Complaint Statistics
44 total complaints
2 crashes 1 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 13 |
| ENGINE | 6 |
| POWER TRAIN | 5 |
| UNKNOWN OR OTHER | 5 |
| FUEL/PROPULSION SYSTEM | 2 |
| EXTERIOR LIGHTING | 2 |
| VISIBILITY/WIPER | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| STEERING | 1 |
Incident date: Jun 10, 2026
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary failure involved the engine. The vehicle experienced a major engine failure that resulted in an engine replacement under a manufacturer recall. After the replacement engine was installed
... , the vehicle later developed additional engine-related problems. An independent mechanic advised that the vehicle would require another engine replacement or extensive engine repairs. Additional defects included a malfunctioning moonroof that would no longer close properly and other mechanical issues affecting the vehicle's operation. The vehicle may be available for inspection depending on its current status and location. 2. How was your safety or the safety of others put at risk? The repeated engine problems created concerns about the reliability and safe operation of the vehicle. Sudden engine failure while driving resulted in loss of power, inability to maintain speed in traffic, and being stranded in unsafe conditions. The ongoing mechanical failures caused significant concern regarding the vehicle's dependability and safety. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The original engine issue was confirmed by authorized service personnel and resulted in an engine replacement under a manufacturer recall. The subsequent engine-related problem was evaluated by an independent mechanic, who advised that the vehicle required another engine replacement or significant repairs. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected in connection with the original engine recall and replacement. It was also inspected by an independent mechanic regarding the subsequent engine issues. At this time, I am not aware of any inspection by police or insurance representatives related to these mechanical failures. 5. yes, right awayRead more
Incident date: Jun 4, 2026
I have a Lincoln MKZ Hybrid 2012 with 88k miles on it. While I was slowing to a stop as I approached a stoplight at a busy intersection, the 'Check Brake' warning on the dashboard lit up without warning and no prior issues, and my ability to brake became near impossible as the pedal softened. I need
... ed to push it all the way to the floor to get the vehicle to stop. I shifted into park and turned off the vehicle - following turning it back on, the dashboard warning disappeared, I was able to brake again, and the warning has not come back since. My vehicle just passed inspection earlier in the month, and nothing with the brakes came up. This is a critical safety issue! It could have been potentially fatal to myself, my passenger, or other drivers if I could not stop before the intersection, or if this had happened while I was on a main road or highway. I took it into the Ford Lincoln dealership. They cited a faulty HCU/ABS module and recommended replacement, but all parts are after-market at this point and would not come with a warranty. OEM replacements are also extremely difficult to come by. The repairs would take around $3.8k to complete, which is close to the current value of the vehicle. Ford issued Safety Recall 19S54 in December 2019, covering 600,166 model year 2006–2010 Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles for the exact same defect. No recall exists for anything in 2012 despite at least 17 NHTSA complaints have been filed for the 2012 Lincoln MKZ alone for this specific brake failure. The 2012 MKZ and Fusion use the same braking system architecture as the recalled vehicles. The failure mechanism is identical. The safety risk is identical.Read more
Incident date: Jun 4, 2026
While driving down a freeway, my car shuddered and my engine suddenly lost power and was put into limp mode. Mechanic determined it was the high pressure fuel pump that failed. This vehicle was part of the recall for the low pressure fuel pump that was completed. It also had to have fuel injectors r
... eplaced under Honda’s extended warranty over faulty injectors.Read more
Incident date: Jun 4, 2026
The contact owns a 2019 Buick Enclave. The contact stated that while driving at 30 to 40 MPH, the vehicle was shuddering. The vehicle was hard to shift. The TPMS was illuminated. The contact indicated the failure was related to NHTSA Campaign Number: 20V668000 (Power Train). The local dealer was con
... tacted, who informed about the diagnostic fees. The contact called another local dealer, Starling Buick GMC Stuart Parts, and Starling Buick GMC Stuart Service, at 2445 SE Federal Hwy, Stuart, FL 34994, but the vehicle was not diagnosed or repaired. The vehicle was taken to a transmission center, which confirmed the failure was due to the torque converter. The manufacturer was contacted, who confirmed there was no recall or warranty coverage. The failure mileage was approximately 80,000.Read more
Incident date: Apr 2, 2026
On April 15, 2026 Report filed with NHTSA from an accident-causing property damage due to a failure in the shifter mechanism while the vehicle was parked, ignition off, no keys in the vehicle and the brake pedal was NOT pressed. Manufacture initiated an investigation after we contacted their custome
