Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not for 2002. The 2002 model is affected and should be recalled for the same issue before it kills someone. Also the shifter will not not go into drive without first pushing it forward and backwards several times to engage and the green D light on the dashboard will not show up.
SERVICE BRAKES Apr 17, 2023
Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch of 2000 to 2004 Toyota Avalons/Lexus 300 vehicles out there (same car except nameplates) with the same problem! Same answer: Toyota, LLC has no further interest in those models and warranty has expired. So, I have limited options: 1. Junk the car (funs and drives like new), 2. Start a legal proceeding (costs prohibitive), 3. notify NHTSA. So, I (and X# of others that own this model) have a seroius safety problem. What Can the NHTSA do?
ELECTRICAL SYSTEM Jun 10, 2021
Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior
UNKNOWN OR OTHER Jun 10, 2021
Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior
AIR BAGS Oct 3, 2020
THE 2003-2004 MODEL AVALON'S HAVE A RECALL FOR THE AIRBAGS WHEN EXPOSED TO CERTAIN FREQUENCIES AND NOISES. MY 2002 AVALON HAS THE SAME ISSUE AND TOYOTA NEEDS TO INCLUDE THIS MODEL YEAR AS WELL. I'VE HAD NO PROBLEMS OUT OF THIS CAR EVER, BUT AS SOON AS IT HIT 140,000 MILES THE AIR BAGS LIGHT CAME ON. AFTER DOING A LITTLE RESEARCH I SEEN THAT OTHERS WERE HAVING THE SAME ISSUE. PLEASE INCLUDE THIS MODEL YEAR IN THE RECALL BECAUSE THIS CAR IS VERY DEPENDABLE AND I'VE HAD NO ISSUES UNTIL NOW.
AIR BAGS Feb 2, 2020
I WAS IN A CAR ACCIDENT WHERE I LOST CONTROL OF THE VEHICLE DUE TO SLIPPERY ROADS. I WAS EXITING I5 ON TO HIGHWAY 7 IN TACOMA WASHINGTON. THE VEHICLE WOULDN'T STOP, SLID AND HIT A CEMENT WALL ON HIGHWAY 7. UPON IMPACT I HIT MY HEAD ON WINDSHIELD AND NONE OF THE AIR BAGS CAME OUT UPON IMPACT. I RECEIVED INJURIES DUE TO THIS DISORDER.
Crash 1 injured
VEHICLE SPEED CONTROL Mar 26, 2019
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
Crash 2 injured
FUEL/PROPULSION SYSTEM Mar 26, 2019
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
Crash 2 injured
SERVICE BRAKES Mar 26, 2019
I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.
Crash 2 injured
UNKNOWN OR OTHER Mar 25, 2019
WHILE AT THE STORE I FOUND I CAN TURN THE CAR OFF AND REMOVE THE KEY AND GET OU WHILE THE CAR IS STILL IN GEAR. IF YOU ARE NOT PAYING ATTENTION THE VEHICLE CAN ROLL AWAY, CAUSING PERSONAL AND PROPERTY DAMAGE AND POSSIBLE LOSS OF LIFE.
AIR BAGS Jun 29, 2018
AIR BAG FLASHES VSC OFF AND ENGINE FAILURE LIT.LOW MILES. TUNED REPLACING SPARK PLUGS. NO IMPROVEMENT.
VEHICLE SPEED CONTROL Jun 29, 2018
AIR BAG FLASHES VSC OFF AND ENGINE FAILURE LIT.LOW MILES. TUNED REPLACING SPARK PLUGS. NO IMPROVEMENT.
VEHICLE SPEED CONTROL Apr 16, 2018
MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.
Crash
UNKNOWN OR OTHER Apr 16, 2018
MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.
Crash
AIR BAGS Nov 26, 2017
AIRBAG ON WITH ERROR CODE B0113 ( SHORT INSIDE SQUIB HR CIRCUIT TO +B ) AND CAN NOT ERASE CODE.
STEERING Aug 19, 2017
WHEN TURNING STEERING WHEEL HARD TO TURN LIKE IT GET STUCK CAN TURN THE STEERING WHEEL.I WAS DRIVING A CITY STREET WHEN I NOTICE A FEW DAYS AGO. JUST SEEING THE RECALL NOTICE.HOW LONG DOES THE CONSUMER HAVE TO GET ASSISTANCE WITH RECALL.
