2021 THOMAS BUILT BUSES MINOTOUR

2 recalls — 0 complaints — 35 TSBs

SEATS:BARRIERS

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Buses Minotour school buses. The forward seat barrier behind the driver may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Sa... Read more

Consequence

Occupants may collide with the front seat barrier with more force than intended during a crash, increasing the risk of injury.

Remedy

Dealers will replace the barrier, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL959.

20 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

EQUIPMENT ADAPTIVE/MOBILITY

Defect Description

Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comp... Read more

Consequence

If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.

Remedy

DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's ... Read more

615 vehicles affected

Manufacturer: Daimler Trucks North America LLC

No complaints found for this vehicle.

Technical Service Bulletins — 2021 THOMAS BUILT BUSES MINOTOUR

35 manufacturer communications from 23 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	10
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	8
060000 ENGINE AND ENGINE COOLING	2
020000 SUSPENSION	2
100000 POWER TRAIN	2
110000 ELECTRICAL SYSTEM	2
270000 LANE DEPARTURE	2
356000 EQUIPMENT ADAPTIVE/MOBILITY	1

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Important Campaign Information Letter for Dealer Travel for Campaign Performance a?? TBB.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language c

350000 EQUIPMENT

Customer Advisory Letter for a software update is needed to address a possible water condensation build up in the air compressor. The EV Control Unit (ECU) software and air dryer will be updated on your vehicle.

040000 SERVICE BRAKES, AIR

350000 EQUIPMENT

Tech Talk discussion about power steering fluid.

010000 STEERING

Tech Talk discussion about power steering fluid.

110000 ELECTRICAL SYSTEM

Service Solution for TBB buzzer sounds when either driver's door or the entrance door is open. This Service Solution is provided to assist Dealers/Customers in resolving the buzzer sounding when either the driver's door or entrance door is

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customer??A???A???A???A???A???A???A???A???A???A???A???A?s location to p

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity a

350000 EQUIPMENT

Warranty Information Letter for Detroit and TBB Parchment Format Update. In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will

060000 ENGINE AND ENGINE COOLING

162300 STRUCTURE:BODY:DOOR

Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand throug

350000 EQUIPMENT

Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage

350000 EQUIPMENT

Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr

350000 EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on MY2021 Ford Chassis sales codes

350000 EQUIPMENT

Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers

160000 STRUCTURE

Service Solution for MinoTours. This Service Solution is provided to report a product improvement in preventing water / dust intrusion in the drivers vestibule area.

110000 ELECTRICAL SYSTEM

Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.

270000 LANE DEPARTURE

Revision to a Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will fil

350000 EQUIPMENT

100000 POWER TRAIN

020000 SUSPENSION

270000 LANE DEPARTURE

Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for s

980000 UNKNOWN OR OTHER

100000 POWER TRAIN

020000 SUSPENSION

350000 EQUIPMENT

Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.

130000 VISIBILITY

Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.

060000 ENGINE AND ENGINE COOLING

Service Solution for Thomas Built Buses Minotours addressing the lack of heat coming from the rear wall heater. Adding a booster pump to improve heater coolant flow is now available.

350000 EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Data Book Update

356000 EQUIPMENT ADAPTIVE/MOBILITY

Service Bulletin for paint finish standards. Delfleet One has been added for aftermarket use. This version replaces service bulletin dated May 5, 2017.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Bulletin for paint finish standards. Delfleet One has been added for aftermarket use. This version replaces service bulletin dated May 5, 2017.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Policy letter announcing service locations have 90 calendar days from delivery to open a repair order which Identifies and addresses discrepancies from the sales order.

NHTSA Safety Investigations — THOMAS BUILT BUSES MINOTOUR

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2006

WHEELCHAIR LIFT MICRO-SWITCH DISABLED

THIS INVESTIGATION WAS OPENED AFTER ODI WAS CONTACTED BY A SCHOOL BUS FLEET ALLEGING THAT THEY HAD DISCOVERED NUMEROUS BUSES WITH ?ZIP-TIES? SECURING THE WHEELCHAIR DOOR MICRO-SWITCH IN THE CLOSED POSITION. THIS WOULD DEFEAT THE SAFETY INTERLOCK SYSTEM THAT PREVENTS THE BUS FROM BEING MOVED UNLESS T... Read more

PE — Closed — Model Year: 2006

MISSING ELECT. PANEL MOUNTING HARDWARE

THIS INVESTIGATION WAS OPENED BASED ON A FLEET VISIT WHERE THE ODI INVESTIGATOR OBSERVED AN ELECTRICAL PANEL THAT WAS DISLOCATED FROM ITS MOUNTING BRACKETS.FURTHER EXAMINATION REVEALED THAT TWO MOUNTING SCREWS WERE MISSING. THE PANEL CONSISTS OF A SERIES OF ELECTRICAL BREAKERS AND TWO HEAVY GAUGE EL... Read more

THOMAS BUILT BUSES MINOTOUR — All Years Overview

Complete safety history for the THOMAS BUILT BUSES MINOTOUR across all model years (2000–2023).

300 Total Recalls

3 Total Complaints

2 Investigations

0 Reported Crashes

0 Reported Fires

0 Reported Deaths

THOMAS BUILT BUSES MINOTOUR — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	1	0	View
2022	5	0	View
2021 (current)	2	0
2020	7	0	View
2019	6	0	View
2018	13	2	View
2017	19	0	View
2016	20	0	View
2015	21	0	View
2014	17	0	View
2013	13	0	View
2012	12	0	View
2011	16	0	View
2010	16	0	View
2009	18	0	View
2008	20	0	View
2007	23	0	View
2006	22	0	View
2005	14	1	View
2004	12	0	View
2003	9	0	View
2002	7	0	View
2001	3	0	View
2000	4	0	View

Other THOMAS BUILT BUSES Models

Model	Recalls	Complaints
C2	0	0	View
CL-960	0	0	View
CONVENTIONAL	0	0	View
EF	0	0	View
ER	0	0	View
FS-65	0	0	View
FS65	0	0	View
HDX	0	0	View