... r care line. Our vehicle was taken to a Toyota dealership on March 11, 2026. We received an email on April 13, 2026 stating Toyota's inspection did not identify any evidence that this incident was a result of a concern with the operation of our vehicles gear shift lever. We retrieved our vehicle from the dealership on April 20, 2026. On April 21, 2026 From our driveway the shift lever fell out of park into drive with the ignition off, no keys, and the brake pedal not pressed. Toyota claims no responsibility! How is this possible when they know there are active recalls for the same issue on earlier models? This is a massive public safety risk considering the vehicle can rollaway without the ignition even being on! I will continue to report this issue every time the Shift lever falls out of park until resolved.Read more
Incident date: Apr 2, 2026
Reverse lamps are not bright. Camera does not brighten area either. Very unsafe to reverse in the dark. Have to touch the brake pedal to be able to see while backing. Also have tried the LEDs in the mirrors while backing- although the LEDs are bright- lights to see while backing are insuffici
... ent on the stop lamps.Read more
Incident date: Apr 2, 2026
The engine oil system failed due to a persistent oil leak that was present from the time of purchase on December 16th 2024. The vehicle is available for inspection upon request and is currently immobile due to a completely seized engine. My safety was put at serious risk because the vehicle has no f
... unctioning low oil warning indicator to alert the driver of critically low oil levels. I was driving this vehicle regularly for work with no indication whatsoever that the engine was losing oil. A seized engine can cause sudden and complete loss of vehicle control which puts not only the driver but other drivers and pedestrians at risk. This failure occurred without any warning while the vehicle was in regular use. The oil leak was brought to the selling dealership, Auto Merchants Inc. in Plano Texas, for repair on January 6th 2026. They kept the vehicle overnight and confirmed it was fixed. The problem was not resolved as the vehicle continued losing oil. On March 3rd 2026 I discovered the engine was completely empty and added 6 full quarts of oil with no warning light appearing. I also contacted Hyundai consumer affairs and the Hyundai dealership directly who confirmed the manufacturer warranty had already expired at the time of purchase on December 16th 2024 and declined to cover the repair. The vehicle has not yet been formally inspected by the manufacturer or insurance representatives. The dealership serviced it on January 6th 2026 and claimed the leak was repaired however the engine seized on April 20th 2026 due to continued oil loss. There were zero warning lamps or indicators of any kind prior to the engine seizing completely on April 20th 2026. No low oil warning light appeared at any point during the 4 months I owned this vehicle despite the engine running completely out of oil on three separate occasions. The only symptom prior to full engine seizure was the vehicle sputtering when coming to a stop on April 19th 2026, one day before the engine seized completelyRead more
Incident date: Feb 4, 2026
The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufac
... turer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Feb 4, 2026
Formal Complaint on Seized Headlight Sockets and Kia’s Obstruction of Essential Safety Maintenance 1. Incident & Discovery of Defect: I am the owner of a 2015 Kia Sorento. Recently, one of my headlights failed. Upon attempting a routine bulb replacement, I discovered a critical hardware defect:
... the bulb socket is physically seized. It cannot be rotated or removed by any standard manual force. This is not a simple wear-and-tear issue; it is a mechanical seizure of a component that must remain accessible for safety maintenance. 2. Kia’s Refusal of Technical Guidance: To resolve this without damaging the entire assembly, I contacted Kia America (Case #[XXX]) specifically requesting technical instructions or any written explanations to safely disengage the seized unit. Despite multiple attempts via phone and email, Kia explicitly refused to provide any technical guidance, flatly stating they are "not technically trained" or authorized to share such information. 3. Obstruction of "Right to Repair" & Safety Risk: I firmly believe that a vehicle owner has a fundamental "Right to Repair," especially for essential safety components like headlights. By withholding basic maintenance instructions, Kia is intentionally obstructing my ability to maintain a street-legal, safe vehicle. Driving with a non-functional headlight is a Critical Safety Hazard that severely impairs visibility and creates an immediate risk of fatal accidents—yet Kia has chosen to leave me in this dangerous situation. 4. Exploitative Business Practice & Systemic Failure: This appears to be a deliberate and Exploitative Business Practice. By failing to provide a manual and refusing technical support for a defective, seized part, Kia is effectively forcing consumers into a "forced monopoly" where we must pay for expensive replacements at authorized dealerships for what should be a low-cost, simple bulb change. 5. Request for Investigation: I request that the NHTSA initiate a formal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IRead more
Incident date: Feb 4, 2026
On the morning of [XXX] I received an error message on my dashboard (attached) "Stop Vehicle and Check Power Supply". The car had started to lose acceleration power to no more than 30MPH. I contact the service department at my local dealer. They instructed me to bring it in or have it towed.