VEHICLE SPEED CONTROL Jun 26, 2017
I WAS LEAVING PARKING LOT @ 1-2 MPH TURNING RIGHT ONTO W TUOLUMNE RD IN TURLOCK CA. SUDDENLY CAR TOOK OFF LIKE A JET, BRAKES DIDN'T DEPRESS, HIT AN ISLAND THEN SLAMMED INTO TREE. I AM INJURED ANS CAR TOTALED. VEHICLE SPEED CONTROL ACCELERATION PEDAL PROBLEM.
Crash 1 injured
AIR BAGS May 23, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE ELECTRICAL WIRE. THE FAILURE WAS NOT REPAIRED. MONTHS LATER, THE VEHICLE CRASHED INTO A SECOND VEHICLE. THE AIR BAGS DID NOT DEPLOY. NO FURTHER INFORMATION REGARDING THE CRASH WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300,000.
Crash
ELECTRICAL SYSTEM:WIRING May 23, 2017
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LOOSE ELECTRICAL WIRE. THE FAILURE WAS NOT REPAIRED. MONTHS LATER, THE VEHICLE CRASHED INTO A SECOND VEHICLE. THE AIR BAGS DID NOT DEPLOY. NO FURTHER INFORMATION REGARDING THE CRASH WAS PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300,000.
Crash
STEERING Feb 6, 2017
1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION BUILDING IN LOWER CORNER, WINDSHIELD FOGS UP PROFUSELY AND STAYS THAT WAY EVEN WITH DEFROSTER MAKING IT DIFFICULT TO SEE OUT OF FRONT WINDSHIELD 5)HEATER-BLOWS COOLED AIR (NOT ROOM TEMP) INSTEAD OF WARM WHEN TURNED ON, SEEMS LIKE COMPUTER ERROR IN THERMOSTATE/TEMPERATURE GAGE 6)SIDE WINDOWS SHAKE/STUDDER WHEN ROLLED UP OR DOWN
UNKNOWN OR OTHER Feb 6, 2017
1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION BUILDING IN LOWER CORNER, WINDSHIELD FOGS UP PROFUSELY AND STAYS THAT WAY EVEN WITH DEFROSTER MAKING IT DIFFICULT TO SEE OUT OF FRONT WINDSHIELD 5)HEATER-BLOWS COOLED AIR (NOT ROOM TEMP) INSTEAD OF WARM WHEN TURNED ON, SEEMS LIKE COMPUTER ERROR IN THERMOSTATE/TEMPERATURE GAGE 6)SIDE WINDOWS SHAKE/STUDDER WHEN ROLLED UP OR DOWN
VISIBILITY/WIPER Feb 6, 2017
1)STEERING-WHEN TRYING TO GO STRAIGHT CAR WILL TILT TO THE LEFT, HAVE TO KEEP WHEEL AT WEIRD ANGLE TO MAINTAIN A STRAIGHT LINE. 2)ACCELERATOR STICKS ACCELERATOR SEEMS STIFF AND STICKY AND CAUSES CAR TO LURCH WHEN STARTING FROM A STOP -WAS MAKING LEFT TURN THROUGH INTERSECTION ON A CITY STREET FEBRUARY 4TH AND ACCELERATOR STUCK UNTIL IT WAS PUMPED, INCREASING MY SPEED. WAS TERRIFYING. 3)RUST RIDDEN ROTERS AND BREAK ANTI-RUST COVERS NOT WORKING AT ALL 4)VISIBILITY-WINDSHIELD'S SEAL SEEMS DEFECTIVE-VIN NUMBER NOT VISIBLE DUE TO CONDENSATION BUILDING IN LOWER CORNER, WINDSHIELD FOGS UP PROFUSELY AND STAYS THAT WAY EVEN WITH DEFROSTER MAKING IT DIFFICULT TO SEE OUT OF FRONT WINDSHIELD 5)HEATER-BLOWS COOLED AIR (NOT ROOM TEMP) INSTEAD OF WARM WHEN TURNED ON, SEEMS LIKE COMPUTER ERROR IN THERMOSTATE/TEMPERATURE GAGE 6)SIDE WINDOWS SHAKE/STUDDER WHEN ROLLED UP OR DOWN
AIR BAGS Jun 30, 2016
AIR BAG LIGHT STAY ON ALL THE TIME . DEALER CANNOT FIX IT.