... I was about 2 miles from home so I headed back. While in transit the car lost all power in the middle of traffic. It stopped completely ! No emergency flashers, lights, power for the doors, windows, etc. I could not even put into Park. If I lifted my foot off of brake, it started to roll backwards. Luckily I was not on the expressway or at a railroad crossing. Fortunately a local police officer saw my dilemma and directed traffic and pushed my car to the side of the road ([XXX]) After doing research online I found this to be a common issue with Hyundai/Kia EV vehicles. The ICCU fails with no warning leaving drivers stranded.. The unit is on backorder because of so many failures and there is no ETA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Sep 7, 2025
The DC/DC converter failed causing the generator not to charge. This caused the car to lose all power whilst I was driving the vehicle and come to a complete stop on an active road.
Incident date: Dec 9, 2024
Constant malfunction of Infortainment center. Turn indicators do not always work. Lately braking error messages. Volvo said it needs software updates. That has been done multiple times. This time it lasted several days and was completely black. You cannot see any information. No radio, no Bluetoo
... th, no GPS, no data on car systems. Car has had problems for almost 2 years and excuse is always the software.Read more
Incident date: Aug 26, 2024
I was rear-ended and the driver's seat did not maintain it's position and fell into the seat behind it.
Crash
1 injured
Incident date: Jul 9, 2024
Second warning from tire dealership that lug nuts are swollen and need replaced ASAP due to swelling. Noted numerous complaints on-line
Incident date: Jul 9, 2024
Service 4 wheel drive light came on. Went to dealership and after diagnostics was told that PTU was bad. Vehicle had always had jerking acceleration. Told dealership several times but was told that was normal.
Incident date: Jun 1, 2023
while driving on a local road (not highway), engine began to make a very loud sound. sounds like metal on metal inside engine. called local ACURA dealer and they said that the connecting rod recall/problem that was announced in November 2023 "does not apply to my VIN".
Incident date: Nov 22, 2023
The contact owns a 2016 Acura RDX. The contact stated while driving approximately 60 MPH a deer had jumped in front of his vehicle. The contact stated that he depressed the brake pedal with force, however, the pedal did not respond and depressed to the floorboard with no resistance. The contact stat
... ed that he was pumping the brake pedal when he crashed into the deer. The contact stated that the vehicle continued forward for several hundred yards before he was able to stop the vehicle. The contact stated that he was able to drive the vehicle to a dealer, it was an out-of-state dealer since he had been traveling when he crashed into the deer. The contact stated that the damage was to the front bumper and to the hood of the vehicle which had been deformed due to the crash with the deer. The contact stated that the out-of-state dealer repaired the crash damage and replaced the brakes with new pads and rotors. The contact observed that the vehicle was having a failure of the tire pressure monitoring system light which was constantly illuminated, the windshield wiper motor was failing intermittently and the brakes continued to feel "mushy." The contact took the vehicle to a local dealer who determined that the vehicle failures described by the contact were not duplicated following a diagnosis. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 100,000.Read more
Crash
Incident date: Apr 10, 2023
I'm experiencing “sticky steering.” I feel momentary increases in steering effort while driving the vehicle at highway speeds. I fear that I may over correct one day and cause an accident.
Incident date: Aug 13, 2022
at random, the vehicle will shut down for a second and start back up without pressing the start button. usually occurs while using carplay but has occurred without using the stereo. will happen back to back and cause the steering wheel to lock up at highway speeds, taking control of the vehicle away
... from me (driver). steering wheel has locked up several times when the car shuts off while driving. vehicle was taken to dealership for diagnostics and they were unable to pinpoint an issue.Read more
Incident date: Aug 13, 2022
at random, the vehicle will shut down for a second and start back up without pressing the start button. usually occurs while using carplay but has occurred without using the stereo. will happen back to back and cause the steering wheel to lock up at highway speeds, taking control of the vehicle away
... from me (driver). steering wheel has locked up several times when the car shuts off while driving. vehicle was taken to dealership for diagnostics and they were unable to pinpoint an issue.Read more
Incident date: Sep 13, 2022
The battery in my 2019 Subaru WRX failed after buying it brand new from the dealer, after less than 2 years of owning the vehicle. Almost one year later, my car now won't start if I leave it off for more than 24 hrs. In 2019 I left the car powered off for over a week and it started right up no hesit
... ation. This is a huge problem now as I work remotely and don't need to drive my car every day however I do need my brand new car to reliably START even if I haven't driven it for a day or so! I took it to the dealership and they state their battery diagnostics and the alternator both pass, and no software updates pertaining to an issue of this nature was available. I'm going back tomorrow for a tech to run "extended electrical diags" on it but I've read about this issue affecting SO MANY OTHERS that there is now a lawsuit about it! Wanted y'all to know I'm experiencing this as well. https://www.torquenews.com/1084/subaru-battery-drain-lawsuit-new-claims-now-include-forester-wrx-and-legacy/ampRead more
Incident date: Sep 13, 2022
The battery in my 2019 Subaru WRX failed after buying it brand new from the dealer, after less than 2 years of owning the vehicle. Almost one year later, my car now won't start if I leave it off for more than 24 hrs. In 2019 I left the car powered off for over a week and it started right up no hesit
... ation. This is a huge problem now as I work remotely and don't need to drive my car every day however I do need my brand new car to reliably START even if I haven't driven it for a day or so! I took it to the dealership and they state their battery diagnostics and the alternator both pass, and no software updates pertaining to an issue of this nature was available. I'm going back tomorrow for a tech to run "extended electrical diags" on it but I've read about this issue affecting SO MANY OTHERS that there is now a lawsuit about it! Wanted y'all to know I'm experiencing this as well. https://www.torquenews.com/1084/subaru-battery-drain-lawsuit-new-claims-now-include-forester-wrx-and-legacy/ampRead more
Incident date: Aug 5, 2022
This vehicle has less than 20,000 miles on it and I’ve had the battery drain on me 3 different times from just leaving a door open with the car off while doing general maintenance things. The car lacks a feature to shut off the dome lights and I thought that was what the problem stemmed from. Each
... time the car died on me the door was open for no more than 20 minutes or so. Once I saw there’s a class action lawsuit against them for issues related to this I knew this issue is the same one. No battery should be going dead from a light being on for 20 minutes with nothing else running.Read more
Incident date: Sep 17, 2022
Battery cannot hold a charge even after jumping the car. Once jumped, the car will drive but when the engine is turned off, it cannot turn back on without a jump.
Incident date: Aug 20, 2022
The STARLINK 7-inch Multimedia Plus unit gets locked-up, sometime not responsive to touch, skips around to different songs, in a phantom way scans different radio stations, disconnects phone calls.
Incident date: Aug 20, 2022
The STARLINK 7-inch Multimedia Plus unit gets locked-up, sometime not responsive to touch, skips around to different songs, in a phantom way scans different radio stations, disconnects phone calls.
Incident date: Aug 1, 2022
The contact owns a 2019 Subaru WRX. The contact stated that she was unable to start the vehicle. The contact stated that the battery warning light was illuminated. The contact stated that her father was able to jumpstart the vehicle. The contact stated the following morning she experienced the failu
... re for a second time. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.Read more
Incident date: Jul 10, 2022
I've had two fuel pumps replaced under warranty after the 2nd fuel pump failed hours after the Subaru dealership installed it. They installed the 3rd which worked until a week ago when my car stalled at a red light. The car would not start back up and it has since been diagnosed as a fuel issue.
Incident date: May 14, 2022
Rod bearing broke on engine at 9k miles, car shuts down. Replaced engine and turbo under warranty. Rod bearing broke again on engine at 38k, car shut down. Both times will traveling on highway posing major safety risk.
Incident date: Apr 24, 2022
Parasitic battery drain, the vehicle dies and will not start after 1 day of not being driven.