AIR BAGS Apr 29, 2016
SRS WARNING LIGHT APPEARED FLASHING ON CAR. TOOK CAR TO HAVE CHECKED AND WAS TOLD THE SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. SIDE AIR BAG SENSOR WAS REPLACED. LIGHT NO LONGER FLASHED. 5 DAYS LATER THE SRS WARNING LIGHT IS FLASHING AGAIN. THERE HAVE BEEN SEVERAL COMPLAINTS ON THE NHTSA WEBSITE ABOUT THE SAME PROBLEM. I'VE BEEN TOLD THAT SOME CAR MANUFACTURERS WILL FIX SAFETY ISSUES UNDER AN EXTENDED WARRANTY. CAN TOYOTA FIX THESE PROBLEMS FREE OF CHARGE? I'D LIKE TO FIND OUT BEFORE I SPEND MORE MONEY TRYING TO DIAGNOSE WHY THE SRS AIR BAG LIGHT IS FLASHING. SEVERAL COMPLAINTS HAVE SAID THAT PEOPLE HAVE HAD SEVERAL ITEMS REPAIRED AND THE LIGHT STILL FLASHES. I THINK THIS IS A SAFETY ISSUE THAT TOYOTA SHOULD FIX.
ENGINE Mar 30, 2016
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON FIVE SEPARATE OCCASIONS WHERE THE FUEL CAP AND FUEL LINE HOSE WERE REPLACED AT DIFFERENT TIMES. THE FAILURE RECURRED TWO DAYS AFTER EACH REPAIR WAS PERFORMED. MOST RECENT, THE DEALER DIAGNOSED THAT THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
AIR BAGS Nov 24, 2015
DURING A FRONT-END COLLISION IN WHICH MY CAR WAS STOPPED AND RAMMED INTO BY ANOTHER VEHICLE THE AIR BAG INFLATION SENSOR WAS SHEARED OFF IT'S MOUNTING BRACKET. THE AIR BAG FAILED TO INFLATE BECAUSE THE SENSOR FAILED TO DETECT THE IMPACT.
Crash
AIR BAGS Nov 4, 2015
AIR BAG LIGHT STAYS ON.
AIR BAGS Oct 30, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/11/15 *BF UPDATED 12/15/15. *JB
AIR BAGS Aug 11, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS ABLE TO ADJUST THE PRETENSIONERS ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS RESET; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE AIR BAG WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,500.
VEHICLE SPEED CONTROL Jun 18, 2015
MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.
Crash 1 injured
SERVICE BRAKES Jun 18, 2015
MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.
Crash 1 injured
AIR BAGS Apr 25, 2015
AIR BAG WARNING LIGHT CAME ON:DEALER - LABOR 59067 CHECKED ALL CONNECTIONS. CHECKED CODES. CLEARED CODES. AIR BAG WARNING "RED" LIGHT CAME BACK ON WITHIN A FEW DAYS DEALER OFFERED A REPAIR APPROXIMATE COST $2,000.00 I DID NOT ACCEPT DID NOT REPAIR AM DRIVING THE CAR SINCE WITH WARNING LIGHT ON ALL THE TIME. *TR
AIR BAGS Feb 20, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT DISCLOSE IF THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. UPDATED 04/06/15*LJ UPDATED 11/3/2015 *JS
SEAT BELTS Feb 20, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT DISCLOSE IF THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000. UPDATED 04/06/15*LJ UPDATED 11/3/2015 *JS
AIR BAGS Feb 3, 2015
TL*THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE AIR BAG SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE. UPDATED 4/7/15*CN
AIR BAGS Jan 21, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Crash 1 injured
SERVICE BRAKES Jan 21, 2015
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKES AGAIN BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED STERNUM AND HEART BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 162,000.