Incident date: Sep 28, 2021
The contact stated owns a 2019 SUBARU WRX. The contact stated that while her spouse was driving approximately 60 MPH, the vehicle started making an abnormal sound as if the engine was sputtering. The driver was concerned that fuel was not running through the engine correctly. The vehicle began to fa
... il to accelerate forward then lose motive power. There were no warning lights illuminated. The contact stated the driver was able to pull to the side of the road. The vehicle made a large popping sound and white smoke was coming from the tailpipe. The contact cooled off the timing belt to cool off the vehicle. There was no fire reported. No injuries or medical attention is needed. The vehicle was towed. The contact stated that earlier that day while starting the vehicle it had backfired. The vehicle was taken to the dealer who stated that the engine was blown due to the failure related to NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was made aware of the failure however, there was no response yet. The approximate failure mileage was 130,000.Read more
Incident date: Sep 28, 2021
The contact stated owns a 2019 SUBARU WRX. The contact stated that while her spouse was driving approximately 60 MPH, the vehicle started making an abnormal sound as if the engine was sputtering. The driver was concerned that fuel was not running through the engine correctly. The vehicle began to fa
... il to accelerate forward then lose motive power. There were no warning lights illuminated. The contact stated the driver was able to pull to the side of the road. The vehicle made a large popping sound and white smoke was coming from the tailpipe. The contact cooled off the timing belt to cool off the vehicle. There was no fire reported. No injuries or medical attention is needed. The vehicle was towed. The contact stated that earlier that day while starting the vehicle it had backfired. The vehicle was taken to the dealer who stated that the engine was blown due to the failure related to NHTSA Campaign Number: 21V587000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was made aware of the failure however, there was no response yet. The approximate failure mileage was 130,000.Read more
Incident date: Jul 27, 2021
Without warning, my brand new car at 1000 miles was found battery dead in my garage. Towed to dealership, I was told that "I got a bad battery". Again, at 7000 miles, car found dead in my garage.
Incident date: Jul 27, 2021
Without warning, my brand new car at 1000 miles was found battery dead in my garage. Towed to dealership, I was told that "I got a bad battery". Again, at 7000 miles, car found dead in my garage.
Incident date: Jul 7, 2021
I was an hour into a 5-hour trip. I stopped the vehicle at a interstate rest area. I then went to start the car again after 5 minutes or so, and it would not start. After getting a jump start, I drove back to my dealership, and they informed me I needed to replace my battery. This vehicle is only 2
... years old. I paid for a new battery.Read more
Incident date: Jun 22, 2021
UNKNOWN - Car will occasionally not shift into 2nd gear, and will be able to engage every other gear other than second.
Incident date: May 2, 2021
THE BATTEREY DRAINS WITHIN A WEEK IF THE VEHICLE ISNT DRIVEN
Incident date: Apr 10, 2020
TL* THE CONTACT OWNS A 2019 SUBARU WRX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED AT THE TOP WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO SUBARU OF WICHITA (11610 E KELLOGG DR N, WICHITA, KS 67207; (316) 264-7777) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS DU
... E TO A STONE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.Read more
Incident date: Nov 14, 2020
THE VEHICLE STALLED AT HIGHWAY SPEED AS I BEGAN TO DECELERATE ON THE INTERSTATE HIGHWAY. I ATTEMPTED SEVERAL TIMES TO RESTART THE ENGINE UNTIL THE VEHICLE REACH A ROLLING STOP IN THE MIDDLE OF THE 4 LANE HIGHWAY. I TURNED ON MY HAZARD LIGHTS AND AFTER APPROXIMATELY A MINUTE I MANAGED ENGAGE THE ENGI
... NE FOR A BRIEF PERIOD TO REACH THE SHOULDER OF THE HIGHWAY BEFORE THE ENGINE STALLED AGAIN. THERE WERE NO INDICATORS OR WARNING LIGHTS ON. I TRIED SEVERAL TIMES TO START THE ENGINE WITH NO SUCCESS SO I CALLED FOR SERVICE. AFTER WAITING FOR 30 MINUTES, I TRIED TO START THE CAR AGAIN; THIS TIME THE RPMS STAYED NORMAL. I DROVE TO THE CAR DEALERSHIP FOR SERVICE. ON THE FIRST DAY THE TECHNICIANS WERE ABLE TO REPLICATE THE ISSUE BUT COULD NOT IDENTIFY ANYTHING WRONG WITH THE VEHICLE. THE TECHNICIANS TESTED MY FUEL OCTANE AND ELECTRICAL SYSTEM. THE TECHNICIANS THEN RAN A FULL DIAGNOSTIC TEST ON THE CAR AND STILL THEY COULD NOT FIND ANYTHING. MY VEHICLE HAS BEEN WITH THE SUBARU TECHNICIANS FOR 6 DAYS AND SO FAR THE PROBLEM IS STILL UNKNOWN.Read more
Incident date: Jan 1, 2020
THE SCREEN FREAKS OUT. IT FREEZES, JACKS UP THE VOLUME SOMETIMES AND JUST FEELS LIKE THE SCREEN HAS A MIND OF ITS OWN. IT GOES BLACK SOMETIMES BUT OVERALL JUST FREEZING. ITS REALLY ANNOYING AND FRUSTRATING WHEN THE VOLUME STARTS BLARING OR DECIDES TO NOT LET YOU LISTEN TO IT AT ALL. IT'S USUALLY WHE
... N ITS IN MOTION. IT HAPPENS RANDOMLY. I HAVE NOT NOTICED A PATTERN AS TO WHEN THE FAULTS HAPPEN.Read more
Incident date: Jan 6, 2020
SMALL GLASS CHIP DEFECT OCCURRED IN THE CENTER OF THE PASSENGER SIDE WINDSHIELD. THIS OCCURRED WHILE THE VEHICLE WAS STATIONARY AND SITTING IN A PARKING LOT. THIS VEHICLE WAS ISOLATED IN THE PARKING LOT AND DID NOT HAVE ANY OTHER VEHICLES NEAR IT. IT IS UNKNOWN WHETHER THE WINDSHIELD TEMPER OR COMPO
... SITION MAY BE DEFECTIVE AND EASILY PROPOGATED A DEFECT ON THE WAY TO THE PARKING LOT. THE WAY THE WINDSHIELD CHIPPED/DEVELOPED THE SMALL CRACK WOULD HAVE HAD TO OCCUR WITH EASE BECAUSE THE VEHICLE WAS BRAND NEW (350 MILES) AND HAD NO INTERACTIONS WITH FLYING DEBRIS ESPECIALLY WITH THE SHORTER DRIVE. THE CHIP/SMALL CRACK WAS SMALL ENOUGH TO BE REPAIRED BUT STILL IS VISIBLE INSIDE THE VEHICLE. THE INSURANCE COMPANY EPOXIED THE SMALL CHIP TO MITIGATE MORE POTENTIAL CRACKING. DUE THE AFOREMENTIONED CIRCUMSTANCES, THIS APPEARS TO HAVE THE SAME OCCURRING INCIDENTS HAPPENING ACROSS ALL AFFECTED SUBARU MODELS.Read more
Incident date: Aug 23, 2019
VERY SIMILAR ISSUES DESCRIBED IN PREVIOUS ENGINE FAILURES REPORTED. NEW CAR, OFF THE SHOWROOM FLOOR, SERVICED ON FREQUENT. THERE WAS A SUDDEN LOUD CLUNKY NOISE AND COMPLETE LOSS OF POWER. 7 WEEKS LATER STILL AT SUBARU AND DEALERSHIP NOT ABLE TO IDENTIFY THE ISSUE BUT NOT STARTED TO SAY IT WAS DRI
... VER FAULT?Read more
Incident date: Aug 23, 2019
VERY SIMILAR ISSUES DESCRIBED IN PREVIOUS ENGINE FAILURES REPORTED. NEW CAR, OFF THE SHOWROOM FLOOR, SERVICED ON FREQUENT. THERE WAS A SUDDEN LOUD CLUNKY NOISE AND COMPLETE LOSS OF POWER. 7 WEEKS LATER STILL AT SUBARU AND DEALERSHIP NOT ABLE TO IDENTIFY THE ISSUE BUT NOT STARTED TO SAY IT WAS DRI
... VER FAULT?Read more
Incident date: Aug 23, 2019
VERY SIMILAR ISSUES DESCRIBED IN PREVIOUS ENGINE FAILURES REPORTED. NEW CAR, OFF THE SHOWROOM FLOOR, SERVICED ON FREQUENT. THERE WAS A SUDDEN LOUD CLUNKY NOISE AND COMPLETE LOSS OF POWER. 7 WEEKS LATER STILL AT SUBARU AND DEALERSHIP NOT ABLE TO IDENTIFY THE ISSUE BUT NOT STARTED TO SAY IT WAS DRI
... VER FAULT?Read more
Technical Service Bulletins, 2019 SUBARU WRX
453 manufacturer communications from 136 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 110000 ELECTRICAL SYSTEM | 127 |
| 350000 EQUIPMENT | 124 |
| 060000 ENGINE AND ENGINE COOLING | 28 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 23 |
| 353000 EQUIPMENT:ELECTRICAL | 14 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 13 |
| 100000 POWER TRAIN | 12 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 11 |
350000 EQUIPMENT
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
110000 ELECTRICAL SYSTEM
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
350000 EQUIPMENT
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
110000 ELECTRICAL SYSTEM
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription.