Crash 1 injured
STRUCTURE:BODY Jan 5, 2015
WHEN I WANTED TO EXIT THE CAR FROM THE DRIVER'S SIDE, THE INSIDE DOOR HANDLE WOULD NOT WORK. I HAD TO OPEN THE WINDOW AND USE THE OUTSIDE HANDLE TO EXIT THE CAR .I WAS THEN ABLE TO EXIT THE CAR. I HAD TO HAVE THE DRIVER'S SIDE DOOR ASSEMBLY REPLACED.THAT WAS THE FIRST TIME THIS HAPPENED. THE SAME THING HAPPENED AGAIN IN NOVEMBER 2014. THE INSIDE DRIVER'S DOOR HANDLE WOULD NOT LET ME EXIT THE CAR AND I WAS TRAPPED INSIDE AGAIN. THE INSIDE DOOR HANDLE CABLE SNAPPED. I HAD TO HAVE THE CABLE REPLACED. THIS HAPPENED TWICE WITHIN A 5 YEAR PERIOD. *TR
AIR BAGS Nov 4, 2014
WITHOUT INCIDENT, ABOUT 2 MONTHS AGO, THE AIRBAG LIGHT CAME ON WHEN CAR STARTED AND CONTINUES TO BLINK WHILE CAR IS RUNNING. I HAVE APPROXIMATELY 99,000 MILES ON MY 2002 TOYOTA AVALON. LOCAL MECHANIC TESTED WITH HIS EQUIPMENT AND FOUND A PROBLEM WITH PASSENGER SIDE AIRBAG. HE REFERRED ME TO DEALER TO MAKE REPAIRS. CALLED DEALER AND WAS TOLD THEY WOULD HAVE TO RE-CHECK AT COST OF MORE THAN $100 AND THEN WOULD CHARGE ME FOR ANY REPAIRS THAT WERE NEEDED, BUT COULD NOT QUOTE PRICE UNTIL THEY PERFORMED TEST. I THEN READ ABOUT RECALLS OF 2002 AVALON, BUT MY DEALER SAID THAT I WOULD HAVE TO PAY BECAUSE MY MAKE AND MODEL HAD NOT BEEN RECALLED. I CANNOT JUSTIFY PAYING $100+ FOR A RE-TEST AND THEN HAVING TO PAY ANY AMOUNT DEALER CHARGES TO REPAIR A 12 YEAR OLD AUTO. I DO NOT TRUST THIS DEALER BECAUSE OF PAST DEALINGS WITH THEIR SALES AND SERVICE DEPARTMENTS. PLEASE ADVISE ME. I TRANSPORT MY ELDERLY AUNT ON OCCASION. IS IT SAFE FOR HER TO RIDE IN THE FRONT PASSENGER SEAT? THANK YOU. *TR
AIR BAGS Sep 11, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIRBAG LIGHT ILLUMINATED INTERMITTENTLY. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,370.
AIR BAGS Sep 4, 2014
I OWN A 2002 TOYOTA AVALON XL. THE SRS AIRBAG LIGHT ON THE DASHBOARD IS CONSTANTLY BLINKING. I TOOK THE VEHICLE TO A REPAIR SHOP THAT TESTED IT AND SAID THAT THERE IS A SHORT IN THE DRIVERS SIDE SQUIB CIRCUIT. THERE WAS NO INCIDENT TO TRIGGER THIS. APPARENTLY THIS IS A MANUFACTURING DEFECT AND SHOULD BE FIXED VIA A RECALL BY TOYOTA. *TR
AIR BAGS Aug 22, 2014
THE SRS WARNING LIGHT ON THE DASHBOARD BLINKS CONTINUOUSLY. *TR
STEERING Apr 25, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.
SERVICE BRAKES Apr 25, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 215,000. UPDATED 6/27/14*CN THE CONSUMER STATED THE STEERING WHEEL LOCKED UP AND SHE WAS UNABLE TO TURN THE WHEEL LEFT OR RIGHT.
STEERING Apr 2, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CHECK ENGINE LIGHT ILLUMINATED AND THEN FLASHED RANDOMLY EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING COLUMN PIN AND AN ENVIRONMENTAL CONTROL BOX NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE FAILURE STILL RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO A MECHANIC, WHERE THE RADIATOR WAS REPLACED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE STEERING FAILURE HOWEVER AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140000. UPDATED 05/22/14 MA UPDATED 8/8/2017*CN
AIR BAGS Apr 2, 2014
TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED RECURRINGLY. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES WHERE THE SYSTEM WAS RESET BUT TO NO AVAIL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V147000(AIR BAG) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
ENGINE AND ENGINE COOLING Oct 29, 2013
WHILE DRIVING HOME ON 9/24/13 MY CHECK ENGINE LIGHT CAME ON, I DROVE RIGHT TO THE TOYOTA DEALERSHIP. I WAS INFORMED THAT THE CATALYTIC CONVERTER SYSTEM WAS BELOW THRESHOLD ( CODE P0420). THIS REPAIR COST ME $2,541.27. I WAS TOLD THIS WOULD CORRECT THE PROBLEM WITH MY AIR BAG LIGHT FLASHING. AFTER PAYING FOR THIS REPAIR MY AIR BAG LIGHT CONTINUES TO FLASH, EVEN THOUGH THE SERVICE REPRESENTATIVE SAID THE DIAGNOSTIC DID NOT SHOW A CODE. I WAS PREVIOUSLY TOLD THE CODE FOR THE AIR BAG WAS B0113. SINCE PURCHASING THIS 2002 AVALON I HAVE HAD TO HAVE THE VALVE ASSY, IDLE REPLACED AT A COST OF 978.63, THIS IS IN ADDITION TO REGULAR SCHEDULED SERVICES. I HAVE OWNED OTHER CARS FOR THE SAME LENGTH OF TIME AND MILES AS THIS TOYOTA AND I HAVE NEVER HAD SO MANY PROBLEMS OUTSIDE REGULAR SERVICES WITH ANY OF MY OTHER VEHICLES (MAZDA AND ACURA) I HAVE COMPLETELY LOST CONFIDENCE IN THE TOYOTA BRAND. I BELIEVE THERE ARE DEFECTS WITH THE ELECTRICAL SYSTEM IN THE 2002 AVALON. *TR
ELECTRONIC STABILITY CONTROL (ESC) Oct 29, 2013
WHILE DRIVING HOME ON 9/24/13 MY CHECK ENGINE LIGHT CAME ON, I DROVE RIGHT TO THE TOYOTA DEALERSHIP. I WAS INFORMED THAT THE CATALYTIC CONVERTER SYSTEM WAS BELOW THRESHOLD ( CODE P0420). THIS REPAIR COST ME $2,541.27. I WAS TOLD THIS WOULD CORRECT THE PROBLEM WITH MY AIR BAG LIGHT FLASHING. AFTER PAYING FOR THIS REPAIR MY AIR BAG LIGHT CONTINUES TO FLASH, EVEN THOUGH THE SERVICE REPRESENTATIVE SAID THE DIAGNOSTIC DID NOT SHOW A CODE. I WAS PREVIOUSLY TOLD THE CODE FOR THE AIR BAG WAS B0113. SINCE PURCHASING THIS 2002 AVALON I HAVE HAD TO HAVE THE VALVE ASSY, IDLE REPLACED AT A COST OF 978.63, THIS IS IN ADDITION TO REGULAR SCHEDULED SERVICES. I HAVE OWNED OTHER CARS FOR THE SAME LENGTH OF TIME AND MILES AS THIS TOYOTA AND I HAVE NEVER HAD SO MANY PROBLEMS OUTSIDE REGULAR SERVICES WITH ANY OF MY OTHER VEHICLES (MAZDA AND ACURA) I HAVE COMPLETELY LOST CONFIDENCE IN THE TOYOTA BRAND. I BELIEVE THERE ARE DEFECTS WITH THE ELECTRICAL SYSTEM IN THE 2002 AVALON. *TR
ELECTRICAL SYSTEM Oct 29, 2013
WHILE DRIVING HOME ON 9/24/13 MY CHECK ENGINE LIGHT CAME ON, I DROVE RIGHT TO THE TOYOTA DEALERSHIP. I WAS INFORMED THAT THE CATALYTIC CONVERTER SYSTEM WAS BELOW THRESHOLD ( CODE P0420). THIS REPAIR COST ME $2,541.27. I WAS TOLD THIS WOULD CORRECT THE PROBLEM WITH MY AIR BAG LIGHT FLASHING. AFTER PAYING FOR THIS REPAIR MY AIR BAG LIGHT CONTINUES TO FLASH, EVEN THOUGH THE SERVICE REPRESENTATIVE SAID THE DIAGNOSTIC DID NOT SHOW A CODE. I WAS PREVIOUSLY TOLD THE CODE FOR THE AIR BAG WAS B0113. SINCE PURCHASING THIS 2002 AVALON I HAVE HAD TO HAVE THE VALVE ASSY, IDLE REPLACED AT A COST OF 978.63, THIS IS IN ADDITION TO REGULAR SCHEDULED SERVICES. I HAVE OWNED OTHER CARS FOR THE SAME LENGTH OF TIME AND MILES AS THIS TOYOTA AND I HAVE NEVER HAD SO MANY PROBLEMS OUTSIDE REGULAR SERVICES WITH ANY OF MY OTHER VEHICLES (MAZDA AND ACURA) I HAVE COMPLETELY LOST CONFIDENCE IN THE TOYOTA BRAND. I BELIEVE THERE ARE DEFECTS WITH THE ELECTRICAL SYSTEM IN THE 2002 AVALON. *TR