110000 ELECTRICAL SYSTEM
This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription.
350000 EQUIPMENT
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features.
350000 EQUIPMENT
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
110000 ELECTRICAL SYSTEM
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
350000 EQUIPMENT
This bulletin announces the availability of a Data Communication Module (DCM) bypass box. This has been designed as an alternative replacement part for vehicles without active STARLINK subscriptions. The bypass box will support audio functi
110000 ELECTRICAL SYSTEM
This bulletin announces the availability of a Data Communication Module (DCM) bypass box. This has been designed as an alternative replacement part for vehicles without active STARLINK subscriptions. The bypass box will support audio functi
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
350000 EQUIPMENT
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
110000 ELECTRICAL SYSTEM
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
350000 EQUIPMENT
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
110000 ELECTRICAL SYSTEM
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
110000 ELECTRICAL SYSTEM
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
350000 EQUIPMENT
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
060000 ENGINE AND ENGINE COOLING
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
346000 COMMUNICATION:MANUFACTURER TELEMATICS
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
350000 EQUIPMENT
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
110000 ELECTRICAL SYSTEM
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
350000 EQUIPMENT
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
110000 ELECTRICAL SYSTEM
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the au
350000 EQUIPMENT
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the au
110000 ELECTRICAL SYSTEM
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the au
260000 FORWARD COLLISION AVOIDANCE
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed.
350000 EQUIPMENT
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed.
110000 ELECTRICAL SYSTEM
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed.
350000 EQUIPMENT
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
110000 ELECTRICAL SYSTEM
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
060000 ENGINE AND ENGINE COOLING
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
350000 EQUIPMENT
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
170000 LATCHES/LOCKS/LINKAGES
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
110000 ELECTRICAL SYSTEM
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
110000 ELECTRICAL SYSTEM
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
350000 EQUIPMENT
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
110000 ELECTRICAL SYSTEM
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
350000 EQUIPMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
110000 ELECTRICAL SYSTEM
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
350000 EQUIPMENT
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
060000 ENGINE AND ENGINE COOLING
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
100000 POWER TRAIN
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
103920 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
110000 ELECTRICAL SYSTEM
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
118000 ELECTRICAL SYSTEM:SOFTWARE
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
060000 ENGINE AND ENGINE COOLING
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.
110000 ELECTRICAL SYSTEM
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.
350000 EQUIPMENT
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.
346000 COMMUNICATION:MANUFACTURER TELEMATICS
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.
110000 ELECTRICAL SYSTEM
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
350000 EQUIPMENT
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
110000 ELECTRICAL SYSTEM
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
110000 ELECTRICAL SYSTEM
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
060000 ENGINE AND ENGINE COOLING
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
110000 ELECTRICAL SYSTEM
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
350000 EQUIPMENT
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
110000 ELECTRICAL SYSTEM
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
350000 EQUIPMENT
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
110000 ELECTRICAL SYSTEM
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
350000 EQUIPMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
110000 ELECTRICAL SYSTEM
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.
350000 EQUIPMENT
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.
110000 ELECTRICAL SYSTEM
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features.
350000 EQUIPMENT
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features.
110000 ELECTRICAL SYSTEM
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
100000 POWER TRAIN
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed.
110000 ELECTRICAL SYSTEM
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
Subaru Battery Drain Product Liability Litigation.
110000 ELECTRICAL SYSTEM
Subaru Battery Drain Product Liability Litigation.
110000 ELECTRICAL SYSTEM
Subaru Battery Drain Product Liability Litigation.
350000 EQUIPMENT
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
110000 ELECTRICAL SYSTEM
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six t
110000 ELECTRICAL SYSTEM
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
350000 EQUIPMENT
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature.
110000 ELECTRICAL SYSTEM
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature.
110000 ELECTRICAL SYSTEM
Subaru Battery Drain Product Liability Litigation.
020000 SUSPENSION
This bulletin announces a design change made to the front stabilizer bushings.
060000 ENGINE AND ENGINE COOLING
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components.
110000 ELECTRICAL SYSTEM
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles.
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